Cheesecake Factory Reviews

Updated July 2, 2015
654 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.8
Rating Trends
Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
344 Ratings

Pros
  • Extremely flexible schedule (Valuable for a college student like myself) (in 42 reviews)

  • Servers make good money because people usually buy dessert (in 34 reviews)

Cons
  • Long hours, management could be difficult (in 34 reviews)

  • There is also little to NO employee appreciation with the exception of a holiday cheesecake (in 5 reviews)

More Pros and Cons

654 Employee Reviews

Sort: Popular Rating Date
  1. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Wayne, NJ
    Former Employee - Server/Waiter in Wayne, NJ

    I worked at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    the schedule flexibility and be able to request days off if you like to go on a trip at any time, if you do your job right you might no even need to talk to a manager at all during your shift, always busy therefore overall good tips.

    Cons

    sundays you have to be at least available to work on holidays and late nights need to keep a minimum of hours to get health benefits

    Advice to Management

    they need to find ways to keep employees focus and motivated and be objective to all servers and not to befriend with some and give them the best hours and sections


  2. CCF

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FOH Manager in Bonita Springs, FL
    Current Employee - FOH Manager in Bonita Springs, FL

    I have been working at Cheesecake Factory (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, pay and busy

    Cons

    Big menu, Big menu, Big menu


  3. High-volume, fast paced serving position with extremely high standards to own up to.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Sarasota, FL
    Current Employee - Server in Sarasota, FL

    I have been working at Cheesecake Factory full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good money, great staff, awesome managers, fast paced. Fantastic communication with local restaurant and even corporate offices.

    Cons

    Two week long training can be tedious. No down time at all. The most corporate a company can get.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Happily worked there for years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for with consistent money year round

    Cons

    Work weekends and holidays with lots of pace paced working


  6. great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    great place to work fun

    Cons

    work is difficult and can be rough


  7. Best restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Cheesecake Factory part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible schedule, family environment, everyone is treated fairly, amazing management, good money, angelic uniform, disounts are 50 off or 25 off and no discounts on fridays or saturdays, get free food sometimes, great teamwork

    Cons

    Gets too busy, guests can be crazy,

    Advice to Management

    Keep doing what you do :)


  8. Pretty great place with good management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Arlington, TX
    Current Employee - Food Server in Arlington, TX

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Well, the management is trained very well to take care of their staff. I've never had a big problem with management or even co-workers for that matter. As far as restaurants, this is probably the best one to work at that you can find.

    Cons

    Like all other businesses in this field, it is a restaurant and that means working nights, weekends, off times, and late evenings. It means no regular hours and no consistent pay, even though it's better than other places. Also, not the best place to work if you are looking for a short term job (under 6 months) Their menu is very large and the first 2-3 months you will feel new to the job.

    Advice to Management

    I don't really have much advice for them. They do a great job in their training and the problems they have, aren't major and only personal.


  9. Fun while it lasted, not long term

    Former Employee - Front Desk Hostess in Aventura, FL
    Former Employee - Front Desk Hostess in Aventura, FL

    I worked at Cheesecake Factory part-time (Less than a year)

    Pros

    People who work there are the absolute best. They make it fun.

    Cons

    Always super busy, and customers can be so rude when they don't even know you.

    Advice to Management

    Keep smiling


  10. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly nice coworkers good pay

    Cons

    Rude customers and constantly busy

    Advice to Management

    No advice


  11. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Your coworkers are the best part about the job. they make the time go by faster.

    Cons

    working in a fast paced environment where breaks are not encouraged. dealing with grouchy people

    Advice to Management

    promote people faster if they show that they have the skills to advance. and to hire people with the right skills for the job in the first place



Showing 654 of 655 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.