Chase Reviews

Updated September 18, 2014
Updated September 18, 2014
2,332 Reviews
3.2
2,332 Reviews
Rating Trends

Recommend to a friend
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Jamie Dimon
301 Ratings

Review Highlights

Pros
  • Chase has great benefits and plenty of opportunities to grow within the company (in 216 reviews)

  • Good benefits in respect to accounts in other banks in regards to balance minimums (in 153 reviews)


Cons
  • They have absolutely ZERO interest in providing you with work/life balance (in 53 reviews)

  • I had a branch manager who was a jerk, and I had one that was really friendly (in 88 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The worst best experience ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II  in  New York, NY
    Current Employee - Personal Banker II in New York, NY

    I have been working at Chase full-time for more than a year

    Pros

    Career development, great benefits, many locations if you want to move.

    Cons

    The corporate goal is kind of a rip off to the customers and employees; only benefits the senior management.

    Advice to ManagementAdvice

    Get a grip, and some realistic goals. You work us like cheap labor and pay us the same. Don't cut our incentives and expect everyone to stay.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great people, needs to work on technology to improve service so employees can better serve customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Antonio, TX
    Current Employee - Manager in San Antonio, TX

    I have been working at Chase full-time for more than 5 years

    Pros

    good people and benefits - hands down. Competitive compensation and training that keeps the company in compliance.

    Cons

    not too good at promoting unless you are good at the "who you know" game. It is rarely what you know that gets you promoted above the basic levels.

    Advice to ManagementAdvice

    leadership should not be about popularity - look at some of your quiet, introverts. They are thinkers and they know what's going on and how it should be run. They are the ones the social people look to when things get hot.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Relationship Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker  in  Dallas, TX
    Current Employee - Relationship Banker in Dallas, TX

    I have been working at Chase full-time for more than 3 years

    Pros

    Brand, technology, convinience, products, system

    Cons

    managers. managers, managers, managers, managers

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to be if you want to be in Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Focus on relationship rather than product. Great technology and systems. Most of the products sells it self

    Cons

    You just feel like a number in a very big company.

  6.  

    great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Chase full-time for more than 5 years

    Pros

    great technology, great people, family environment

    Cons

    bad management
    no consistency in the message that is being given to employees from senior management to middle management

    Advice to ManagementAdvice

    work on communicating the corporate philosophy better to middle management

    Recommends
    Positive Outlook
  7.  

    Good training and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chase part-time

    Pros

    The management at my branch were great and very helpful when I needed it.

    Cons

    The computers at my branch were pretty outdated and often froze up.

    Recommends
  8.  

    Great firm to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Private Client Banker
    Current Employee - Private Client Banker

    I have been working at Chase full-time for more than 5 years

    Pros

    Very competitive incentive pay. Tons of opportunities for growth and advancement.

    Cons

    Low base salary for majority of branch positions. Better pay offers to external candidates over internal promotions

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Solid Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Great benefits, latest greatest technology, prestigious company

    Cons

    Constant change to adapt to banking regulations.

    Advice to ManagementAdvice

    Give better "big picture" explanations, help lower management know more of what the long term strategies are so changes we go through right now make more sense.

  10.  

    great company with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Chase full-time for more than 3 years

    Pros

    Great company to work for if you are raising a family

    Cons

    VERY hared to get promoted of the limited options.
    recently eliminated assistant manager positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Chase is a great company with ample amount of opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist  in  Lake Mary, FL
    Current Employee - Customer Service Specialist in Lake Mary, FL

    I have been working at Chase full-time for less than a year

    Pros

    Advancement, stability, benefits, and overtime

    Cons

    Little family / work time

    Advice to ManagementAdvice

    Have family day

    Recommends
    Positive Outlook
    No opinion of CEO

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