Chicago Transit Authority

  www.transitchicago.com
  www.transitchicago.com

Chicago Transit Authority Reviews

Updated November 17, 2014
Updated November 17, 2014
47 Reviews
2.9
47 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Terry Peterson
19 Ratings

Employee Reviews

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  1.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Assistant in Chicago, IL
    Current Employee - Customer Service Assistant in Chicago, IL

    I have been working at Chicago Transit Authority part-time (more than an year)

    Pros

    There is room for growth. You can advance. There is a pension plan once you become Full Time. Your co-workers are pretty cool. Every day is different. There is a uniform allowance after 1 year.

    Cons

    It can take a considerable amount of time to become full time. The company is always under scrutiny because it is the CTA. There is no room for errors due to the sensitive nature of the business.

    Advice to ManagementAdvice

    Try to put yourself in the position of the employees when applying discipline

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Poor Management vision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Chicago, IL
    Current Employee - Anonymous in Chicago, IL

    I have been working at Chicago Transit Authority full-time (more than 10 years)

    Pros

    The pros are very few. Ride the system for free Direct pay 26 times a year.

    Cons

    Job security is a joke. People with more than 20 yearsfof experience are fired. The turn over rate is high. Moral is at a all-time low.

    Advice to ManagementAdvice

    Value your greatest asset, employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chicago Transit Authority

    Pros

    As an intern, I believed I experienced a lot during my time at CTA. I got the opportunity to work with different departments, and while sometimes the work was indeed mundane and I felt that the skills I brought were underutilized, the exposure that I was able to get, and the people that I was able to work with was something that I enjoyed.

    Also, free public transportation!

    Cons

    Work was often mundane, interns weren't handled efficiently (some interns would be swamped with work while others had nothing to do (and were okay with that) for weeks at a time). Some (particularly one director in general) management had unreal expectations of interns to do work that even seasoned employees couldn't do.

    Even though I entered as an intern class, there was not much effort made for our class to interact and gain professional educational advancement through this experience.

    Advice to ManagementAdvice

    Please structure the internship experience more. The better of an internship experience CTA could provide, the better their class of interns will be and the more competitive the program will become -- thereby providing CTA with very bright young minds.

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  5.  

    Beware of the future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Chicago, IL
    Current Employee - Anonymous in Chicago, IL

    I have been working at Chicago Transit Authority full-time (more than 10 years)

    Pros

    Free rides on the public transportation system as part of the benefit package. The Municipal Corporation will be there for ever, but will you?

    Cons

    The upper management is poor at best. The incompetence as Managers is only surpassed by there callous arrogance with the treatment of employees. The vision of management is yearly. The style is reactive, not proactive. The company fires employees with 15, 20 & 24 years of service consistently I do not recommend this organization at all. Beware.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Rail Operator. Very important Position with lots of responsibility accomplished. 44679

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Combined Rail Operator 44679 in Chicago, IL
    Former Employee - Combined Rail Operator 44679 in Chicago, IL

    I worked at Chicago Transit Authority full-time (more than 5 years)

    Pros

    Your always helping others. You have wonderful benefits and you hold great responsibility. You maintain a set schedule and your getting thousands of people a day to and from where they need to go.

    Cons

    Nothing bad. A challenge is always good in my eyes. It allows you to stay on you toes and make sure the work is done no matter how heavy to job is.

    Advice to ManagementAdvice

    To keep doing a wonderful job and assisting the employees and making sure the job gets done and properly handled. Thank you the opportunity of working for the company and if I had the opportunity to become employed with Chicago Transit Authority again I wouldn't pass it up for the nothing in the world.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Paranoia.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chicago Transit Authority

    Pros

    Free use of public transportation, medical and dental health benefits, and in some cases pleasant interactions with the public at large.

    Cons

    The schedules can be very chaotic differing greatly from day to day, the management operates as if it is in a terror state, there is a high turnover rate, and consequently workplace morale had plummeted.

    Advice to ManagementAdvice

    Remember that you and the lower level employees are on the same team and treat them as teammates as opposed to adversaries.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Its a good job but current general managers and Forrest Claypool president is a bully

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rail Car Repairman in Chicago, IL
    Current Employee - Rail Car Repairman in Chicago, IL

    I have been working at Chicago Transit Authority full-time (more than an year)

    Pros

    The people the pay is OK

    Cons

    Responsibilities. If you make a mistake you get written up.

    Advice to ManagementAdvice

    Shape up your you guys going to lose people

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Low employee moral!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full-Time Bus Operator in Chicago, IL
    Current Employee - Full-Time Bus Operator in Chicago, IL

    I have been working at Chicago Transit Authority full-time (more than 10 years)

    Pros

    The ability of the employee free ride, that is it.

    Cons

    President Claypool, is a horrable leader. Turning everyone away from the company. Has no mass transit experience, at all.

    Advice to ManagementAdvice

    Be our bus operator,
     backup team instead of our enemy!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    It was a learning experience for me.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Operator in Chicago, IL
    Former Employee - Bus Operator in Chicago, IL

    I worked at Chicago Transit Authority full-time (more than 10 years)

    Pros

    The Pros at CTA was being in control of your own bus.

    Cons

    Management and supervisor were not always professional and harassed most operator's.

    Advice to ManagementAdvice

    Stay professional at all times.

    Recommends
    No opinion of CEO
  11.  

    A very good challenge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full-Time Bus Operator in Chicago, IL
    Former Employee - Full-Time Bus Operator in Chicago, IL

    I worked at Chicago Transit Authority full-time (more than 10 years)

    Pros

    It's a place that's challenging and can be very advancing in the company.

    Cons

    Working with the public has it's up and downs.

    Advice to ManagementAdvice

    Have more compassion for empolyees and understanding.

    Recommends
    Negative Outlook
    Disapproves of CEO

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