Check Into Cash
2.6 of 5 44 reviews
www.checkintocash.com Cleveland, TN 1000 to 5000 Employees

Check Into Cash Reviews

Updated Jun 28, 2014
All Employees Current Employees Only

2.6 44 reviews

                             

24% Approve of the CEO

Check Into Cash Chairman and CEO W. Allan Jones

W. Allan Jones

(33 ratings)

27% of employees recommend this company to a friend
44 Employee Reviews
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    1 person found this helpful  

    Friendly people, good hours

    Customer Service Representative (Former Employee)
    Hillsdale, MI

    Prosits an easy repetitive job, as long as you are a social person with a few office skills, this job is very simple.

    Consyou spend most of the day doing collection calls, and courtesy calls for the following days. pay is not that great.

    Advice to Senior Managementsmaller stores need better pay, and more employees. stores are not suppose to be ran by just one employee, and I worked in a few different stores where I was the only employee in the building all day. that could make for easy robbery attempt.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very large turnover.

    Anonymous Employee (Former Employee)
    San Diego, CA

    ProsClean and quiet office environment, gained office experience for resume, liked some of the people I worked with, gained insight into the payday loan industry.

    ConsThis was a risky place to be employed. Only 2 employees in the office I worked at for most of my time with the company and some days I was alone with all that cash, dangerous!! Making trips to peoples homes to collect, dangerous! The company does not compensate well for the work you do. Bad leadership, upper management played the favorites game.

    Advice to Senior ManagementTreat your employees with more respect

    No, I would not recommend this company to a friend

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    Okay starter job

    Assistant Manager (Former Employee)

    ProsThe pay was okay for what it was it was a nice starter job that paid more the minimum wage. The customers were what I enjoyed the most about working here. Working environment was overall good. Co workers very easy to get along with.

    ConsHunting customers down if they don't make payments on their loans was the most stressful part of this job. I also feel that their systems is set up for customers to fall victim to the payday loan trap. Security was Horrible! Compensation based on work efforts was unfair at times. Long hours with little reward.

    No, I would not recommend this company to a friend

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    Gain valuable experience in a fun, challenging environment.

    Marketing Specialist (Current Employee)
    Cleveland, TN

    ProsI'm a marketing representative in the Check Into Cash corporate office. I have to say, I love my job! Working here has taught me so much about the marketing world. Everyday is a new challenge. I'm never bored, and I work with some great people. Plus, the company is growing right now so there's plenty of room for advancement.

    ConsThe only major con I would list right now is, if you don't like a fast-paced constantly changing environment, then it's not the place for you. You have to be flexible to change to enjoy working with such a rapidly growing company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Easy job, easy money

    Store Manager (Current Employee)

    ProsWork is easy. If you have good work ethic and are diligent this job is cake. I cannot emphasis how much being organized and diligent will make this job easier. You do the same job every day. As a store manager, you are in control of how much money you bonus. The more transactions you do the more money the store generates the more you bring home as bonus. Also, if you have a boss who is involved and supportive, it'll make your job much easier. Bonuses are awarded once a month and as of right now it is based on whether or not you have reached your goals and how many transactions your store makes. I reach my goals easily every month and bring home an average of $1.5k before taxes a month in bonus.

    ConsAs store manager you are responsible for every thing that happens in the store. This includes new employee hire and training, compliance, ordering supplies, cleaning/maintenance, marketing, etc. If an employee makes a mistake, you must take responsibility for his or her negligence/lack of training. Collection calls aren't bad, they are boring and mundane with the occasional crazy customer who will try to fight you over the phone (we no longer make visits to delinquent customer's home or work so that's a good thing). The company sets monthly goals for you to meet in order to bonus off your transactions and some stores have difficulty meeting these goals. I've been with the company for several years and I've seen several mangers come and go so I can honestly say that whether or not you meet your goals depends on your work ethic and how you run your store. There isn't much room to grow unless there is an opening for Area/District/Regional Manager. Wage increases are minimal. The company will offer incentives, contests, and/or competitions to make work fun, but we all know it's a gimmick to get you to work harder and make the owner more money. Change is ALWAYS occurring within the company, you must be on your toes at all times.

    Advice to Senior ManagementDon't be so cheap. Thanks.

    Yes, I would recommend this company to a friend

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    Frankly? Terrible - but manageable.

    Marketing Department (Former Employee)
    Cleveland, TN

    ProsCo-workers attempt to build a sense of community, work flexibility, inter-department cooperation, salary negotiation was good in my experience

    ConsBenefits are meager and high deductible, awful CEO, mis-management at upper level, "good old boys" atmosphere, blatant sexism and racism, any of Allan Jones' friends or children, unreasonable work load (expects you to work for all his companies without increase in pay)

    Advice to Senior ManagementDo not allow Allan Jones or any of his close friends or relatives to make business or marketing decisions. Bring in third party to evaluate work force and give unbiased opinions. Hire educated, experienced people and LISTEN TO THEM. Do not expect your employees to do the work across all the companies within Jones Management - if you need marketing done for U.S. Money Shops, hire someone FOR U.S. Money Shops.

    No, I would not recommend this company to a friend

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    Not worth your time, find another job!

    Store Manager (Former Employee)

    ProsMy original store manager and district manager were wonderful to work for. Can build some positive relationships with customers and help them out at times.

    ConsI started as a customer service rep and was promoted to assistant manager and then managed my own store. They did not hire me or attempt to hire me and employee to work my store for 3 months before I finally left. I worked that store 6 days a week 10 hours a day and made 23k/year! I was also commuting 30+ minutes every day. They are con artists. They will trick you into signing and authorization form to take money from your bank account with out you knowing(or they will lose their job due to store #s). Upper level management expects you to do ANYTHING to get "their" money... including sending young female employees to past due customers homes. They do not have any regard for their employee safety. Your success is based on your customers willingness and ability to pay their bill with you. Upper management is a joke, 99% of them have never worked in a actual center in their life and have no idea how hard it really is. The pay is not even close to fair for the amount of work they expect from you, not to mention is WAY BELOW any of their competitors employee wages where much less is expected. They tell you about these "bonuses" I worked their 2 years and saw 14$ of a bonus.

    Advice to Senior ManagementWork in the store before you tell someone who spends every day there how to do their job. If you pay decent wages, you will find quality hard working employees instead of crap people who will work for 9$ an hour because that's what they are worth. Appreciate your employees, you would be no where with out them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Check Into Cash helped me gain much experience in the public loan sector. I learned much about collections.

    Customer Service Representative (Current Employee)
    Nashville, TN

    ProsInteraction with some of the customers and co workers was great at times.

    ConsRequired to do more on the job than other companies with far less compensation

    Advice to Senior ManagementCompensate employees fairly and turnover may be reduced.

    No, I would not recommend this company to a friend

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    At least this company treats their employees slightly better than their customers.

    Anonymous Employee (Former Employee)
    Walla Walla, WA

    ProsLots of interaction with customers, opportunities to help people, some opportunity for advancement

    ConsBeing trained in how to get the most money out of people who are already hurting, being talked to like you're 5 years old by everyone in management, having to work 50 hours a week alone because your manager won't hire anyone else, watching them close your store two weeks early to avoid having to provide your severance pay, and having your job performance based on how many customers actually pay their bills as if associates have any control over that.

    Advice to Senior ManagementKeep doing things the way you're doing them. Hopefully you'll be out of business soon.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It's not a bad company at all, I just wish they compensated their employees better.

    Center Manager (Current Employee)

    ProsGreat benefits and hours. If you love customers, this is the job for you.

    ConsNot much room for advancement and the pay is pretty low, especially for center managers and below. If your center falls out of guidelines, you'll be putting in a lot of hours and work for the same little pay.

    Advice to Senior ManagementCompensate your management better if you want them to put in more/better work in your stores.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Check Into Cash reviews and ratings — including employee satisfaction and approval rating for Check Into Cash CEO W. Allan Jones. All 44 reviews posted anonymously by Check Into Cash employees.