Cheyenne Regional Medical Center

  www.crmcwy.org
  www.crmcwy.org
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Cheyenne Regional Medical Center Reviews

Updated September 14, 2014
Updated September 14, 2014
11 Reviews
2.4
11 Reviews
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Cheyenne Regional Medical Center CEO Dr. John Lucas
Dr. John Lucas
6 Ratings

Employee Reviews

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  1.  

    One of the better hospitals to work for in Wyoming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rpiratory Therapist  in  Cheyenne, WY
    Former Employee - Rpiratory Therapist in Cheyenne, WY

    I worked at Cheyenne Regional Medical Center full-time for more than 5 years

    Pros

    They treat their employees well here and offer fair benefits. They keep their staff so you will be working with the best here. Many employees have been here 20+ years so there is excellent patient care. They are a regional hospital so all types of patients and illnesses come here leading to a fun and challenging environment.

    Cons

    This hospital has been doing through lots of financial change and stress due to the new health care act. The health insurance is not competitive with like facilities in the surrounding area.

    Advice to ManagementAdvice

    Improve your benefits package to retain employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    New CEO, But Nothing has Changed at CRMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheyenne Regional Medical Center full-time

    Pros

    Then opportunity to get education when hired under an EPIC position is outstanding. I believe Margo Karsten wants a positive change.

    Cons

    Bad Atmosphere. The Old Guard is still calling the shots even though Margo Karsten is the new CEO. Good employees are singled out, persecuted, and made an example of of how not to be if they are outstanding employees. The advice from the employees working long term is to keep your head down, do not help out beyond your position and stay invisible. Older employees causing the discontent and blaming the problems on the new employees. Education opportunities dismally inadequate for most of hospital. The hospital wants to be seen as a great place to go for both jobs and healthcare, but lacks the commitment to either quality measure. Engagement of the employees is not the way, but better management is the key here. Have you seen the employees come in for their shifts and only see sad faces? ANY employees filing a legitimate claim are always informed as a standard answer 'there was no evidence' for your claims allowing for more harm than good and decreasing the morale. No career avenues for anyone, which makes honest claims. Firing is always on the horizon. Benefits are not competitive. 6 holidays a year and not great health insurance.

    Advice to ManagementAdvice

    The claims the employees are making are legitimate. Instead of persecuting these personnel, embrace them. This hospital has to realize we are in small community. In order to get patients to want to come here and employees to stay is to treat both better. Acknowledge your shortcomings and say 'how you are improving' the culture and treatments. Just flashing we have some award of great healthcare does not impress anyone. Actions do! Not necessarily the upper management, but the management underneath looked upon as dishonest and is NOT trusted. Too much gossip and backstabbing going on underneath the Upper Management. This is a problem, since this is a SAFETY issue.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Fantastic potential, poor utilization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cheyenne, WY
    Former Employee - Anonymous Employee in Cheyenne, WY

    I worked at Cheyenne Regional Medical Center full-time for more than 3 years

    Pros

    (That I've worked with) Some very good people dedicated to patient care. Some very good unsung heroes that provide other patient services and/or organizational services. (Telecom, Charity Care PFS, Security, EVS just to name a few)

    Cons

    Constant change without apparent direction. Ever new and revolving duties. Lack of support. Mis utilization of staff and waisting human talent. Department Management qualified "on paper" lacking skills, communication ,foresight and insight.

    Advice to ManagementAdvice

    Your front line staff (clinical AND non clinical) are your best source for identifying day to day operations problems and solutions. But do not make the mistake of expecting them to come to you. They are too busy, too stressed, and too fearful.

    No opinion of CEO
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  5. 1 person found this helpful  

    Good way to get feet wet in the Hospital environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cheyenne, WY
    Current Employee - Anonymous Employee in Cheyenne, WY

    I have been working at Cheyenne Regional Medical Center part-time for more than a year

    Pros

    Department management, helpful co-workers, flexible scheduling

    Cons

    Unstable upper management, small pay raises, grumpy nurses

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Disappointing Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheyenne Regional Medical Center full-time for more than 3 years

    Pros

    Good pay, benefits and opportunity. Many smart, hard-working, and dedicated employees who do the right thing.

    Cons

    Negativity, gossip and discontent among long-term employees. Loss of good talent and high turnover steming from poor acceptance of WY natives to those from outside the state.

    Advice to ManagementAdvice

    Consistent and positive culture starts at the top. Lead by example. Walk the talk. Don't just create an inviting, growing, and positive culture, but encourage it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Many patients "would rather die than go to CRMC again".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cheyenne, WY
    Former Employee - Anonymous Employee in Cheyenne, WY

    I worked at Cheyenne Regional Medical Center full-time for more than a year

    Pros

    Getting to work with the patients.

    Cons

    Very poor management. I worked there for a couple of years and management fires good employees because they don't like them rather than basing decisions on actual work related reasons. I have seen good employees "black-balled" from other positions in the hospital because their boss want to keep them where they are. Bad management keeps bad employees and encourages mistreatment of the good employees - until they fire them for speaking up.

    The title of my review was a direct quote made to me by several patients and family members of same.

    Advice to ManagementAdvice

    Gain some maturity, professionalism, respect and ethics. You are there to help the patients, not use employees as puppets.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Was great at one time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cheyenne, WY
    Former Employee - Anonymous Employee in Cheyenne, WY

    I worked at Cheyenne Regional Medical Center full-time for more than 10 years

    Pros

    They pay well to get people to stay.

    Cons

    Poor benefits
    Poor senior management
    Firings and layoff common
    Senior leaders don't care about line employees

    Advice to ManagementAdvice

    All of senior management needs to be replaced

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good mid-management/ Bizarre Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Cheyenne Regional Medical Center full-time

    Pros

    Nice people on the floors, decent facility

    Cons

    Senior management lives out of state (CEO lives in New Mexico/ other VPs live in Colorado) and has a poor opinion of Wyoming and her residents. Very unstable environment with HR demoting/firing people seemingly at random. Many people have either left or been let go over the last year, and these were often the managers who expressed concerns about how things were going in the organization.

    Advice to ManagementAdvice

    Leave. Let people who care about the community actually take over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    CRMC has opened many doors for me and is a wonderful place to grow a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheyenne Regional Medical Center

    Pros

    Partnership with Studer Group reinforces the value of accountability and behavior standards. This organization is growing to meet the needs of the community and region. It is investing in staff and future. New construction and EHR (Epic), the organization is in the midst of transformational change for the good of all stakeholders. It supports continual learning with an excellent tuition reimbursement plan.

    Cons

    There are some lingering perceptions within the community that the care is somehow substandard. Infact, this organization has excellent nurses and physicians.

    Advice to ManagementAdvice

    Continue to invest in TrueCare. Continue to hardwire best practices and stand stedfast behind the strategic decisions you've made to move the organization forward.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Turnover at CRMC is off the chart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cheyenne, WY
    Current Employee - Anonymous Employee in Cheyenne, WY

    I have been working at Cheyenne Regional Medical Center full-time for more than 8 years

    Pros

    There really isn't any "Pros". Only public hospital in Cheyenne. The other one is a VA hospital. It was very good at one time. Going downhill fast.

    Cons

    Very high turnover. Some departments have first year turnover over 75%. Firing at well. Almost the whole nursing leadership staff has been replaced twice in two years.

    Advice to ManagementAdvice

    The CEO is likely a good man, but has let the COO do anything he wants. Management pushes TrueCare but doesn't live.

    Doesn't Recommend
    Negative Outlook

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