Chase Reviews

Updated October 17, 2014
Updated October 17, 2014
2,381 Reviews
3.2
2,381 Reviews
Rating Trends

Recommend to a friend
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Jamie Dimon
326 Ratings

Review Highlights

Pros
  • Chase has great benefits and plenty of opportunities to grow within the company (in 234 reviews)

  • Good benefits in respect to accounts in other banks in regards to balance minimums (in 166 reviews)


Cons
  • They have absolutely ZERO interest in providing you with work/life balance (in 63 reviews)

  • Upper management did not inform employees about changes they were going to make (in 93 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good work

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Collector in Phoenix, AZ
    Former Employee - Collector in Phoenix, AZ

    I worked at Chase full-time (more than an year)

    Pros

    80 hours each paycheck as a collector. As long as you talked to every member dialed and did your work no hassle

    Cons

    No opportunity for advancement

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best Bank to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    Career opportunities, career mobility, and excellent technology.

    Cons

    They are a great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Good company with some Financial Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Mamaroneck, NY
    Former Employee - Personal Banker in Mamaroneck, NY

    I worked at Chase full-time (more than 3 years)

    Pros

    Being a personal banker in the branch is all about LOCATION! LOCATION! LOCATION! High traffic areas can really help with your commission structure. Low traffic areas tend to be in the more affluent areas so opportunity is available there also. I think everyone's experience is based on their specific branch my branch was really close and family oriented so we had fun at work, but every Branch Manager may not be as lenient. Its a great place to start in sales good training and mentoring.

    Cons

    When I first got there the commission structure was great a lot of opportunity to make money then throughout the years they put a lot of caps and made it very hard to make a decent commission check especially if you are an "unlicensed banker". Licensed bankers still have a good opportunity to make a good chunk of money but of course not like before. Also depending on your branch if you are an "unlicensed banker" be prepared to be a teller when the line gets busy also since the roles have recently been combined.

    Advice to ManagementAdvice

    Consider at least getting some advice from your retail bankers a lot of the chances do not benefit us and make it harder for us to be motivated, with the constant changes and added responsibilities in job roles and commission structures.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in San Jose, CA
    Current Employee - Bank Teller in San Jose, CA

    I have been working at Chase part-time (more than 3 years)

    Pros

    Great environment and Stable pay

    Cons

    Hours can be very demanding on school schedule

    Advice to ManagementAdvice

    good

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    chase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Stockton, CA
    Current Employee - Relationship Banker in Stockton, CA

    I have been working at Chase full-time (more than an year)

    Pros

    great company to work for

    Cons

    short staff as of right now

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chase as a contractor (more than an year)

    Pros

    great learning
    smart people, everyone generally knows their stuff
    well structures, things are really fine-tuned

    Cons

    sometimes long work hours
    senior management slow to listen to people them
    too much red tape

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Awesome growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    support lateral move and allow awesome growth opportunity to learn all aspect of business, flexibility to work from home,

    Cons

    matrix organisation, promotions come only with accomplishment, networking, support system from peers

    Recommends
    Approves of CEO
  9.  

    Awesome pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Banker in Olympia, WA
    Current Employee - Mortgage Banker in Olympia, WA

    I have been working at Chase full-time (more than 5 years)

    Pros

    Great support by management, keep it up

    Cons

    None, I have been here for 7 years

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good training and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chase part-time

    Pros

    The management at my branch were great and very helpful when I needed it.

    Cons

    The computers at my branch were pretty outdated and often froze up.

    Recommends
  11. 1 person found this helpful  

    Great firm to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Private Client Banker
    Current Employee - Private Client Banker

    I have been working at Chase full-time (more than 5 years)

    Pros

    Very competitive incentive pay. Tons of opportunities for growth and advancement.

    Cons

    Low base salary for majority of branch positions. Better pay offers to external candidates over internal promotions

    Recommends
    Positive Outlook
    Approves of CEO

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