Chick-fil-A

  www.chick-fil-a.com
  www.chick-fil-a.com

Chick-fil-A Reviews in Atlanta, GA

Updated November 18, 2014
Updated November 18, 2014
799 Reviews
3.8
799 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chick-fil-A CEO Dan T. Cathy
Dan T. Cathy
206 Ratings

Review Highlights

Pros
  • They train you to be friendly due to the outstanding customer service training (in 68 reviews)

  • Great work environment (if you like kids) and learning great customer service (in 64 reviews)


Cons
  • As with most fast food restaurants, the pay is close to minimum wage (in 31 reviews)

  • Not much room for advancement besides owning a store or becoming a corporate big wig (in 11 reviews)

More Highlights

69 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Team Member Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Atlanta, GA
    Former Employee - Team Member in Atlanta, GA

    I worked at Chick-fil-A part-time (more than an year)

    Pros

    Scheduling flexibility and solid customer service experience make for work at Chick-fil-A which may be more worthwhile than your run of the mill fast food restaurant.

    Cons

    All the typical difficulties to be expected in a fast food and customer service industry are to be expected; however, management was usually on point.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier At Chick-fil-a in Atlanta, GA
    Current Employee - Cashier At Chick-fil-a in Atlanta, GA

    I have been working at Chick-fil-A part-time (more than an year)

    Pros

    Flexible schedule
    Great management
    You feel valued as a employee

    Cons

    Way too strict with some things
    Raises are next to none
    Not many benefits

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Okay Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at Chick-fil-A part-time

    Pros

    Great company with awesome business culture

    Cons

    Operators dictate stores-its difficult to work under a scattered Operator

    Advice to ManagementAdvice

    Invest in employees- have one on one meetings, performance reviews, compensation reviews, and a job trajectory

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Team Member in Marietta, GA
    Current Employee - Kitchen Team Member in Marietta, GA

    I have been working at Chick-fil-A full-time (more than 3 years)

    Pros

    They've got good values and high standards. I would want my children to work for a company like this as their first job, but honestly I would not want them to work as an entry-level team member for more than a year.

    Cons

    They tend to not notice performance and standards in their employees. Getting noticed is next to impossible and the managers set a questionable standard when they spend most of their time talking and texting.

    Doesn't Recommend
    Approves of CEO
  6.  

    Pleasant team members and leaders. Upper management only cares about numbers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Atlanta, GA
    Former Employee - Supervisor in Atlanta, GA

    I worked at Chick-fil-A full-time (more than an year)

    Pros

    Pleasant people to work with. Lunch and closing can be stressful but the people make it bearable.

    Cons

    Upper management pretends to care about you but is obviously not genuine about it. They only care about profit, labor cost, and OE scores. Put off evaluations and promotions and raises as long as possible. Even after promising they will come "soon"

    Advice to ManagementAdvice

    Stick to your promises. Reward those that deserve it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Great company to work for as long as you are dedicated and passionate about your job!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Atlanta, GA
    Current Employee - General Manager in Atlanta, GA

    I have been working at Chick-fil-A full-time (more than 5 years)

    Pros

    - Customer service model is second to none.
    - Product quality is considerably better than competitors and other restaurants.

    Cons

    - Long hours when events are occurring i.e. football games, conventions, concerts, etc.
    - Sometimes gets in the way of family outings or special occasions.

    Advice to ManagementAdvice

    Work hard, maintain core values, strive for all goals, and stay focused.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Best first job anyone could have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Assistant in Atlanta, GA
    Current Employee - Marketing Assistant in Atlanta, GA

    I have been working at Chick-fil-A part-time (more than an year)

    Pros

    Everyone is so friendly and do not get me wrong you will deal with people that will get the worst out of you but CFA is amazing. They care mostly about guest satisfaction and they will do anything just to work with you. With working at CFA, your managers and team members are not only there to be your managers and team members but also to be your friends!

    Cons

    Just like any other restaurant it has it's really busy moments when everything gets crazy. It's a tiring job, regardless of what others think, it actually requires a lot from you.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My experience was wonderful, but extremely hectic and unorganized at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager and Training Director in Norcross, GA
    Current Employee - Manager and Training Director in Norcross, GA

    I have been working at Chick-fil-A part-time (more than 5 years)

    Pros

    -flexibility
    -great coworkers
    -free break food
    -paid breaks

    Cons

    -constantly had to ask for raises
    -leadership

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    It has been a wholesome experience that has taught me leadership, service, and quality beyond all expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Canton, GA
    Current Employee - Team Leader in Canton, GA

    I have been working at Chick-fil-A full-time (more than 3 years)

    Pros

    The Chick Fil A 2,000 scholarship for $1,000.
    The social mobility within the company.
    Flexible scheduling

    Cons

    Office culture, religion plays too big of a role
    You aren't allowed to feel bad, like if you had a bad experience you have to smile no matter what
    Depending on the location, sexual harrassment

    Advice to ManagementAdvice

    Let people have their bad days, I am an imperfect person and I want to be allowed to express frustration behind closed doors without being privately reprimanded

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Roswell, GA
    Former Employee - Crew Member in Roswell, GA

    I worked at Chick-fil-A part-time (more than an year)

    Pros

    Working here was great, it was easy to learn how to do my job and the management was amazing. Everyone was kind and helped me out during my first few weeks while I was still getting the hang of things.

    Cons

    It was always busy and sometimes it was hard to maintain the super pleasant attitude we were required to have and I worked more hours than I requested but it was a fairly pleasant work experience.

    Advice to ManagementAdvice

    Maybe train people at a different location than the store first.

    Recommends
    Neutral Outlook
    Approves of CEO

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