Chegg
3.6 of 5 69 reviews
www.chegg.com Santa Clara, CA 500 to 999 Employees

Chegg Reviews in San Jose, CA

Updated Jul 8, 2014
All Employees Current Employees Only

3.5 33 reviews

                             

92% Approve of the CEO

Chegg President and CEO Dan Rosensweig

Dan Rosensweig

(24 ratings)

61% of employees recommend this company to a friend
33 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Decent Business Outlook - Engineering Nightmare

    Senior Software Engineer (Current Employee)
    Sunnyvale, CA

    ProsYou get a somewhat decent free lunch
    Office is nice and clean with good amenities
    Human resources does a good job of on-boarding
    If you are burnt out as an Engineer it's an easy place to cruise (see cons below)

    ConsIf you are a highly driven, capable and self-motivated engineer you will not find yourself working in teams with like-minded individuals
    You will not build world-class software
    Most of existing software / infrastructure was very poorly designed and implemented. There is a ton of legacy already. Company is working towards improving this but...
    Little to no interaction with product management. You will not learn about the domain at all beyond a 1 hour meet and greet bone thrown your way every once in awhile
    No incentives in place to maintain motivation

    Advice to Senior Management1. To build a world-class engineering organization you need to put incentives in place to attract and keep world-class talent. A near-market salary is not incentive enough and the options being offered are not enough
    2. Ensure that people have titles that are reflective of their actual capabilities. There is nothing worse then working w/ people that are less capable then yourself in positions much higher within the organization
    3. Promote engineers that get work done no matter what the cost. There is a tendency to hire/promote people that talk the talk but never or can't walk the walk. World class organizations are built by people that roll up their sleeves and get the work done.
    4. Ensure that only high-quality candidates get through the door for on-site interviews especially if they are interviewing for Senior positions
    5. Ensure that the people that do the work and generate the ideas are the same people who present those ideas and get recognition for their hard work. There is nothing more demoralizing then pouring blood, sweat and tears into something and having someone else be recognized for it
    6. Improve the software development process. There is a significant lack of true software product management (not visionaries) and QA standards
    7. Ensure that managers hold all team members to equal standards and those in senior positions to higher standards still
    8. Consider promoting the hard workers to leadership/management roles within the organization. This will set an example for hard work
    9. Provide a clear path to promotion within the company. Not once was it ever made clear to me what opportunities existed within the organization
    10. Consider managed solutions instead of building everything from scratch
    11. Don't try and use every technology under the sun. In the business you are in you should be innovating within the domain not the technology. It's perfectly reasonable to be several versions behind the latest & greatest. It's also perfectly reasonable not to be using that latest technology that you don't really understand yet. Wait until you build expertise around those technologies before jumping the gun

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great workplace with some hiccups

    Senior Software Engineer (Former Employee)
    Santa Clara, CA

    ProsDaily Food Good Environment Great experience

    ConsNo Vision
    Copy of book renter
    Nothing new

    Advice to Senior Managementnone

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    6 people found this helpful  

    unprofessional and incompetent management, no knowledge sharing between colleagues, very unhealthy company

    Anonymous Employee (Former Employee)
    Santa Clara, CA

    Prosjust for an IPO. But people already started leaving without any options vested. So it's that bad; don't even think about working here.

    and a small group of good people.

    Consif you take the IPO out, 1/3 of employees leave. Why 2/3 are staying? it's because 1/3 are does not know any better; 1/3 is very incompetent.
    why people leave?
    1. company this size (>100) but very detached between employees and managers. Managers do not know what you are working on. There is no appreciation. Managers and you probably talk once a month
    2. incompetent people do finger-pointing to cover their azzes so often that nobody trust anybody.
    3. IT manager is so incompetent and a good azz-kisser
    4. Management accused employees for what they never did wrong. Then fire them quietly. Nobody knows why people are missing. Nobody knows except management.
    5. Management speak evil of employees too
    6. Management curse employees; everyday there must be a few speaking profanity. HR watches and keeps their mouth shut. What a typical HR.

    After a re-org recently, all veterans starting leaving. A start-up and veterans are leaving. You know that you don't want to get in. It smells that bad. Stay away. You have been warned.

    Advice to Senior Management- please resign and learn not to speak profanity. If you care about employees, don't say that you don't care. It's better to shut your mouth in that case.
    - take responsibility
    - hire better directors/VP. They are so incompetent that every meeting they have to finger-pointing someone else and act like they know better by criticizing other people work. In fact, they don't know anything
    - Platform, technology and data are messed up. Where is the leadership to take it to the right place? All you do is delaying and months went by and not a single thing completed.

    No, I would not recommend this company to a friend

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    temporary help and made to feel like it

    Customer Support (Former Employee)
    Santa Clara, CA

    Prosthey brought food for the temporary help

    Conspretty much everything. there were some HR violations that were rather concerning, but they may have also been temp workers.

    Advice to Senior Managementhire some of the people who you have as temps as full time. it will give incentive to temps to work to get hired full time.

    No, I would not recommend this company to a friend

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    Needs real leadership

    Not Engineering (Current Employee)
    Santa Clara, CA

    ProsGreat benefits:
    - full medical coverage
    - on-site gym
    - free lunches/breakfast
    - great parties
    - unlimited vacation
    - wildly connected employees (leaders of all the major companies in Silicon Valley)

    ConsWhere to begin...
    - lack of managerial ownership, a team of A-types, & interdepartmental conflicting priorities = a lot of wasted time, pointless meetings, and incomplete projects.
    - 0 career growth unless you're tight with the right director/exec
    - run around on promotions (they are not merit based)
    - amnesia about company history: new leaders fail to look at how we got where we are
    - questionable business ethics (driven by $$$$)
    - becoming 'good ole boys club' culture
    - slowest product development I've seen compared to other tech companies I've worked at for years in the valley
    - have to threaten to quit or present manager with a new offer for salary increases

    Advice to Senior ManagementReward your good employees, actually 'put students first', invest in new product leadership

    No, I would not recommend this company to a friend

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    Awesome in Theory, Not So Much in Practice

    Marketing (Former Employee)
    Santa Clara, CA

    Pros-Amazing office space
    -Pretty much everything you'd expect from a startup in Silicon Valley: parties, snacks, amazing catered lunches, a gym, full benefits, etc.
    -If you get on the right team and play the politics, you can move up quickly
    -For all the flack D.R. gets for being kind of a tool, he really is an inspirational leader and CEO. If anyone is going to lead a company in Santa Clara to success, it is him. I always left inspired while in his presence and I carry a lot of the lessons he shared with me.

    Cons-Different departments do not communicate well
    -Off-boarding process was terrible and showed a lack of respect for employees
    -Location is terrible.
    -Transportation: No commuter checks or reimbursement.
    -Politics: if you're friends with the right people, you move up quickly and can get paid a lot. If you don't like office politics, don't work here.
    -Salary was good, not great.

    Advice to Senior ManagementTake a genuine emotional interest in your employees. Take a general emotional interest in students and teachers (saying this to upper upper-management: I know they say they care about students, but if that's the case, they need to rethink the entire way their digital products are laid out-- they're designed for cheating. It's hard to believe that you're helping students when you're actually enabling them.)

    No, I would not recommend this company to a friend

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    dissatisfied

    Software Engineer (Former Employee)
    Santa Clara, CA

    Prosgood employee perks - free food, gym, speaker series, cultural events, fitness classes, unlimited time off
    work environment is fairly flexible - flexible hours, wfh
    follow standard engineering practices: continuous integration/code reviews/integration tests
    great CEO

    ConsEmployees are mostly a treated as a head count. Does not matter what are views/opinions/goals are. Not a lot feedback from the bottom up.

    Managerial level is a big big big letdown. Very common to see friends of senior leaders or people with some influence get promoted. Does not matter if the person has necessary skills or background to get the job done. This leads to a lot of frustration.

    Forget about pay raises or bonuses.

    Education is a tough industry to be in. Tanking stock price says it all

    Advice to Senior Managementget more bottom up feedback; occasionally show monetary appreciation

    No, I would not recommend this company to a friend

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    Monetizing students is not the best way to building a lasting relationship

    Anonymous Employee (Former Employee)
    Santa Clara, CA

    ProsIt's a fun culture. The target audience (college students) is great. The team is strong.

    ConsChegg is solely focused on monetizing its customers and forgot about creating a relationship with them that's mutually beneficial. Everything they do is about making an extra buck from a college kid. Students are smart and they see through this.

    Advice to Senior ManagementBuild a relationship with your customers and it will earn you far more in revenue that selling ads on your website or in the Chegg boxes.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great idea, poor execution, direction of product never fully implemented.

    Senior Software Engineer (Former Employee)
    Santa Clara, CA

    ProsGood pay, benefits, stock options.

    Get to work with new technologies. Friendly, knowledgable co-workers. It really depends on your manager and your team. Some are good. Supposed IPO.

    "No Vacation policy" means you can take whatever time you want as long as your manager approves (mostly managers take advantage, Engineers rarely).

    ConsA sweatshop for Engineers. No free time. "Free lunch" is a perk to keep you in the office and work more.

    Always under the gun. Too many managers-to-engineer ratio. Agile, but never "punting" in 2 years.

    Legacy code is absolutely atrocious to work with.

    Expect to build 3-4 versions of a feature for out of control "A-B" testing of product features. Product managers have no idea what works, so you build several versions of a feature just to test what "works" in the same amount of time it would take to build one. But since its "agile" you end up changing direction a few weeks later and re-designing/building something else in its place.

    Majority of code is discarded after "A-B" test concluded.

    The "rush" period is insane, mismanaged, and never prepared for ahead of time. Expect to work long hours, late nights, and weekends for about 4 months out of the year.

    Mostly lip service from upper management about "the student graph" and "LinkedIn for students". Product does not reflect this direction.

    I only saw one Engineer get promoted in 2 years.'

    "High priority" projects don't get the attention or resources they deserve. Everything is "high priority".

    Advice to Senior ManagementSlow down. Too much vaporware and A-B testing is out of control...hire product managers who know what they are doing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Delegation at it's finest hour

    Anonymous Employee (Former Employee)
    Santa Clara, CA

    ProsGreat benefits - health vision dental life
    Free lunch everyday
    There's room to grow and move up as long as you have the right manager

    ConsEveryone tends to play "CYOA" at this company. Work from management is delegated so that managements gets to take all the credit in the end. If you're not at the management level consider yourself disregarded for any sort of promotion. The company also seems to hire more and more management despite the need for more engineers to actually get the jobs/programing/development done.

    Advice to Senior ManagementStart paying more attention to your employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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