Charter Communications Reviews

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Employment Status

Recommend to a friend
Approve of CEO
Charter Communications President & CEO Thomas M. Rutledge
Thomas M. Rutledge
0 Ratings

  • Free cable services are the best perk (in 52 reviews)

  • They offer good benefits including free cable and internet services (in 40 reviews)

  • Upper management drinks the Kool-Aid by the jug (in 28 reviews)

  • High turn over & this call center is on a high school level (in 23 reviews)

More Pros and Cons

1 Employee Reviews

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  1. Way too much management trying way to hard to be the shining star - take credit for the work of the minions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales in Medford, OR
    Former Employee - Customer Service and Sales in Medford, OR

    I worked at Charter Communications full-time (More than a year)

    No opinion of CEO
    No opinion of CEO


    Benefits, commission, free cable - internet and phone, on-going training


    too much management at every level - constantly changing the commission structure - when reps start to make too much and become successful, they cut the commissions. Managers also play favorites - very inconsistent between the branches - rules are constantly changing - day-to-day, with little consistency.

    Advice to Management

    cut out the 8 mid-level managers between you and the folks that deal with the public. Cut out the bologna rules -

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