Chico's FAS Reviews

Updated April 19, 2015
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3.0
601 Reviews
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Chico's FAS President, CEO, and Director David F. Dyer
David F. Dyer
291 Ratings

Pros
  • Great discounts on clothes and fun to work with customers (in 15 reviews)

  • Great discount if your store makes sales plan (in 24 reviews)

Cons
  • Absolutely no concept of work/life balance (in 28 reviews)

  • 1000 of their social security money in order to make upper management happy (in 49 reviews)

More Pros and Cons

Employee Reviews

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  1. Fast and Fun

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chico's FAS

    Pros

    Chico's is a great place to work for a great line of customers. The customers are thankful for their personal service they receive.
    Flexible hours, good pay, and fun ladies to work with.

    Cons

    Individual goals were sometimes difficult to obtain.

  2. Sales Associate

    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chico's FAS part-time

    Pros

    Good position for women entering or re-entering the workforce. Great clothes that are well-made and flattering. Have worked in several boutiques and found customers appreciating the quality and styles of clothes. Enjoyed providing customer service. Good company.

    Cons

    The small sales commission is lowered when management, in order to increase their own commissions and numbers for corporate manuever sales from their staff. Some methods used include, asking sales staff to take a customer return while they take an entering customer shopping; quietly reminding the sales staffer ready to ring up a staffer's customer that the manager number is to be imputed as the most expensive item being purchased was recommended by manager.

    Advice to Management

    Team Sales is not used, check your metrics to confirm. Managers and Assistants routinely do not put away their own Recovery and direct staff to do as such when major sales opportunities are occurring. Even when staff puts customers in a dressing room, managers overtake sales staff customers. Manager's say they have to have to be their boutique's top sellers, so management and development of their staff and stores is secondary. A clear directive on whose numbers are inputed for sales and what actions constitute a sale would be helpful for sales staff morale and whole company enhancement.

  3. Lead Analyst / Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Analyst in Fort Myers, FL
    Former Employee - Lead Analyst in Fort Myers, FL

    I worked at Chico's FAS full-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, especially for the Fort Myers area
    Work Life Balance
    Strong brands
    Corporate facilities & environment are superior

    Cons

    Company is having fiscal challenges for the last couple years
    Associate commitment is lacking in many cases (not demonstrating "ownership" / accountability)
    No clear corporate level strategy & shared investment plan to support it

    Advice to Management

    Define a cross-brand strategy / roadmap and compel teams to develop business plans that drive the strategy (key deliverables).... If this already exists, it isn't being communicated

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  5. great place to work and meet new people everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL

    I have been working at Chico's FAS full-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I really enjoy the ability to meet new people daily. Plus the team of employees they put around me make the days very fun. The wages are very fare as are the hours.

    Cons

    Long days on my feet really get them hurting by the end of my shift

    Advice to Management

    Great job hiring

  6. Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chico's FAS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, fun place to work at. Great employee discount. I would definitely say that this is a good place for a college girl or a bored mom to work at.

    Cons

    Pressure on making sales. Sometimes there can be unfriendly competition between different stores. Everyone works in a different market, and because of that everyone reaches different sale goals.

    Advice to Management

    don't put so much unfair pressure on everyone!

  7. great company to work for,develops people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Chico's FAS full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance. Manager's are hourly, s a 40 hour week.

    Cons

    Not many cons, give you all the tools to succeed

    Advice to Management

    They want you to do outreach, no hours or fund to do a stellar job. Employees end up using their own funds

  8. fun job

    Current Employee - Part Time Sales Associate in Nashville, TN
    Current Employee - Part Time Sales Associate in Nashville, TN

    I have been working at Chico's FAS

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great discounts and get to meet some great women

    Cons

    on feet all day and work most weekends

  9. Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Winder, GA
    Current Employee - Customer Service Specialist in Winder, GA

    I have been working at Chico's FAS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Was a great place to work really laid back nice people they value their employees and there's a discount store all employees can shop at for really discounted prices

    Cons

    I don't really have any bad things to say apart from sometimes the customers were a little rude for no reason and around holiday got real

  10. Helpful (1)

    A nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chico's FAS

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice campus, nice discount, good benefits

    Cons

    Horrible management, no work life balance , in genuine people

    Advice to Management

    Everyone is cya so it takes additional time to get your daily work done

  11. Helpful (1)

    Started off fun, then got very corporate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chico's FAS part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Generous product discount on both regular price and sale merchandise plus occasional freebies.
    Not as high pressure as some retail stores

    Cons

    Stringent adherence to Key Performance Indicators (KPIs) even with little foot traffic
    Swapping shifts with other employees was discouraged
    Competitive sales environment bred cattiness

    Advice to Management

    Foster a collaborative instead of competitive environment among employees to improve the overall customer experience. Allow employees to swap shifts and request shifts.

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