Chartwells Reviews

Updated July 24, 2015
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130 Employee Reviews

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  1. Decent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells part-time

    Pros

    It is a active work enviornment

    Cons

    Work environment can be hectic


  2. Assistant Food Service Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chartwells full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    None - it was a job.

    Cons

    Hours, management, low pay, benefits.


  3. Food Service Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Manager in Saint Louis, MO
    Former Employee - Food Service Manager in Saint Louis, MO

    I worked at Chartwells full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Enjoyed my coworkers. Good clients to work with.

    Cons

    There are many company policies that are bent. Then they enforce them with other managers and terminate them. Very inconsistent with policies and procedures.

    Advice to Management

    Be fair, be consistent, be predictable. Less focus on the bottom and more on customer service. You will get the bottom line with fair treatment of employees and treating the customer right.


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  5. Poor Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunities available to students on campus that have the potential to build resumes.

    Cons

    I was working under a lazy, angry manager who was incapable of getting anything done. I received almost no input as to what was expected of me and was constantly required to work far outside of my description and scope.

    Advice to Management

    You spend a lot more time trying to give the appearance of caring without actually taking the time to care.


  6. Great especially for a student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader

    I have been working at Chartwells full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Good pay, flexible hours, great for students

    Cons

    Some locations on campus are better than others


  7. Helpful (1)

    Unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    They are flexible with class schedules, so it is a good student job. It is convenient to go to class then straight to work. It is fun to interact with customers that are mostly college students.

    Cons

    The company seriously lacks organization at the store level. Communication tends to be the biggest issue. Sometimes lower level employees have great input, but it never seems to get to the right people.


  8. Sucks lay you off even if you worked there a year with no pay this job is only for seasonal workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Detroit, MI
    Current Employee - Food Server in Detroit, MI

    I have been working at Chartwells full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nothing at chartwells is good but the kids I love being around the students

    Cons

    Chartwells manager's pay how they treat the employees

    Advice to Management

    Need to stop treating the good employees bad and pay us right .


  9. For Future Graphic Designers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Albuquerque, NM
    Former Employee - Graphic Designer in Albuquerque, NM

    I worked at Chartwells full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Working with college students and their dining was a great experience on learning user analysis design. Great campus atmosphere and some great dining design opportunities.

    Cons

    Politics of the campus can directly effect the success of designs. Mostly bad design choices were made because the marketing department director had zero experience in a design discipline to better communicate to clients.

    Advice to Management

    Please higher Graphic Designers because you need a designer not because you think you know design and want someone to manipulate a design program fast. Have trust in your team and STOP micro-managing!


  10. Helpful (1)

    ehhhhh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Controller
    Former Employee - Operations Controller

    I worked at Chartwells full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, great food, i worked in a small college dining hall, food was okay,

    Cons

    Corporate isn't all it's cracked up to be, very easy to fall through the cracks, advancement is hard

    Advice to Management

    Moving forward is a better idea when replacing a director, don't move backwards


  11. Great company to work for!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chartwells

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company holds a high standard of quality in food and service. Great communication between management and staff.

    Cons

    There were no cons :)



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