Chico's FAS Reviews

Pros

Great team members on staff - great customers

Cons

Workload versus time not comparable

Advice to Senior Management

Work in a real store for an entire week with no suport - be normal

Pros

Company values come first, DSM leadership oustanding and supportive only leading me to meet success. Loyal customer base, highly rewarding - overall a great place to work.

Cons

Not too many... The black out times for vacations but understandable. Retaining sales associates that are clearly not working to their capacity due to HR restrictions.

Advice to Senior Management

Keep in touch on the local markets, not just big city stores. This is where the customer loyalty is huge to Chicos!

Pros

I enjoy working with my co workers and the stores customers. Great store manager. Flexible schedule.

Cons

Difficult to plan as you receive schedule only a few days in advance. To much time spent on the phone as a telemarketer and not on the floor selling. Sales associates make the calls not the management team. This is unfair when we are scheduled for only a few hours a week and they are scheduled for 40. We loose out on "selling" time. Must wear current denim if you want to wear jeans/colored denim. This means you can't wear last seasons pants to go with last seasons tops. Why buy anything new if you can only wear it for 1 season.
Decrease in bonus plan and discount for clothing from years past.
Low pay and to many coupons/discounts to be able to obtain a good bonus
Customers are getting tired of the promotions constantly changing and not getting the best deal. Management stressed because they are constantly afraid they are going to lose their jobs.

Advice to Senior Management

We have top management coming to the store for a 30 min visit. What a joke... we had to remove mannequins from the store for the day only because they didn't meet certain qualifications.DM, SM and sales associates have worked non stop for 1 week rearranging and cleaning store to make it "perfect" for a 30 min visit. Managers were told to buy a current outfit for this visit. Why not let the top management see what it really looks like. If our mannequins aren't the quality Chico's wants to have seen then replace them don't remove them for 1 day. Why fly in for a 30 min visit. Stay and see what we do and how we do it. We are proud of our store let us show them what we are about instead of putting up a false front. Come see what it is like prior to opening when we are trying to decipher all the changes. Many times you can tell the right hand doesn't know what the left hand is doing. Offer support instead of constant threats.

Pros

Chisoc is a growing company.

Cons

Gowing pains for internal policy.

Pros

discount benefits if you are full time

Cons

a backbreaking schedule with last minute schedule approval. coverage minimum store manager run the shoe and schedule cuts if sales are not on plan. horrible hours a very physical job with contant stage sets

Advice to Senior Management

show up do not run your business with 25 emails a day

Pros

Nice store, good training, given hours based on performance, nice clientele,

Cons

Low pay, cattiness and absolutely stupid bonus system, the company should give there employees commission, it is outrageous and they suck

Advice to Senior Management

Give your employees actual commission

Pros

Resources and pros that come with a corporation

Cons

Very little effort is made to promote from within. And when it's done its not always based on merit but networking and politics

Advice to Senior Management

Be more sensitive to actual merit and recognize that. Do not react so overtly with favouratism and promote you preferred associates only.

Pros

Great people to work with

Cons

Pay is low and the Manager does not care about you or your family.

Advice to Senior Management

WE really know what is going on in the strore. Please listin to us.....

Pros

Company is very good with customer service. Making a customer happy and making our own decision is fine with the company. Upbeat dcompany

Cons

Management sometimes is not fair to the employees. Will not speak nicely to the associates and have turnover due to that.

Advice to Senior Management

There should be more positive feedback from senior management to the associates.

Pros

The customers were the best, so much fun and they really appreciated the staff and me. Everyone told us we were the friendliest Chico store!

Cons

Company went through some changes that made working there so stressful. Too much paperwork, Pace sheet, hrly reads, check the Boss every 3 hours, coach employees after every sale, BLAH BLAH BLAH, wasn;t sure when the customer fit in, but the manager had to sell 15% of the business, not right. I was written up for not making plan, never a good word said about anything. I would try to give the DSM some positive remarks about the store and alI she said was you like compliments don't you. How sick is that? No one can live on negative feedback all the time.

Advice to Senior Management

Change the habits of you DSM position. they are not doing you any favors in the store - their agenda is so negative, the Chico business is not doing well because of the all mighty leadership, not the people you have trying to sell the merchandise you send them. Get off their back and get yourselves in geer to do a better job for the company. I f you send the right merchandise in the store, anybody can sell it. Your Style Expert plan is a joke, your bonus plan is another joke. BONUS selling program is a good training tool, but really don't need to memorize it and play act it all the time. You people are too controlling - let up a little so people can enjoy their customer and customers can enjoy shopping.