Chartwells Reviews

Updated March 28, 2015
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2.9
96 Reviews
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Recommend to a friend
Approve of CEO
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Steve Sweeney
26 Ratings

Pros
  • Flexible hours, it was located on campus, we got a free meal if we worked for longer than 5 hours (in 4 reviews)

  • Many employees have been working here for over 20 years, and others are part time college students (in 3 reviews)

Cons
  • Upper management changed often, causing changes in routine, requirements and expectations (in 6 reviews)

  • Hot kitchen, very low pay with average (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Chartwells is a progressive food service contractor in the higher education field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in San Jose, CA
    Former Employee - District Manager in San Jose, CA

    I worked at Chartwells full-time (more than 8 years)

    Pros

    Focus on quality of food, service and client relationships

    Cons

    currently undergoing major change of focus
    , which is constantly in flux and at times inconsistent

    Advice to ManagementAdvice

    determine realistic financial objectives as determined by operational needs, including operating hours, appropriate staffing levels, contemporary equipment and strong distribution and vendor support.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Good Company, Lots of work, little bit of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    Timely payment and break time is good

    Cons

    For an off you have to tell way before hand

    Recommends
    Negative Outlook
  3. Good coworkers and working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Springfield, MO
    Former Employee - Food Server in Springfield, MO

    I worked at Chartwells part-time (more than a year)

    Pros

    Coworkers are good. My supervisor works really hard and try to balance everyone's class schedules.

    Cons

    There is not much challenge for a server. Just keep everything clean and neat.

    Advice to ManagementAdvice

    Food is not very good. Management try to spend a lot money on decoration and marketing to attract students but not good food.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Kitchen manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    Good hours, great staff and decent benifits

    Cons

    Unorganized upper management and poor prioritys.

    Advice to ManagementAdvice

    Prioritise better

    Recommends
    Positive Outlook
  6. Food service worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Worker in Albany, NY
    Former Employee - Food Service Worker in Albany, NY

    I worked at Chartwells (more than 5 years)

    Pros

    Good benefits and flexible schedule

    Cons

    a Lot of lifting cutting slicing

    Advice to ManagementAdvice

    communicate more

    Recommends
    Positive Outlook
  7. Very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    Very good place to achieve your job potential

    Cons

    Very social environment,and stability in job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. quality service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Manager in Winona, MN
    Former Employee - Student Manager in Winona, MN

    I worked at Chartwells part-time (more than 3 years)

    Pros

    Provide quality food service in affordable price. Cooperating with student's busy time schedule to provide them healthy food.

    Cons

    Better measures can be taken in order to eliminate food waste. Better portion control can implemented to provide necessary amount of nutrition.

    Advice to ManagementAdvice

    Getting rid of food waste and portion control can be implemented to make the students healthy as well as stop the waste of food that could have been prevented.

    Recommends
    Neutral Outlook
  9. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chartwells part-time (more than 3 years)

    Pros

    I worked with Chartwells for two positions and so did my wife. We both moved up the ladder fairly quickly because they knew we were good workers. They work with you if you need days off.

    Cons

    Pay was okay. No paid time off.

    Recommends
    Positive Outlook
    Approves of CEO
  10. ??????????????????????????????????????????

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Director
    Current Employee - Food Service Director

    I have been working at Chartwells

    Pros

    Good pay, and benefits. The yearly meetings are a great get away

    Cons

    Slow support. To much admin for workers to do daily

    Advice to ManagementAdvice

    Clean up the web site and make it all searchable

    Recommends
    Positive Outlook
    No opinion of CEO
  11. They work with your schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    Helpful at providing a work schedule around class times.

    Cons

    Under-payed for my position.
    Has a business model that Lays off employees during winter and Summer breaks.

    Advice to ManagementAdvice

    Upper management is invisible and never speaks to employees- and rarely speaks to managers and supervisors they seem uninterested and apathetic toward improving business, the times I've met them have been uninspiring. They don't employ any motivation for entry level employees to work harder or act professional

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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