Cheesecake Factory Reviews

Updated July 30, 2015
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3.8
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Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
361 Ratings

Pros
  • Extremely flexible schedule (Valuable for a college student like myself) (in 42 reviews)

  • Servers make good money because people usually buy dessert (in 34 reviews)

Cons
  • Long hours, management could be difficult (in 34 reviews)

  • There is also little to NO employee appreciation with the exception of a holiday cheesecake (in 5 reviews)

More Pros and Cons

686 Employee Reviews

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  1. Steady Server Position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Bellevue, WA
    Former Employee - Server/Waiter in Bellevue, WA

    I worked at Cheesecake Factory part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything is prepared and planned to make it easy to succeed.

    Cons

    Schedule can be a bit chaotic at times.

    Advice to Management

    Management was good


  2. Host

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Environment to work in

    Cons

    No employee discounts on weekend


  3. pretty cool place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Birmingham, AL
    Current Employee - Restaurant Manager in Birmingham, AL

    I have been working at Cheesecake Factory full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Not a bad place to work in management. Good benefits, good promotions, and bonuses.

    Cons

    When I left felt like they considered me a traitor.


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  5. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, great opportunity to move forward

    Cons

    Working with other people who don't care about their work

    Advice to Management

    Pay attention to what employees have to say


  6. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Hostess
    Current Employee - Front Desk Hostess

    I have been working at Cheesecake Factory full-time (More than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company cares about you. The pay is better versus other minimum wage jobs in new york.

    Cons

    Sometimes they are more concerned with saving money on labor than staffing the restaurant properly.


  7. It's great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Fun staff, decent tips, day goes by quickly

    Cons

    High stress, no breaks on Saturday doubles, sometimes the guests are really bad

    Advice to Management

    Continue doing what you're doing. Maybe try to back the servers more buy other than that, it's great.


  8. Designated Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great organization and staff, like to promote from within

    Cons

    Long hours and all types of customers


  9. Helpful (1)

    Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Danbury, CT
    Current Employee - Cashier in Danbury, CT

    I have been working at Cheesecake Factory (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Family Oriented but it requires dedication and passion for the business

    Cons

    Your experience is completely based on management

    Advice to Management

    get more involved in all work groups


  10. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Chicago, IL
    Current Employee - Senior Manager in Chicago, IL

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, Rewarding Job, Accommodating schedule, Fair pay, opportunity to advance, consistent and ongoing training,

    Cons

    The hours in the industry, not much the company can do about it. The work can be brutal sometimes with the amount of business we do. Finding great applicants for this line of work.


  11. good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender/Server in Bethel, CT
    Current Employee - Bartender/Server in Bethel, CT

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible schedule, good money, decent benefits

    Cons

    long hours, work weekends and holidays



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