Cherokee Casino & Resort
2.3 of 5 7 reviews
www.cherokeecasino.com Catoosa, OK 1000 to 5000 Employees

Cherokee Casino & Resort Reviews

Updated Mar 11, 2014

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2.3 7 reviews

                             

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Don LaBass


43% of employees recommend this company to a friend
7 Employee Reviews
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    Great Benefits with a lot of potential for growth in the Table Games dept

    Table Games Dealer (Current Employee)
    Cherokee, NC

    ProsThe table games dept has a lot of opportunities for growth especially since it is still fairly new to live gaming. Benefits are excellent also. There are over 150 tables with still more games to come. They offer morning and night time classes to learn additional games. The best shift to work for is swing shift by far!!

    ConsSince it is still fairly new, the dept is still trying to work out the kinks. For PTO, you must submit it at the very least a month before hand but may not know if you will get approved for a while. Some concerts are blacked out for employees. Most supervisors came from other properties and every one likes to do things their own way so egos are a big deal there. One supervisor will tell you one way then their breaker will tell you something different. Although the toke rate is really good for the area, management doesn't discipline the dealers that are riding on others coat tails which could in turn raise the toke rate.

    Advice to Senior ManagementGet more involved with dealer and supervisor relationships.

    Yes, I would recommend this company to a friend

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    Don't waste your time if your not Cherokee

    Anonymous Employee (Current Employee)
    Catoosa, OK

    ProsInsurance benefits and possibly the bonus if they give one due to profit. If you don't have a conscious and like to kiss butt and are buddies with your boss then sky is the limit for you.

    Consnot enough people hired to perform job duties=overworked and under appreciated.
    Hell fire and brimstone wanted it done yesterday.
    Horrible communication which in turns wastes money due to change orders and remodels during construction.
    There really are to many to list..... STAY AWAY

    Advice to Senior ManagementActually hire people that know something about what their job duties are.. STOP the scratch my back and I will scratch yours mentality (Management!!!)..

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Stay away

    IT (Current Employee)
    Catoosa, OK

    ProsKeeps up on technology. Always expanding.

    ConsLong work hours. Treats employees with no respect.

    Advice to Senior ManagementTreat employees better. They are what will make you a great company and not just a job.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Is this a business or a cherokee jobs program?

    Manager (Current Employee)
    Catoosa, OK

    Pros- Great if you are a Cherokee

    Cons- Not clear if CNB is going to focus on casinos (short-term return) or focus on investing in new lines of business (long-term growth)
    - Do not join if you are not Cherokee. Probably not possible anyway.
    - Office space is horrendous. No windows and beige walls with no decorations.
    - Immature business leadership. Screaming = Priority

    Advice to Senior ManagementClarify what business CNB needs to focus on so that all team members may act accordingly.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good Ol Boys Club

    Security (Current Employee)
    Catoosa, OK

    ProsPay and benifits are good as well as bonuses. Fun atmosphere, can get fast paced and exciting on the week ends.

    ConsHorrible Good Ol Boys Club!! Promotions are based on favoritism, established Clicks, You will be expected to work your butt off in all the crappy areas while favorites get lot patrol all day! Or playing on the computer in the key desk all day long! Many of the long term favorites are physically incapable of performing the expected job duties or are in the habbit of being incredibly lazy pushing most of responsibility on new hires. Yet these people are the only ones chosen for promotions and preffered shifts!!! As well as overtime..??

    Advice to Senior ManagementSeriously re-evaluate individule performance and promote accordingly! Get rid of the good ol boys club, with all the favoritism there is no chance for employees who go above and beyond picking up the slack to excell and have a chance to move past the dead weight.. Crack down with reprecushions for the obvious favoritism when assigning daily shift change. Evaluate physical ability to perform expected tasks assigned and get rid of those several who simply can not function as expected for excellent performance.. Cut the lazy employees loose, they are taking up positions that can easily be filled by those working their butts off for nothing..

    Yes, I would recommend this company to a friend

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    The Blind leading the Blind

    Anonymous Employee (Current Employee)
    Catoosa, OK

    ProsBonus's
    paycheck
    free soda in EDR

    ConsPolotics
    due to polotics lack of advancement opportunities
    due to polotics the right decisions arent made.
    no communication (once again due to polotics)
    little to no training. even if offered no time to take it.
    zero support for career path
    WORKLOAD!!!
    retention of inept employees
    tons of finger pointing.

    Advice to Senior Managementtake a management class or something. stop hiring buddies and get someone who knows what there doing.

    No, I would not recommend this company to a friend

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    Great Place To Work

    Cocktail Server (Former Employee)

    ProsAwesome people, health benefits, 401K, GREAT atmosphere.

    ConsYou deal with everyday guest complications.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Cherokee Casino & Resort reviews and ratings — including employee satisfaction and approval rating for Cherokee Casino & Resort CEO Don LaBass. All 7 reviews posted anonymously by Cherokee Casino & Resort employees.