ChaseSource Reviews

Updated May 1, 2015
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2.6
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Tony Chase
2 Ratings

6 Employee Reviews

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  1. Miserable call center work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Line Representative in Austin, TX
    Former Employee - Client Line Representative in Austin, TX

    I worked at ChaseSource full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Two week training was great, pay was good. Per pay period stipend paid for being bilingual

    Cons

    Get micromanaged regarding lunch/breaks and on quality assurance; ridiculous pay formulary after probation period ends that depends on your number of calls rec'd so you never know what your paycheck will be; hard to get paid time off since never any available; no chance for advancement since they do not like to promote from within; very little interaction with management unless it is to let you know what you are doing wrong; deal with rude callers on a daily basis.

    Advice to Management

    Pay better, have more positive interactions with employees, and you will keep the good employees.


  2. Lack of Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Austin, TX
    Former Contractor - Anonymous Contractor in Austin, TX

    I worked at ChaseSource as a contractor

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This job offered me the opportunity to work from home and I did gain experience I did not have before.

    Cons

    Temp to permanent??? job, hired by Chase Source to work for a company for a few months with the possibility of a permanent job. Start date got put off by 2 weeks. No support when I had questions about the work load (decreasing) and the fact that the hiring company is being sued. I found a permanent job and gave notice and they "released" me immediately making it sound like it was the company I was working for, not them..... The pay was on the low side, health insurance cheap but poor coverage.

    Advice to Management

    Don't be deceitful, people aren't stupid. Offer better health insurance. Support your staff.


  3. customer service

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX

    I worked at ChaseSource

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    very young people you work with easy to get hired bonus $$ for being bilingual good training week where you learn about the company, product, and know your co-workers you get your own cubicle

    Cons

    they don't tolerate tardiness and very strict with break-time if you over a second they'll get back at you Too many rules. Changes on how to do things happen every week stressful job because of rude customers and the pressure to make your quote supervisors are always on the look out for mistakes you might make. This adds more stress to the job. very high turn over rate

    Advice to Management

    create a nicer environment. ask employees opinions


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  5. Great entry level positions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at ChaseSource part-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place to learn about recruiting and staffing at an entry level with general positions.

    Cons

    Lower level positions to fill with lower pay.


  6. Data Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Data Entry Analyst in Houston, TX
    Former Contractor - Data Entry Analyst in Houston, TX

    I worked at ChaseSource as a contractor (Less than a year)

    Pros

    work from home, got trained for 2 weeks and flexible scheduling.

    Cons

    contract didnt last long,


  7. ChaseSource

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at ChaseSource

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staff is cool, employees are cool, organized and fast training, simple system to learn, good pay, good hours, off on weekends.

    Cons

    Nothing bad to say about the company really.

    Advice to Management

    Keep up the good work



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