Chili's

  www.chilis.com
  www.chilis.com

Chili's Reviews in Austin, TX

Updated August 19, 2014
Updated August 19, 2014
589 Reviews
3.4
589 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
48 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX

    I have been working at Chili's full-time (more than 5 years)

    Pros

    Chilis is a company that cares about people and the lives of people. Flexible work hours with only 5 shifts a week as a manager. Great benifits.

    Cons

    Just like with most large companies, the work load is pretty heavy. Expectations are very high and the days are sometimes long due to the lack of manpower at times.

    Advice to ManagementAdvice

    Consider dropping business rules or at least make them within reach in order to maintain facility as well as TM satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Money if you're in the right place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/To-go/QA/Host in Bastrop, TX
    Current Employee - Server/To-go/QA/Host in Bastrop, TX

    I have been working at Chili's full-time (more than an year)

    Pros

    If there are limited restaurants in your area and high traffic you're likely to get a good amount of customers, equaling out to good tips.

    There are plenty of positions so you shouldn't be afraid of not enough hours, I personally held just about every front of house position as possible.

    They were also very good at giving you the days off that you wanted.

    Cons

    However bigger cities mean bigger competition, who's gonna want to eat at a chili's when there are dozens other places? We were regularly short staffed, making it a bit too stressful for my taste, I didn't know when I would have to work harder to make up for other people.

    Advice to ManagementAdvice

    They weren't together, at several times I heard them each tell me something different about an issue. Some managers would tell me to completely forget what another had said, every now and then even overriding the general manager.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Wouldn't go back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX

    I worked at Chili's part-time (more than an year)

    Pros

    Decent price point, a lot of bar regulars.

    Cons

    Terrible management, high turn over for employees

    Advice to ManagementAdvice

    Get it together.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good for what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX

    I worked at Chili's full-time (more than 5 years)

    Pros

    Once you are trained, you should make decent money

    Cons

    Management is all over the place

    Advice to ManagementAdvice

    Offer better benefits

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    No thanks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Georgetown, TX
    Current Employee - Server/Bartender in Georgetown, TX

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Good money
    Flexible schedule
    Great college job
    Great coworkers

    Cons

    Highly stressful
    Poor leadership
    Expected to do many things
    Menu tries to do too many things at once, but not doing any of them well

    Advice to ManagementAdvice

    Lighten the load. In a shift, a server/bartender will have the responsibility of host, cook, dishwasher, and busier while getting paid $2.13/hour. No thanks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Waitor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Austin, TX
    Former Employee - Server/Waiter in Austin, TX

    I worked at Chili's part-time (more than 3 years)

    Pros

    Flexible schedule. Good money if in good neighborhood. Exercise

    Cons

    Tiring. Not good long term income because of lack of growth opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in San Marcos, TX
    Current Employee - Waitress in San Marcos, TX

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Best way to make money while working your way through college

    Cons

    Busy store - must be willing to work hard

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work with easy hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Buda, TX
    Current Employee - Server in Buda, TX

    I have been working at Chili's part-time (more than 3 years)

    Pros

    They always work with your schedule and you can make quick money. Easy online scheduling program makes it easy to change your shifts with coworkers

    Cons

    Lazy coworkers, new managers that are still enthusiastic and annoying

    Advice to ManagementAdvice

    Don't test all your new management on one store! Employees don't want a daily pep talk. We came here to make money, not get a life coaching session.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Time! Fast easy money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Round Rock, TX
    Current Employee - Server in Round Rock, TX

    I have been working at Chili's full-time (more than an year)

    Pros

    Easy Money, People, Traffic, Hours, Flexibility, Lack of Responsibility, Distance to home

    Cons

    Communication, Management plays with you, tease you with shifts and schedules, Side work

    Advice to ManagementAdvice

    stop squeezing so hard on the stores

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Overall, a frantically fun time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Manager in Austin, TX
    Former Employee - Assistant Manager in Austin, TX

    I worked at Chili's

    Pros

    If you want a career that takes you in to the fast-beat world of the service industry, Chili's is "the place to be"! Great atmosphere new challenges everyday.

    Cons

    If you are a hardcore family man or women, then choose your commitments wisely. With any career, you are either in it for the long haul, or you choose the path of least destruction.

    Advice to ManagementAdvice

    Great training! A continual process that does not get lost in the company's values or beliefs. Coaching and development process is key! Stay true to your own values, and don't get discouraged when they don't coincide with the company. There will still be balance.

    Recommends
    Approves of CEO

Chili's Photos

Chilis
Store front
MARGARITA BAR

+ Add Photo

Work at Chili's? Share Your Experiences

Chili's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.