Chase

  www.chase.com
  www.chase.com

Chase Reviews

Updated November 21, 2014
Updated November 21, 2014
2,437 Reviews
3.2
2,437 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jamie Dimon
358 Ratings

Review Highlights

Pros
  • Chase has great benefits and plenty of opportunities to grow within the company (in 240 reviews)

  • Good benefits in respect to accounts in other banks in regards to balance minimums (in 167 reviews)


Cons
  • They have absolutely ZERO interest in providing you with work/life balance (in 63 reviews)

  • Upper management did not inform employees about changes they were going to make (in 94 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Experience and exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial bank in Dallas, TX
    Former Employee - Commercial bank in Dallas, TX

    I worked at Chase as an intern (less than an year)

    Pros

    Great experience. Looks fantastic on resume. The largest USA bank and most financially stable.

    Cons

    Red tape. Lots of "Vice Presidents"

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Opportunity for advancement, extensive training, benefits and solid culture, despite the fact that it is a major organization.

    Cons

    Easy to get lost in the matrix and politics that exist in nearly every major company, but know your lane, stay in it and don't rock the boat and you'll be fine.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Naples, FL
    Current Employee - Bank Teller in Naples, FL

    I have been working at Chase part-time (more than an year)

    Pros

    Great hours, pay, benefit, people, and paid time off.

    Cons

    Horrible leave of absence policy.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Grateful to work for one of the most admired companies in the nation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Sacramento, CA
    Current Employee - Relationship Banker in Sacramento, CA

    I have been working at Chase full-time (more than 3 years)

    Pros

    Working here exposes you to all realms of personal finances (i.e.: personal banking, business banking, investments, mortgages, credit lines/cards, etc.) The great thing about this is you can apply this knowledge to your own life or the real world.

    I also appreciate the fact that the company strongly focuses on customer AND employee satisfaction. You definitely feel the strength and pride of working for such a prestigious company.

    There's a ton of opportunities to grow, get promoted or move to another position; it all just depends on you. I've seen employees get offered new positions within 6 months - so it's quite possible.

    Cons

    Though the environment in this company focuses largely on customer AND employee satisfaction, keep in mind that it's still a sales job. That means it doesn't matter how great of a boss you have, you'll always be told to sell more, more, more; that's just the nature of any bank/sales job.

    Advice to ManagementAdvice

    Let's face it - it's just not possible to call on and complete 10 different lead lists a day while expecting us to also take advantage of the lobby.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Chase IT Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist in New York, NY
    Current Employee - IT Specialist in New York, NY

    I have been working at Chase full-time (more than 5 years)

    Pros

    This is a good organization to work for

    Cons

    I have nothing bad to say

    Recommends
    Approves of CEO
  7.  

    Great place to grow and work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Company is great, and great people to work with, views on client treatment/sales are very friendly.

    Cons

    Career opportunities are almost impossible to take advantage of...

  8.  

    What you put in, you will get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Relationship Banker in Los Angeles, CA
    Current Employee - Licensed Relationship Banker in Los Angeles, CA

    I have been working at Chase full-time (less than an year)

    Pros

    They value hard work that leads to results. Results lead to you getting X-amnt of extra bonus money every month with no cap on how much you can earn. Consistent strong sales results lead to almost any banking path you feel is right for you. All in all, what you put in you will get back

    Cons

    If you dont like making calls, you better get use to it.

    Advice to ManagementAdvice

    Some branches are to small for the number of PB's and RB's in the same location with only 2 or 3 cubicles. Some branches have a bad layout that confuses customers and the space could be better laid out.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in New York, NY
    Current Employee - Assistant Vice President in New York, NY

    I have been working at Chase full-time (more than 3 years)

    Pros

    The best people to work with, solid compensation, and rewarding work. Mobility and networking are encouraged at every level. Stability is evident has many people have worked at the firm for over 20 years. Since it continues to growth there will continue to be opportunities.

    Cons

    Work/Life balance is a personal choice and since these are the best people in banking it is highly competitive. I personally enjoy that but some people do not like that type of environment.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Relationship Banker SBS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker SBS in Cleveland, OH
    Current Employee - Relationship Banker SBS in Cleveland, OH

    I have been working at Chase full-time (more than 5 years)

    Pros

    Time off, I've been here for 6 1/2 years and have 160hrs Vaca, 24hrs Personal, 8hrs float holiday, 96hrs Sick time. Scheduled day off, can be flexible if you want weekends here and there.

    5% 401K match & Pension Plan - every year they have added $500 - $600 dollars to 401K because company is doing well. Compensation "can" be great. If you are in an area that is middle class and higher with a fair amount of traffic. I have made $5184 is one months incentive check and other only once have I not made anything. Average monthly incentive is usually $1000 to $1400. Again that is in a decent area. Areas with lots of money you will make tons of money.

    Relocation, chase is everywhere so you have the chance to move almost anywhere if positions are open.

    Advancement - I started as a teller and within 6 months I was a banker (very rare) but it can happen if you try hard and do your best.

    Cons

    Salary is pretty garbage. $33k is what I make and raises are maxed at $1000 a year if any. I started at $29k. Most seem to start at $32, I was very inexperienced at the time. No raise last year and I had my best year in sales for my location $58k. I feel chase should be more competitive in this field. At least realize cost of living increases every year. Some bankers in low income areas basically lose money every year. At least move licensed bankers to $40k and unlicensed to $35k or something.

    Advice to ManagementAdvice

    Increase Base Salary. I have been moved to a high balance area with next to no traffic. Calls all day. Hitting payout now can been stressfully hard without investments (market isn't doing awesome) If I don't make payout and after tax, 401k, health insurance. I am just about $900 in 2 weeks. If that was increased chase would be a 5 Star all day!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Personal Banker

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chase

    Pros

    Great Benefits and the people are great to work with

    Cons

    Bad Compensation and dealing with rude customers

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