Chase Reviews

Updated October 23, 2014
Updated October 23, 2014
2,396 Reviews
3.2
2,396 Reviews
Rating Trends

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Jamie Dimon
336 Ratings

Review Highlights

Pros
  • Chase has great benefits and plenty of opportunities to grow within the company (in 237 reviews)

  • Good benefits in respect to accounts in other banks in regards to balance minimums (in 167 reviews)


Cons
  • They have absolutely ZERO interest in providing you with work/life balance (in 63 reviews)

  • Upper management did not inform employees about changes they were going to make (in 94 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Good company with some Financial Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Mamaroneck, NY
    Former Employee - Personal Banker in Mamaroneck, NY

    I worked at Chase full-time (more than 3 years)

    Pros

    Being a personal banker in the branch is all about LOCATION! LOCATION! LOCATION! High traffic areas can really help with your commission structure. Low traffic areas tend to be in the more affluent areas so opportunity is available there also. I think everyone's experience is based on their specific branch my branch was really close and family oriented so we had fun at work, but every Branch Manager may not be as lenient. Its a great place to start in sales good training and mentoring.

    Cons

    When I first got there the commission structure was great a lot of opportunity to make money then throughout the years they put a lot of caps and made it very hard to make a decent commission check especially if you are an "unlicensed banker". Licensed bankers still have a good opportunity to make a good chunk of money but of course not like before. Also depending on your branch if you are an "unlicensed banker" be prepared to be a teller when the line gets busy also since the roles have recently been combined.

    Advice to ManagementAdvice

    Consider at least getting some advice from your retail bankers a lot of the chances do not benefit us and make it harder for us to be motivated, with the constant changes and added responsibilities in job roles and commission structures.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Depends on management how far you go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in New York, NY
    Current Employee - Bank Teller in New York, NY

    I have been working at Chase full-time (more than an year)

    Pros

    Benefits, scheduling. Personal Growth, time off

    Cons

    Management must love you in order for you to grow.

    Advice to ManagementAdvice

    Stop trying to be friends and do your job. Can't always please everyone.

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    Impressive, generous company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager Vice President
    Current Employee - Branch Manager Vice President

    I have been working at Chase full-time (more than 3 years)

    Pros

    The training and career development plan is excellent, the salary and bonus program are very lucrative, there is great opportunity for advancement in some markets and they offer over the top time off policies.

    Cons

    Inadequate staffing, long hours, some markets have very limited opportunity and access to corporate benefits that are available in larger concentrated markets

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    It is a good place to work but it is about who you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Huntington Beach, CA
    Current Employee - Personal Banker in Huntington Beach, CA

    I have been working at Chase full-time (more than 3 years)

    Pros

    The have great benefits including very good health insurance, at least 3 weeks of paid time off, sick days, personal days, 401k. It is a good environment to work with and provides a healthy work-life balance. Provides employees with plenty of learning opportunities.

    Cons

    Career growth can be challenging depending on where you start. Bankers make more than management sometimes so it is difficult to move up to a management position without taking a pay cut. Depending on the leadership, many employees feel like they are just a number to the company and they feel underappreciated. Additional responsibilities can be assigned to employees without benefit.

    Advice to ManagementAdvice

    Employees do not receive enough attention. Employee satisfaction leads to customer satisfaction. Leadership in branches often lacks in the employee appreciation and motivation area.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Place to start career, however slow to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Denver, CO
    Current Employee - Teller in Denver, CO

    I have been working at Chase full-time (less than an year)

    Pros

    I get to work with a bunch of cool people and learn the ins and outs of retail banking in a learning friendly environment. This is by far the best big bank I have worked for or heard from others who have worked at other banks.

    Cons

    The comission structure is skewed toward those at the top of the food chain and it does takes years of service or outstanding performance in order to move vertically within the company.

    Advice to ManagementAdvice

    Recognize those who perform at a high level instead of those who have spent the most time at the bank. I feel like many of managers play favorites at my branch which leads to unfair promotions or retention.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Fruitful. Learn about consumer banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Relationship Banker
    Current Employee - Licensed Relationship Banker

    I have been working at Chase full-time (less than an year)

    Pros

    benefits, coworkers, customer service, growth, education

    Cons

    long time to promotions, low base pay

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Solid company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Mokena, IL
    Current Employee - Bank Teller in Mokena, IL

    I have been working at Chase part-time (more than 3 years)

    Pros

    Managers are willing to work around your schedule

    Cons

    Promotions are a rarity…if you are good at what you do you keep that position and thats about it.
    Do not let you get more than the hours you were hired for.
    Upper management is lofty.

    Advice to ManagementAdvice

    Show more interest in your tellers because they have the largest impact on your customers.

    Recommends
    Neutral Outlook
  9.  

    A plethora of opportunity to learn a variety of business processes, salaries sometimes leave much to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Chase full-time (more than 5 years)

    Pros

    The learning opportunities are real and tangible. The benefits outside of health benefits are substantial. Great internal training opportunities and vacation and sick time.

    Cons

    While some departments pay well, others have more constraints. Across the board they do not pay well to retain the knowledge base they have. Employees have left the company only to return a year or 2 later and be paid better as an outside hire .

    Advice to ManagementAdvice

    When people promote from within, make sure they promote with a salary that is commensurate with new responsibilities and local companies with similar positions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Ite been good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker
    Current Employee - Relationship Banker

    I have been working at Chase full-time (more than 3 years)

    Pros

    Great benefits medical as well as other cool perks like employee disounts, etc. great tools and resources are available to thier employees to help suceed

    Cons

    There is at times mixed mesages and expectations of what is to be acomplished witjin your role. They are constantly changing stuff that ate making it more difficult to retain clients

    Advice to ManagementAdvice

    Soend more time in the branches to spot out great talent and to get a better feel for day to day life

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Best Bank to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Career opportunities, career mobility, and excellent technology.

    Cons

    They are a great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO

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