Chartwells

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Chartwells Reviews

Updated December 19, 2014
Updated December 19, 2014
88 Reviews
2.9
88 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve Sweeney
26 Ratings

Review Highlights

Pros
  • Flexible hours, it was located on campus, we got a free meal if we worked for longer than 5 hours (in 4 reviews)

  • Many employees have been working here for over 20 years, and others are part time college students (in 3 reviews)


Cons
  • Upper management changed often, causing changes in routine, requirements and expectations (in 6 reviews)

  • Hot kitchen, very low pay with average (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Utility in Dayton, OH
    Former Employee - General Utility in Dayton, OH

    I worked at Chartwells full-time (more than 3 years)

    Pros

    The account I worked for was unionized, so the pay was very good. Management, as people, were awesome. Some of the management team simply did not know what they were doing.

    Cons

    No management-to-employee communication, since our account was unionized, very lazy workers which couldn't be fired unless they were thieves, or were always late, etc. Chartwells claims to care about health, but the food was far from being healthy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Convenient for a college student, but wouldn't choose Chartwells for a career position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Worker in Cookeville, TN
    Former Employee - Food Service Worker in Cookeville, TN

    I worked at Chartwells part-time (more than a year)

    Pros

    Since they work at a college campus, they work around class schedules. Raises are given every year. The hourly compensation is more than I would find anywhere else. There are many different places to work on campus.

    Cons

    Schedules revolve around the semester, so most employees are laid off for a month for Christmas break and 3 months for summer break; you get unemployment, but it's not steady pay. Lack of communication makes the place run very ineffectively.

    Advice to ManagementAdvice

    Communication needs to be improved! None of the managers communicate which means none of the employees have any idea what's going on until the very last minute.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    It's A Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Worker in Edinboro, PA
    Current Employee - Student Worker in Edinboro, PA

    I have been working at Chartwells part-time (more than 3 years)

    Pros

    Lots of people so there is always someone to get along with
    Free food!
    Flexible work hours for students
    Independent company, so doesn't interfere with work-study

    Cons

    Student workers often treated badly by union workers
    Management doesn't communicate well
    Rules constantly changing
    Management tends to play favorites
    Corporate is very greedy - concerned more with turning a profit than offering reasonable services

    Advice to ManagementAdvice

    Team up and make up your minds

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    /

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Clarksville, TN
    Former Employee - Cashier in Clarksville, TN

    I worked at Chartwells full-time (less than a year)

    Pros

    nice supervisor and bosses
    really nice co-workers

    Cons

    no bonuses and raises
    ignored from awards

    Advice to ManagementAdvice

    include cashiers from the c-stores

  6.  

    One of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chartwells full-time (more than a year)

    Pros

    Co-workers are very friendly and very professinal

    Cons

    t he company has given me more oppornuities

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Worker Cashier in River Forest, IL
    Current Employee - Food Service Worker Cashier in River Forest, IL

    I have been working at Chartwells full-time (more than a year)

    Pros

    the hours and the pay

    Cons

    too much down time I only work 8 1/2 months a year.

    Advice to ManagementAdvice

    no promotions,

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Worked really hard for nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells full-time (more than a year)

    Pros

    Easy job, almost too easy

    Cons

    Unprofessional bosses who get to coast because their assistance do their work

    Advice to ManagementAdvice

    Get rid of the managers that suck at their jobs instead of letting them coast. It makes it harder for others to enjoy their easy jobs.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Decent Part time job to finance my college expenses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caterer in Delaware, OH
    Former Employee - Caterer in Delaware, OH

    I worked at Chartwells part-time (more than 3 years)

    Pros

    Flexible work schedule, worked with fellow college students, somewhat flexible hours, free meals, generous to college students, helped pay my daily expenses, not routine/variety of work, not stressful

    Cons

    not good for someone looking to advance their career (more of just a temporary fit), long hours, there are a few disturbing employees, extremely low pay and no benefits for part time employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    It's a great company to work for . I enjoyed working for them, I just think my boss thought I was after her job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Manager in Gresham, OR
    Former Employee - Kitchen Manager in Gresham, OR

    I worked at Chartwells full-time (more than 8 years)

    Pros

    If you have a chance work for Chartwell's there's a lot of promotions

    Cons

    There needs to be more people in the right places.

    Advice to ManagementAdvice

    Stop worrying about if someone is after your job and run the business.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Student Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Worker in Dallas, TX
    Former Employee - Student Worker in Dallas, TX

    I worked at Chartwells part-time (less than a year)

    Pros

    Helped pay my student expenses.

    Cons

    Didn't pay well. Too much of work load and hours.

    Advice to ManagementAdvice

    The student workers were caught in the politics between managers. Please look into it!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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