Work in HR or Recruiting?
Chili's
3.3 of 5 290 reviews
www.chilis.com Dallas, TX 5000+ Employees

Chili's Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

3.3 290 reviews

                             

62% Approve of the CEO

Chili's President Douglas Brooks

Douglas Brooks

(118 ratings)

61% of employees recommend this company to a friend
290 Employee Reviews
Relevance Date Rating
in
  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Fair

Anonymous Employee (Current Employee)

I have been working at Chili's

ProsMeet interesting people
Challenging work environment

ConsNot allowed to have enough staff. Will work unnecessarily hard as a manager doing employee functions.

Advice to Senior ManagementBe more committed to making money. Staff the stores.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

 

The most horrendously, nightmare-fueled restaurant to ever work for.

Quality Assurance (Current Employee)
Tampa, FL

I have been working at Chili's part-time for more than 3 years

ProsMoney is the only pro, when you get to Chilis you'll understand that this isn't a positive work environment. Its a 'try to survive every day environment'.

Cons-Management completely changing their attitudes about topics from one hour to the next
-Constant bickering and fighting between the Back of the House and Front of the House
-Unreasonable expectations from crew, little customer service.

Advice to Senior ManagementStart showing some employee loyalty.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         

 

Good For Teens !!!

Hostess (Former Employee)
Miami, FL

I worked at Chili's part-time for less than a year

ProsFun environment, Laid back at times, Very busy at others, Flexible work schedule, Okay pay for teens who are looking for pocket change.

ConsIt can get hectic, Standing for long hours, Can be dysfunctional at times, Managers can be unprofessional at times.

Advice to Senior ManagementMaybe managers should take classes on how to run a business and then things will run a little more smoothly.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

corporate typical

Anonymous Employee (Current Employee)

I have been working at Chili's

Proscaring company willing to help its employees

Conscorporate guidelines stifle employees ability to excel as customer service reps

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Nice place to work, but lack of bussers puts far too much on the server's plates.

Host/Server (Current Employee)

I have been working at Chili's part-time for more than a year

ProsRecognition when you do a great job.
If serving can make quite a lot of money.
Good team oriented atmosphere.

ConsTraining was hit or miss.
Lack of dedicated bussers or food runners.
Given a promotion, but was given very little hours as server, with unrealistically high expectations and poor training.
Busy nights get very stressful, especially when understaffed.

Advice to Senior ManagementTake a closer look at the trainers. Some do a great job, others really don't care at all. When promoting individuals, give them the opportunity to actually work those shifts, so they can get the hang of the job.

Hire back bussers, so hosts can focus on hosting, and servers can handle multiple tables efficiently. Otherwise, include hosts in the server's mandatory tipshare, as they pick up the slack for bussing when servers fall behind.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

I liked working here but the store had low volume of guest

Server (Current Employee)
Romeoville, IL

I have been working at Chili's part-time for more than a year

ProsI love the managers and staff

Consnot very busy and the tips aren't great either.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Wonderful experience gained, very enthusiastic team and managers, exactly what you would think about working there.

Server (Former Employee)
Kissimmee, FL

I worked at Chili's full-time for more than a year

ProsThey do offer servers cheaper healthcare, and dental via payroll deduction, so it is cheaper than signing up by yourself at insurance companies. Great atmosphere, loved working there and the food of course is delicious.

ConsVery busy restaurant, so if you're not use to you will have to learn quick, sometimes you don't get the tip you deserve due to other functions in the business going smoothly. Like cooks putting out food cold and incorrect. As with any waitress job though.

Advice to Senior ManagementOverall a good place to work, I think there should be food runners for busy locations at least similar to TGIFridays for the servers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

I fell in love with Chili's

Hostess (Current Employee)
McAllen, TX

I have been working at Chili's part-time for less than a year

Prosgreat work environment
good pay
raise opportunities
you meet a lot of people
you learn how to socialize

Consfavoritism
some shifts are pretty bad

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

it was a high pace job well thats if you weren't ready.

Line Cook (Former Employee)

I worked at Chili's full-time for less than a year

ProsGood managers, if you asked with time about your schedule they tried to work something out with you.

ConsYou sometimes have to work long shifts

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

pretty good

Anonymous Employee (Former Employee)

I worked at Chili's full-time for more than 8 years

Proscorporate will back you up in a pinch, our store was esp great during the hurricane..met wonderful people. 50% discount at sister restaurants

Consits really hard to give great service, via 'team service' or otherwise when our bussers are taken away..we have 8-12 tables between 2 servers we have to bus EVERYTHING ourselves, run food all while getting double sat (God forbid someone needs an allergy menu, or takes forever to order, then we're really backed up) and the menu is all over the place

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
1120 of 290 Reviews RSS Feed embed Embed

Worked for Chili's? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.