CheckFree Reviews

Updated August 22, 2014
Updated August 22, 2014
21 Reviews

2.8
21 Reviews
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CheckFree Chairman Fiserv Donald F. Dillon
Donald F. Dillon
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Employee Reviews

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  1. 2 people found this helpful  

    No decision makers or leaders exist at CheckFree.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst  in  Chicago, IL
    Current Employee - Business Analyst in Chicago, IL

    I have been working at CheckFree

    Pros

    Flexible schedule for work/life balance

    Cons

    No communication between management and subordinates. Benefits are terrible. Employees pay most of the premium for health insurance which doesn't cover much in benefits. HR department doesn't have any clue to policies of the company. Management is incapable of making decisions and once decisions are made, they change like the weather. Policies in place are only for the benefit of management. A lot of dead weight in management. No decision makers or leaders exist at CheckFree.

    Advice to ManagementAdvice

    Stop hiding information from subordinates. Develop a true business model of managing a company and stop letting clients get services for free because you do not want to upset them. And get rid of dead week such as VPs that do nothing put sit in their offices on the phone. Also encourage advancement throughout the company

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Former shell of a company since being acquired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Technical  in  Norcross, GA
    Former Employee - Senior Technical in Norcross, GA

    I worked at CheckFree

    Pros

    This a post-mortem review since they have recently been acquired by a larger player in the industry. They had been an employer, though misguided about how to guide and promote an associate, treated you with some fairness in work/life balance and salary. I say this with some reserve since it depended on your department.

    Cons

    Once again, post-mortem. Since the acquisition by a larger player the company is pretty much a shell of its former self. Most senior management has either been forced out or left at this point. The new company behaves like most take-over operations and has given remaining associates the rough side of the hand. If you work in the former HQ of CheckFree expect to see further reductions in head-count and to be marginalized if you are not key to management goals.

    More technical positions look to be the direction for this company. But beware due to the fact the new owner is known for outsourcing everything but the kitchen sink. Your lifespan may be short.

    Advice to ManagementAdvice

    Since most CheckFree senior management have already left I can't give much advice. Other than you timed your exit well in this industry. But, you sold out the company to a real lemon.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Fiserv has destroyed what was good at CheckFree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Developer  in  Atlanta, GA
    Former Employee - Software Developer in Atlanta, GA

    I worked at CheckFree

    Pros

    Excellent work-life balance. Good benefits. Interesting work and good co-workers.

    Cons

    It has recently being acquired by Fiserv. Since the acquisition they have outsourced 50% of software engineering. When I was working for CheckFree there was no career path for technical people. Additionally, it was nearly impossible for technical people to move to different functional areas within the organization. Training was advertised as excellent when it was a joke most of the time.

    Advice to ManagementAdvice

    Try to estimulate learning within the company. Allow the opportunity for people to move internally.

    No opinion of CEO
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  5. 1 person found this helpful  

    If you work at CheckFree, keep looking for other employment opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - APL Software Developer  in  Jersey City, NJ
    Former Employee - APL Software Developer in Jersey City, NJ

    I worked at CheckFree

    Pros

    You will be working with a lot of very nice smart people. Some of your colleagues will be extremely well-educated and intelligent. The work can be very challenging, but there is usually little sense of great pressure. Permission to take earned time off is freely given. "Office politics" at the level of the average worker seem to be minimal. The compensation is competetive (however, see next question). Educational funding is available, and the usual benefitsi package is available. Most management personnel seem to be competent and are in their positions because of this competence, not as a result of favoritism.

    Cons

    There are periodic layoffs in spite of profitable business results, so even when business is good, any sense of job security is fragile. The compensation is not outstanding; if you can do the work at CheckFree, you can probably command a higher salary to do similar work elsewhere in the financial services industry, at least in "normal times," not what we are experiencing at this date.

    Advice to ManagementAdvice

    Treat your workers as human beings.

    No opinion of CEO
  6.  

    Flexibility is the key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer Lead  in  Jersey City, NJ
    Current Employee - Software Developer Lead in Jersey City, NJ

    I have been working at CheckFree

    Pros

    The best reason to work for CheckFree is flexibility in work schedule. We get to work around our daily life's routine.

    Cons

    Big companies have hard time in getting things done b/c decisions need to be made at the large scale.

    Advice to ManagementAdvice

    Make good and sound decisions for the company.

    No opinion of CEO
  7.  

    BA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst  in  Jersey City, NJ
    Former Employee - Business Analyst in Jersey City, NJ

    I worked at CheckFree

    Pros

    Good pay in a low pressure environment. They are the primary provider of the technology I supported to most of the big users in that space so they have no real competition. This is a good thing in terms of job security for those who master the technology, but a bad thing for reasons outlined below.

    Cons

    They are notorious for providing very poor customer service. Because they have no competitor in their niche, they have no compelling reason to improve. They have their clients over a barrel and act like it.

    Advice to ManagementAdvice

    Provide employees with better tools for servicing clients and supporting your technology. Stop treating clients like they are a nuisance.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    CheckFree is a huge mix of good and not so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at CheckFree

    Pros

    Cutting edge technology in the banking industry. Really fun people. Challenging assignments. Really fun people. Free soft drinks. Very flexible management in terms of time off, needing to leave early, etc. No sick days, but all time off days is great...no BS there. A lot of online administration of your HR stuff, which is good...no annoying paperwork/keying mistakes, etc.

    Did I mention fun people who "care"?

    Devs get full control over their PCs. No hinderance to install software, try it out, uninstall, etc. Devs have ability to stand up their own servers and test out things that they want to. Large "underground" movement of "alternative" applications written by devs in spare time. T

    Cons

    Limited number of opportunities to move around in technical roles. "pigeon hole" mentality to technical staff. Resume's essentially useless, as only what you've done at CheckFree really matters when it comes to developers. Middle Management tends to be unskilled technically, yet managing techies which makes it challenging to evaluate staff effectively. Good maintainable code doesn't matter as much as short term deliverables, which can mean higher maintenance costs....which leads to outsourcing to India through Fiserv.

    The cafeteria is not as good as you think it is for $3 a day. The food can be quite nasty at times. Beware of that "benefit". Not getting paid for time off you don't use is a bad benefit.

    Can get annoying at times to see more folks hired on to support business relationships than actually fix the technical problems that the business customers have.

    The Dublin building has massive temperature issues. 3 year PC cycle is too long for laptops. Devs get crippled by the end of year 2. Productivity drops.

    Advice to ManagementAdvice

    Stick up for yourselves in the Fiserv deal. If Fiserv really wants to establish a new culture, then they actually need to accept some of CheckFree's business practices. Offer an actual path for techies. Establish actual goals and skills required across the board for a developer to reach a staff, senior, etc. level. Right now it's hodgepodge, and very politically based rather than execution based.

    No opinion of CEO
  9.  

    not too bad but was kinda just stuck there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Solutions
    Former Employee - Customer Solutions

    I worked at CheckFree

    Pros

    good pay for the work

    Cons

    does not treat everyone as =, some people get stuck doing the difficult work all the time while others never have to

    Advice to ManagementAdvice

    treat people fairly, divide work equally

    Recommends
    No opinion of CEO
  10.  

    Incompetent management and frequent layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CheckFree

    Pros

    Good life/work balance; great lunch program; flexible working hours.

    Cons

    The management team is incompetent. They are holding tons of meetings without coming up meaningful decisions. Managers are more concerned about their position stability and next level promotion rather than taking efforts leading the company to a better position. Since acquired by fiserv., there have been several rounds of layoffs each year. Many capable people have left company recently. The company simply doesn't value good people.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Can't agree more!! with the other (only) poster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst - Staff
    Former Employee - Business Analyst - Staff

    I worked at CheckFree

    Pros

    Free coffee, but even thats been degraded now from flavored to regular. LOL.

    Cons

    Bad management teams company wide.

    Advice to ManagementAdvice

    Get Real!

    Doesn't Recommend
    No opinion of CEO

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