ChildFund International

  www.childfund.org
  www.childfund.org
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ChildFund International Reviews

Updated September 18, 2014
Updated September 18, 2014
19 Reviews
2.5
19 Reviews
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Anne Lynam Goddard
11 Ratings

Employee Reviews

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  1.  

    Wonderful colleagues... some of the most genuine and supportive people I've ever worked with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at ChildFund International as an intern for less than a year

    Pros

    The mission - everyone seems to take it to heart. Lots of easy-going people who are passionate about their work. Very informal and genial work environment. Good work/life balance. Supervisors offered tons of encouragement and were dedicated to my professional growth (even if that meant providing contacts with other organizations).

    Cons

    Not a true con, but my position didn't convert to a full-time salaried opportunity.

    Recommends
    No opinion of CEO
  2.  

    I have worked full-time for ChildFund for 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ChildFund International full-time for more than 5 years

    Pros

    The mission of helping children is clear and genuine. Employees are friendly and easy to work with. Good benefits and outstanding 403(b).

    Cons

    Every time a new VP comes on board, they clean house and hire different people doing the same exact work, instead of developing skills in-house. The one VP mentioned in previous posts who was going to "save the day" got rid of good people only to hire new staff doing the same work but in "senior" positions, making more money. Each time you saw her, you prayed she'd say hello because if she didn't, you knew you were next. It takes management an extremely long time to make critical decisions.

    Advice to ManagementAdvice

    Hire an outside consultant to help fix the morale problem. This is an excellent organization that continues to lose talent staff because of the unrest.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Friendly, but no edge to compete

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Officer  in  Washington, DC
    Former Employee - Program Officer in Washington, DC

    I worked at ChildFund International full-time for more than a year

    Pros

    The pay was average; great 403(b) if you intend to be there for 3 years; sometimes the opportunity to travel and see the impact of the organization; informal enough that you can reach out to your colleagues in the field; dedicated staff abroad

    Cons

    The workload >40 hours/week; lots of inefficiencies and time wasted on activities that should are not prioritized; too little focus on issues that require immediate attention, too much inward looking at the DC office; little systemization and documentation of work processes; a bit of favoritism, especially among senior staff; lack of anonymous reviews; limited opportunity for career growth within the organization

    Advice to ManagementAdvice

    If you're a director, welcome criticism to improve yourself because you are getting paid to be a leader.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Change needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at ChildFund International full-time for more than 10 years

    Pros

    Great 403b and Summer hours. Paid time off is fair. They also close and delay for snow and pay staff for that time.

    Cons

    Where to start? Its like mean girls in high school. This seems to create turnover every 18 months to 2 years. Never seem to fully staff the department because people there 20 years pick and choose who the will really train in their department and others will have to figure it out. Certain managers work 3 days and never put in pto on their time. Basically stealing. HR turns a blind eye and tells lower staff complaining "Well their managers, they can do whatever they want" Anyone keeping an eye on the managers abusing their position?

    Advice to ManagementAdvice

    Watch your middle managers. They are abusing their positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    ChildFund needs independent review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ChildFund International full-time for more than 3 years

    Pros

    Big organization in a limited job market, kind of the big kid on the block. Easy drive to the office and free parking. Summer hours available but not for all departments.

    Cons

    Way too many long-term staff operating in an organization that needs a serious injection of new skills and growth that will make it competitive in its sector. Time to house clean at director and upper management levels then look at lower levels for skills training or reappointment into new roles. From the top down, decisions are based on emotion and people...who is liked and who isn't rather than what is best for the organization and mission. The security of a long-term well paying job in Richmond creates insularity and staff hold onto their jobs for dear life regardless of productivity. Major shake up needed at all levels.

    Advice to ManagementAdvice

    Stop hiring so many high cost consultants except for ones that will truly look at the organization's business model to unearth how money is being spent, where costs are too high and low, and at least identify a proper working budget that will carry the organization until it figures out where its going. Relying on current staff and leadership charged with strategy will get ChildFund nowhere.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Explore other job opportunities before committing to ChildFund International

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ChildFund International full-time for less than a year

    Pros

    Good work-life balance. Employees at country offices were approachable and friendly.

    Cons

    The business model of this organization is completely outdated therefore it can’t compete with other NGOs especially in the Washington DC area. The organization vision, objectives and strategies are unclear and not adequately promoted within the staff. Leadership at headquarters and in country offices is poor. Personal experience with manager was awful. This person was not a good manager and coach, did not empower the team, lack of communication, did not listen to the team, out-of-touch with employees, no team meetings ever and provided just negative feedback with a very dictatorial and authoritarian character.

    Advice to ManagementAdvice

    Advice to Board is to review and shake up the current leadership, listen and COMMUNICATE with your employees. Redefine organizational objectives and really honestly make a difference in the life of children everywhere. Mean what you say and translate well the message to your employees so they feel motivated to come to work. You are losing good ones because of politics and outdated business model that can’t make you competitive in the NGO world.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Needs unfreezing the culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Richmond, VA
    Former Employee - Manager in Richmond, VA

    I worked at ChildFund International full-time for more than 5 years

    Pros

    Good for vulnerable children in providing means for addressing issues of basic needs

    Cons

    Too complicated leadership and unfair treatment of staff by the deaf managment to the hard working force

    Advice to ManagementAdvice

    Unfreeze the current situation and take action to change the status quo in order to better utilize the resources. Need time to listen to grass root level of staff who has a lot creative and innovative ideas instead of imposing from top. Any change should be communicate well enough and inclusive of other ideas at various level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Meaning and impact in a difficult environment with potential for so much more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ChildFund International full-time

    Pros

    1) Meaning - Ensuring children have what they need to thrive - working on behalf of and in partnership with the world's most vulnerable and excluded children. Whatever the challenges 'at the office', when you rest your head on your pillow, you know that your experience, gifts, focus and efforts are in service to something worthwhile.
    2) Manageable pace with friday afternoons off in the summer - allows for time with family and friends and other interests.
    3) Friendly workplace - Generally, colleagues are an easy-going and personable bunch. The smiles, hellos and how are yous are nice to have.

    Cons

    1) Fair to poor management and leadership - mixed group at the Director and VP levels. Most leaders are genuinely good people who want to do the right thing. Some are effective and others try hard, but don't know how to drive performance and develop people. A few are simply toxic and shouldn't be in leadership positions.
    2) Challenging Culture - risk-aversion, bias towards doing the same things whether they work or not, distrust and cynicism (largely driven by a few people's bad behavior remaining unaddressed) and a lack of drive toward innovation and future-orientation
    3) Lack of development - no clear commitment or investment to grow or develop staff. Lack of opportunity to stretch and grow.

    Advice to ManagementAdvice

    To the CEO an Board: Have a 3rd-party conduct a thorough, valid and anonymous employee survey to learn what employees at all levels and in all parts of the organization know. Have a consulting firm do an objective assessment of organization performance. Commit to evolving the organization and moving toward an inspiring vision and energizing culture. You can do this. It may require changing a few leaders out, but the foundation is solid, the heart is here in this organization and the work is too important to strive for anything less.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    A dark week for Childfund

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  Richmond, VA
    Current Employee - Finance in Richmond, VA

    I have been working at ChildFund International full-time for more than 5 years

    Pros

    Good people and mission. An old organization that needs to come into the real world and it can with the right leadership. We lost the only leader who really wanted to do that.

    Cons

    The blindness of the CEO. She is uncaring and is not in touch with the people. This week we lost the only executive with skills, a heart for the mission, and a vision to lead us out of darkness, seven years of declining revenues. The CEO sent out an email saying that the head of fundraising resigned but everybody knows she would not have chosen to do that unless she was pushed. Unless she was so fed up with the problems that she had to get out of here. We are all scared. The other executives are weak and the CEO doesn't have the ability to lead this organization. The executive who has left was the only one who spoke up. She was loved by her staff and others because of her fairness and strength. But she was never part of the CEO in-crowd because she was too strong. It is a dark time for us now.

    Advice to ManagementAdvice

    Clean out the CEO and weak leadership and invite the head of fundraising to come back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Very bad politically correct work environment with lots of politics and bad leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at ChildFund International full-time for more than 10 years

    Pros

    The idea of helping and saving children is the biggest pro, but after working at CFI for over 15 years there are better alternatives for donors and making an impact.

    Cons

    Politics: this is a very political place to work and most of the politics comes from senior leadership but it is found across all parts of the US office. It is a very politically correct environment and the internal complaints process is a joke with one of my colleagues being warned about not wearing her shoes while sitting at her desk.

    Leadership: the CEO is well meaning but has no sense of direction or the importance of funding for our work. We have had 7 years of dropping revenues and changing the name to ChildFund from Christian Children's Fund has been disastrous on fundraising. Over leadership team are constantly changing direction with no clear strategy or discipline.

    Mediocrity: always seems to win and it comes from the top with the Executive Team and Division Heads being very weak, fighting with each other and being very indecisive. Good people are quickly boxed in, and either leave or are let go in the regular budget cutting exercise which is brings a lot of stress as you wonder if this time it will be you who is let go. It doesn't matter if you are very good at your job either and forget about performance related reviews feeding into your development or pay rises as you get the same no matter how good or bad you are.

    Advice to ManagementAdvice

    The Board should clean out senior leadership and take a very close look at the big ticket projects which are failing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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