Chef Works
2.3 of 5 7 reviews
www.chefwork.com San Diego, CA

Chef Works Reviews

Updated May 14, 2014
All Employees Current Employees Only

2.3 7 reviews

                             

40% Approve of the CEO

(no image)

Dale Gross

(5 ratings)

29% of employees recommend this company to a friend
7 Employee Reviews
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    3 people found this helpful  

    A company the glorifies stress and condemns initiative.

    Customer Service (Former Employee)
    Sydney (Australia)

    ProsGood for someone right out of university with little to no work experience. The management will hold your hand and will control every project you work on.

    ConsThis is not a good company for someone who can self manage and is forward thinking.
    The job is sold as customer service, but it is primarily data processing and answering phone calls.
    The management speaks inappropriately about employees to other staff members when that employee is not present.
    There is little to no communication from management to staff members through anything but email unless the employee initiates it.
    Disapproval is handled by ignoring the employee rather than addressing the problem to resolve any issues.
    A very unpleasant working environment.

    Advice to Senior ManagementCreate a management plan that encourages creativity and taking initiative rather than condemning employees who implement organization and new revenue streams.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    They do the opposite of what you'd think in most situations

    Anonymous Employee (Former Employee)
    Poway, CA

    ProsFlexible schedule and decent benefits

    ConsThey don't treat people equally. If you are on the 'friends & family plan', you'll be fine. They don't enforce policies. They grow 20-30% most years, but don't hire staff to accomodate the growth, so it's a big disorganized, insanely busy place to work.

    Advice to Senior ManagementStart enforcing policies on the people who don't follow them. Be honest and do what's RIGHT, not what will make you look good to other people.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Choose a Different Company

    Customer Service Representative (Current Employee)
    Poway, CA

    ProsClock in and Clock out (8 hour days)
    10 days vacation
    1 day Birthday Vacation
    Quarterly Lunch
    Air Conditioned Offices
    Good Product
    Healthcare
    No accountability for screwing up

    ConsNo direction from management
    Systems are very complex, and mistakes are easily hidden
    Horrible Culture, look busy and you'll be left alone
    Sales reps aren't held accountable
    Issues are ignored
    No communication
    Order entry is tedious and speed is the only metric

    Advice to Senior ManagementInvolve your employees in getting feedback
    Upgrade systems
    Pay your employees competitive salaries
    Too much busy work
    We are left to pick up all the pieces and system errors in order to get orders processed. "Fake it till you make it"

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    It's a family business, folks.

    Anonymous Employee (Current Employee)
    Poway, CA

    ProsIt's a family business, and nepotism rules the day. If you're good at ingratiating yourself to family owners, you might do well here. Better yet, be part of the family, or their religion, or share their country of origin and you could do even better.

    ConsDon't expect it to run like a normal company. It doesn't. It runs on the whims of the 4 brothers who own it. Forget what you've learned at any of your other jobs, because they don't want to hear it - in fact, they'll be offended if you bring it up. You've been hired to do what they say and that's it - no matter how ass backwards it seems. Shut up and do it, as the saying goes.

    Advice to Senior ManagementTry not to be offended when experienced employees you've hired give you advice. It might feel like a criticism to you, but really, they're just sharing good knowledge.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    Trying to survive in a midst of chaos

    Account Executive (Former Employee)
    San Diego, CA

    ProsThere are a few hard working caring employees that really want to help the company grow and do well.

    ConsSenior managment brothers are a nightmare.....

    Advice to Senior ManagementYour employees know more than you think about the chaos that goes on in the company and your personal lives.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    client service II

    Anonymous Employee (Current Employee)

    Prosgood hours not to bad of benifits

    Consbad pay, to much drama

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    The wonderful world of Chef Works

    Anonymous Employee (Current Employee)
    San Diego, CA

    ProsIt is an amazing, dynamic, fast growing company. A real success story and most employees feel very proud to play a part in such success. Lots of great colleagues with an admirable corporate culture.

    ConsWorking hours are long and there is no room to hide – mediocrity isn't accepted and everybody is expected to play a significant role and make a real contribution. For some, such an environment wouldn't be an ideal choice.

    Advice to Senior ManagementContinue to improve processes and communication across all departments. Best practice benefits all.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Chef Works reviews and ratings — including employee satisfaction and approval rating for Chef Works CEO Dale Gross. All 7 reviews posted anonymously by Chef Works employees.