Chick-fil-A
3.8 of 5 625 reviews
www.chick-fil-a.com Atlanta, GA 5000+ Employees

Chick-fil-A Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.8 625 reviews

                             

83% Approve of the CEO

Chick-fil-A CEO Dan T. Cathy

Dan T. Cathy

(93 ratings)

76% of employees recommend this company to a friend
625 Employee Reviews
in

Review Highlights

Pros:
  • "Free food , good hours closed on sundays, great pay, People are very friendly"
    in 28 reviews
  • "Great work environment (if you like kids) and learning great customer service"
    in 53 reviews
Cons:
  • "50 which was barely over minimum wage"
    in 29 reviews
  • "Management never talked to regular team members about what was going on with the restaurant"
    in 16 reviews
  • Show more review highlights

Reviews

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    Excellent First Job

    Supervisor (Former Employee)
    Knoxville, TN

    ProsGreat Team atmosphere and easy hours. Work is not difficult and they teach you a lot of great work practices for later in life. Is a truly great training block for a career starter. Not to mention free awesome chicken.

    ConsWork is still in the fast food industry and although it is better than McDonald's or Burger King it is still unbearable after a certain point.

    Advice to Senior ManagementKeep on keeping on. You run an excellent company that people respect and love.

    Yes, I would recommend this company to a friend

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    Amazing work environment, & great first job !

    Team Member (Current Employee)

    ProsEvery employee is carefully chosen, well trained, & very welcomed into the big chick-fil-a family. The pay normally starts out a little above minimum wage, & promotions are given to diligent workers ! My hours are amazing ! If I ask to work less, I'm able to work less, or if I want to work more, I'll get scheduled more. Also, college students are able to leave for the school year, but some back & work during the summer... & our store is very supportive of things like long missions trips, & I have the security of knowing that I've still got a job when I come back.
    Our store is so good about keeping up employee moral, & we all really do treat each other like family. First of all, the mangers are good about knowing their employees. They'll also take time to listen to you & your concerns or questions. Then there's the fun stuff. We celebrate every birthday with a cookie cake. We get free Sonic or Starbucks some nights. Sometimes we'll have free ice cream night. Donuts are often sitting in the break room. We'll all go out to eat after work at least 1 night a week just to hang out with each other. Fun activities get planned throughout the year. Things such as Christmas parties, bowling nights, & softball games (our store vs.other stores around the area)... just to name a few. Every team member is a FAMILY member. Trust & care is built between us as chick-fil-a promotes team building in many ways, such as the ways listed above.
    The events for our customers are fun for us also. Daddy-daughter date night... the 5k run... cow appreciation day... these events help us to get more involved with out community, & our raving fans. I should take the time to recall a few years ago before I started working at chick-fil-a... Alabama had some awful storms pass through, & tornadoes destroyed a lot of homes & businesses around our area. I remember joining a friend who worked at chick-fil-a with a group of team members, & helping families clean up their homes, & offering support to them. That's a successful business if you ask me.
    I've been working at chick-fil-a for over a year now... & because of my hard work, I'm looking at a possible promotion. I've also got scholarship opportunities, & I was once told that working for this company will look great on my resumé for future jobs. This is a wonderful place to work.
    I love my chick-fil-a family.

    ConsEvery store has its quirks, but nothing in particular to mention.

    Advice to Senior ManagementMaybe sit down & listen to feedback from your employees to help things run more smoothly.

    Yes, I would recommend this company to a friend

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    Cashier

    Cashier (Former Employee)

    ProsGreat management, friendly co-workers, flexible schedules. This job is great for high school students looking for something part time that fits well within high school schedules. The meals are nice as well, especially for students working after school. We had multiple meetings outside of work that were fun and helped staff grow professionally and get closer together.

    ConsTraining can be rushed, still good for students looking for short term.

    Advice to Senior ManagementKeep working on training habits. Being put alone in a room to watch a video teaches very little.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Pleasurable

    Team Member (Current Employee)
    Knoxville, TN

    ProsGreat people, Christian run, nice, clean.

    Consnot enough hours, other then that its great

    Advice to Senior Managementmore hours for people who are younger.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good customer service

    Customer Service Representative (Current Employee)
    Pittsburgh, PA

    ProsFlexibility for employees schedules closed sundays

    ConsLack of communication with employees

    Advice to Senior ManagementCommunication with employees

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Awesome place to work

    Anonymous Employee (Former Employee)

    ProsGood pay, especially for high school students getting their first job. Consistently pays above minimum wage, also do give raises. Provided free food to employees. 2 days off a week.

    ConsLots of high school students who wouldn't show up for shifts or would cancel at the last minute without finding a replacement, so often asked to work a double shift.

    Advice to Senior ManagementKeep up the good work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great First Job

    Anonymous Employee (Former Employee)

    ProsVery Flexible with school schedule

    ConsThe pay isn't great even after putting years of hard work.

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    1 person found this helpful  

    Great work environment and starting job.

    Team Member (Current Employee)
    Ranson, WV

    ProsIf looking for a good place to start, Chick-fil-A is great choice. There are opportunities if you pursue them and show the initiative. No other fast food chain beats Chick-fil-A when it comes to customer service and quality of your food.

    ConsAs with most fast food restaurants, the pay is close to minimum wage. Wouldn't recommend as a long term job.

    Yes, I would recommend this company to a friend

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    Great place to work.

    Cashier (Former Employee)
    Johns Creek, GA

    ProsI loved working there, good people, good food, good atmosphere. I enjoyed the flexible work schedule. The kitchen was very clean. It gave me courage to get over some fears I had. The customers are very loyal.

    ConsI was not paid as much as I had hoped.

    Advice to Senior ManagementPromote from with in.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great environment and preparation for other opportunities in life.

    Manager (Former Employee)
    Shelby, NC

    ProsCompany values, leadership training, mentoring possibilities

    ConsVaries from place to place

    Advice to Senior ManagementAlways look to mentor someone and promote

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Chick-fil-A reviews and ratings — including employee satisfaction and approval rating for Chick-fil-A CEO Dan T. Cathy. All 625 reviews posted anonymously by Chick-fil-A employees.