Chem-Dry Reviews

Updated October 2, 2014
Updated October 2, 2014
12 Reviews
2.6
12 Reviews
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Dan Tarantin
3 Ratings

Employee Reviews

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  1.  

    Technician

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chem-Dry

    Pros

    Good Hours and Good enviroment

    Cons

    Hard Work and cut throat business

  2.  

    Very profitable

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chem-Dry full-time (more than 10 years)

    Pros

    Owner of franchise with great benefits in luxembourg

    Cons

    Very hard work with long hours

    Advice to ManagementAdvice

    I was the management

  3.  

    Good Family Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Office Manager in Jacksonville, NC
    Current Employee - Office Manager in Jacksonville, NC

    I have been working at Chem-Dry

    Pros

    Family Owned, Flexible, Caring, Loyal

    Cons

    No Benefits, Limited Growth Potential

    Advice to ManagementAdvice

    None

    Recommends
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  5.  

    A view from a Technician eyes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Carpet Technician
    Current Employee - Carpet Technician

    I have been working at Chem-Dry full-time

    Pros

    - Gain a lot experience in carpet cleaning and process, also with sales and customer relations.
    - Potential to make average amount of $$ (25K - 30K)
    - Get to meet a variety of people from all different walks of life
    - Mainly independent (as an employee) once out of the shop
    - No gas or vehicle maintenance costs (covered by company)

    Cons

    - High expectations for one individual (Sales Pro, Carpet Knowledge Pro, Carpet Care Pro, Customer Service Pro)
    - Work solo (at least at the franchise I work for) having to repeatedly lift heavy equipment in and out of home as well as move furniture and belongings solo
    - Commission based, with much unpaid work such as Estimates, All Driving time, Re-services (not always your mistakes), loading and unloading
    - Unpaid driving can be anywhere from 1.5 - 5.5 hours a day
    - Very long days 10+ hours per day on average
    - Employer expects employee to pay out of pocket for all damages that may occur (accident or not)
    - No room for advancement, once on commission that is "as good as it gets"
    - No benefits or incentive to make a career

    Advice to ManagementAdvice

    Quality attracts quality. To have long lasting employees that will want to stick around, you need to create a position that is worth staying around for.

    Doesn't Recommend
  6.  

    Carpet Cleaner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chem-Dry

    Pros

    Can make comission, So potential to make good money. Some days you can make alot of money with in a matter of a few hours. For the most part easy work.

    Cons

    Long hours. If given a route that is less profitable, wont make a ton of money. Deals with costumers in their home. Most costumers are great, but there are always those few that drive you crazy.

  7.  

    Learned a lot of customer service skills and how to communicate effectively over the phone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chem-Dry full-time (more than 3 years)

    Pros

    Worked with a lot of great people. Had perks such as renting a whole theater to see a movie, take company to Lagoon, and had bought food for employees. Learned customer service skills and how to communicate effectively over the phone.

    Cons

    As with some companies there were some cliches and gossip that went around. When some employees got promoted it went straight to there heads.

    No opinion of CEO
  8.  

    Good managment should do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech
    Former Employee - Tech

    I worked at Chem-Dry full-time

    Pros

    Salarie is good. Also meet a lot of interesting people. Different people every day. Get to work outside and inside as well as company car

    Cons

    Managment is super mean and never ever nice hopefully they will get better. If they get more awesome maybe I will help them and go back since i am awesome

    Advice to ManagementAdvice

    Go have fun somewhere else

    Doesn't Recommend
    Neutral Outlook
  9.  

    Be very, very careful with Chem-Dry / HRI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Logan, UT
    Former Employee - Anonymous Employee in Logan, UT

    I worked at Chem-Dry full-time (more than an year)

    Pros

    Like many small companies, everyone gets to wear a lot of hats. That can mean a lot of exposure and involvement, as well as a lot of autonomy to set up systems and procedures as you see fit. Close interaction between technical, operational, and sales/marketing leads to a lot of learning opportunities. Many franchisees are absolutely wonderful people, and helping them can be very rewarding. HRI was once a great place to work in Cache Valley, and many of the core elements that once made it a good environment are still there.

    Cons

    Be prepared for some ethical challenges in how the company treats employees, vendors, and customers (franchisees). In nearly every role in the company, you will frequently have to deal with dissatisfied and angry customers and franchisees - and often their complaints are completely legitimate. When I was there, there was a core "in-crowd" that guarded the companies' stories carefully, and if you didn't belong to that crowd, or questioned anyone's approach, good luck. Be prepared to be ostracized to some degree if you are not of the right culture. HRI is currently owned by a venture capital group (Baird Capital), and the typical short ownership cycle makes long-term business development initiatives very challenging. The organization has been suffering a lot of turnover in 2014, both in Logan and at the Nashville location, and there are reasons.

    Advice to ManagementAdvice

    .....for what it's worth: Recent business results speak for themselves. There are tremendous morale issues both within HRI and within your customer network, and many of these issues go hand-in-hand with one another and impact business results. Compensation and benefits are adequate for a company this size, but the company values and culture (not the mission statement) need some serious attention.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tech
    Current Employee - Tech

    I have been working at Chem-Dry

    Pros

    Decent pay, if you can sell around 44k, 32k if you cannot

    Cons

    No ability to grow. Business is way down, in a 100% comm. Job can be brutal

    Advice to ManagementAdvice

    Nada

    Doesn't Recommend
  11.  

    manual labor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chem-Dry

    Pros

    its a good job to work while you are a student and done with class for the semester. Good for overtime.

    Cons

    its a job where lots of heavy lifting is required. this job may be difficult for smaller people or in my case women i worked with.

    Advice to ManagementAdvice

    it would be better to have an apparatus attached to each van which enables you to get equipment in and out of the truck with ease.

    Doesn't Recommend

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