Cheapflights.com

  www.cheapflights.com
  www.cheapflights.com

Cheapflights.com Reviews

Updated September 27, 2014
Updated September 27, 2014
8 Reviews
2.6
8 Reviews
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Employee Reviews

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  1.  

    Lack of growth and strategy direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheapflights.com as a contractor (more than an year)

    Pros

    Good location in Boston. Great people to work with who are very knowledgeable and very friendly.

    Cons

    Lack of strategy and direction. Old technologies and ideas. Playing catch up on all platforms. Does not value employees contributions after years of hard work. No room to grow nor promotions.

    Advice to ManagementAdvice

    Communicate more efficiently with employees, set up a company culture with added benefits to keep employees, and be more transparent.

    Neutral Outlook
    No opinion of CEO
  2.  

    Quiet Work Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Cheapflights.com full-time (less than an year)

    Pros

    - Fantastic location in Boston, MA
    - Casual dress code (you can wear shorts in the summer)
    - Friendly people and very smart staff
    - Flexible work hours
    - Great mix of U.S and U.K office employees
    - Above average pay

    Cons

    - WAY too much office politics. Sometimes this makes it difficult to try out new ideas
    - Little transparency from management to staff (or between departments). I would of liked to know how all of the departments worked to see where the overlap was and where we could work together on projects
    - Nearly impossible goals to hit (hard to hit your bonus)
    - Very quiet work atmosphere made it feel uncomfortable at times

    Advice to ManagementAdvice

    Have to be open to new ideas
    Have to be transparent about what is going on or what is being worked on
    Have to develop a comfortable work atmosphere

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Fun place to work, but kind of a Titanic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Boston, MA
    Former Employee - Marketing in Boston, MA

    I worked at Cheapflights.com full-time (more than 3 years)

    Pros

    Flexible, casual, and young. Fun social events and a cool office environment.

    Cons

    Sinking ship, no real product. Layoffs happen annually because of poor budgeting and planning, and are political/unprofessional nightmares. The owner of the company is a joke. He's just a rich kid with no idea where the company is going.

    Advice to ManagementAdvice

    Revisit leadership and long-term vision.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Second Tier Start-Up with high growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Support Engineer in Boston, MA
    Current Employee - Client Support Engineer in Boston, MA

    I have been working at Cheapflights.com

    Pros

    Hands-on environment with detail oriented marketing teams looking for new paths towards continued growth.

    Cons

    Start-Up pain points, lack of operational documentation

    Advice to ManagementAdvice

    Focus on the emotional presence of your office and you will get 10X as much out of us.

  6. 2 people found this helpful  

    Do not think about it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Cheapflights.com

    Pros

    decent city salary - doesn't matter your skills or knowledge/background

    Cons

    The WORST place to work - the Bostin location is the remote office to their London headquaters - from CEO to managers - no leadership whatSOever, HR is nonexistent because there is NO HR in the building. A total joke - sales can't sell but yet make more than the CEO... and you will never get promoted unless your boss quits or you'll get demoted if a "leader" says you shouldn't be in the position you're in. Over 50% of their employees left the company in 2010. Morale is extremely low - its SILENT in the office. Reviews/raises/managers were a JOKE - do not think about working there - worst time of my life!!! Words cannot describe!!!!

    Advice to ManagementAdvice

    Get managers and sales team that actually KNOWS what they are doing!!!!!

    Doesn't Recommend
  7.  

    Friendly, fun, you could do a lot worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheapflights.com full-time (more than 3 years)

    Pros

    There is a good culture here, I found everyone from senior management down very approachable. Generally a 'can do' attitude to work and a sense that what you do counts. Wages are on par with similar companies in the city.

    Cons

    Strategy is sometimes not communicated too well from higher up. They're playing catch-up in many tech areas.

    Advice to ManagementAdvice

    Employees don't always understand the complexities of the business model and may find some decisions odd or discouraging. Take time to get everyone on-side - it's not all about pleasing the board. There are some excellent, talented people there, don't lose them!

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    marketing @cheapflights not that great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Executive in London, England (UK)
    Former Employee - Marketing Executive in London, England (UK)

    I worked at Cheapflights.com part-time (more than 3 years)

    Pros

    online platform young dynamic and

    Cons

    too much politics and egocentered individuals

    Advice to ManagementAdvice

    listen to your employees

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful  

    Decent Pay, Terrible Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheapflights.com

    Pros

    Most of the lower level employees are highly knowledgeable and passionate about their jobs, and working with them is a real pleasure. And the above average salaries (in most departments) are not to be balked at.

    Cons

    Senior management seem to have little idea about strategy or company positioning let alone the rapid pace of change in the online world. Their coping strategy seems to be to dump on the people below them with frequent shouting and threats. There is also very little trust in the ability of their team, which often leads to managers overruling an expert's decision, at times with disastrous results.
    The pace of change would make a snail look like a sprinter and the overall morale is quite low. Far from a "start-up" as it is sometimes described, this is a small company acting as if it was a large multi-national. And doing it quite badly.

    Advice to ManagementAdvice

    Three things urgently need to be done: Find out what you want the company to be, set a strategy to achieve that goal and take responsibility for its implementation.
    Also, change the way you treat people. You hired the team, trust your decision and let people do their jobs!

    Doesn't Recommend

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