Charles Schwab

  www.schwab.com
  www.schwab.com

Charles Schwab Reviews

Updated November 20, 2014
Updated November 20, 2014
893 Reviews
3.2
893 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
532 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 77 reviews)

  • good benefits especially Sabbath every five years (in 57 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 45 reviews)

  • There are very few woman and people of color in middle and senior management (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Past its prime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA

    I have been working at Charles Schwab full-time (more than 3 years)

    Pros

    Work/life balance is very good. In by 8, out by 5.

    Cons

    Management only there for themselves. People not very helpful. Once announcement was made to move out of SF, morale went down...

    Advice to ManagementAdvice

    Listen a bit more to the Senior Managers rather than just rely on the Managing Directors. You may learn something...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Lack of career growth opportunities; lack of management skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist in Austin, TX
    Current Employee - Operations Specialist in Austin, TX

    I have been working at Charles Schwab full-time (more than an year)

    Pros

    In RPS, it is pretty laid back, you have the ability to work from home when needed. Benefits are really good if you're single with no children. Small perks throughout the year like quarterly budgets for Team Building and Schwab sponsored events.

    Cons

    Management is really lacking. People who have put in time and effort are often not promoted. It seems that there is no clear definition on who can be promoted and why. For instance if you want to be promoted on the same team, some managers say there needs to be an open REQ where others promote spontaneously. Also, you have to stay in your current position 12-18months before transitioning to a new role.

    Advice to ManagementAdvice

    Take the time to know employee goals and establish written career paths.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great culture, limited growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab full-time (more than 10 years)

    Pros

    Most non-San Fran leadership is accessible and friendly. The people are great, a lot of tight knit teams. Can get licensed if you want.

    Cons

    Biggest con is that every decision is based on shareholder interests and not the best interests of employees. If employees are developed and put first' they can be better optimized and do more for company growth rather than what is done now-every employee is being wrung dry to continue cutting costs so we can deliver EPS.

    Advice to ManagementAdvice

    Develop your talent, grow locations other than Austin and Denver, follow through on promises to employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Charles Schwab full-time (more than 10 years)

    Pros

    This company lets you balance work and family, its a nice friendly clean place to work.
    Training program is awesome, a little fast paced, so you need to listen.
    Good health care, dental and eye.
    Paid 4 weeks sabbaticals every 5 years. (You can add on 2 more weeks of vacation.) Total 6 weeks at once!

    Cons

    If your in the Financial side of the business (not tech) and you don't have your series 7 license, it can be tough in getting advanced to senior position.

    Advice to ManagementAdvice

    Company does a lot of promoting within. Yes if management is your cup of tea, then you will have the opportunity to put your name in the hat if your qualified.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Phoenix, AZ
    Former Employee - Manager in Phoenix, AZ

    I worked at Charles Schwab full-time (more than 5 years)

    Pros

    Ethical, reputable company with great values. Dedicated to clients and it's employees. Solid mission and purpose to champion every client's goals with passion and integrity. They really follow through with it.

    Cons

    The mission and purpose are there but some senior management may not be up to speed with the changing times and needs of the organization.

    Advice to ManagementAdvice

    Spend more time learning about what engages your staff, and then follow through.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Room for Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative in Indianapolis, IN
    Former Employee - Registered Representative in Indianapolis, IN

    I worked at Charles Schwab full-time (more than an year)

    Pros

    Decent pay, solid benefits
    Amazing co-workers

    Cons

    Generally will have to work weekends and/or night shifts

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Cheat you out of your bonus after you kill yourself for the place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - High Networth Trader in Englewood, CO
    Current Employee - High Networth Trader in Englewood, CO

    I have been working at Charles Schwab full-time (more than 8 years)

    Pros

    Great place for clients, lots of research material, larger number of products.

    Cons

    Severe micromanaging. They monitor how many steps you take, the number of breaths per day, number of heartbeats, how long it takes to wipe your a&&. You get the picture. They have a stat for everything.

    Advice to ManagementAdvice

    Instead of pitting everyone against each other, how about cooperation? This pit bull environment makes everyone miserable and un-trusting.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great company going through a lot of changes. Very good culture in terms of professionalism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Denver, CO
    Current Employee - Business Analyst in Denver, CO

    I have been working at Charles Schwab full-time (more than an year)

    Pros

    Good pay, good benefits. Very good culture in terms of professionalism. Great life/work balance. Encourage growth in current employees.

    Cons

    Struggling with working across stove piped organizations. Needs to be more open from expertise coming from the outside and more up-to-date processes. Benefits so good that people tend to be too safe and not make the right choices to move the company forward. Many managers do not have the primary skill-set of the group they are supervising.

    Advice to ManagementAdvice

    Standardize development processes to enable easier work across domains

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great firm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Austin, TX
    Former Employee - Intern in Austin, TX

    I worked at Charles Schwab as an intern (less than an year)

    Pros

    The culture is great there.

    Cons

    None that I have observed.

    Advice to ManagementAdvice

    Keep it up

  11. 1 person found this helpful  

    Solid Culture. Amazing middle management, not so much at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Financial Consultant in Englewood, CO
    Former Employee - Vice President Financial Consultant in Englewood, CO

    I worked at Charles Schwab full-time (more than an year)

    Pros

    Best direct manager I've had in my life.
    Surrounded by competent peers.

    Cons

    They're trying to be both a discount broker and full service firm at the same time. It's confusing to clients and to employees.

    Advice to ManagementAdvice

    Bring Carney back and listen to him.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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