Cheesecake Factory Reviews

Updated July 1, 2015
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3.8
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Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
344 Ratings

Pros
  • Extremely flexible schedule (Valuable for a college student like myself) (in 42 reviews)

  • Servers make good money because people usually buy dessert (in 34 reviews)

Cons
  • Long hours, management could be difficult (in 34 reviews)

  • There is also little to NO employee appreciation with the exception of a holiday cheesecake (in 5 reviews)

More Pros and Cons

651 Employee Reviews

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  1. great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    great place to work fun

    Cons

    work is difficult and can be rough


  2. Happily worked there for years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for with consistent money year round

    Cons

    Work weekends and holidays with lots of pace paced working


  3. Pretty great place with good management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Arlington, TX
    Current Employee - Food Server in Arlington, TX

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Well, the management is trained very well to take care of their staff. I've never had a big problem with management or even co-workers for that matter. As far as restaurants, this is probably the best one to work at that you can find.

    Cons

    Like all other businesses in this field, it is a restaurant and that means working nights, weekends, off times, and late evenings. It means no regular hours and no consistent pay, even though it's better than other places. Also, not the best place to work if you are looking for a short term job (under 6 months) Their menu is very large and the first 2-3 months you will feel new to the job.

    Advice to Management

    I don't really have much advice for them. They do a great job in their training and the problems they have, aren't major and only personal.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Best restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Cheesecake Factory part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible schedule, family environment, everyone is treated fairly, amazing management, good money, angelic uniform, disounts are 50 off or 25 off and no discounts on fridays or saturdays, get free food sometimes, great teamwork

    Cons

    Gets too busy, guests can be crazy,

    Advice to Management

    Keep doing what you do :)


  6. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly nice coworkers good pay

    Cons

    Rude customers and constantly busy

    Advice to Management

    No advice


  7. New Hire

    Current Employee - Server in Los Angeles, CA
    Current Employee - Server in Los Angeles, CA

    I have been working at Cheesecake Factory (Less than a year)

    Pros

    like the managers and the discount!

    Cons

    being called to work then sent home right away.. after an hour...

    Advice to Management

    -----


  8. Cheesecake Factory Perks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best in industry growth opportunity, even during bad economic times we are opening new restaurants all around the world. As long as you are willing and able to move, there are growth opportunities abound in Cheesecake Factory

    Cons

    Just like in an Food and Beverage Industry leading company, there are repetitive tasks, long working hours, and you are basically on call for the business. Having complete ownership has its' perks but can also take its toll if you have other commitments.

    Advice to Management

    Everyone is trained and hired from within, but as Cheesecake Factory continues to grow and possibly expand into new brands and new concepts, outside hiring is a good idea to get outside perspective.


  9. Helpful (1)

    Senior Manager, Corporate Support Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager - Corporate HQ in Calabasas, CA
    Current Employee - Senior Manager - Corporate HQ in Calabasas, CA

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, everyone is passionate about what they do. Great benefits, lots of food, fun atmosphere. Lots of laterite to do your job and easy access to senior executives. Leaders who care about the direction of the company, our staff and guests.

    Cons

    Staffed very lean... Each role at corporate does the job of 3-4 people from another company. My role was done by a team of 6 at my previous employer. Modest pay, no pension plan and moderate 401k.

    Advice to Management

    Sometimes when you scale the work and add projects you need to add resources or deprioritize other work.


  10. Great Place to Work, Learn, Improve & Have Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Such a happy, friendly, supportive, professional community
    - So many opportunities to improve oneself both professionally and as an individually, i.e. Toastmasters, Free Learning Seminars
    - Fast-paced environment to keep you challenged, motivated, and makes the days fly by!
    - People love working here, many people I've enjoyed working with have been here over 15 years which you rarely see nowadays
    - Management and colleagues are respectful, friendly, and notice when you work hard and go out of your way to do things. You are recognized and rewarded for hard work, dedication, and being a team player.
    - Participate in Corporate Games where you can have fun with sports and team building with people you do and do not directly work with - you get to meet people from different departments allowing you to represent the company and further build a happy, friendly community
    - People don't just work at The Cheesecake Factory, they ARE The Cheesecake Factory and are truly proud of the company.
    - I love coming here every day to work, be among friends, and making our company, our team better and stronger.
    GO CHEESECAKE! <3

    Cons

    - I haven't really found any cons... And that's the honest truth.


  11. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good money, fast pace, awesome people

    Cons

    Guests can be rude sometimes



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