Chico's FAS

www.chicos.com
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Chico's FAS Reviews

Updated March 3, 2015
Updated March 3, 2015
568 Reviews
2.9
568 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chico's FAS President, CEO, and Director David F. Dyer
David F. Dyer
279 Ratings

Review Highlights

Pros
  • Great discounts on clothes and fun to work with customers (in 15 reviews)

  • Great discount if your store makes sales plan (in 24 reviews)


Cons
  • Absolutely no concept of work/life balance (in 28 reviews)

  • 1000 of their social security money in order to make upper management happy (in 49 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Lacks a cohesive strategy that will drive consideration, traffic & sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fort Myers, FL
    Former Employee - Anonymous Employee in Fort Myers, FL

    I worked at Chico's FAS full-time (more than a year)

    Pros

    - Focus remains on making this an "Amazing Place to Work"....arguably to a fault
    - Her in-store shopping experience is excellent
    - Great products / brands
    - Creativity is encouraged

    Cons

    - Orgs I collaborated with lacked a cohesive strategy (across brands). The corporate mantra is to focus on her (the customer) but @ corporate there seemed to be an absence of cross functional goals / objectives to encourage her to shop?
    - Company is financially struggling in terms of profits
    - Cost cutting initiatives are necessary but won't drive consideration, traffic or sales
    - Corporate operations lacks a sense of urgency / company ownership...they have plenty of hope but what about a plan?

    Advice to ManagementAdvice

    Need senior management to drive marketing/sales initiatives too. Cost cutting measures must remain an imperative given recent results but an absence of cross functional, actionable deliverables that compels her to shop isn't a cost saver.

    Responsibly closing targeted stores demonstrates courage

    Price points remained high during this crisis. Hope that was necessary to protect the brand vs. overlooked. She only had so much to spend and she definitely had/has options.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Opportunity to advance into a meaningful career after a few years here seems impossible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service and Sales Representative in Fort Myers, FL
    Current Employee - Customer Service and Sales Representative in Fort Myers, FL

    I have been working at Chico's FAS full-time

    Pros

    - great compensation: hourly rate and bonus (for a call center)
    - call center manager is the best manager I have ever met
    - employee benefits and perks

    Cons

    - departments seem very separated; call center seems to be the at lower end of all of the rest
    - career growth seems almost impossible
    - schedule

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Disconnected from reality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Portland, OR
    Former Employee - Store Manager in Portland, OR

    I worked at Chico's FAS

    Pros

    Pay and benefits were good

    Cons

    Upper management was disconnected from stores; corporate was confused at the direction they were going in

    Advice to ManagementAdvice

    Listen to your SM's, do not retaliate, and acknowledge the root of issues within the company. Company needs progression.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Very favorable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Laguna Beach, CA
    Former Employee - Sales Associate in Laguna Beach, CA

    I worked at Chico's FAS

    Pros

    Training is excellent, my team in Laguna Beach was the best. Manager very fair and willing to teach. Team works together for the good of all.

    Cons

    Not enough time spent on teaching the cash wrap register. Schedules change too often and are not posted more than two weeks at a time.

    Advice to ManagementAdvice

    Share more of how the up coming events are scheduled.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great second job w the best people

    Current Employee - Clerk in Allentown, PA
    Current Employee - Clerk in Allentown, PA

    I have been working at Chico's FAS

    Pros

    Great co workers and atmosphere

    Cons

    None at this time will ck back. Others need pt benefits I dont.

    Advice to ManagementAdvice

    Sr mgmt needs to listen

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chico's FAS

    Pros

    Indoors, AC during the summer. Heat during the winter. Clean. For a large warehouse its is rare to have air/heat in a Distribution Center.

    Cons

    Need to increase pay rate a little.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Westwood, NJ
    Current Employee - Sales Lead in Westwood, NJ

    I have been working at Chico's FAS part-time (less than a year)

    Pros

    Good hours, and responsibility, great training, and good compensation.

    Cons

    Looking for advancement. Looking to work Full Time.

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Stylist in Dallas, TX
    Current Employee - Sales Associate - Stylist in Dallas, TX

    I have been working at Chico's FAS part-time (less than a year)

    Pros

    working with fashion, fun customers

    Cons

    Management dysfunctional. vague internal rules which change constantly. Work schedules routinely posted only a week to 10 days ahead and then hours are changed, often without being told about changes. Cut hours if store is over payroll - 3-4 hour shifts not acceptable. Attitude of some management that employees are "dumb" and very critical. Most associates come from a professional work environment, but this isn't . Attitude of demeaning associates in front of customer is poor management style.

    Advice to ManagementAdvice

    Share more about style forecasts, management needs human resource training of how to interact with associates on a more professional level, better training for cash wrap. Better internal communication

    Doesn't Recommend
    Neutral Outlook
  10. 3 people found this helpful  

    I have been working at Chico's FAS

    Pros

    Food
    Volunteer Opportunities
    Company store
    Gym: great classes and equipment
    Health clinic
    Bikes
    Choice between apple or windows-based computers.
    Pretty campus

    Cons

    Upper-level management and Directors are always in meetings and have horrible communication skills with their teams. You'll never know what's going on.

    No flexible work schedules. 9-5 droll.

    Meeting after meeting where nothing gets done.

    Advice to ManagementAdvice

    Join the 21st century and start looking at what other companies are doing to keep their employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good job if you really need money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Grand Prairie, TX
    Current Employee - Sales Associate in Grand Prairie, TX

    I have been working at Chico's FAS part-time (less than a year)

    Pros

    Somewhat decent merchandise
    Okay co-workers
    Customers are okay when they have coupons

    Cons

    Wasteful, full of double work
    Okay hours
    Strict rules
    Sales pressure
    Moody management, petty with days off
    Worthless employee discount, better off as a customer
    Company is somewhat stupid on standards and freedom of display

    Advice to ManagementAdvice

    Hire managers who don't spend their days gossiping about their associates, and expect them to be workaholics like them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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