Chartis Insurance Company

  www.chartisinsurance.com
  www.chartisinsurance.com

Chartis Insurance Company Reviews in New York, NY

Updated June 3, 2014
Updated June 3, 2014
144 Reviews
3.0
144 Reviews
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Chartis Insurance Company CEO Peter D. Hancock
Peter D. Hancock
30 Ratings

Review Highlights

Pros
  • The work life balance can sometimes be good and there are many job opportunities with all idiots that work here (in 8 reviews)

  • Although some people work from home, there is a sense of community and polite atmosphere around work (in 7 reviews)


Cons
  • Below market salary, constant change in senior management (in 6 reviews)

  • Upper management will work their employees to the bone and could not care less about their problems (in 4 reviews)

More Highlights

36 Employee Reviews Back to all reviews

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  1.  

    Accounting intern, Chartis Insuranc, AIG, New York City

    Former Employee - Accountant in New York, NY
    Former Employee - Accountant in New York, NY

    I worked at Chartis Insurance Company as an intern (more than an year)

    Pros

    Very good experience, nice work envrionment

    Cons

    It was too busy and many overtime work.

    Advice to ManagementAdvice

    He is very nice and knowledgable

  2.  

    Back office systems are not challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in New York, NY
    Current Employee - Senior Business Analyst in New York, NY

    I have been working at Chartis Insurance Company full-time (more than an year)

    Pros

    Pay is good. People are nice, easy to come up to speed with tasks.

    Cons

    Not challenging. Everything is antiquated. I saw people who still used the old accounting calculators with paper receipts, and there were huge volumes of insurance reports from a mainframe wheeled around on chairs every day.

    Advice to ManagementAdvice

    i don't think the back office matters that much, so I guess it is what it is.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Worst Compensation Department I've ever seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compensation Manager in New York, NY
    Current Employee - Compensation Manager in New York, NY

    I have been working at Chartis Insurance Company full-time (more than 3 years)

    Pros

    - Compensation and bonus is generous for comparable positions elsewhere

    Cons

    The compensation department is poorly managed, highly divisive and hostile. There is a vacuum of leadership, mentoring, training or feedback. The tendancy by upper management is to throw newer staff members into impossible administrative positions, and use these lower-level employees as convenient scapegoats. Year-end planning for 60,000-plus employees is managed without the benefit of any dedicated HR compensation software systems - burdening their staff to work through the night managing virtually thousands of employees vis-a-vis MS Excel spreadsheets. Talent is driven away or terminated for failing to accept the simple fact that quality control is at unacceptably low levels and human errors in this environment are inevitable. As a result this vacuum of leadership the organization has run seriously afoul of current Department of Labor laws and FLSA regulations.

    Advice to ManagementAdvice

    Take personal responsibility for the fact that the administrative environment requires appropriate administrative support services, training and appropriate technology. Provide your staff with support - not hostility and accusations. Too many talented professionals walk away feeling abused and insulted in a work environment that is wholly your responsibility to correct.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Over the last three years used and abused.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Analyst in New York, NY
    Former Employee - Claims Analyst in New York, NY

    I worked at Chartis Insurance Company full-time (more than 10 years)

    Pros

    They have me a chance to jump start my career and, for the first 10 or 11 years it was a terrific place to work. Good management that natured its employees, generally speaking,

    Cons

    The management team that took over in 2009 is interested in one thing and one thing only: cutting its workforce any it can to produce profits for its shareholders. Thousands of good people with 10, 15, 20 years of good service to the company, dismissed, let go, terminated, under the guise of paying back the government for its loan that kept the company afloat and, after that, in the name of profits to shareholders. Work-life balance under the new management team is nonexistent. Compensation? Chartis/AIG is infamous for underpaying its employees.

    Advice to ManagementAdvice

    Change all of the above or you will be left with a bunch of "yes" men and woman who simply drink the kool aid and tell you what you want to hears

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Very little growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in New York, NY
    Current Employee - Senior Financial Analyst in New York, NY

    I have been working at Chartis Insurance Company full-time (more than an year)

    Pros

    Pay is incredible. The company will give you the world if you ask for it. The building is also located in a great location, right on Water Street, with Chelsea Peer and the Brooklyn Bridge just around the corner.

    Cons

    This is a company with a lot of potential, but I find that the company provides very little appreciation for long working hours and hard work. Given the company is located in downtown NY, many personalities are very difficult to get along with. Almost everyong I've spoken to finds the work to be extremely unrewarding, and the company focuses heavily to find the best talent to provide amongst the most menial work tasks.

    Advice to ManagementAdvice

    I think the company has made vast improvements over the years, but the culture still needs some work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Big Brother is not mining the store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY

    I have been working at Chartis Insurance Company full-time (more than 10 years)

    Pros

    Good place to violated all HR regulations and not worry about being reprimanded.

    Cons

    A Company that strives on nepotism and popularity is more important than work productivity.

    Advice to ManagementAdvice

    Clean house of Senior and Middle Management!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Science Group? Look before you Leap (join)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Chartis Insurance Company as a contractor (less than an year)

    Pros

    The Science group has lots of interesting projects.

    Cons

    This is a newly formed group, which I felt moved like a rudderless ship. It is dominated by MBA culture. The name SCIENCE is only to impress people. The people running the show, either have little knowledge on how science or scientific projects are done, or what takes to. Strangely enough, the company which had so far been doing '0' analytics, expects analytical projects to be done at the speed of cooking a dish. Very poor in conceiving the whole project in terms of data availability, meaning of the data, data preparation, and their importance to start with, let aside the analytical concepts. The attitude is use SAS and Bingo(!) results are out. No time to think, if the concepts are robust, and the results are going have long-term validity.

    If you are hired as a consultant: the recruiter will tell you that you may be made permanent in say, 6 months! Uhm! Very Careful, they may fire you with a few hours notice long before your contract period is over! Well, if you are desperate, do not stop the job hunting process! In my case both the modelers fired the same time: the boss says: Apologies: we should have first recruited some people (more MBAs?) who could supervise your analytical work!

    Advice to ManagementAdvice

    First try to understand how scientific projects are done. Plan the projects properly and initially try to solve the problem locally before involving off-shore researchers. Long meetings with vague agendas involving large number of people only waste time and money. And, if in a meeting on an analytical project there are more than one or two non-hands-ons, there is some thing wrong. By the way, the people you put on the top: have they any publication record in real-life/industrial processes since they left their universities?

  9. 1 person found this helpful  

    OK for now..., Future uncertain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Chartis Insurance Company full-time (more than 8 years)

    Pros

    Good strong corp of steady employees..., the ones who are left. Employees sincerely have the company's well being at heart. Leadership is doing the best that it can given it's challenges.

    Cons

    Good employees are being subjected and eliminated by a GE type employee assessment model. This new process is now the vehicle that is being used to reduce headcount and is its only value. It is a poor means to fairly evaluate employees' performance. It creates an environment of employees doing only what is required to have a good PA and Peer Review. It completely eliminates employee's desire to help one another. The environment is now adversarial vs. entrepreneurial.
    Additionally, an atmosphere of “Bullying Bosses” is allowed. This is true if the manager appears to be delivering results. Managers, having a history of bullying employees, have had records of this behavior minimalized or expunged altogether from their HR records.

    Advice to ManagementAdvice

    - Discard the peer review process and standardize roles and responsibilities.
    - Remove managers who are Bullying Bosses and replace them with one who can lead..., not push.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Comfortable but do not be complacent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensing Analyst in New York, NY
    Current Employee - Licensing Analyst in New York, NY

    I have been working at Chartis Insurance Company part-time (more than 5 years)

    Pros

    Good company to work for if you are looking for stability. Provide Tuition reinbursement. Education is encouraged!

    Cons

    Under paid and overworked. They will pay outside employees more than internally. Lateral pay does not retain employees.

  11.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Chartis Insurance Company

    Pros

    Deceny pay and promotion opportunities

    Cons

    Very political environment, management does not communicate

    Advice to ManagementAdvice

    Communicate more

    No opinion of CEO

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