Chick-fil-A Reviews

Updated July 5, 2015
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3.9
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Recommend to a friend
Approve of CEO
Chick-fil-A CEO Dan T. Cathy
Dan T. Cathy
406 Ratings

Pros
  • training that applies everywhere (customer service) (in 69 reviews)

  • Friendly work environment with understanding management (in 65 reviews)

Cons
  • Too stressful for the minimum wage pay (in 32 reviews)

  • There was some room for advancement in my position but I felt college was more important so I was not able to become manager (in 11 reviews)

More Pros and Cons

1,192 Employee Reviews

Sort: Popular Rating Date
  1. ChickFilA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    Great atmosphere, nice staff, flexible hours.

    Cons

    Small area, over staffed, crowded.

    Advice to Management

    Bigger establishment.


  2. Great Company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A full-time

    Pros

    Employees are all great to work with, management not only manages you but works alongside as well, positive atmosphere and a great learning experience!

    Cons

    As a team member I had no problem with Chick-fil-A. It wasn't until I went in to management that I figured out the problems. They would consistently work me 40-50 hours a week even though I told them I couldn't work that many. They gave me the job title and pay of a "Team Leader" which is basically an assistant manager, but had me doing the same things head managers would do. They would also take their employees for granted. The expectation of you is super high, yet we would get paid just as much as the next fast food worker.

    Advice to Management

    Reward your employees more. They're doing an above-average job for an extremely average wage.


  3. Ehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Union, NJ
    Current Employee - Team Member in Union, NJ

    I have been working at Chick-fil-A (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Food is good. Most employees are nice. Better than most fast food restaurants. Good environment.

    Cons

    Minimum wage...no raises. Customers are rude. No chance for growth. Management is fake. Extremely cheap establishment. High turnover rate. They pay people minimum wage, expect a lot from them and fire them very quickly.

    Advice to Management

    Acknowledge your team members.


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  5. Semi Worth It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tyler, TX
    Former Employee - Cashier in Tyler, TX

    I worked at Chick-fil-A part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's a great environment to learn and build relationships, especially with guests. It's always a pleasure to walk in and see such joy.

    Cons

    Some team leaders take the wrong advantage of their position therefore coming across as cocky and rude.

    Advice to Management

    Hear out your employees to male your business thrive. They have great ideas and could help in the long run. Just show them that they are appreciated and that you care.


  6. Excellent company to work for fast-food.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Greensboro, NC
    Former Employee - Shift Leader in Greensboro, NC

    I worked at Chick-fil-A

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    They are very selective on who they choose to run and operate their stores. This screening process creates a professional atmosphere because the Owners are private and have something to work for, not someone.

    Cons

    You may find yourself alienated if you make the mistake of revealing your political or religious beliefs. Barring that, they are really nice people y'all. It is totally their pleasure.

    Advice to Management

    The large cow costume is extremely dangerous to don in the summertime. The mini-fan inside doesn't hack it, here in the south. Also, a good percentage of the children are scared and perhaps scarred from their experiences with it.


  7. Best Fast food job there is

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Friendly environment and free food when you worked. Very flexible for high school students with school. Best first job you can have

    Cons

    Can be stressful when it is busy and some people are very unpleasant


  8. Good

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Great experience for first job

    Cons

    Really there were none at all


  9. Chic Fila Server

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    As expected. You get free sandwiches

    Cons

    Too hot in the kitchen

    Advice to Management

    Rotate people


  10. Current Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment. My coworkers at CFA are truly my family and I have created lasting relationships.

    Cons

    Customer is ALWAYS right and this can be bad for the business financially because customers take advantage of CFA.
    This is not typically a disadvantage to workers, just frustrating.


  11. Quality

    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Chick-fil-A

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    These are one of the best fast food. Honestly, I don't consider it fast food

    Cons

    None that I can think of

    Advice to Management

    Great job



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