Charter Communications Reviews

Updated July 2, 2015
578 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

578 Employee Reviews

Sort: Popular Rating Date
  1. Charter a good cable company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MDU Account Executive in Saint Louis, MO
    Current Employee - MDU Account Executive in Saint Louis, MO

    I have been working at Charter Communications full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good place to work if you get into the right department, good advancement opportunities. 401k and health along with a lot of other benefits.

    Cons

    Constant work and leadership changes. Also the operations support could be stronger. Entry level jobs get the worst shifts as most companies.

    Advice to Management

    Good advancement opportunities, Charter does a lot of hiring from within. Also covers a lot of territory so jobs are across the country.


  2. steady money, steady stress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter Communications full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    great coworkers and sups, customers, pay, benefits.

    Cons

    high stress metrics constantly change and can never truly be achieved, sometimes helping a customer is not possible with policies time off difficult to get

    Advice to Management

    put the customer first and the rest will follow


  3. Great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ISP Engineer I in Birmingham, AL
    Current Employee - ISP Engineer I in Birmingham, AL

    I have been working at Charter Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pros are the challenge of the job and working the latest technology. Pay is not bad either. But the best is the people that you work with.

    Cons

    The cons are the way all departments are alway in completion with each other. Playing the blame game and not taking responsibility and just fixing the problems.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter Communications full-time

    Pros

    Decent pay, good benefits, and you get discounted services form them. Overall, it is a very fair company and I did enjoy working there while I did.

    Cons

    Sometimes it can feel like you are merely a cog in the system. The work can be boring and monotonous at times.


  6. Horrible Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charter Communications

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free cable, that's really about it.

    Cons

    Non-union company, New rules constantly, no consistency, micro- managing from supervisors, no chance for advancement.

    Advice to Management

    Management should learn how to do the job as well ex. train, audit, and follow up. Also, learn how to speak with employees on a professional scale.


  7. Retention

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter Communications

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good company great co workers. Great pay

    Cons

    Managent to stability
    Micro management
    Pay not worth stress


  8. Chartwr com.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broadband Technician in Rosemount, MN
    Current Employee - Broadband Technician in Rosemount, MN

    I have been working at Charter Communications

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Quick upward mobility in company. Well structured business.

    Cons

    Getting things from HR or other departments can take some time.

    Advice to Management

    Screen your supervisors better and find a way to gauge a technicians work


  9. Love my job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Representative in Shoreline, WA
    Current Employee - Billing Representative in Shoreline, WA

    I have been working at Charter Communications full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Charter is straightforward, direct and make very clear what needs to be done and how to do it.

    Cons

    I honestly have no downside, they only present wonderful opportunity.


  10. Ups and Downs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer II
    Current Employee - Systems Engineer II

    I have been working at Charter Communications full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You get free cable, internet and phone service for all employees if you work directly for Charter. Many opportunities to move up or sideways within the company to find the right fit for your career goals.

    Cons

    Too big and manager heavy. Depending on the organization within the company, you may love or hate working here.

    Advice to Management

    Stop posturing so much and let your technical people have more say in the direction of the company. Managers should manage, and promote free thinking. IT has some serious issues that need to be looked at.


  11. retention specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Specialist in Walker, MI
    Current Employee - Retention Specialist in Walker, MI

    I have been working at Charter Communications full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great Company, Great benefits and wonderful co-worker's

    Cons

    Stay away from the call centers, the micro manage everything from the color of your hair to what you eat at your desk just to name a few things. Feels like I'm back in high school

    Advice to Management

    Management is the worst, they could careless about employee moral. Lots of favoritism, you have to be "cool" with the manager or VP to get ahead



Showing 578 of 594 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.