Chico's FAS Reviews

Updated August 31, 2015
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Chico's FAS President, CEO, and Director David F. Dyer
David F. Dyer
324 Ratings

Pros
  • Discounts on clothes are fantastic (in 15 reviews)

  • Great discount if your store makes sales plan (in 24 reviews)

Cons
  • Absolutely no concept of work/life balance (in 28 reviews)

  • 1000 of their social security money in order to make upper management happy (in 49 reviews)

More Pros and Cons

715 Employee Reviews

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  1. Featured Review

    Helpful (1)

    Love it!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends

    Pros

    Chico's is such a great compnay to work for! Definitely enjoy all of the benefits that come with the position

    Cons

    There is nothing wrong with the company.

    Advice to Management

    Keep it up!!


  2. Sales Associate - White House Black Market

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Chico's FAS part-time (More than 3 years)

    Pros

    Fast-paced, fun environment and amazing clothes

    Cons

    strict dress code, long shifts


  3. Salary review - Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newport, RI
    Current Employee - Anonymous Employee in Newport, RI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, beautiful clothes, nice discount. The associates are very friendly and willing to help you have reasonable hours based on your preferences. Discounts on clothes is very good.

    Cons

    Pay is low. It can be hard to stand for long periods of time, as well. Breaks are short. Clothes are expensive and there is pressure to make personal phone calls to customers.

    Advice to Management

    Better pay and more frequent discount style-a-thons. I would also add more petite sizes to boutiques that are small, because the lack of petite sizes limits customers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Chico's FAS full-time (More than a year)

    Pros

    quality product. good value. enjoyable workplace.

    Cons

    poor advertising. poor technical support.

    Advice to Management

    ask the store what you can do to help, not a business advisor.


  6. fun culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Myers, FL
    Former Employee - Anonymous Employee in Fort Myers, FL
    Recommends
    Positive Outlook

    I worked at Chico's FAS full-time (More than 8 years)

    Pros

    friends, perks, florida, gym, cafes

    Cons

    politics, compensation, lack of career dev, backstabbing, managers have favorites

    Advice to Management

    promote from within


  7. Call Center Agents

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company to work for.

    Cons

    To many hours in schedules.


  8. Have No Life? Come Work for Chicos FAS you'll fit right in!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Fort Myers, FL
    Current Employee - Designer in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chico's FAS (More than a year)

    Pros

    Gym, Doctor on Site, Food on Site that is if you have time

    Cons

    No work life balance at all. Dont care if you have kids, family, friends, or even a pet. If your not there 12 hours then your not doing enough. Your expected to get out an insane amount of work done in a 8 hour work day. Basically you are expected to come in early and stay late to meet deadlines. If not your not a team player. They set you up for failure if you are not a favorite. Squeeze the life out of you by the end of the day you are drained. no lunch breaks. on site daycare cost an arm and leg

    Advice to Management

    Hire more permanent people instead of wasting money on freelancers that get paid a $20K more. And actually try sitting down and getting the same amount of work that you demand of your employees and see if what you are asking is reasonable.


  9. Sales Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Myers, FL
    Current Employee - Anonymous Employee in Fort Myers, FL

    I have been working at Chico's FAS (Less than a year)

    Pros

    Atmosphere is fun when working with coworkers and helping customers

    Cons

    Not enough help and management


  10. Helpful (1)

    Frustrating job and company doesn't really care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead/Support in Houston, TX
    Former Employee - Sales Lead/Support in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount on clothes although sometimes the discount offered to customers was better. Flexible hours for part time employees so it could work great for college students or Mom's with kids in school. You do learn alot of fashion tips and gain confidence even in dressing yourself for future jobs.

    Cons

    The flexible hours are a good/bad situation. Most times the flexible part is based on the amount of payroll the manager is given for that week, or sometimes, sadly, based on who the manager likes better of the part time employees. You never know very far in advance what your upcoming schedule is, and then it changes day-to-day depending on the sales in the store. You could get your shift cut or have a shift added, you could get sent home after only 2 hours (yeah, THAT was worth coming in for) or you could get asked to stay several hours after you were due to leave. Makes it really hard to have a life, even if the hours technically are part time. If you have a good manager, she will try and keep that to a minimum but a bad manager doesn't "manage" that part well and no one knows if they are coming or going. Too many daily promotion changes with no payroll to get it done. Sometimes the promotions overlap so the customers can "double dip" so your sales don't add up to much and then you get called out by the manager for not making your quota of sales that shift. Not enough payroll hours are a huge problem- sometimes only 2 people working at time and that is not enough to greet every customer walking in the door, answer the phone, give excellent customer service to people in fitting room area, handle all the internet returns at the cash wrap, unpack shipment, change signs and window banners and walk around to make sure you aren't getting ripped off. Can't make any money with the bonus system for larger sales because of all the discounting.

    Advice to Management

    I don't care how big or small your store is, 2 people a shift cannot possibly do everything you expect from them. The shoplifting is through the roof and even if you see someone stuff clothes into their purse or bag, you aren't allowed to even say anything. Chico's answer for shoplifting is, if you are giving good customer service, they won't be able to steal. Are you kidding me? Wake up. These days, people are making a living doing this and selling your merchandise online. And on top of that, the level of customer service we are even been able to offer has declined over the years drastically. There is no time to actually help anyone with everything else going on. Instead of trying to please every single person out there with huge discounting, why not go back to your core belief of Most Amazing Personal Service for that more elite customer instead of trying to make that Walmart shopper come over to our store.


  11. Helpful (1)

    Chicos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Director in Leander, TX
    Current Employee - Store Director in Leander, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS (More than a year)

    Pros

    Great company and employees with a great clothing line

    Cons

    Low pay for a Directors Position

    Advice to Management

    Review the Pay scale for managers



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