Cheesecake Factory Reviews

Updated October 27, 2014
7 reviews filtered by
  • San Diego, CA Area
  • Any Job Title
4.2
7 Reviews
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Cheesecake Factory Chairman and CEO David Overton
David Overton
303 Ratings

7 Employee Reviews

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  1. A great company to work for, The Cheesecake Factory sets you up for success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Trainer in San Diego, CA
    Current Employee - Lead Trainer in San Diego, CA

    I have been working at Cheesecake Factory full-time (more than 3 years)

    Pros

    The food is delicious, so the name and product sell themselves. Management on every level treat you with respect. Great health insurance benefits. Hot Schedules make it easy to request time off, swap shifts, communicate with team. Very fast paced, there is always something to do.

    Cons

    The expectations are very high, so if your standards as an employee are low, don't bother applying.

    Advice to ManagementAdvice

    Keep up the good work! Keep opening restaurants! Keep taking care of us. Keep your expectations high your employees want to deliver good results.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great people, solid work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in San Diego, CA
    Former Employee - Food Server in San Diego, CA

    I worked at Cheesecake Factory part-time (more than 5 years)

    Pros

    Consistent, great tips, easy to trade shifts

    Cons

    No real cons, parking was bad

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3. awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery/Food Runner in San Diego, CA
    Current Employee - Bakery/Food Runner in San Diego, CA

    I have been working at Cheesecake Factory part-time (less than a year)

    Pros

    great friends, free food, good money

    Cons

    short hours, too fast pace , demanding

    Neutral Outlook
    Approves of CEO
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  5. It was busy, but unfulfilling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in San Diego, CA
    Former Employee - Senior Manager in San Diego, CA

    I worked at Cheesecake Factory full-time (more than 5 years)

    Pros

    High quality of work force and attention to detail in most situations. Higher level of restaurant as compared to most family dining restaurants.

    Cons

    Advancement opportunities were not as described, relating to who you knew rather than performance. The high volume led to short cuts in quality at times.

    Advice to ManagementAdvice

    Become more actively involved with the staff rather than looking only at numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. High volume, very systemized. Can be fun, but also demanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess/Bakery in Chula Vista, CA
    Former Employee - Hostess/Bakery in Chula Vista, CA

    I worked at Cheesecake Factory part-time (less than a year)

    Pros

    Employees received a 20% discount on food and were entitled to free soup and bread always. Co-workers and friendly customers made this job most enjoyable.

    Cons

    I was yelled at and accused by upper management for preparing something improperly, but was only performing in the manner I was trained. The management at some locations is poor/fair.

    Advice to ManagementAdvice

    Not a lot of manager-employee communication. Employees are often poorly trained by fellow employees, but then expected to follow protocol properly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Diego, CA
    Current Employee - Server in San Diego, CA

    I have been working at Cheesecake Factory full-time (more than 3 years)

    Pros

    Consistant money, great training,and fun work environment.

    Cons

    Little advancement opportunity, management can be difficult.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Absolute Hell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server in San Diego, CA
    Former Employee - Server in San Diego, CA

    I worked at Cheesecake Factory

    Pros

    The only good thing about this place is the fact that there are so many servers so your schedule is incredibly flexible. Through an online system, you can release or pick up shifts last minute, and you could always take time off, no questions asked.

    Cons

    HATED working here. Absolute hell. I would go home every day sore and worn out. I felt completely beaten down after every shift. the place is so busy so you're constantly running around frantically to wait on demanding, ungrateful dirtbags. This place ruined my life for the years that I was there. Also.. for all the work that you do, tips are horrible.

    Advice to ManagementAdvice

    smile.. and stop being such money grubbing jerks.

    Doesn't Recommend
    Disapproves of CEO

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