Chico's FAS

www.chicos.com

Chico's FAS Reviews

Updated January 24, 2015
Updated January 24, 2015
545 Reviews
2.9
545 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chico's FAS President, CEO, and Director David F. Dyer
David F. Dyer
267 Ratings

Review Highlights

Pros
  • Great discounts on clothes and fun to work with customers (in 15 reviews)

  • Great discount if your store makes sales plan (in 24 reviews)


Cons
  • Absolutely no concept of work/life balance (in 28 reviews)

  • 1000 of their social security money in order to make upper management happy (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love My Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Associate in San Francisco, CA
    Current Employee - Lead Sales Associate in San Francisco, CA

    I have been working at Chico's FAS part-time (more than an year)

    Pros

    Great team including management, they work with you to schedule for your availability, great company values

    Cons

    I dont have any and don't expect any

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chico's FAS

    Pros

    Good place to work, everything was smooth and nice. Compensation was good and included commission if you made enough sales. The people were really nice and easy to work with. Very understanding with work-life balancing especially if you went to school full-time like I did.

    Cons

    No cons. You were able to grow and succeed in the company if you wanted. Like I said, commission was more than possible especially since the clothes are high priced anyways- easy to work with.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Panama City Beach, FL
    Current Employee - Sales Associate in Panama City Beach, FL

    I have been working at Chico's FAS part-time (more than an year)

    Pros

    Flexible schedule, great discounts. Pleasant environment to work.

    Cons

    Few hours and low pay.

    Advice to ManagementAdvice

    Don't have so many customer sales.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chico's FAS as a contractor (less than an year)

    Pros

    There are a lot of great people working here. The perks are good (clothing discount cards, etc.)

    Cons

    A lot of politics. Mixed messages coming down from executives.

    Advice to ManagementAdvice

    Refine strategy and direction before a large catalog job is undertaken.

    Neutral Outlook
  6.  

    Good bonus structure and promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Delray Beach, FL
    Former Employee - Sales Associate in Delray Beach, FL

    I worked at Chico's FAS part-time (more than an year)

    Pros

    There's a possibility to make decent money with bonuses, promotions, double bonus days (I wish there were more). Generally a good team, considerate and willing to help. the company does a lot for improving culture, education. They will make sure you know and try on their products to see the fit. Employee discounts are great and you can use it on friends or family members.

    Cons

    Politics (with small "p") between the employees, women working together can get catty, jealous, gossipy. Sometimes difficult customers in terms of nature. You will have to clean the store yourself, no cleaning personnel (at least not in the store I worked at).

    Advice to ManagementAdvice

    More education and talent recruiting within existing employess

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Chico's Could be Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Chico's FAS

    Pros

    Positive Workplace if the "Management" is Great

    Cons

    Bonus disruptus. In other words, bonus not paid for telling large amounts of clothing only for a "large" one time sale. This is a discrepancy that could easily be corrected.

    Advice to ManagementAdvice

    Here is a tiny bit of advice for Bonus Disruptus as I like to call it. I worked on Saturday, January 10th, 2015. I sold over $1880 but only made about $4 in bonus.
    In this economic climate this has to be good for the Company, and I'm not adverse to that. Yet! It seems there should be something for an employee that sells over half the days $$$$ but only receives a pittance of bonus.

    In addition, it would be amazing if Chico's would give their employees a birthday bonus just as the customer receives, as a show of thanks and appreciation.

    Our team is an amazing one. Our Manager is top notch. I love my job. But, Chico's FAS could do a better job of compensation, no doubt.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Planning for success, developing new talent in service selling and customer service building.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Rockville, MD
    Current Employee - Assistant Manager in Rockville, MD

    I have been working at Chico's FAS full-time (more than 3 years)

    Pros

    Discounts, team mates, location to home, some of the customers, full-time work, store manager is Amazing to work with.

    Cons

    low management pay, work load too much for pay, not enough payroll hours, work life balance not fair, One day off for Thanksgiving, one day off for Christmas, Blackout Date around Major Holidays, Some Sales Associates cant work computers at all; therefore training is hard to do.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Chico's FAS part-time (less than an year)

    Pros

    Great products; always comfortable so fun to be part of the company. Good management support from store manager and corporate emails every day to stay in touch. Good online training.

    Cons

    No cons to report at this time.

    Advice to ManagementAdvice

    Continue to give excellent support front line associates and on the job training as you are doing now. Keeps employees engaged, informed and ready to give great customer service!

  10.  

    Great company that loves their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Stylist in Southlake, TX
    Current Employee - Personal Stylist in Southlake, TX

    I have been working at Chico's FAS part-time (less than an year)

    Pros

    The hours are basic retail but each manger is flexible
    The commission rocks! Isn't taken away by returns
    40% off all full priced in all stores

    Cons

    Some mangers are hard then others
    Really big on getting in the numbers

    Advice to ManagementAdvice

    Listen to the staff more. They have good ideas if heard.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Chico's FAS

    Pros

    The manager at Austin's Arboretum location is a fair and hard working boss. She clearly lays out her expectations for you then steps back to let you perform. Nothing vague or unclear. If you volunteer for tasks, she remembers and appreciates you. She has often given me second chances when my sales were down.

    Cons

    Key holders are unfair and unprofessional, and aren't monitored to perform the same tasks as the sales associates. They break the rules to capture sales thus boosting their numbers. If you mention this to the assistant manager, you get chewed out for gossiping about it with other sales associates. I know one new associate who was treated so unfairly, she quit. She was a pretty, capable girl with great promise. She told me one of the key holders gave her numerous unnecessary tasks that took her off the sales floor.

    Advice to ManagementAdvice

    Pay special attention to key holders. They are not representing the company in a positive manner.

    Recommends
    Positive Outlook
    Approves of CEO

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