Chick-fil-A Reviews

Updated March 30, 2015
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3.8
973 Reviews
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Chick-fil-A CEO Dan T. Cathy
Dan T. Cathy
304 Ratings

Pros
  • They train you to be friendly due to the outstanding customer service training (in 69 reviews)

  • Great work environment (if you like kids) and learning great customer service (in 65 reviews)

Cons
  • As with most fast food restaurants, the pay is close to minimum wage (in 32 reviews)

  • Every location is owned independently which leaves little room for advancement (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Rome, GA
    Former Employee - Team Member in Rome, GA

    I worked at Chick-fil-A full-time (more than a year)

    Pros

    You know that you will always have Sundays off

    Cons

    Crazy busy. The catering can get in the way of production.

    Advice to ManagementAdvice

    My experience was great. Theoblything I would say that needs to change is the outdated equipment at the location I worked at.

    Recommends
    Positive Outlook
    Approves of CEO
  2. The people and the enviroment are awesome and the skills learned are good.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    great benefits
    competitive pay
    works well with scheduling

    Cons

    other than some of the management no real cons

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great place to work if you have a good operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Team Member in McDonough, GA
    Former Employee - Kitchen Team Member in McDonough, GA

    I worked at Chick-fil-A part-time (more than a year)

    Pros

    friendly coworkers
    fun environment
    outside work relationships

    Cons

    extremely busy
    Managers are hypocrites

    Advice to ManagementAdvice

    pay attention to the good as well as bad that your employees do

    Recommends
    Positive Outlook
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  5. I had a good time working for the company chick fil a it was fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    nice clean enjoyable fun workplace

    Cons

    sometimes nasty and sick there

  6. Alright

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    Really nice people to work with, company has good moral values and customer service.

    Cons

    Customers are extremely rude. Also, my managers constantly mess up my schedule and refuse to fix it.

    Advice to ManagementAdvice

    Figure out how to do a proper schedule. Also, if you value people, maybe you should give them a raise instead of working them to death.

    Recommends
  7. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in Atlanta, GA
    Current Employee - Information Technology in Atlanta, GA

    I have been working at Chick-fil-A full-time (more than 8 years)

    Pros

    On site day care, on site gym, free lunch, amazing health benefits, and high caliber employees make this a great place to work.

    Cons

    Professional dress and strict facial hair guidelines require that you stay buttoned up while in the office.

    Advice to ManagementAdvice

    Keep doing what you're doing! Your commitment to the business is evident. The company culture created attracts top talent!

    Recommends
    Positive Outlook
    Approves of CEO
  8. Off Sundays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Having off a consistent day a week is great. Friendly work environment which foster's ones development in customer service

    Cons

    It's fast food, you are not going to get rich

    Advice to ManagementAdvice

    Continue to take care of your employees

    Recommends
    Positive Outlook
    Approves of CEO
  9. Fantasyland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Manager in Chicago, IL
    Former Employee - Catering Manager in Chicago, IL

    I worked at Chick-fil-A part-time (less than a year)

    Pros

    Great company culture, great product, positive environment

    Cons

    The pay isn't the best and when business slows, the changes can be drastic.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Best company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Operator in El Paso, TX
    Former Employee - Former Operator in El Paso, TX

    I worked at Chick-fil-A

    Pros

    Fantastic operations support for franchise operators
    Family comes first
    Closed on Sundays

    Cons

    Its a challenge to have to employ teenagers to work, but if you can handle that, everything else is amazing

    Advice to ManagementAdvice

    The culture at corporate is phenomenal. Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11. I adored working at Chick-fil-A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Winston-Salem, NC
    Former Employee - Shift Leader in Winston-Salem, NC

    I worked at Chick-fil-A

    Pros

    free employee meals, high standards of service

    Cons

    still 'fast food' - stressful and smelly

    Advice to ManagementAdvice

    nothing, I loved the owners

    Recommends
    Positive Outlook
    Approves of CEO

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