Children's Mercy Hospital Reviews

Pros

Great nurse to patient ratio
Oppurnities for education
Hosptial is designed to truly give the best care possible to the patient's and their families

Cons

Hard to get a job there
Lower pay initially but worth it

Advice to Senior Management

They do a truly wonderfukl job!!

Pros

Feeling of satisfaction in helping children in need.

Cons

Lower pay than other hospitals. Poor communication within the hospital.

Advice to Senior Management

Let the staff know what is going on so we don't sound stupid infront of our parents and patients. They trust us to know the process. The whole hospital needs to work on their customer service skills and phone manners. Parent's shouldn't have to go through the nurse advise line just to make an appt in the clinic, it's very inconvenient for them.

Pros

Helping children who can't help themselves

Cons

Very pronounced differences between departments. Nursing make demands but don't follow their own rules.

Advice to Senior Management

Stop being unfair in your hiring practices.

Pros

great people, great mission, good pay

Cons

hours, pay, growth, and budget

Pros

I love working for Children's Mercy. The management is fair and high-level leadership is very competent and makes good choices for the employees. My immediate supervisors have worked with my through struggles in my personal life. They will adapt and make changes to accommodate their employees needs. I would recommend a job at the hospital to anyone seeking to work with good quality health professionals. Staffing ratios are suburb, they have to be the best in the metro.

Cons

The worst thing I can think of is that we must ride a shuttle bus from the off-site parking location. At most, this is a slight annoyance.

Advice to Senior Management

Keep fighting the good fight for your employees. We appreciate you!

Pros

The people!!! The staff at CMH is so happy to be there and really hate to leave when they need to for personal reasons. This is a great place to start a job. A lot of education and orientation to the jobs at CMH. Great staff support and is somewhat good with making a schedule that works for the staff, especially if needed for school.

Cons

Most units are not very flexible on shifts other than 12 hours, unless it is an extra shift. Must work weekends and holidays at some point, even if you are just part-time.

Advice to Senior Management

Would like more feedback tools, review tools, and to be more flexible on splitting shifts. Management needs to be more involved in the patient care to see what the staff is doing and get a feel for the problems that exist.

Pros

Everything. This is a place where the kids REALLY DO COME FIRST! From management to staffers, everyone understands this and works together.

Cons

Sometimes upper management have different ideas about how to achieve the same goal. Occassionally it takes too long to come to concensus and it leaves middle managers scrambling to implement their decisions.

Other than that...this place is wonderful!

Advice to Senior Management

Keep doing what you are doing. Make decisions together.

Pros

Well respected institution in the community.
Working for the good of children.
Tuition pre-payment for school, Avila Advantage on campus program.

Cons

You're expected to consider yourself lucky to work at such a well-respected institution.
Absolutely no chance of moving up from within. You must leave and then return in order to get a promotion of any type despite any education you gain.
I've worked here for 10 years and am finishing up my MBA. Members of my class have said they were actually told by HR that the education we gained while employed here is worthless in our application for promoted positions. They would consider someone from outside the institution before someone from within.
Major difference in viewpoints of people who have been here less than 5 years and those who've been here over 5 years. 5 years seems to be the point at which you are exposed to the rotten, ugly underbelly that is the good ol' boys political network of CMH. The happy, glossy facade hides an ugly, horrible, political minefield. Welcome to hell my friends.
Advice to those who want to work here: get in, get your education, get out within 5 years...period.

Advice to Senior Management

Create plans for people to grow professionally and to be promoted or keep watching good, talented people who share your vision and culture walk out the door to better opportunities.

Pros

The pay at Children's Mercy Hospital is pretty decent. Working to promote the health and wellness of children is very satisfying. There are ways to advance in the organization, if you play to the right people.

Cons

Management doesn't care about staff. I had a human resources employee tell me that everyone is expendable. The politics of the hospital is complex and gets in the way of doing a good job in some departments. Nurses and Doctors are treated well, but everyone else not so much. Nurses rule this hospital, so if you go against them, it doesn't go well. Management is in competition with eachother, so sometimes things don't get done, that should. If you believe in the "Mercy Way", things will go well for you at this hospital.

Advice to Senior Management

Communicate with your staff!

Pros

CChildren's Mercy, for the most part, is highly committed to providing top-notch care to children. As a physician you have access to the best in diagnostic and laboratory testing and specialists available for consultation for your patients. Most everyone that works here takes great pride in what they do, and therefore, everyone works with a great sense of teamwork and purpose. It is a beautiful campus that is always expanding to meet new needs. The hospital takes good care of its employees with great benefits and programs. The salaries are also very competitive and physicians have a nice educational stipend.

Cons

I often feel like I have no control over the day-to -day operations of how our clinic is run. I feel like the administration does not listen, or does not care what the people in "the trenches" have to say about what might make thinks run more smoothly. Also, like with any corporation, you have to deal with the BS things like the yearly anti-harrasement training, "diversity training", HIPPA training, ect.

Advice to Senior Management

Help us to run our clinic more smoothly and help us help our patients have better access.