Charles Schwab Reviews in San Jose, CA

857 Reviews
3.1
857 Reviews
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
511 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 72 reviews)

  • good benefits especially Sabbath every five years (in 51 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 43 reviews)

  • There are very few woman and people of color in middle and senior management (in 24 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1.  

    Just Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Service Specialist  in  San Jose, CA
    Former Employee - Client Service Specialist in San Jose, CA

    I worked at Charles Schwab

    Pros

    Company that you are proud to work for.

    Cons

    Not a lot of career choices in the branches.

    Advice to ManagementAdvice

    Lay off all the high pressure sales enviroment. Go back to the old Schwab.

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Vice President-Financial Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President, Financial Consultant  in  San Jose, CA
    Current Employee - Vice President, Financial Consultant in San Jose, CA

    I have been working at Charles Schwab full-time for more than 10 years

    Pros

    Ethical financial guidance;
    Reasonable/affordable product pricing;
    Transparency of fees;
    Great brand name;
    Work/life balance;
    Supportive and collaborative work environment;
    Diverse employee base;
    Embracement of new technologies;
    Good benefits;
    Time to volunteer of 8 hours per year;

    Cons

    Few career advancement opportunities or options except growing own practice;
    Employee base is diverse, but management is not;
    Overly cumbersome paperwork and procedures, especially on advice products;
    Frequent changes in executive level leadership result in inconsistent policies;
    Opinions of top producers count, but not the others;
    Favoritism hurts morale;
    Quarterly resets burn out even the best calibers;
    Termination after 2-4 quarters of bottom 20% sales: Financial Consultants are treated like disposables within the company while trying to convince clients they are experienced and trusted advisors and will be there for clients for a long time;

    Advice to ManagementAdvice

    If you would like clients to believe they are dealing with a trusted advisory service provider firm, you need to respect and empower your front-line Financial Consultants, especially those with 10+ years of experiences, and allow for bottom-up feedback and participation instead of only top-down dumping of compensation/advice/product policy changes, campaigns and quotas.

    Neutral Outlook
  3.  

    Newer hire review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Service Specialist  in  San Jose, CA
    Current Employee - Client Service Specialist in San Jose, CA

    I have been working at Charles Schwab

    Pros

    I chose Charles Schwab because I was looking for a more recognized company name than my previous employer to help build out my resume. The base salary is about $10K more than what I'd been offered at other companies which was also a plus. Office is relatively laid back and everyone helps each other out when they need it. Management at my branch is great but obviously this can vary between offices. Benefits are comparable to other companies.... medical, dental, vision, 401K with matching, disability, life insurance, etc. are offered. You can choose which you'd like to take part in. You pay for these out of your base salary, so keep this in mind when you are offered your base salary. You can figure your base salary will be about $1200 less once these are deducted assuming you sign up for medical, dental, disability, and vision. 401K is obviously at your discretion. You have choices between the companies you use as well for medical, which I think is nice. Company offers yearly bonuses as well but would depend on your position. Overall, I am satisfied with Schwab.

    Cons

    It will depend on where you work at Schwab, but one thing I don't really like is that the advice you'll get from a Schwab "financial consultant" will most likely not be as comprehensive as it would be at a more privatized firm, but what do you expect from a discount brokerage firm? So I don't know if this is really a downside or just a personal opinion that I have. But for example, if I was going out to look for comprehensive financial planning, I would not choose Charles Schwab. I've also noticed that being in a branch office and working at the front desk, a lot of customers seem to believe that I am basically a receptionist even though I am licensed exactly the same as a financial consultant/advisor and often speak down to me ... which is a little irritating.

    Advice to ManagementAdvice

    So far, no complaints.

    Recommends
    No opinion of CEO

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