Children's Health

www.childrens.com
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Children's Health Reviews

Updated March 4, 2015
Updated March 4, 2015
85 Reviews
2.9
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Children's Health President and CEO Christopher J. Durovich
Christopher J. Durovich
51 Ratings

Review Highlights

Pros
  • They live the mission: making life better for children (in 5 reviews)

  • is a great mission statement and I believe the organization as a whole lives up to that goal (in 7 reviews)


Cons
  • Anything coming out of the Purple Palace - senior leadership is lots of words and no action (in 6 reviews)

  • Senior management is in their own salaried world (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pretty good for working at a large facility!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Dallas, TX
    Former Employee - Systems Analyst in Dallas, TX

    I worked at Children's Health full-time (more than 3 years)

    Pros

    Benefits are pretty good - retirement, etc.

    Cons

    As in all large corporations, there are the 'usual' big machine hoops to jump through, especially If/when trying to order something (at least on the IT side of the house). Clinical side may be different.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Enjoyed the interaction with the children and the families, very much the best part of the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Nurse in Plano, TX
    Former Employee - Clinical Nurse in Plano, TX

    I worked at Children's Health full-time (more than 5 years)

    Pros

    Salary was fair and the compensation package was very competitive in the industry.

    Cons

    Middle management and team level management seemed to 'stay away' from ever getting up-to-date with the actual front-line that staff experienced daily.

    Advice to ManagementAdvice

    Remember that the personnel interacting with the kids and families are at the heart of what we do as a hospital. You have GOT to keep your personal feelings out of it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Anesthesiologist Assistant

    Current Employee - Anesthesiologist Assistant in Dallas, TX
    Current Employee - Anesthesiologist Assistant in Dallas, TX

    I have been working at Children's Health full-time (less than a year)

    Pros

    Best Childrens Hospital In Dallas Area

    Cons

    PTO time is only 20 days, all bundled together

    Advice to ManagementAdvice

    Increase PTO time and add sick days

    Doesn't Recommend
    Positive Outlook
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  5.  

    To much change in leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Children's Health full-time (more than a year)

    Pros

    - some nice people
    - you're helping the kids

    Cons

    work-life balance is not a priority
    I have a clueless boss that is very demeaning
    health insurance premiums are not competitive
    traffic is horrible
    too much change in leadership
    re-organization seems to be the norm

    Advice to ManagementAdvice

    Let go of your ego's.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Former employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Children's Health

    Pros

    Great work environment, strong mission.

    Cons

    Top heavy organization, not enough front line staff. At times felt on "an island" when I needed the most support.

    Recommends
    Positive Outlook
  7.  

    Excellent system, excellent people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Children's Health full-time (more than 3 years)

    Pros

    Obviously working for a system like Children's is an honor, and a privilege. The people are great, the facility is beautiful and you are making life better for children! Just thinking about my time there makes me proud. The benefits are great, and the PTO is plentiful.

    Cons

    There is not a lot of flexibility (ie working from home) for a lot of administrative departments - even though many of the other big systems in the area allow their employees to so. There is A LOT of work to be done, and sometimes employees get overwhelmed but overall, it's not bad. Employees have to park a little far away too.

    Advice to ManagementAdvice

    Start finding ways to give a little more autonomy with the flexibility (they'll go to other systems to get it!) otherwise - keep doing what you're soinf!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A company full of Sycophants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at Children's Health full-time (more than 10 years)

    Pros

    There are a lot of well intentioned people that work at this organization; working hard to do the right things for the patients and families to promote better clinical outcomes.

    Cons

    The senior leadership is full of sycophants. Continuous back-stabbing and lying for their own advantages, at the detriment of the organization as a whole; especially the employees. The amount of financial waste that goes on daily is sickening and a case study in why health care cost are so incredibly high. I have personally seen millions spent on projects to literally have them immediately abandoned after they where completed. (Specifically IT systems) There is zero accountability for this waste and unfortunately the executives continue to give their stamp of approval on this type of activity as they reward those in control of these bad behaviors. The pure lack of profit and loss responsibilities/accountabilities is completely insane. There is a continued focus on how to squeeze more money out of state and federal reimbursements and how to create new lines of business, chasing pots of gold at the end of random rainbows, rather then focusing on how to make existing areas efficient and profitable. Children's is leading the way in terms of it's cost of services, it is among the highest in the nation.

    A lot of the issues are directly related to the a love hate relationship between the Doctors and the organization. The Doctors love to hate everything the hospital does and the hospital loves to cater to their every whim. If you have a facility that is open and staffed 40 hours a week and the doctors choose to only see patients 15-20 of those hours, well you can see the problem there. The executive leadership is so afraid of the Medical Staff and the relationship with UT Southwest that they will not do anything about it. Again, common sense says that you don't staff for the 40 hours of you find doctors that will work a full week seeing patients. The arrogance and god complex that 95% of these doctors have is ridiculous and has been left unchecked for far too long.

    The business model of Healthcare is a broken and one could not expect Children's to not fall into some of the same traps that it's peers do. However, the continued directed this organization is going is only going to lead to it's ultimate demise; maybe this will be a good thing. It is a 100 year old organization and continues to run it's business like a 100 year old organization; old, slow, and inefficient. There are so many senior leaders that want to be like the perceived peer hospitals, but no one wants to do the hard work to get there. They want to spend their way to the top.

    Bad behavior amongst the leadership is so common it almost appears it is taught at some level. There are leaders that continue to degrade, demoralize, and denigrate the employees day in and day out. When brought to HR's attention or even to simply their peers, it is overlooked or explained away in some manner. Employee engagement scores continue to indicate that the employees and senior leadership are not on the same page with the happiness and well being of it's employees. Most groups are short staffed and long hours are demanded from all. The idea is work life balance does not exist. There is often expectation that work continues well into the night each day after normal business hours are over. I do not shy away from hard work for the sake of getting to goal on a project or effort. However, the expectation is that you pull these types of hours 365 days out of year simply because. Everyone needs a good understanding of working smarter and not harder. Sadly enough, staying late and working weekends is talked about by everyone as some sort of badge of honor.

    The senior leadership operates as some sort of oligarchical dystopia society. The rich get richer and the peasant employees must do as their kinds tell them. There are no open doors to senior leaders. If you interact with them, do so only if you have first been spoken to. Then act as if they are better then everyone under them. It is truly sad to see that both the CEO and the Board allow this type of activity to not only be allowed but encouraged.

    Advice to ManagementAdvice

    The best advise is to start from the top. Everyone in the executive level needs to wake up in the morning and take a hard look at themselves. Asking themselves, "Is this the kind of person I really want to be?" Better controls on financial spend is a must. Someone needs to get a backbone and 'handle' the Doctors and the delicate UT Southwest Relationship. Continuing to be railroaded by that group on one hand and trying to demand respect from your employees makes you look sad and pathetic. Not something anyone is looking for in a leader.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great hospital

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Health

    Pros

    Great hospital to work for.

    Cons

    location in dallas requires a lot of walking

    Recommends
    Positive Outlook
  10. 8 people found this helpful  

    Worst place I've ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Health

    Pros

    The beautiful caretakers who are in it to change lives.

    Cons

    The CEO and the chief marketing officer need to change in order for this place to be bearable. The marketing department is the most corrupt, toxic work environment I've ever been in. Over 35 people of a nearly 50-person department have either left or been fired (about half and half) in the matter of two years under the same Chief Marketing Officer. Yet, she stays in her role?!

    Those of us who remain hear and see sexism, ageism, sexual harrament, racism and homophobia on a weekly basis. She continues to run a department that is the laughing stock of the hospital/marketing industry in Dallas. Believe me, all of us are trying to get out.

    Everyone in the marketing department is at the will of the CEO, whose mood swings control the entire business. Oh, and it is a well-known fact he doesn't like children (yes, while working at a children's hospital.)

    Advice to ManagementAdvice

    Change. Read your reviews. Be self aware. Don't be horrible people.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Worst place on the planet to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Enterprise Applications Analyst in Dallas, TX
    Former Employee - Senior Enterprise Applications Analyst in Dallas, TX

    I worked at Children's Health full-time (more than 3 years)

    Pros

    They see anyone regardless of income

    Cons

    They treat the employees like crap. Per management is so far out of it, aliens could land in the ER and they wouldn't have a clue. They waste money.

    Advice to ManagementAdvice

    Get new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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