Chartis Insurance Company Reviews

Updated August 30, 2015
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156 Employee Reviews

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  1. analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Chartis Insurance Company (More than 8 years)

    Pros

    good company benefits for employees

    Cons

    none come to my mind


  2. This job was just not a good fit me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Most people were very nice to work with in the office. Lots of Pot Luck lunches.

    Cons

    Talking to some of the field reps (adjusters) for Workers' Comp, and P&C claims, they just seemed miserable at their jobs.

    Advice to Management

    I guess it's the nature of a call center to have legnth of call times monitored & screened. Often felt we rush customers off the phone and not being empathetic to callers. Focus on quantity rather than quality of calls.


  3. Pros

    Work was diversed and interesting. Organization allowed for independent thinking.

    Cons

    Communication downward was not very good and selective. Communication to the entire team was selectve to a few.

    Advice to Management

    Tto communication upward and downward on a regular basis, it leads to more continuity within the team.


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  5. Positive experience with multiple opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Jersey City, NJ
    Current Employee - Financial Analyst in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartis Insurance Company full-time (More than 3 years)

    Pros

    Large global insurance business with opportunities in many facets of the business.

    Cons

    Too many levels of management that causes employees to do the same exercise multiple times in different ways.

    Advice to Management

    Give clear directions and understand what you're really asking for. Develop better tools for employees to develop their careers and get promoted.


  6. OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter Assistant in Berkeley Heights, NJ
    Former Employee - Underwriter Assistant in Berkeley Heights, NJ
    Recommends
    No opinion of CEO

    I worked at Chartis Insurance Company full-time (More than 5 years)

    Pros

    Get company to work for benefits are great...

    Cons

    No growth within you will get over looked.

    Advice to Management

    Reward your best employees


  7. Helpful (2)

    ATypical Big Corporate Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chartis Insurance Company full-time (More than 8 years)

    Pros

    Company offers a good benefit package.

    Cons

    Typical political games within company within departments.

    Advice to Management

    Reward hardworking employees with promotions and compete with outside salary levels.


  8. Helpful (3)

    Too much emphasis on filling out forms

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If you are corporate-inclined, you are golden

    Cons

    If you want to practice law, this isn't the place


  9. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Analyst
    Former Employee - Claims Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chartis Insurance Company full-time

    Pros

    I loved working at Chartis. It is a great location, great supervisors and an easy job. They also offer excellent benefits.

    Cons

    people do not hesitate to throw you under the bus even if you didn't do anything wrong. Must be careful. It can be hard to move up because you have to wait for people to leave.


  10. Overworked and under-appreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    broad exposure to workers comp and P/C insurance industry

    Cons

    still recovering from 2008 and very political environment

    Advice to Management

    provide more career opportunities


  11. Helpful (1)

    Could be a great place to work........

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chartis Insurance Company full-time (More than 5 years)

    Pros

    Opportunity exists to pursue unlimited career paths within the organization. High earning potential and most employees want to do a good job and are pleasant to work with. Could be a great place to work if environment were different.

    Cons

    Disorganization due to multiple leadership changes. No long term strategy and too many directional changes makes it difficult to meet ever changing expectations. Company is very siloed with little cross departmental communication or coordination, and duplication of effort and expense. Advancement is not based on capability, but on relationships. Falling out of favor with someone in upper management could cost you your career as you are viewed as "damaged goods" and opportunities to move to other areas suddenly disappear. Many employees performance expectations and goals are not set until mid-review making achievement difficult. Unfortunately, employees are subject to a very punitive management style. Internal politics are not for the faint of heart.

    Advice to Management

    Treat employee with respect and managements should do the right thing, not just what is popular. Take responsibility and be accountable to the work environment and the overall health of your employees. They are your most valuable asset.



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