Chico's FAS Reviews

Updated July 1, 2015
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Chico's FAS President, CEO, and Director David F. Dyer
David F. Dyer
307 Ratings

Pros
  • Discounts on clothes are fantastic (in 15 reviews)

  • Great discount if your store makes sales plan (in 24 reviews)

Cons
  • Absolutely no concept of work/life balance (in 28 reviews)

  • 1000 of their social security money in order to make upper management happy (in 49 reviews)

More Pros and Cons

659 Employee Reviews

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  1. Featured Review

    Helpful (1)

    Love it!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Chico's FAS

    Recommends
    Recommends

    Pros

    Chico's is such a great compnay to work for! Definitely enjoy all of the benefits that come with the position

    Cons

    There is nothing wrong with the company.

    Advice to Management

    Keep it up!!


  2. Store Manager

    Current Employee - Store Manager in El Paso, TX
    Current Employee - Store Manager in El Paso, TX

    I have been working at Chico's FAS (More than 5 years)

    Pros

    Loved it! I looked forward to every day while working here.

    Cons

    I had no downsides, my team was great.


  3. Helpful (1)

    Full time Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Santa Barbara, CA
    Former Employee - Assistant Store Manager in Santa Barbara, CA

    I worked at Chico's FAS full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company focuses on empowering its clientele through fashion and approaches their customers with a positive and enjoyable shopping experience.

    Cons

    Responsibilities exceed what they will pay you. I often times felt overwhelmed with responsibility and the pay and commission for incoming employees kept declining as the company scavenged to save money. The company is constantly changing its policies and expectations. It can be difficult to keep up and focus on clientele when the company can't seem to keep it together.

    Advice to Management

    Take store employees opinions into consideration when implementing new store guidelines and sales strategies.


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  5. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chico's FAS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a great company to work for. The discount is great at 40% off regular priced merchandise. Weekly as a SM you have conference calls to review your productivity with other SMs in your district. This is great time to share your successes and opportunities with your fellow managers. They also have a week long intensive training at their corporate office for new managers to help understand the company culture and the best practices for running your store. And, how to read each of the KPI reports to understand where your store is standing daily, weekly, monthly, and year to date.

    Cons

    As an employee I feel like the customer gets better discounts than the employee since they have the opportunity to use multiple coupons in addition to the rewards program.

    Advice to Management

    Partner with your DM as much as possible on projects and tasks to ensure that what may be expected from you is aligned on both sides. Most of all get in there and have fun with the customer in addition to managing your store.


  6. Helpful (1)

    Disappointed

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Chico's FAS

    Pros

    It is fun working with people to help them feel beautiful.

    Cons

    Shifts are cancelled at the last minute so you cannot gauge how much you are going to be making per week. More seasoned employees take the best shifts so it is hard to make any money. Pay is extremely low.

    Advice to Management

    Set clear, defined schedules for employees. Do not change them so that your employees will feel more secure. The more part time employees you have to try to sell more just hinders growth and production because your employees do not feel stable. Stick to this simple navigation and you will see the company grow in a more defined direction.


  7. Sales Lead

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chico's FAS

    Pros

    you can get a raise after a year

    Cons

    the commission is hard to earn


  8. Okay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chico's FAS

    Pros

    I liked my the people I worked with.

    Cons

    I did not like the BONUS selling techniques and feeling micromanaged at times.


  9. They will suck the life out if you if you allow it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Clifton, NJ
    Current Employee - Part Time Sales Associate in Clifton, NJ

    I have been working at Chico's FAS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Smaller, more contained than a department store. Once you get accustomed to the product and store layout it can be more manageable than other retailers for setting up and keeping the store in order. Some great coworkers and more personal than working for other chain stores.

    Cons

    Pay is way too low for what is expected. Bonus is nice, but not dependable. Retail is very demanding in general and this company is no exception. Not sure that advancement is possible, I don't desire it anyway. But depending on how the store manager and district manager handle towing the company line, they can make it impossible. They have unrealistic expectations of profit, don't seem to take into account the demographics of the area, including the fact that there are several stores within a 10 mile radius. Returns from other stores and the internet come off of the profit of the store that the returns go to ? Why? The manager tells you to turn the return into a sale. Some of these women are in the store weekly and buy constantly. Not easy to turn it around when they bought hundreds of dollars worth of items over the last month, etc. The calling campaigns and constant asking for donations for charity are also annoying. Hours are cut, often at the last minute due to "not making plan". Moral is very low, and the store hires and loses people frequently. I have to say, this company seems to attract the most demanding, difficult customers. Chico's feeds the situation by the constantly changing sales percentages and the blasted coupons. As with a lot of businesses, managers have favorites, and really reliable people are not acknowledged. Can't foresee doing this job for much longer, I think it has run its course.

    Advice to Management

    Recognize that not everyone wants the same end (i.e. a full time Chico's career)
    Recognize people for individual qualities, don't expect everyone to be good at the same task or enjoy doing every single Chico's chore with the same enthusiasm, Pay a liveable wage, don't keep pushing the commission as a constant way to bring up your hourly salary. Unless you just want to employ people that are working to fill time, pay a higher salary to keep people long term, the high turnover is not productive.


  10. store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Port St Lucie, FL
    Current Employee - Store Manager in Port St Lucie, FL

    I have been working at Chico's FAS full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Close to home and great benefits

    Cons

    Pay, balanced life, and company expectations

    Advice to Management

    You vet what you pay for. Reward your teams with better pay and raises and invest in training.


  11. Probably in the Top 10 best places to work and raise a family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Planner in Fort Myers, FL
    Current Employee - Merchandise Planner in Fort Myers, FL

    I have been working at Chico's FAS full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work if you are willing to give 100% almost every day.

    Cons

    Not the best place to live for young, single people.

    Advice to Management

    Currently on the right track to turn business around.



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