Chick-fil-A

  www.chick-fil-a.com
  www.chick-fil-a.com

Chick-fil-A Reviews

Updated December 18, 2014
Updated December 18, 2014
831 Reviews
3.8
831 Reviews
Rating Trends

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Approve of CEO
Chick-fil-A CEO Dan T. Cathy
Dan T. Cathy
224 Ratings

Review Highlights

Pros
  • They train you to be friendly due to the outstanding customer service training (in 69 reviews)

  • Great work environment (if you like kids) and learning great customer service (in 65 reviews)


Cons
  • As with most fast food restaurants, the pay is close to minimum wage (in 32 reviews)

  • Every location is owned independently which leaves little room for advancement (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Private Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    People oriented culture. Always positive.

    Cons

    Sometimes there is a tendency for hiring/promotions/placement to be more-so based on how people feel about you rather than how you actually perform.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great company atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Chick-fil-A full-time (more than 3 years)

    Pros

    customer service oriented
    chances to move up
    good pay
    friendly atmosphere

    Cons

    you have to conform to their style of doing things
    -no facial hair
    -no nail polish
    - all tattoos have to be covered.. etc.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    The management team was well-trained and very helpful with the employees.

    Cons

    Minimum wage pay but that goes for all fast-food, part time position.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Best atmosphere of any place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Marketing Director in Memphis, TN
    Current Employee - Restaurant Marketing Director in Memphis, TN

    I have been working at Chick-fil-A full-time (more than 3 years)

    Pros

    Great Leadership, excellent training and extensive training; there is always training videos being added to the website and corporate makes themselves available for any questions you may have. I love knowing that I have every Sunday off and that will never change.

    Cons

    pay scale could be a little better for management, communication between management and team members has some issues.

    Advice to ManagementAdvice

    It would be nice if the insurance plan that corporate has is available to the management at the restaurants.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It is great working at Chick-fil-A

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Everything about working at Chick-fil-A is great.

    Cons

    It can be very busy, so you need to be fast.

  7.  

    Great company, hard work though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    The company has a great future

    Cons

    People and customers take so much advantage of cfa because they can. It sucks

    Advice to ManagementAdvice

    Have a goal, build a leadership team.

    Recommends
    Positive Outlook
  8.  

    Good Hours, Good people, Good food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    The food is awesome. free food on break.

    Cons

    Micromanagers can drive you insane, They don't promote people based on work ethic but on popularity

    Advice to ManagementAdvice

    Be more encouraging with team members, Help those who really want to grow.

    Recommends
    Neutral Outlook
  9.  

    Christian Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Baton Rouge, LA
    Current Employee - Supervisor in Baton Rouge, LA

    I have been working at Chick-fil-A part-time (more than 3 years)

    Pros

    Closed on Sundays, Christian company, Loyal to good employees

    Cons

    Less chance for hours on weekends for students with restaurant being closed on Sundays

    Recommends
    Positive Outlook
  10.  

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Loved working at this place

    Cons

    More hours needed for workings

  11.  

    Chick-fil-A embodies servant leadership. I love working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A full-time (more than 5 years)

    Pros

    Chick-fil-A has a true focus on the "whole" person. Management cares about me, my family, and my overall well-being. They really walk the walk.

    Cons

    There are very few. I work with some of the most genuine people that I've ever known. Do we have tough moments? Yes. However, everyone is there with great intentions.

    Recommends
    Positive Outlook
    Approves of CEO

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