Chicago Transit Authority

www.transitchicago.com
Engaged Employer
Add Review

Chicago Transit Authority Reviews

Updated April 3, 2015
58 reviews filtered by
  • Any Location
  • Any Job Title
2.6
58 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Terry Peterson
27 Ratings

Pros
  • Hourly wage, Free public transportation, Plenty of overtime depending on where you're located (in 4 reviews)

  • Free transportation around the city (in 3 reviews)

Cons
  • The company is always under scrutiny because it is the CTA (in 6 reviews)

  • Pension is great, but holds a person in golden handcuffs (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chicago Transit Authority

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    A lot of opportunities of learning.

    Cons

    Higher hierarchy, work efficiency is super low!

  2. Helpful (1)

    Flagman training: Horrible instructors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flagman in Chicago, IL
    Former Employee - Flagman in Chicago, IL

    I worked at Chicago Transit Authority full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Job security. Interesting work environment.

    Cons

    Blatant Sexism. Union swindling. Intimidating work environment. Poor instruction. Bad training. Unsafe practices. Deceitful instructors.

    Advice to Management

    Completely revamp your flagman training program. Reassign rail instructors. Conduct an internal review.

  3. Room for improvement, yet still one of the more functional transit agencies in North America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering
    Former Employee - Engineering

    I worked at Chicago Transit Authority full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's the lifeblood of the city. Majority of the employees are not malicious or politically connected. Many of them are class acts bringing value to the customers and society at large.

    Cons

    Real politics, not just organizational politics. Job safety is a myth even for Union jobs.

    Advice to Management

    There was a time when CTA was a professional organization and the standard with which other transit agencies would compare themselves. It all went downhill, after a certain mayor before Daley injected heavy dosage of city hall in upper level positions. Separate the city hall from CTA and bring in folks with transit experience who care about it.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Bus Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Operator in Chicago, IL
    Former Employee - Bus Operator in Chicago, IL

    I worked at Chicago Transit Authority

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and advancement

    Cons

    Not very good work environment management and higher authority sets to many rules that can fail you.

    Advice to Management

    Stop nick picking with employees over unnecessary childish stuff before they start their day expecting them to go out in public and be happy.

  6. Helpful (3)

    Please don't waste your time applying to this horrible company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Operator in Chicago, IL
    Current Employee - Bus Operator in Chicago, IL

    I have been working at Chicago Transit Authority part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay per hour, free rides, rare occasions when you meet nice people.

    Cons

    Rude and idiotic public, crazy hours, unfair policies, lack of compassion for employees, unsanitary conditions, no washroom at the end of every terminal, filthy washrooms, the list goes on and on.

    Advice to Management

    Before you enforce those ridiculous rules you should walk a mile in our shoes and deal with the rude, unsanitary, violent, arrogant, idiotic public. Your position wouldn't exist if it weren't for the bus and rail operators providing service, be humble.

  7. Potential Chance of Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chicago Transit Authority

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people build a great environment there. There are great opportunities with potential to harness old skills and establish new ones

    Cons

    Personal growth and professional growth can lack at times. There are a lot of political ties that could get you placed on the radar for termination if you do not meet certain individual standards that are outside your control.

  8. Helpful (1)

    Truth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retired Bus Operator in Chicago, IL
    Former Employee - Retired Bus Operator in Chicago, IL

    I worked at Chicago Transit Authority

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Their training is exclusive and better than any bus service on map ,when you finish training you are well prepared for public transportation and communication the pay at the time was better than most companies by a great margin.

    Cons

    NO con they let you know what to expect day one.

    Advice to Management

    If you never drove a bus go operate one for one week after training of course or push to have a training program set up for management so you can see just how it is.I strongly believe no one should be allowed to sit in that position with out such knowledge and for those who have don't stop acknowledging the fact yes rules are rules but you know when they are not fair and where does human decency come in with understanding and your work environment for the company and the public unify when departments are separated theres no unity and two can't walk together except they agree. the public is your first priority drivers should not be stressed out or under such conditions while driving the company has a very large stress level because of work condition do to new rules all the time not to make the drivers work safer or the customers when you are sent traveling at enormous speeds ,short terminal times,swing shifts,certain whether conditions the drivers become a nervous time bomb trying to keep their job and worse accidents are caused and the company loses all the way around because of the way they structure work conditions for the drivers putting the public in harms way 24/7 365 days over loaded buses included, people tripping over each other hurting them selves falling down steps falling into fair boxes getting shut up in doors street surfaces uneven pot holes four clocks to watch for time calling out stops when equipment stops functioning properly buses break down upset passengers all the paper work for all these incidents 12-15 hours of your day used to make sometimes six hours pay doing swing shifts part time cleaning your bus at end terminals people sleep on the bus ,homeless people, all kinds of oders some people don't want to pay.I strongly implement putting the time back in the runs work on building strong repore between management and drivers and a true way to provide safe clean,on-time courteous and efficient service that will deliver quality affordable transit service that link people jobs & communities at this point this is not whats taken place no work force should be divided management against regular or union employees this not good for the public service and safety of the riders and the stress level on the riders is also high because of the companies structure of procedures some one has to come in and restructure the whole format for the benefit of the public and it is public transportation isn't it no one ever stresses the work conditions or even look to see if the public will be took under consideration when they make such changes unless they are trying to destroy the company for other reasons from the inside.

  9. Helpful (1)

    Great workplace a lot to learn and some improvement can help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chicago Transit Authority full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to learn and develop many skills. New president is taking the CTA in a new direction which i really believe will be for the best. Dont believe other people about what they say about the CTA. Make your own opinion. Their is a lot of room to grow here and a lot of money to be made. Work with management and you will enjoy your work.

    Cons

    Some of the union workers take advantage of being in the union so they slack off. Will deal with many rude people who seem to think you are always after their job. Some people cant take criticism .

    Advice to Management

    Keep making improvements to improve relationships between management and labor unions.

  10. Needs improvement fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chicago Transit Authority

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Compensation, free transit pass, some networking opportunities

    Cons

    Growth, politics, work-life balance, management, work hours

  11. Helpful (2)

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Chicago Transit Authority full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are patient and like people this is the job for you.

    Cons

    CTA is a 24 hour operation, and it takes people to keep the system moving. The schedule can be tough. Also, it takes a while to move up the pay scale.

    Advice to Management

    The people in the field are apart of your team. It is the small things that go a long way with your employees in the field.

Work at Chicago Transit Authority? Share Your Experiences

Chicago Transit Authority

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.