Chase Reviews

Updated October 20, 2014
Updated October 20, 2014
2,387 Reviews
3.2
2,387 Reviews
Rating Trends

Recommend to a friend
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Jamie Dimon
329 Ratings

Review Highlights

Pros
  • Chase has great benefits and plenty of opportunities to grow within the company (in 237 reviews)

  • Good benefits in respect to accounts in other banks in regards to balance minimums (in 167 reviews)


Cons
  • They have absolutely ZERO interest in providing you with work/life balance (in 63 reviews)

  • Upper management did not inform employees about changes they were going to make (in 94 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Good company with some Financial Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Mamaroneck, NY
    Former Employee - Personal Banker in Mamaroneck, NY

    I worked at Chase full-time (more than 3 years)

    Pros

    Being a personal banker in the branch is all about LOCATION! LOCATION! LOCATION! High traffic areas can really help with your commission structure. Low traffic areas tend to be in the more affluent areas so opportunity is available there also. I think everyone's experience is based on their specific branch my branch was really close and family oriented so we had fun at work, but every Branch Manager may not be as lenient. Its a great place to start in sales good training and mentoring.

    Cons

    When I first got there the commission structure was great a lot of opportunity to make money then throughout the years they put a lot of caps and made it very hard to make a decent commission check especially if you are an "unlicensed banker". Licensed bankers still have a good opportunity to make a good chunk of money but of course not like before. Also depending on your branch if you are an "unlicensed banker" be prepared to be a teller when the line gets busy also since the roles have recently been combined.

    Advice to ManagementAdvice

    Consider at least getting some advice from your retail bankers a lot of the chances do not benefit us and make it harder for us to be motivated, with the constant changes and added responsibilities in job roles and commission structures.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Depends on management how far you go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in New York, NY
    Current Employee - Bank Teller in New York, NY

    I have been working at Chase full-time (more than an year)

    Pros

    Benefits, scheduling. Personal Growth, time off

    Cons

    Management must love you in order for you to grow.

    Advice to ManagementAdvice

    Stop trying to be friends and do your job. Can't always please everyone.

    Recommends
    Positive Outlook
  3.  

    Best Bank to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Career opportunities, career mobility, and excellent technology.

    Cons

    They are a great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Impressive, generous company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager Vice President
    Current Employee - Branch Manager Vice President

    I have been working at Chase full-time (more than 3 years)

    Pros

    The training and career development plan is excellent, the salary and bonus program are very lucrative, there is great opportunity for advancement in some markets and they offer over the top time off policies.

    Cons

    Inadequate staffing, long hours, some markets have very limited opportunity and access to corporate benefits that are available in larger concentrated markets

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good work

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Collector in Phoenix, AZ
    Former Employee - Collector in Phoenix, AZ

    I worked at Chase full-time (more than an year)

    Pros

    80 hours each paycheck as a collector. As long as you talked to every member dialed and did your work no hassle

    Cons

    No opportunity for advancement

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It is a good place to work but it is about who you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Huntington Beach, CA
    Current Employee - Personal Banker in Huntington Beach, CA

    I have been working at Chase full-time (more than 3 years)

    Pros

    The have great benefits including very good health insurance, at least 3 weeks of paid time off, sick days, personal days, 401k. It is a good environment to work with and provides a healthy work-life balance. Provides employees with plenty of learning opportunities.

    Cons

    Career growth can be challenging depending on where you start. Bankers make more than management sometimes so it is difficult to move up to a management position without taking a pay cut. Depending on the leadership, many employees feel like they are just a number to the company and they feel underappreciated. Additional responsibilities can be assigned to employees without benefit.

    Advice to ManagementAdvice

    Employees do not receive enough attention. Employee satisfaction leads to customer satisfaction. Leadership in branches often lacks in the employee appreciation and motivation area.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Solid company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Mokena, IL
    Current Employee - Bank Teller in Mokena, IL

    I have been working at Chase part-time (more than 3 years)

    Pros

    Managers are willing to work around your schedule

    Cons

    Promotions are a rarity…if you are good at what you do you keep that position and thats about it.
    Do not let you get more than the hours you were hired for.
    Upper management is lofty.

    Advice to ManagementAdvice

    Show more interest in your tellers because they have the largest impact on your customers.

    Recommends
    Neutral Outlook
  9.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in San Jose, CA
    Current Employee - Bank Teller in San Jose, CA

    I have been working at Chase part-time (more than 3 years)

    Pros

    Great environment and Stable pay

    Cons

    Hours can be very demanding on school schedule

    Advice to ManagementAdvice

    good

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Pretty good, for a large company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banker in DFW, TX
    Former Employee - Banker in DFW, TX

    I worked at Chase full-time (more than 5 years)

    Pros

    Easy to believe in the products you sell.
    CEO and top management try to pass along the message to value employees.
    Company seems ahead of the curve in many ways (products, technology, etc).
    Trains employees excellently.

    Cons

    It is still a large company, and not alien to layoffs.
    While the CEO tries to pass along positive messages about valuing employees, the message is often lost in translation.
    A new scheduling system which is 100% abusive of employees' time.
    Every office/branch can be completely different, depending on management and the demographic of the clients in the area.
    The bonus compensations drop tremendously every year, and really only benefit those lucky enough to be in a 'rich' location.
    In times of layoff, mobility between opportunities can be completely shut down.

    Advice to ManagementAdvice

    Make sure that the messages the CEO puts out, actually flow through the entire company. Learn to value each employee for what they bring/do, versus the simplest perspective of cost per head.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    chase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Stockton, CA
    Current Employee - Relationship Banker in Stockton, CA

    I have been working at Chase full-time (more than an year)

    Pros

    great company to work for

    Cons

    short staff as of right now

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO

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