Chick-fil-A

  www.chick-fil-a.com
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Chick-fil-A Reviews

Updated August 19, 2014
Updated August 19, 2014
674 Reviews

3.8
674 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chick-fil-A CEO Dan T. Cathy
Dan T. Cathy
125 Ratings

Review Highlights

Pros
  • Free food , good hours closed on sundays, great pay, People are very friendly (in 28 reviews)

  • Great work environment (if you like kids) and learning great customer service (in 58 reviews)


Cons
  • Too stressful for the minimum wage pay (in 30 reviews)

  • Management never talked to regular team members about what was going on with the restaurant (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Friendly environment with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Bradenton, FL
    Former Employee - Supervisor in Bradenton, FL

    Pros

    The people you work with are definitely the best. Because of the Chick-fil-A standards the people are the highest quality and make the job really enjoyable.

    Cons

    Being in a quick service restaurant can be stressful and there are limitations to how much you can move up.

    Advice to ManagementAdvice

    Take care of your employees. When you have a good one, offer raises in order to keep them instead of always waiting to be asked.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Dedicated to great food and friendly customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Lewisville, TX
    Current Employee - Hostess in Lewisville, TX

    Pros

    A very friendly working environment. Don't know if it's just Chick-Fil-A in general or this location, but most of my co-workers are dedicated, friendly, and hard-working. Work-life balance is important to the company and they will totally understand if you need time off. Promotions are based on performance is what I've heard but not confirmed yet.

    Cons

    Scheduling is not as flexible as it could be - should have a better system of trading hours if unavailable, like people dropping and picking up hours online.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    It is Very respectable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Slidell, LA
    Current Employee - Team Member in Slidell, LA

    Pros

    It is a Christian atmospere.

    Cons

    It still is fast food.

    Advice to ManagementAdvice

    Never stop noticing everything thats going on

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great work place with great leadership!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Greenwood Village, CO
    Current Employee - Manager in Greenwood Village, CO

    Pros

    Great work environment. Most of the managers and leaders are considerate and nice. It's a great place to become a leader and to learn. Although it isn't a sit-in restaurant, the service and quality of food can easily be compared to a dine-in restaurant.

    Cons

    The job can be stressful at times especially during peak hours from 7am-8am. 11am-2pm. 6pm-7pm. Early work ours, typically from 5 am. Late work hours, typically until 11pm.

    Advice to ManagementAdvice

    I would like to see more team members trained to be leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Frisco, TX
    Former Employee - Crew Member in Frisco, TX

    Pros

    I had an amazing time, being employed at this company. Great friends, great food, and an altogether, great high school experience. Emphasized great team work skills, and the importance of working with everyone.

    Cons

    Some of the managers were very sexist, and would use their power for the wrong reasons. We didn't get discount, and most of the promotional items, were full price for us. The franchise I worked for, seemed to be greedy, and rarely gave out raises. but they would work us, until our feet blistered.

    Advice to ManagementAdvice

    Compensation, work-lide balance, and less of the sexism. No girl or woman, wants to come to work, feeling uncomfortable. Don't touch us inappropriately and don't make double entendre.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Moreno Valley, CA
    Former Employee - Team Member in Moreno Valley, CA

    Pros

    You learn how to have great customer service, you work in an environment where high energy people thrive and are extremely generous. It's a great place to start and get many opportunities to move up.

    Cons

    The customers are sometimes rude. But the management seems to take care of them pretty well.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook  in  Jacksonville, FL
    Former Employee - Line Cook in Jacksonville, FL

    Pros

    Free meal when you work. Friendly coworkers. Great atmosphere. Sundays off is a great plus!

    Cons

    Not great money to be made here, unless you own the place. And working around customers when they're angry isn't very fun.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    general manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Avon, IN
    Former Employee - General Manager in Avon, IN

    Pros

    great teamwork and quality of people, learn a lot about leadership and outstanding customer service

    Cons

    No benefits, low salary, if you don't click with team you will not be given a lot of working hours. highly turnover.

    Advice to ManagementAdvice

    I love this company and their Christian values. Yet some of the owners are not exemplary Christians.
    Salary is very low making this job mainly for single (not married) individuals.
    I was general manager for 4 years hoping for the opportunity to be an owner but I was not given a hand to go through the process and I moved on to another place with better salary.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Started out as a great place to work... Now their true colors are revealed..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The staff are usually quite pleasant to work with. We are closed on Sundays because Chick Fil-A is built on Christian values. The food is delicious and kind of healthy.

    Cons

    Management doesn't really treat staff fairly. Raises are not performance based. There is a lot of hard work that goes on in the kitchen and employees don't get proper breaks if at all sometimes, and usually have to stay later than scheduled.

    Advice to ManagementAdvice

    Be more careful of who you decide to put in positions of authority. Let employees take at least 5-15 min paid breaks.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    It has been an excellent experience having the opportunity to work for such a remarkable company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  Orlando, FL
    Current Employee - Team Leader in Orlando, FL

    Pros

    It is refreshing to work for a company that cares about guests the way Chick-Fil-A does. Chick-Fil-A has proved time and again that they are not focus on selling chicken, rather focused on building relationships with the people they serve and the people that work for them.

    Cons

    It's a difficult standard to uphold in an industry that prides itself on providing service that scrapes the bare minimum of customer service.

    Advice to ManagementAdvice

    It's tough, as a team member to see advancement opportunities much past that of your operators potential.

    Recommends
    Positive Outlook
    Approves of CEO

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