Glassdoor is your free inside look at Chartwells reviews and ratings — including employee satisfaction and approval rating for Chartwells CEO Steve Sweeney. All 31 reviews posted anonymously by Chartwells employees.
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Steve Sweeney
Current Employee – been working at Chartwells
Pros – Good benefits, hours, and pay.
Cons – Some job task are tedious.
Yes, I would recommend this company to a friend
2013-05-21 18:53 PDT
Current Employee – been working at Chartwells full-time for more than 7 years
Pros – Very over Work with paperwork and have to be on the floor at the same time
Cons – Great benefit Pays vacation pay holidays summer break
Advice to Senior Management – Ask for more pay
2013-04-12 14:27 PDT
Former Employee – worked at Chartwells full-time for more than 7 years
Pros – pay is somwhat ok for entry level management out of school; lots of exposure to food industry right off the bat
Cons – very poor work life balance; no respect for your personal needs, etc.; very low ceiling for management; i was promoted as high as possible in 5 years, where i could have expected to stay for the next 20, so i left.
Advice to Senior Management – do not punish those looking to better themselves by seeking higher education or further certifications by sticking them in dead end jobs. Take notice of those willing to go above and beyond and challenge them
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-11 13:44 PDT
Former Employee – worked at Chartwells full-time for more than 3 years
Pros – Free food, good pay, great people, nice cycle due to working on campus
Cons – Hours can be long...some work at night and weekends.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-20 08:31 PST
Current Employee – been working at Chartwells full-time for less than a year
Pros – Getting to know the students and forming bonds with them.
Cons – The pay is not what it should be due to the demands put on the employees. Not being able to collect unemployment during school breaks puts a hardship on the employees. Management doesn't listen to the employees point of view in other words you can't explain your side of things. I am talked down to on a daily basis to the point I hate going to work.
Advice to Senior Management – Management needs to let employees respond to and be heard on issues that are creating a hostile work place. As of right now what they say is golden and your just wrong no matter what the situation is. They need to understand we have feelings and being talked down to does not build company loyalty.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-06 18:27 PST
Current Employee – been working at Chartwells full-time for more than 8 years
Pros – Love serving the children a hot meal.
Cons – Feel under paid for the amount of work I do
Advice to Senior Management – Pay more
2013-02-07 16:49 PST
Former Employee – worked at Chartwells part-time for less than a year
Pros – College students can benefit. Minimalmoney for minimal needs. Great experience opportunity.
Cons – Time management and responsibility was not given properly and efficiently by management.
No, I would not recommend this company to a friend
2013-01-21 06:56 PST
Former Employee – worked at Chartwells full-time for more than a year
Pros – I worked at a Charlotte college location. Pay was average. And stable since its a school. The company tries to reward good work by offering Employee of the Month mentions is quarterly publications. Also the company used to have a Winter Holiday Party that was catered and banquet style. If you can tolerate all the nonsense drama that comes along with it, I guess its a good short term job.
Cons – Poor Management. A lot of the unit managers seem to lack people skills. They were not friendly when speaking to customers and generally seemed only concerned with making numbers. Yes sales are important however providing good customer service should be equally important. The second issue I encountered was with interpersonal effectiveness with my direct supervisor. Me and several other coworkers felt like she could use some communication skills and we reported it to HR with no resolution.
Advice to Senior Management – Take the time to thoroughly find the best management candidates who have both good people skills and selling skills. Have more group meetings and use feedback from surveys to put into action a working plan to solve internal problems.
Yes, I would recommend this company to a friend
2013-01-16 08:09 PST
Former Employee – worked at Chartwells part-time for more than 3 years
Pros – Paid for college tuition and I only had to work 20 Hrs a week
Cons – Cut the program back from that covered full college tuition. They now only cover 2 classes
No, I would not recommend this company to a friend
2013-01-17 09:32 PST
Current Employee – been working at Chartwells full-time for less than a year
Pros – flexibility in hours, time off during summer and winter holidays, only 30 hrs required to meet full time status. uniforms are provided, one meal a day provided but you have access to more
Cons – low pay, time off w/o pay when school is closed
Advice to Senior Management – get more involved with day to day business
Yes, I would recommend this company to a friend
2012-11-28 15:16 PST
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