Chick-fil-A

www.chick-fil-a.com
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Chick-fil-A Reviews

Updated March 5, 2015
Updated March 5, 2015
926 Reviews
3.8
926 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chick-fil-A CEO Dan T. Cathy
Dan T. Cathy
275 Ratings

Review Highlights

Pros
  • They train you to be friendly due to the outstanding customer service training (in 69 reviews)

  • Great work environment (if you like kids) and learning great customer service (in 65 reviews)


Cons
  • As with most fast food restaurants, the pay is close to minimum wage (in 32 reviews)

  • Every location is owned independently which leaves little room for advancement (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I had a good experience. Very clean and by the book.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen in Lawrence, KS
    Current Employee - Kitchen in Lawrence, KS

    I have been working at Chick-fil-A

    Pros

    Steady work and overall staff training was good.

    Cons

    Some of their policies are not to my way of thinking.

    Recommends
    No opinion of CEO
  2.  

    Good Stuff

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Good Managment and co-workers
    Fun environment

    Cons

    Not great pay, but what else can you expect from fast food?

    Advice to ManagementAdvice

    Nothing to say really. They did a pretty good job.

  3.  

    Wonderful place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Great people to work for.

    Cons

    none that i cant think of

    Advice to ManagementAdvice

    none

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great training and first job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    The vision of customer service is great. In my location we went above and beyond to meet the needs of our guest. Time flew because we were busy and always had something to do. Very flexible with hours

    Cons

    Super short lunch break. 20min

    Recommends
    Positive Outlook
  6.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Largo, MD
    Former Employee - Manager in Largo, MD

    I worked at Chick-fil-A full-time (more than a year)

    Pros

    Good pay
    Great benefits
    Opportunities to move up
    Developing supervisors
    Great perks
    Easy job
    No stress

    Cons

    Not enough hours
    Short shifts
    Early mornings

    Advice to ManagementAdvice

    I don't have any advice to management. Franchise owners should look into a greater start pay...

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to work but very stressful at times because of the physically demanding fast paced kitchen environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A full-time (less than a year)

    Pros

    Well managed and friendly environment.

    Cons

    Stressful and too many leaders.

    Advice to ManagementAdvice

    Don't assign too many people as crew leaders.

    Doesn't Recommend
    Negative Outlook
  8.  

    Work is ok...but can get ugly at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Plano, TX
    Current Employee - Team Member in Plano, TX

    I have been working at Chick-fil-A part-time (more than a year)

    Pros

    decent pay, easy job, friendly environment.

    Cons

    management is iffy, customers can be a little irritating sometimes.

    Advice to ManagementAdvice

    reward your employees

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It's good until you express yourself which they encourage you too.So it's down hill

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chick-fil-A

    Pros

    Owner are very down to earth people , and been able to get Sunday off

    Cons

    Lack of management experience ...seems like a learn as you go most day

  10.  

    Friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A

    Pros

    Friendly people. Good management

    Cons

    Greasy and I was given few hours

    Doesn't Recommend
    Positive Outlook
  11.  

    Chick-Fil-A is a good place to work to have money to spend and grow in basic skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Team Member in Knoxville, TN
    Current Employee - Kitchen Team Member in Knoxville, TN

    I have been working at Chick-fil-A part-time (less than a year)

    Pros

    Good people to work with, does a good job to work with school schedules

    Cons

    Schedule is different week to week, hours can be not ideal.

    Advice to ManagementAdvice

    Work with employees to make schedules more ideal

    Recommends
    Positive Outlook
    Approves of CEO

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