Check 'n Go

www.checkngo.com
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Check 'n Go Reviews

Updated February 28, 2015
Updated February 28, 2015
92 Reviews
2.1
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jared A. Davis
39 Ratings

Review Highlights

Pros
  • Developing customer relationships is the only PRO (in 3 reviews)

  • The work schedule was great for me (in 2 reviews)


Cons
  • upper management does whatever they want (in 7 reviews)

  • That great customer service gets thrown away as you assume the role of a creditor (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I enjoy my employment with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Dallas, TX
    Current Employee - Store Manager in Dallas, TX

    I have been working at Check 'n Go

    Pros

    I enjoy having the contact with the public. The rates are reasonable compared to competitors.

    Cons

    Working alone most of the time and not enough pay

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Working for Check N' Go was a learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Junction City, KS
    Former Employee - Customer Service Representative in Junction City, KS

    I worked at Check 'n Go part-time (more than a year)

    Pros

    The best part of working for this company was the client relations. You got to meet so many new faces and build relationships with every single one of them in a different way. They were like family.

    Cons

    Moving up in the company was difficult which is why I left.

    Advice to ManagementAdvice

    Help out and pay attention more to the needs of your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Its an ok job. If you like working by yourself and

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Check 'n Go part-time (more than a year)

    Pros

    working by yourself
    opportunity to network an meet different people
    they are able to work with school schedules

    Cons

    the pay
    no breaks or lunch
    the fees/interest they charge customers
    its part time
    you are constantly monitored by cameras

    Advice to ManagementAdvice

    Try not to play favoritism

    Doesn't Recommend
    Negative Outlook
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  5.  

    Internal Operations and Middle Management Not Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA

    I have been working at Check 'n Go

    Pros

    There is a lot of flexibility.

    Cons

    Customer Service Reps and Store Manager must act as DEBT COLLECTORS and JANITORS in addition to 20+ tasks we must complete every evening. The middle managers break many employment laws and often threaten to write up employees for everything. It's no wonder customer satisfaction and employee morale is deplorable.

    Advice to ManagementAdvice

    Allow the CSRs and Managers to truly help customers with repaying loans. Also, stop threatening employees with termination if they work an extra 15-30 minutes to assist customers and properly prepare the office. Lastly, get HR involved in store coverage. STOP forcing employees to work without time off because Middle Managers won't step in to allow employee vacation time off.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    District manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Check 'n Go

    Pros

    Hours are good job is easy

    Cons

    Above level will send you emails after mid night pay is not worth the stress

    Advice to ManagementAdvice

    They do not care about the store level at all always cutting hours

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Check 'n Go

    Pros

    Great locations and benefits for employees

    Cons

    the hours differ by season

  8.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Check 'n Go

    Pros

    People you work with in the same position as you struggling to reach unreachable goals

    Cons

    Keeping up with changes unreachable expectat ions getting writeups when not meant

    Advice to ManagementAdvice

    Stop write ups stop unreachable goals

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    worst job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA

    I worked at Check 'n Go

    Pros

    meeting the general public is and will be the only good thing

    Cons

    EVERYTHING, DOWN TO THE KITCHEN SINK...

    Advice to ManagementAdvice

    GET YA LIKE

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Unfair Business Practice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Tulsa, OK
    Former Employee - Store Manager in Tulsa, OK

    I worked at Check 'n Go full-time (more than 3 years)

    Pros

    There really are no Pros here. They underpay, overwork and are not supportive of management or CSRs concerns and issues.

    Cons

    They terminated me after being in the hospital for cancer treatment. A store audit was performed while I was in the hospital and they made the claim I was to be held accountable since I was the Store Manager. They waited until I returned from FMLA to do the deed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Horrible management and doesn't appreciate good employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Check 'n Go

    Pros

    The hours and meeting people.

    Cons

    In order to get full time in small districts you'll have to travel around with no reimbursement for mileage or wear and tear on your vehicles. The pay for CSR's is a joke. The management doesn't appreciate CSR's that are knowledgeable and dedicated. Some store managers think they can run the store by themselves and never relay information to their CSR'S. This place is a joke. Bonuses, if the store meets all goals, are only given to the manager and CSR's don't see a penny of it even though they sometimes does more than the manager.

    Advice to ManagementAdvice

    Increase pay for those that show dedication and knowledge. Give bonuses to the entire staff in the store. Don't change things every 5 seconds. This is suppose to be a place that is to help customers and that doesn't seem to be the focus. Focus is set on getting people in to drive fees. Make sure managers give the correct information to their CSR's.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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