Chase

www.chase.com

Chase Reviews

Updated January 27, 2015
Updated January 27, 2015
2,559 Reviews
3.2
2,559 Reviews
Rating Trends

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Jamie Dimon
427 Ratings

Review Highlights

Pros
  • Chase has great benefits and plenty of opportunities to grow within the company (in 240 reviews)

  • Good benefits in respect to accounts in other banks in regards to balance minimums (in 169 reviews)


Cons
  • They have absolutely ZERO interest in providing you with work/life balance (in 66 reviews)

  • Upper management did not inform employees about changes they were going to make (in 96 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales account manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    interact with customers from around the world

    Cons

    Cold calling, some customers are not so profitable

  2.  

    Up & down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Assistance Specialist in Phoenix, AZ
    Former Employee - Customer Assistance Specialist in Phoenix, AZ

    I worked at Chase

    Pros

    Career movement/ opportunities, networking, strong associate- management communications, strong client base, financial stability, great people in a great work environment. I truly enjoyed working for chase.

    Cons

    Lack of upper management communication with lower management. Constant don't ask, don't tell environment. Politics rule the business ultimately.

    Advice to ManagementAdvice

    Put your employees as a main priority!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager
    Former Employee - Assistant Branch Manager

    I worked at Chase

    Pros

    Very people oriented and great benefits

    Cons

    None so far for me

    Advice to ManagementAdvice

    None so far

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Good annual bonuses, great benefits (I had 3 months paid maternity leave), lots of training and coaching to grow

    Cons

    Work/Life balance can be tough ( expect 6 day work weeks) especially if short staffed, hard to move from Retail to other LOBs

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Mortgage banker has an opportunity to sell make money learn about interest rates develop a rapport with customers learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Banker in Dallas, TX
    Current Employee - Mortgage Banker in Dallas, TX

    I have been working at Chase full-time (more than 3 years)

    Pros

    Great pay great benefits paid holidays

    Cons

    Long hours and management issues

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in New York, NY
    Current Employee - Relationship Banker in New York, NY

    I have been working at Chase

    Pros

    Working Environment, Teamwork, Five Keys, Great Vacation Package, Brand Name

    Cons

    Compensation, Schedule, Insurance is too high

    Advice to ManagementAdvice

    Revise Commision Structure

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Orange, CA
    Current Employee - Personal Banker in Orange, CA

    I have been working at Chase

    Pros

    You can make a decent salary with chances for bonuses. Hours are nice with every Sunday off. They do a good job of hiring great people.

    Cons

    Doing a lot of cutbacks on retail level making it difficult to move up in the company. Adds some stress since we are not properly staffed. Definitely have to "pick up the slack" for lack of employees.

    Advice to ManagementAdvice

    Hire a few more employees for each branch

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Carle Place, NY
    Current Employee - Bank Teller in Carle Place, NY

    I have been working at Chase

    Pros

    excellent benefits and a great work environment.

    Cons

    There is a lack of promotions.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I loved my job! Working with the customers made my day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager in Columbus, OH
    Former Employee - Assistant Branch Manager in Columbus, OH

    I worked at Chase full-time (more than 8 years)

    Pros

    Close team environment. Great hours (not banker's hours though ��). Fast paced. Excellent vacation policy.

    Cons

    Enough employees to complete tasks.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Experience depends on the branch you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Dublin, CA
    Current Employee - Bank Teller in Dublin, CA

    I have been working at Chase

    Pros

    Loved most of the coworkers at the branch. Made working full time while a full time student manageable. Customers were the hard part to deal with, but that is not Chase's fault, just the nature of a customer service position. Lot's of incentives for Tellers to make more money (referrals, customer service scores, etc.). A lot of coworkers were promoted and there is a good sense of mobility at the company.

    Cons

    Literally only the customers. Again, not the company's fault.

    Advice to ManagementAdvice

    Keep being awesome!

    Recommends
    Positive Outlook
    Approves of CEO

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