Charles Schwab Reviews

Updated September 28, 2014
Updated September 28, 2014
863 Reviews
3.1
863 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
516 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 75 reviews)

  • good benefits especially Sabbath every five years (in 55 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 45 reviews)

  • Lots of red flags, including senior management saying one thing and doing another (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist  in  San Francisco, CA
    Current Employee - Operations Specialist in San Francisco, CA

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Very team oriented

    Great benefits

    30 day sabbatical after just 5 years of continued employment.

    Very diverse work-staff

    Cons

    Mind-boggling number of meetings

    Low starting salary that marginally increase- all structured to keep employees as lifers except for those who prioritize money.

    Advice to ManagementAdvice

    Less meeting as volunteering or being called to be on a project takes one away from their core function for a significant amount of time during the day, week, and months. That does not even include all the emails. Project managers must not lose scope of the production-side's need to simply work versus getting caught up in long-winded meetings.

    increase the pay to a competitive level….marginal increase force those who love the company to transfer out of their department in order to realize a legitimate pay increase.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    acc exec

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time for more than 3 years

    Pros

    great work and home balance

    Cons

    no too many cons here. great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative  in  Orlando, FL
    Former Employee - Financial Service Representative in Orlando, FL

    I worked at Charles Schwab full-time for more than 8 years

    Pros

    I love the culture. Employee engagement is very important.

    Cons

    Salary is too low compare to its competitor.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great culture, limited growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab full-time for more than 10 years

    Pros

    Most non-San Fran leadership is accessible and friendly. The people are great, a lot of tight knit teams. Can get licensed if you want.

    Cons

    Biggest con is that every decision is based on shareholder interests and not the best interests of employees. If employees are developed and put first' they can be better optimized and do more for company growth rather than what is done now-every employee is being wrung dry to continue cutting costs so we can deliver EPS.

    Advice to ManagementAdvice

    Develop your talent, grow locations other than Austin and Denver, follow through on promises to employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Typical corporate employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Specialist
    Current Employee - Client Service Specialist

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Good hours, good staff at my particular branch; however, I've heard horror stories of other branches and management in general. Decent pay, they pay for your licensing (series registration)

    Cons

    They changed their medical benefits to crap. Literally switched jobs partially because of this. Very "corporate", your opinion does NOT matter. So unless you're willing to deal with the constant pay structure changed that they decide to pull out of a hat....

    Advice to ManagementAdvice

    Don't think this even matters, as no one listens anyway. Decisions are made up high, and it's a take it or leave type of structure.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Noone cares about their employees. Just put in the hours and do the same thing the next day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative II  in  Denver, CO
    Former Employee - Registered Representative II in Denver, CO

    I worked at Charles Schwab full-time for more than a year

    Pros

    great office, food, people, different shifts

    Cons

    huge turnover, call center where you take 100 plus calls a day every day

    Advice to ManagementAdvice

    promote people faster

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Intern at Charles Schwab

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Austin, TX
    Former Employee - Intern in Austin, TX

    I worked at Charles Schwab as an intern for less than a year

    Pros

    Got to learn a lot of different information

    Cons

    Didn't know some of the languages they wanted me to code in

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Pros

    Compensation is about average, but the bonus helps.

    Cons

    Management is not really concerned for the development of direct reports. Insist you find free classes on the internet for one to learn new skills.

    Approves of CEO
  10. 1 person found this helpful  

    A nice place to put your career to pasture. Avoid if you are under 30 years old.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Charles Schwab full-time for more than 3 years

    Pros

    - Work/life balance
    - 401k matching up to 6% of annual salary
    - Sabbatical every five years

    Cons

    - Many unmotivated workers who do the minimum, if that.
    - Below industry standard pay
    - Health plan's gotten worse, which is all Obama's fault... right.

    Advice to ManagementAdvice

    Increasing shareholder value at employees' expense isn't a long-term solution. Helping Clients is a great thing, but remember that your workforce is a big part of that.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Room for Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative  in  Indianapolis, IN
    Former Employee - Registered Representative in Indianapolis, IN

    I worked at Charles Schwab full-time for more than a year

    Pros

    Decent pay, solid benefits
    Amazing co-workers

    Cons

    Generally will have to work weekends and/or night shifts

    Recommends
    Neutral Outlook
    Approves of CEO

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Charles Schwab Headquarters
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