Cheesecake Factory Reviews

Updated July 27, 2015
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685 Employee Reviews

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  1. The industry I work in is only a third rewarding as the people I work alongside.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Hostess in Frisco, TX
    Current Employee - Front Desk Hostess in Frisco, TX

    I have been working at Cheesecake Factory part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The best part of my job by far, are the people I work with. The restaurant business is a fast paced environment, which means I always have something to do and I'm rarely ever bored. Sometimes I get great guests(customers) and it makes me feel happy I could help them in some small way. The team effort atmosphere is something new to me and I enjoy how organically cohesive it feels to work together with one common goal. I've learned the art of multitasking, and have improved my ability to improvise, both are a must in this kind of work. Overall, my job is an excellent part time job.

    Cons

    My primary stressor involving my job is the unpredictable scheduling. The second con, would be the pay. The only other problem I've encountered would be that it offers a limited career path.

    Advice to Management

    Motivation could be improved by increasing pay or by adopting a percentage of tips. This would encourage commitment and result in more consistent scheduling.


  2. Happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Cheesecake Factory was flexible with your work schedule with advance notice. They have good discount cheesecake and meals. They usually have friendly guests and a busy restaurant.

    Cons

    schedule sometimes was released last minute, managers played favorites to staff


  3. Horrible managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Mission Viejo, CA
    Former Employee - Server in Mission Viejo, CA

    I worked at Cheesecake Factory (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good food, discounted meals and discount when dining with friends

    Cons

    Horrible management. Rude clientele


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  5. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Stock options Company leased BMW Great healthcare Executive Savings Plan Paid Vacations Company sponsored trips and conferences

    Cons

    Hours are long Achieving a work life Balance is a struggle because of amount of hours scheduled per day


  6. Ost

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and environment with flexibility to move around locations

    Cons

    No enough upward mobility for Ost


  7. cook

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Good company good food. The company Is ok to learn alot of the food industry. Half price on food.

    Cons

    hard work and bad pay

    Advice to Management

    help others and do something


  8. Busser DT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wixom, MI
    Current Employee - Anonymous Employee in Wixom, MI

    I have been working at Cheesecake Factory (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent money at times at nights

    Cons

    No lunch breaks after working all day

    Advice to Management

    Get on the same page


  9. okay job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Managers work with your schedule, and take into account your personal life

    Cons

    The gm was really rude and stuck up


  10. Server/Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Trumbull, CT
    Current Employee - Server/Bartender in Trumbull, CT

    I have been working at Cheesecake Factory full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company to work for that definitely teaches and pushes you to give excellent customer service. Very flexible hours as long as you are non waiver about your availability up front.

    Cons

    Extremely high standards which should but does not equate to auto gratuity. Maybe some states but not CT. Must be able to memorize and speak intelligibly about 28 page menu.

    Advice to Management

    Get on the same page and value your workers. No one wants 5 different managers who are never on the same page.


  11. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Wayne, NJ
    Former Employee - Server/Waiter in Wayne, NJ

    I worked at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    the schedule flexibility and be able to request days off if you like to go on a trip at any time, if you do your job right you might no even need to talk to a manager at all during your shift, always busy therefore overall good tips.

    Cons

    sundays you have to be at least available to work on holidays and late nights need to keep a minimum of hours to get health benefits

    Advice to Management

    they need to find ways to keep employees focus and motivated and be objective to all servers and not to befriend with some and give them the best hours and sections



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