Check Into Cash Reviews

Updated April 22, 2015
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2.9
67 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Check Into Cash Chairman and CEO W. Allan Jones
W. Allan Jones
43 Ratings

Pros
  • You gain professionalism and knowledge in the customer service aspect (in 3 reviews)

  • Good hours, fair treatment between all employees (in 3 reviews)

Cons
  • Low pay for all store employees (in 9 reviews)

  • Some upper management is out of touch and need to get out of the "good ol days" mentality (in 8 reviews)

More Pros and Cons

Employee Reviews

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  1. Easy Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Check Into Cash

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Interact with nice people. Easy to handle responsibilities.

    Cons

    Boring. Probably wont grow past store manager. Work on weekends and very busy on Friday afternoons.

    Advice to Management

    Audit your monthly binder on a regular basis.

  2. If the pay was better I would have never left.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Check Into Cash full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful customers, and wonderful coworkers. I would recommend this job for someone who does not mind working short saturday shifts. Build lasting relationships

    Cons

    I was micromanaged by the District Manager, It was like he did not trust me to do the job that I was properly trained to do (three times).

    Advice to Management

    Quit micromanaging and properly compensate employees for ALL the work that is done to keep the office working. Keep more that one person in the office at all times no matter the size and location of the store

  3. Very Loving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Check Into Cash

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture, good work environment.

    Cons

    Location, Location, Location, Location, Location

    Advice to Management

    None

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Training Manager in Atlanta, GA
    Current Employee - District Training Manager in Atlanta, GA

    I have been working at Check Into Cash full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You really do not do anything all day. All of the stores are underperforming, but the company owner does have a good deal of funds to carry the stores that are not making money.

    Maybe you will work 3 hours a day..then you can stay on the internet the rest of the day!

    Cons

    If you are looking for $25,000 per year, and no future then this is the place to collect a small check. Everyone that was originally over from TMX has found other jobs. The only people left are the ones that do not want to make the money TMX pays.

    This is a predatory lender. Georgia outlawed check into cash's pay-day lending practices. They treat their employees as they treat their customers - pay them little, and expect little.

    Advice to Management

    Replace the owner, then the title pawn part will start making money.

  6. Actively looking elsewhere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Knoxville, TN
    Current Employee - Customer Service Representative in Knoxville, TN

    I have been working at Check Into Cash full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Management painted a very nice picture of the company as a whole - benefits, upward mobility, compensation package, challenging and rewarding, etc.

    Cons

    This company only operates in certain states because smarter states have already passed laws prohibiting this kind of predatory lending. True, these are a particular kind of clientele, but they are still customers and deserve to be treated with respect as human beings. Many of the practices are (in my opinion) unconscionable. And the company OBVIOUSLY doesn't care about quality or investing in technology (or their people).

    Advice to Management

    Close your doors. Just a matter of time before laws are passed in every state that will not make it worth your effort to continue to trap people in these cycles of insurmountable debt. There is no consistency, no quality control, and you seem to care more about publishing and mailing out the company newsletter so you can pat yourselves on the back than about your own customers.

  7. Pay is way to low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Cypress, CA
    Current Employee - Assistant Manager in Cypress, CA

    I have been working at Check Into Cash full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great working environment, low impact, easy to do

    Cons

    Low Pay and inflexible hours.

    Advice to Management

    Increase pay of managers and assistants to industry standards.

  8. what a waste

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Check Into Cash full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    My DM. only reason i was there.

    Cons

    but after they let her go for unrealistic goals, that was the last straw. taking advantage of customers even worse then the employees if you could believe that. it was a joke from regional up

    Advice to Management

    noting, you might be out of business in Ohio soon

  9. customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Check Into Cash

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    easy laid back office as long as you are proficient at staying organized.

    Cons

    paid is very low for amount of responsibility they do a back ground and credit check on you and you are responsible for hundreds of customers files,
    store has chance of getting robbed security is very low not allowed to carry guns only security is a cheap silent alarm and one busted camera.
    Basically only way to advance is when a current manager quits or gets fired which happens often.

    Advice to Management

    increase pay for employees and you wouldn't have such a high turn over rate, and close sames days that banks are closed.

  10. Inbound Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Check Into Cash in Cleveland, TN
    Current Employee - Check Into Cash in Cleveland, TN

    I have been working at Check Into Cash full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The job is very straightforward and there are rarely any moments where you don't really have a response for the customer. If you get a question that you don't have the answer to it's probably because it's for a different department to handle--and the majority of your job is to transfer calls anyway so it's part of the ballgame.

    Cons

    The managers are very catty and dramatic and oftentimes if they don't like someone's personality they will try to fire them for even the smallest of offenses. A lot of my friends were let go for very minor mistakes due to simply not being liked by the managers.

    Advice to Management

    Be fair to your employees and treat them well and they will perform better than if you treat them like trash.

  11. Pleasurable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Harrisonburg, VA
    Former Employee - Customer Service Representative in Harrisonburg, VA

    I worked at Check Into Cash full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoyed working with the public, trying to assist them with their financial needs. I enjoyed my supervisor a great deal and she and I have become friends. I enjoyed having a normal work schedule.

    Cons

    I do not have many cons at all. The only issue I had with the position is having to stand longer than my knee would allow.

    Advice to Management

    Keep up the good work!

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