Charter Communications

www.charter.com

Charter Communications Reviews in Medford, OR

Updated October 28, 2014
Updated October 28, 2014
470 Reviews
3.2
470 Reviews
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Charter Communications President & CEO Thomas M. Rutledge
Thomas M. Rutledge
191 Ratings

Review Highlights

Pros
  • They offer good benefits including free cable and internet services (in 52 reviews)

  • Good Benefits - Free Cable and other services - Advancement is quick lower in the lower ranks (in 40 reviews)


Cons
  • The upper management (with a few reasonable supervisors as an exception) is downright dreadful (in 28 reviews)

  • It is a call center so be prepared to embrace everything that goes along with the (in 23 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1.  

    Way too much management trying way to hard to be the shining star - take credit for the work of the minions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service and Sales in Medford, OR
    Former Employee - Customer Service and Sales in Medford, OR

    I worked at Charter Communications full-time (more than a year)

    Pros

    Benefits, commission, free cable - internet and phone, on-going training

    Cons

    too much management at every level - constantly changing the commission structure - when reps start to make too much and become successful, they cut the commissions. Managers also play favorites - very inconsistent between the branches - rules are constantly changing - day-to-day, with little consistency.

    Advice to ManagementAdvice

    cut out the 8 mid-level managers between you and the folks that deal with the public. Cut out the bologna rules -

    Recommends
    No opinion of CEO

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