Chartwells

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Chartwells Reviews

Updated December 19, 2014
Updated December 19, 2014
88 Reviews
2.9
88 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve Sweeney
26 Ratings

Review Highlights

Pros
  • Flexible hours, it was located on campus, we got a free meal if we worked for longer than 5 hours (in 4 reviews)

  • Many employees have been working here for over 20 years, and others are part time college students (in 3 reviews)


Cons
  • Upper management changed often, causing changes in routine, requirements and expectations (in 6 reviews)

  • Hot kitchen, very low pay with average (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    quality service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Manager in Winona, MN
    Former Employee - Student Manager in Winona, MN

    I worked at Chartwells part-time (more than 3 years)

    Pros

    Provide quality food service in affordable price. Cooperating with student's busy time schedule to provide them healthy food.

    Cons

    Better measures can be taken in order to eliminate food waste. Better portion control can implemented to provide necessary amount of nutrition.

    Advice to ManagementAdvice

    Getting rid of food waste and portion control can be implemented to make the students healthy as well as stop the waste of food that could have been prevented.

    Recommends
    Neutral Outlook
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chartwells part-time (more than 3 years)

    Pros

    I worked with Chartwells for two positions and so did my wife. We both moved up the ladder fairly quickly because they knew we were good workers. They work with you if you need days off.

    Cons

    Pay was okay. No paid time off.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    ??????????????????????????????????????????

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Director
    Current Employee - Food Service Director

    I have been working at Chartwells

    Pros

    Good pay, and benefits. The yearly meetings are a great get away

    Cons

    Slow support. To much admin for workers to do daily

    Advice to ManagementAdvice

    Clean up the web site and make it all searchable

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    They work with your schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    Helpful at providing a work schedule around class times.

    Cons

    Under-payed for my position.
    Has a business model that Lays off employees during winter and Summer breaks.

    Advice to ManagementAdvice

    Upper management is invisible and never speaks to employees- and rarely speaks to managers and supervisors they seem uninterested and apathetic toward improving business, the times I've met them have been uninspiring. They don't employ any motivation for entry level employees to work harder or act professional

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    The company that can do better for its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Grill Cook in Towson, MD
    Current Employee - Grill Cook in Towson, MD

    I have been working at Chartwells full-time (more than 8 years)

    Pros

    I enjoy working with the people on my job. Seeing the students every day.

    Cons

    I wish the company would stop treating their employees like numbers of their bottom line. They don't care as long their getting paid.

    Advice to ManagementAdvice

    Need training on how to communicate with their employees and stop talking down to them. And being petty over little thing, they help in bringing the morale .

    Doesn't Recommend
    Neutral Outlook
  7.  

    My coworkers keep me from ripping my hair out and throwing knives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Cook in Spring Arbor, MI
    Current Employee - Grill Cook in Spring Arbor, MI

    I have been working at Chartwells full-time (more than 3 years)

    Pros

    The pay isn't horrible. My coworkers are awesome, and it's fairly laid back. They don't really care if you have experience, and train on the job.

    Cons

    Though the company says they are all about your personal growth through management training opportunities, this is a load of crap. They are more interested in their bottom line than investing in the bettering of their employees. I have asked to receive these training opportunities multiple times and have been completely ignored. People run through this place like water, and the massive turnovers mean that staffing is horrible and key positions are regularly filled by people that don't have a clue how to work in a kitchen. Also, as much as they don't care about if you have substantial experience, the same goes for the management at my facility. Also, prepare to be laid off for 1/3 of the year with no unemployment benefits because when the college students are on break, so are you! PS, this company is corrupt to the bone. They would steal and sell pandas for a profit if they could get away with it.

    Advice to ManagementAdvice

    Invest in the talent that walks through your doors. It is few and far between, but if you do you won't lose good workers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Overall good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Director/Student Manager in Colby, KS
    Former Employee - Catering Director/Student Manager in Colby, KS

    I worked at Chartwells part-time (more than an year)

    Pros

    People, good culture, and learning platform

    Cons

    not much to mention, but may be money?

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Chartwells at Texas A&M was the worst experience I have suffered in 30 years of work in the food & beverage industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef in College Station, TX
    Former Employee - Executive Chef in College Station, TX

    I worked at Chartwells full-time (more than an year)

    Pros

    The only pro of working there was getting to know the students at Texas A&M. Helping the students was very rewarding.

    Cons

    Bad upper level management. The upper level managers do not get along with each other, They argue and call each other ugly names in front of the staff and the students. They do not agree on anything. They do no care about providing a good product to the students.

    Advice to ManagementAdvice

    Replace all of the upper level managers on the Texas A&M campus. They are destroying the reputation of the company. They are also destroying the morale of the hard working employees there.

    Doesn't Recommend
    Negative Outlook
  10.  

    It is a good company to work for. They work around your school which is great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    Good people.
    Good environment
    Good food

    Cons

    Nothing really else left to say

  11.  

    Overall Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    Nice to work. Great work enviroment

    Cons

    Hot Kitchen, Low raise in salary, Need more space for offices.

Chartwells Photos

Wedding event

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