Cheesecake Factory

www.thecheesecakefactory.com
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Employee Reviews

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  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time (more than 10 years)

    Pros

    Great flexability and upward movement! Love the people and the food. Leader in the industry and always looking to improve on its self.

    Cons

    Long hours but expected, more SK options, and its still customer service! Sometimes difficult to balance work and home life. Sick days are non exsistant... whos going to cover the shift?

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Baker, Customer service

    • Culture & Values
    Former Employee - Baker in Sioux Falls, SD
    Former Employee - Baker in Sioux Falls, SD

    I worked at Cheesecake Factory full-time (more than a year)

    Pros

    Baking and making people happy

    Cons

    having to close then open

    Advice to ManagementAdvice

    More benefits and career opportunities

    Recommends
    Neutral Outlook
  3.  

    great place for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Short Hills, NJ
    Former Employee - Server in Short Hills, NJ

    I worked at Cheesecake Factory full-time (more than 3 years)

    Pros

    relatively good money
    great opportunities if you are willing to work
    scheduling request off can be mainly full filled with reasonable time
    given the location, can still meet good people

    Cons

    some really snobby guests being that short hills mall is upper end
    some managers have favoritism
    employees can be very "urban", being that the closes bus routes are close to urban areas.
    can find very lazy employees

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Huntington, NY
    Current Employee - Server in Huntington, NY

    I have been working at Cheesecake Factory full-time (more than 3 years)

    Pros

    Staff feels like family
    Great Food

    Cons

    few and far in between

    Advice to ManagementAdvice

    continue to maintain the quality of service that we employ

    Recommends
    Positive Outlook
  6.  

    Great company with many opportunities to succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Great co-workers, very friendly and supportive.
    Managers are added to the store as sales rise, so more success means more managers who are less stressed
    Customers are very diverse and tips are reflective of service for the most part.

    Cons

    Favoritism with some of the managers can be unfair during shift assignments throughout the week.

    Recommends
    Positive Outlook
  7.  

    Great salary, excellent job growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Juan, PR
    Current Employee - Server in San Juan, PR

    I have been working at Cheesecake Factory full-time (more than a year)

    Pros

    CCF has a great work ethic and values, they pay a great salary, and are very flexible with schedules

    Cons

    The guests that come in sometimes overspend and end up leaving a lot less tip than suggested. You end up working a lot for nothing.

    Recommends
    Positive Outlook
  8.  

    I miss working for this company! The team was welcoming and felt like a community.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory

    Pros

    Wonderful company to work for! Co-workers felt like family.

    Cons

    It can be stressful working for such a big, well-known company. People have high expectations.

    Recommends
  9.  

    Food Runner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Runner in Sacramento, CA
    Current Employee - Food Runner in Sacramento, CA

    I have been working at Cheesecake Factory part-time (more than 3 years)

    Pros

    Many opportunities to move up, great environment, good money and hours

    Cons

    Late hours, difficult guests, dependence on tips

    Advice to ManagementAdvice

    Need to be more in sync with each other and also listen to employee opinions.

    Recommends
    Positive Outlook
  10.  

    Amazing, demanding, and political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Sacramento, CA
    Current Employee - Senior Manager in Sacramento, CA

    I have been working at Cheesecake Factory full-time (more than 5 years)

    Pros

    Benefits, challenging, people, atmosphere, brand, and food

    Cons

    Hours, politics, investment required, compensation vs responsibilities.

    Advice to ManagementAdvice

    Don't always look at numbers with restaurants farther away from corporate. Rather then listen to the staff and what they go through with corrupted managers that hide behind numbers.

    Recommends
    Neutral Outlook
  11.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Great place to work, great food.

    Cons

    Only complaint is long hours

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