Cheesecake Factory Reviews

Updated August 29, 2015
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3.8
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Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
379 Ratings

Pros
  • Extremely flexible schedule (Valuable for a college student like myself) (in 42 reviews)

  • Servers make good money because people usually buy dessert (in 34 reviews)

Cons
  • Long hours, management could be difficult (in 34 reviews)

  • There is also little to NO employee appreciation with the exception of a holiday cheesecake (in 5 reviews)

More Pros and Cons

726 Employee Reviews

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  1. WOW !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time

    Pros

    What a fabulous place to work, especially if you're like me; and totally in love with cheesecake, all you can eat, every day, forever, as much as you can stuff yourself!

    Cons

    Wow! Too much cheesecake causes bloating, farting, gastro-intestinal no-no, and a need to run to the crapper 10-20 times per shift; lots of stincko, for sure!

    Advice to Management

    just keep on doin what you are doin, it's funtastic, offer as pay more than JUST cheescake, something else, for a change! a welcome change!


  2. Server

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, works great with my school schedule. Was a great place to work while going to school. Offered a good balance.

    Cons

    Having to work many double shifts around holidays.


  3. HR Coordinator- process new hires, terminations, daily balancing, invoice reconiclition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Support Technician (OST), Designated Trainer in Tamarac, FL
    Current Employee - Operations Support Technician (OST), Designated Trainer in Tamarac, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory (More than a year)

    Pros

    Great benefits, the hours are flexible

    Cons

    If you don't have good time management you may struggle, lots of multitasking


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  5. always busy, always decent money

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    extremely fast paced, if you can turn tables quickly you can make a ton of money

    Cons

    extremely fast paced, always busy


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good training, benefits, and work environment. Plenty of opportunities to gain more responsibilities and experience.

    Cons

    The people that come into the restaurant can be that certain power-trip type that always threatens to "call corporate" even if the smallest thing goes wrong.


  7. Good company but demanding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory full-time (More than a year)

    Pros

    Great systems and great people

    Cons

    Depending on store location career growth can be stunted or delayed and the pay is low especially for hours worked vs the cost of living in the Bay Area

    Advice to Management

    Close the salary gap a little more from GM to the other managers. Bonus structure is way to complex and un-attainable.


  8. The cheese cake factory

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Awesome place to work for amazing all the way around great environment great training great reward system great pay hard work but awesome

    Cons

    You do work your butt off and sometimes it can be a bit challenging with the amount of people coming to the door but that's awesome as well because that means people want to come and eat there

    Advice to Management

    Management just needs to always back each other up always work for each other always make sure to keep everyone in perspective and keep everyone in mind understand that the work is hard and challenging but you need to make sure that time off is given when needed


  9. No one more time to go rto back in to my a the same thing over as to the same best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - The Cheesecake Factory in Austin, TX
    Former Employee - The Cheesecake Factory in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 3 years)

    Pros

    I'm so excited to be able to do it again and it was a little more of the same thing

    Cons

    I'm not a fan of and the best way to of a wsudden of my life favorite thing about being

    Advice to Management

    I'm at the work and I the only way I can see the point where you are


  10. Managers are very nice and understanding and accommodating to your personal needs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Westbury, NY
    Current Employee - Hostess in Westbury, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (Less than a year)

    Pros

    Flexibility with shifts Very sympathetic to personal circumstances Give you free soup and bread (both are delicious) Staff is very close, everyone is nice to each other

    Cons

    Too many staff members, don't get enough work shifts No commission possibilities as a host No employee discount on the cheesecake!


  11. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Busser in Omaha, NE
    Current Employee - Busser in Omaha, NE
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory part-time (More than a year)

    Pros

    Co-workers pay great when we help them out, quick and easy money, paid in cash

    Cons

    Some days are good, some bad, most night are great and some not as much managers aren't smart



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