Children's Healthcare of Atlanta

  www.choa.org
  www.choa.org

Children's Healthcare of Atlanta Reviews

Updated November 17, 2014
Updated November 17, 2014
125 Reviews
3.5
125 Reviews
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Children's Healthcare of Atlanta President and CEO Donna W. Hyland
Donna W. Hyland
76 Ratings

Review Highlights

Pros
  • The hospital provides great work life balance most of the time (in 13 reviews)

  • Great benefits, wonderful working relationship and camaraderie among co-workers (in 14 reviews)


Cons
  • Little to NO opportunity for career advancement for non-clinical staff (i (in 5 reviews)

  • Low pay, incompetent management, inequity even within departments (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    "A very valuable learning experience"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Atlanta, GA
    Current Employee - Pharmacy Technician in Atlanta, GA

    I have been working at Children's Healthcare of Atlanta full-time (more than an year)

    Pros

    I enjoy working at CHOA. This is a great company overall. Great benefits.

    Cons

    Pay tends to be on the lower end when researching other companies.

    Advice to ManagementAdvice

    Workers who work hard and deserve raises should be given accordingly.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great if you're a nurse, not so great otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Atlanta, GA
    Current Employee - Coordinator in Atlanta, GA

    I have been working at Children's Healthcare of Atlanta full-time (more than 3 years)

    Pros

    Great staff, nice perks (i.e. fitness classes, discounts, concierge, etc.)

    Cons

    Low pay, incompetent management, inequity even within departments.

    Advice to ManagementAdvice

    I think the upper management needs more training on how to manage people. Most feel that control and intimidation is the best technique but this only contributes to high turnover.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Autocratic and hypocritical culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Services in Atlanta, GA
    Current Employee - Family Services in Atlanta, GA

    I have been working at Children's Healthcare of Atlanta part-time (more than 8 years)

    Pros

    There are wonderful employees dedicated to the kids. The management the director level is dedicated to making money and ensuring they have little responsibility but all decision making authority.

    Cons

    Director's need to be more aware of the negative culture they are creating. It may not seem to matter now, but the organization is rotting from the inside.

    Advice to ManagementAdvice

    Listen to your employees and allow them to constructively offer feedback without fear of retaliation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Pissed off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Healthcare of Atlanta full-time (more than 5 years)

    Pros

    Great place to take your sick child.

    Cons

    Not satisfied with upper mnagement

    Advice to ManagementAdvice

    BE HONEST!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Amazing place for kids and clinicians

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Healthcare of Atlanta

    Pros

    Clinical staff are the best of the best, and they support each other really well. CHOA runs amazing medical facilities.

    Cons

    Non-clinical staff is unappreciated, untrusted and, after being worn down, unmotivated.

    Advice to ManagementAdvice

    Try some positive support and encouragement about the great work people are doing -- you'll get a lot more from them.

  7.  

    IT Experience at CHOA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - One of the IT Departments in Atlanta, GA
    Current Employee - One of the IT Departments in Atlanta, GA

    I have been working at Children's Healthcare of Atlanta full-time (more than an year)

    Pros

    This organization does so much for children in the state of Georgia. I was very excited to be a part of CHOA and to be able to take pride in knowing how my work was positively impacting the lives of families. The CEO is fabulous and dynamic.

    Cons

    Mid-level management and director-level management is spotty and weak. The IT department takes a "fly by the seat of your pants" tack. I was consistently nervous about the monthly new deployments and a lack of solid validation. Sometimes when things break or go wrong, employees are singled out and blamed. Attempts to change this culture often fall on deaf ears. It felt like an "Epic shop". If you want to do very little, go nowhere and sweet-talk your manager for preferential treatment, this is the area for you. They do not readily promote from within. They make you sign a document promising you will pay back any required training costs if you leave the organization within a set period of time and there is no forewarning of this until you have already started with the organization. This may or may not fly in the face of the FLSA. My experience so far has a "bait and switch" feel to it. They do not have many official trainers on staff so you are left holding the bag and as a consequence users train each other over time, sometimes incorrectly. This causes repeated issues with the main EMR application. They do not follow the handbook policy as it relates to making inter-departmental transfers.

    Advice to ManagementAdvice

    Focus on your people. Get to know them. Show impartiality and help your team become the best that it can be. Be present. Support everyone. Foster a good environment and not one where everyone wants to work from home and / or leave. Pay staff appropriately.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    They are truly "dedicated to all better"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Team Lead in Atlanta, GA
    Current Employee - Nurse Team Lead in Atlanta, GA

    I have been working at Children's Healthcare of Atlanta full-time (more than 3 years)

    Pros

    Work with kids!
    Good system for advancement if your willing to do the extra work
    Encourage personal wellness
    Good benefits

    Cons

    I've worked in two different departments. Inpatient management was well developed. Outpatient management is a mess.

    Advice to ManagementAdvice

    In my current role I would recommend collaboration with your team and not punitive approaches to get desired results!

    Recommends
    No opinion of CEO
  9.  

    It all depends on your location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist in Atlanta, GA
    Former Employee - Pharmacist in Atlanta, GA

    I worked at Children's Healthcare of Atlanta part-time (more than an year)

    Pros

    You learn new things every day; it's a continuous learning environment. I enjoyed working with the medical residents. They were easy to work with if a dose needed adjusting. They were very open to our recommendations.

    Cons

    Parking was off-site; if you got off at night, there was very little lighting and large bushes near my parking deck. Draconian corporate policies if you had to call in sick for your child (and this is a great place for working parents?). The Egleston pharmacy was not open to newcomers. They were nice on the surface, but ready to stab you behind your back. The pharmacy trainer was disorganized and confusing. A lot of work is done that could be done more efficiently.

    Advice to ManagementAdvice

    Save money on the t-shirts and upgrade the equipment that patients don't see. New pharmacy management would be a plus.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Many years of employment, development, and advancement at Children's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Atlanta, GA
    Current Employee - Management in Atlanta, GA

    I have been working at Children's Healthcare of Atlanta full-time (more than 10 years)

    Pros

    Great "people" focus - from wellness to a huge amount of professional/leadership development. Many opportunities for advancement, especially for clinical and professional staff. Can't beat the mission: "To make kids better today and healthier tomorrow". It's great to work at a place where people are dedicated and passionate about making life better for kids.

    Cons

    Decision making can be slow and could be better disseminated to levels closer to the issue.

    Advice to ManagementAdvice

    For each decision, continue to ask, "Is this the best for the kids?" and "How will this affect and be perceived by our employees?".

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    I've been here for 10 years for a reason!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Healthcare of Atlanta full-time (more than 8 years)

    Pros

    I love CHOA. I've worked at egleston for about 10 years now. I've actually left once to finish school and came right back when I was ready to return to work. It's the best company I've worked for. The management is the most supportive of any hospital I've worked for, the work life balance is good, and the benefits are great. The staff is great and the teamwork aspect is there. Staffing for RN's is optimal and I was hardly ever understaffed on my unit.

    Cons

    You do have to take a health assessment to get a discount on your health insurance. This is basically an excuse to tell you that you're overweight, a smoker, etc.... This is optional and a hassle. Because of the strong for life campaign to stop childhood obesity, the cafeteria selection can be pretty awful. Most floors have very few weekend option nurses so most staff nurses work every other weekend which is a pain but expected.

    Advice to ManagementAdvice

    My only complaint is the health assessment with the benefits plan.

    Recommends
    Positive Outlook
    Approves of CEO

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