Chase Reviews

Updated April 25, 2015
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3.2
2,788 Reviews
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Jamie Dimon
521 Ratings

Pros
  • Chase has great benefits and plenty of opportunities to grow within the company (in 240 reviews)

  • Good benefits in respect to accounts in other banks in regards to balance minimums (in 169 reviews)

Cons
  • They have absolutely ZERO interest in providing you with work/life balance (in 66 reviews)

  • Upper management did not inform employees about changes they were going to make (in 96 reviews)

More Pros and Cons

Employee Reviews

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  1. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Bryan, TX
    Former Employee - Bank Teller in Bryan, TX

    I worked at Chase full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Great benefits, and I liked the company. Treated people with respect.

    Cons

    Not many. Corporate was sometimes unreasonable, but eventually they fix their problems.

  2. Customer Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Heathrow, FL
    Current Employee - Customer Service Specialist in Heathrow, FL

    I have been working at Chase full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome opportunity if you put the time in and dedicate yourself. You do get taken care of pretty well. Benefits are great. People are very approachable and nice.

    Cons

    There is a bit off social politics. If you get on people's negative perspective of you, that could cost you. You could be singled out.

    Advice to Management

    Keep the approachable and open attitudes and an even standard and everything will be great!

  3. Helpful (1)

    Great benefits, but branches are run "efficiently"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase full-time

    Recommends
    Recommends

    Pros

    great benefits compared to other institutions, training and mentoring are extensive and thorough

    Cons

    Run branches with 3-4 people to cut costs but still expect great sales numbers, lower base salary for industry

    Advice to Management

    run branches with more staff to allow for flexible scheduling and better work/life balance and more time for sales.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Morrow, GA
    Former Employee - Bank Teller in Morrow, GA

    I worked at Chase part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Chansons just
    Handbag jab a. A a a. R g a. in the morning is a great way to way too many things I would want a new song phone call from

    Cons

    I don't just want say the least of which wot wot we are going to get the hang of this year to wget be the first time since the it.

  6. Great Part-time job for moms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Teller in Shelbyville, IN
    Current Employee - Part Time Teller in Shelbyville, IN

    I have been working at Chase part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love that they offer part-time benefits! Great maternity leave program. The work environment is great. Love the co-workers. Great ability to advance if interested.

    Cons

    Communication needs work especially being part-time it sometimes feels like you are missing out on information. Pay is ok, but needs work. Even if your part-time having a degree should count for something.

    Advice to Management

    Having the right people in management makes all the difference in the work environment.

  7. Vice President - Marketing Analytics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President - Marketing Analytics in New York, NY
    Current Employee - Vice President - Marketing Analytics in New York, NY

    I have been working at Chase full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    JPMC has a strong reputation, and well established brand. Chase Card Services has over 60MM customers, which makes analytics & segmentation an exciting role with many opportunities to drive additional value to the customer.

    Cons

    The size and breadth of Chase Card Services can have its down sides as it relates to navigating through a highly matrixed organization.

    Advice to Management

    Continue to focus on the customer and employee experience. There has been large initiatives to better engage customers. However, a similar focus needs to happen with employees.

  8. CSR

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Hours, Enviroment, Salary, Management, Vacation

    Cons

    Saturday hours, tellers, bankers, rude

    Advice to Management

    none

  9. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chase

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for with wonderful 401k

    Cons

    No cons I loved the company

  10. Great Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Banker in Arlington, TX
    Current Employee - Mortgage Banker in Arlington, TX

    I have been working at Chase full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I liked the benefits that i received. employee stock was nice as well. flexible management. the location was also great. child daycare available as well.

    Cons

    had to work some really long hours at least 3 times a week. sales goals were sometimes out of line but okay.

    Advice to Management

    I would defiantly suggest that management go through some training them selves on how to treat and deal with employees. to many time i saw mismanagement of employees. d

  11. Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chase

    Pros

    They send you to a 2 week training at a facility so that you can learn about the workings. They pay you during the time of the training. Coworkers are also really nice

    Cons

    Get ready to get yelled at even if it isn't your fault. Customers get mad and loud when something in their account goes wrong.

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