Cheesecake Factory

www.thecheesecakefactory.com
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Cheesecake Factory Reviews in Calabasas, CA

Updated March 3, 2015
Updated March 3, 2015
8 Reviews
4.0
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
8 Ratings

Review Highlights

Pros
  • Extremely flexible schedule (Valuable for a college student like myself) (in 42 reviews)

  • Servers make good money because people usually buy dessert (in 34 reviews)


Cons
  • Long hours (10 - 15 hours, my coworker almost did a twenty hour shift once) with no breaks (in 34 reviews)

  • There is also little to NO employee appreciation with the exception of a holiday cheesecake (in 5 reviews)

More Highlights

8 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great food! Great culture! Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources/Training Professional in Calabasas, CA
    Current Employee - Human Resources/Training Professional in Calabasas, CA

    I have been working at Cheesecake Factory full-time (more than 5 years)

    Pros

    I have an opportunity for growth in a fun yet challenging community of friends. In a company that seeks innovation, we have a voice in making things better and are recognized for our efforts.

    Cons

    The corporate support team runs lean. There is a great number of good ideas and projects with limited bandwidth.

    Advice to ManagementAdvice

    The restaurant level has a ton of processes and executes them at a high level. Let's continue to make it easier for them and make it a great experience for our staff and mangers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Passionate about creating an incredible employment experience that makes you look forward to coming into work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human/Resources in Calabasas, CA
    Current Employee - Human/Resources in Calabasas, CA

    I have been working at Cheesecake Factory full-time (more than 3 years)

    Pros

    Embrace giving staff members a voice and allowing them to be themselves. It's not about what's best for your manager or the department VP, but rather, about what's best for the Brand! Just doing the right things...right.

    Cons

    If you don't like being part of building something and prefer to be a small fish in a big pond then this envronment will be a challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Cheesecake Factory Corporate is extremely dysfunctional. The executive staff in FN/HR/IT are immature and unqualified.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Member in Calabasas, CA
    Current Employee - Staff Member in Calabasas, CA

    I have been working at Cheesecake Factory full-time (more than 5 years)

    Pros

    Restaurant Operations Rocks! They are professional, mature and do excellent work. They appreciate their workers and take pride in what they do.

    Cons

    Human Resources, Finance and IT need HELP! Basically unqualified and immature staff running a company this large? David Overton should rethink his executive staff and their direct reports. It's really sad when the staff is smarter than the executives.

    Advice to ManagementAdvice

    No work life balance
    Not a great place to work - forced to fill out the surveys with positive scores not true scores so that the 100 Best Places Can be Awarded
    Not a team environment - watch your back
    No recognition for work

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    The best of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Network Engineer in Calabasas, CA
    Former Employee - Senior Network Engineer in Calabasas, CA

    I worked at Cheesecake Factory full-time (more than 8 years)

    Pros

    The upper echelon of technology. Especially for being a restaurant company. Oh, did I mention good money and benefits?

    Cons

    Lots of red tape, so change is slow.

    Recommends
    Approves of CEO
  6.  

    . . . so Cheesecake!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President OE in Calabasas, CA
    Current Employee - Vice President OE in Calabasas, CA

    I have been working at Cheesecake Factory full-time (more than 3 years)

    Pros

    Great food, great people, great atmosphere. People care about the guest, the staff, the food and the beautiful restaurant. Fun place to work and be proud of! We like to say our staff and managers are ". . . so Cheesecake" as a way to say they are so wonderful.

    Cons

    It's a busy place with a huge menu. So time goes by fast but there is much to do. Having lots of hands and help from others to learn so much is what makes it viable.

    Advice to ManagementAdvice

    Continue doing what you do to support the amazing staff.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    all you can eat cheesecakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Lab Technician in Calabasas, CA
    Former Employee - QA Lab Technician in Calabasas, CA

    I worked at Cheesecake Factory full-time (less than a year)

    Pros

    -cool to say you worked at the headquarters and not the restaurant
    -get to see the line production of cheesecakes and test them all
    -co-workers are friendly
    -start as a temp and can move to full-time
    -you get to take cheesecake home
    -clean work environment
    -management is friendly

    Cons

    -you HAVE to speak spanish
    -long hours because they wouldnt hire more people to cover shifts

  8.  

    Best corporate company culture!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Calabasas, CA
    Current Employee - Director in Calabasas, CA

    I have been working at Cheesecake Factory full-time (more than a year)

    Pros

    GREAT people, singular focus on quality & delivering a GREAT guest experience!

    Cons

    Food services margins = food services pay/benefits.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Cheesecake Factory - great mission, vision and values with some work to do on executing them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Calabasas, CA
    Current Employee - Manager in Calabasas, CA

    I have been working at Cheesecake Factory

    Pros

    Great brand recognition, great culture, large organization with systems and processes in place. They are an industry leader, tasty food, methodical about every step, standards and quality are unparalleled at their volume and numbers.

    Cons

    Impossible work-life balance, internal politics, growing pains, movement towards mre bureaucratic structure, vulnerable to economic factors, stress, high standards

    Advice to ManagementAdvice

    They need to be more in touch with the corporate people who do the work and their needs in and outside of work vs. how the expectations of operators at the restaurant level.

    Recommends
    Approves of CEO

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