Charter One Bank

  www.charteronebank.com
  www.charteronebank.com

Charter One Bank Reviews

Updated November 8, 2014
Updated November 8, 2014
63 Reviews
2.8
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Review Highlights

Pros
  • benefits are good and the coworkers are pretty good people (in 7 reviews)

  • Great Benefits, Great Products, Awesome work life balance (in 4 reviews)


Cons
  • more direction from upper management and consistency in their decisions (in 10 reviews)

  • If sales goals are not met, disciplinary action is taking, up to termination (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL

    I worked at Charter One Bank part-time (more than an year)

    Pros

    flexible hours
    ability to sell products for additional incentives

    Cons

    management needed more education on employee satisfication

    Advice to ManagementAdvice

    Have a confidential hotline for employees to report leadership feedback

    Doesn't Recommend
    Negative Outlook
  2.  

    good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Cleveland, OH
    Former Employee - Personal Banker in Cleveland, OH

    I worked at Charter One Bank full-time (less than an year)

    Pros

    grow fast, training is very good and will help new people to learn new things and manager will help you, good place for new people.

    Cons

    compensation low, sales pressure high open new accounts, getting new loan, it is also too hard to get bonus.

    Recommends
    Positive Outlook
  3.  

    Senior Banker

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Personal Banker in Detroit, MI
    Current Employee - Senior Personal Banker in Detroit, MI

    I have been working at Charter One Bank full-time (more than 3 years)

    Pros

    Flexible if you have great management, will never work more than 40 hours (very strict on overtime).

    Cons

    Always changing, little consistency, eliminates positions, little opportunity for quick growth, long extensive "call nights," micro-managing, upper management always expecting unrealistic results, a lot of pressure for sales, small raises (1% annually is typical)

    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good place to work for but not the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charter One Bank full-time

    Pros

    Great benefits lot of PTO days.

    Cons

    Hard to move up without 10 years experience at the bank itself.

    Recommends
    Positive Outlook
  6.  

    Good Compant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Charter One Bank full-time (more than 3 years)

    Pros

    It gives great time off and really tries to balance work and life

    Cons

    it's sales jobs so you do have to be a good sales person

    Advice to ManagementAdvice

    I really wish they would do branch goals instead of indivilal goals if they just did one over all branch goal then there would be time that we would be able to work more as a team

    Recommends
    Positive Outlook
  7.  

    Great benefits low pay

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Charter One Bank

    Pros

    Awesome people, good hours, good benefits

    Cons

    Low pay, upselling, robberies, Saturday hours , every Friday meetings

  8.  

    Good place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Personal Banker in Akron, OH
    Former Employee - Personal Banker in Akron, OH

    I worked at Charter One Bank full-time (more than an year)

    Pros

    Lots of interaction with diverse customers, good earnings potential besides the already decent starting wage, fun atmosphere with colleagues and good team players.

    Cons

    A lot of sales pressure (opening new accounts, getting new loan and credit card applications). Quarterly goals have to be exceeded if you expect to get any bonuses. Working inside a grocery store branch, one can expect to also work on Sundays.

    Recommends
    Neutral Outlook
  9.  

    Big bank doesn't value front line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Banker in Cleveland, OH
    Current Employee - Licensed Banker in Cleveland, OH

    I have been working at Charter One Bank full-time (more than 3 years)

    Pros

    Incentive compensation can be rewarding

    Cons

    High level of micro-management. Training focuses pushy sales tactics. Branches are so competitive they regularly poach customers.

    Advice to ManagementAdvice

    Management treats branch employees as disposable.

    Doesn't Recommend
    Neutral Outlook
  10.  

    no longer charter one now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager
    Former Employee - Assistant Branch Manager

    I worked at Charter One Bank full-time (more than 5 years)

    Pros

    had good benefits from RBS.

    Cons

    more direction from upper management and consistency in their decisions.

    Doesn't Recommend
    Negative Outlook
  11.  

    Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager in Stow, OH
    Former Employee - Assistant Branch Manager in Stow, OH

    I worked at Charter One Bank full-time (more than 5 years)

    Pros

    Company as a whole was good to work for with great values.

    Cons

    Movement up is difficult unless you "know" someone and you are under paid.

    Doesn't Recommend
    Neutral Outlook

Work at Charter One Bank? Share Your Experiences

Charter One Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.