Check 'n Go Reviews

Updated April 14, 2015
99 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. District manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Check 'n Go

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hours are good job is easy

    Cons

    Above level will send you emails after mid night pay is not worth the stress

    Advice to Management

    They do not care about the store level at all always cutting hours

  2. Internal Operations and Middle Management Not Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA

    I have been working at Check 'n Go

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is a lot of flexibility.

    Cons

    Customer Service Reps and Store Manager must act as DEBT COLLECTORS and JANITORS in addition to 20+ tasks we must complete every evening. The middle managers break many employment laws and often threaten to write up employees for everything. It's no wonder customer satisfaction and employee morale is deplorable.

    Advice to Management

    Allow the CSRs and Managers to truly help customers with repaying loans. Also, stop threatening employees with termination if they work an extra 15-30 minutes to assist customers and properly prepare the office. Lastly, get HR involved in store coverage. STOP forcing employees to work without time off because Middle Managers won't step in to allow employee vacation time off.

  3. Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Check 'n Go

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People you work with in the same position as you struggling to reach unreachable goals

    Cons

    Keeping up with changes unreachable expectat ions getting writeups when not meant

    Advice to Management

    Stop write ups stop unreachable goals

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. No Direction in where the company is going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Check 'n Go

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good schedule ; Work isn't hard

    Cons

    No idea where the company is going, no direction is given. Job responsibilities change weekly with no compensation for hitting goals.

    Advice to Management

    Stop hiring managers that have no ethics but are great "yes" men. In the long term It would serve you well to have employees that care and do the right thing.

  6. worst job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA

    I worked at Check 'n Go

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    meeting the general public is and will be the only good thing

    Cons

    EVERYTHING, DOWN TO THE KITCHEN SINK...

    Advice to Management

    GET YA LIKE

  7. Great employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Check 'n Go

    Pros

    Great locations and benefits for employees

    Cons

    the hours differ by season

  8. Unfair Business Practice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Tulsa, OK
    Former Employee - Store Manager in Tulsa, OK

    I worked at Check 'n Go full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There really are no Pros here. They underpay, overwork and are not supportive of management or CSRs concerns and issues.

    Cons

    They terminated me after being in the hospital for cancer treatment. A store audit was performed while I was in the hospital and they made the claim I was to be held accountable since I was the Store Manager. They waited until I returned from FMLA to do the deed.

  9. Horrible management and doesn't appreciate good employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Check 'n Go

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The hours and meeting people.

    Cons

    In order to get full time in small districts you'll have to travel around with no reimbursement for mileage or wear and tear on your vehicles. The pay for CSR's is a joke. The management doesn't appreciate CSR's that are knowledgeable and dedicated. Some store managers think they can run the store by themselves and never relay information to their CSR'S. This place is a joke. Bonuses, if the store meets all goals, are only given to the manager and CSR's don't see a penny of it even though they sometimes does more than the manager.

    Advice to Management

    Increase pay for those that show dedication and knowledge. Give bonuses to the entire staff in the store. Don't change things every 5 seconds. This is suppose to be a place that is to help customers and that doesn't seem to be the focus. Focus is set on getting people in to drive fees. Make sure managers give the correct information to their CSR's.

  10. Better than nothing kind of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Francisco, CA
    Former Employee - Customer Service Representative in San Francisco, CA

    I worked at Check 'n Go part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Really good training managers
    Slightly above minimum wage

    Cons

    Managers try to run the store with one employee at a time with unrealistic expectations. Extremely stressful,lots of rude angry customers

    Advice to Management

    If you want to advance as a company don't under staff your stores it's ridiculous and turns customers away

  11. Hate it

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI

    I have been working at Check 'n Go full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good hours meet great ppl.

    Cons

    Hate it unrealistic goals. New stuff every day. Don't staff properly. They care nothing about there employees.

    Advice to Management

    Pay more!!

Work at Check 'n Go? Share Your Experiences

Check 'n Go

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.