Chili's Reviews

Updated October 19, 2014
Updated October 19, 2014
549 Reviews
3.2
549 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
33 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 38 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 19 reviews)

  • Management quality of life is horrendous (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Fairfax, VA
    Former Employee - Food Server in Fairfax, VA

    I worked at Chili's full-time (more than an year)

    Pros

    Food is always CONSISTENT AND TIMELY

    Cons

    People that come in usually don't tip well

    Advice to ManagementAdvice

    Pay attention to your staff

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I just started about two weeks ago and I can honestly already say I love my job!

    Current Employee - Hostess in Winston-Salem, NC
    Current Employee - Hostess in Winston-Salem, NC

    I have been working at Chili's part-time (less than an year)

    Pros

    Great management, great environment. Most of my coworkers are extremely friendly and we work great as a team. Since I've started, we've been pretty busy almost every day that I work so I'm not easily bored. The food is delicious and the customers are super friendly!

    Cons

    servers take forever to bus their tables, so it makes the hosts job harder. A couple of my fellow hostesses are lazy and just stand at the host stand and never actually seat customers or wipe off tables so I'm stuck running around the restaurant trying to seat loads of customers on my own.

    Advice to ManagementAdvice

    Make sure that all employees are doing an equal share of work throughout the day/night so that all the pressure to keep up with the crowd isn't on one single person.

    Recommends
  3.  

    easy money but unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Chili's part-time (more than an year)

    Pros

    great environment, easy money and helps gain better communication skills.

    Cons

    if you are not patient and can not handle multi-taking and dealing with unhappy costumers then this is not the job for you

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    I love working for Chili's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at Chili's full-time (more than 5 years)

    Pros

    They are flexible on scheduling. Always get two weeks vacation. Benefits are there if you want them. All around solid company.

    Cons

    Long hours are rough minimum 50 hour work week for management. If you have a day you need to leave early they make you make up the hours. Insurance is really expensive.

    Advice to ManagementAdvice

    Bring some quality of life initiatives back!

    Approves of CEO
  6.  

    I loved working here!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Murrieta, CA
    Former Employee - Server in Murrieta, CA

    I worked at Chili's part-time (more than 3 years)

    Pros

    The whole crew was like a big family... very casual. Also Brinker corporation does some great things in the community!

    Cons

    Very casual usually leads to very unprofessional

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Fun company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Pearland, TX
    Former Employee - Server in Pearland, TX

    I worked at Chili's part-time (more than an year)

    Pros

    Constant sales contests, flexible schedule, reliable coworkers.
    Coworkers are all friends. Go out together, soccer tournaments around thanksgiving
    charitable - raises money for St Judes every year

    Cons

    Can be a stressful environment. Huge difference in what servers with average sections get and what servers with the best section get

    Advice to ManagementAdvice

    can't think of anything. The locations I worked at had great management. (Pearland Parkway and Buffalo Speedway)

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Knightdale, NC
    Current Employee - Anonymous Employee in Knightdale, NC

    I have been working at Chili's

    Pros

    Fun atmosphere and really enjoyed myself.

    Cons

    Hard work.
    Long hours.
    Young workers were difficult to work with. Played too much.

    Advice to ManagementAdvice

    I liked my managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Acworth, GA
    Former Employee - Food Server in Acworth, GA

    I worked at Chili's full-time (more than an year)

    Pros

    Friendly, supportive, and helpful staff.
    Convenient online scheduling.
    Discount dining card.
    Flexible hours.
    Fast paced environment.

    Cons

    As with any restaurant job you may get out late when you work nights.
    So much silverware to roll.
    Not much to complain about, it was a great company to work for.

    Advice to ManagementAdvice

    Geat job!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great Intro to the Working World

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's full-time (more than an year)

    Pros

    My experience may not apply to everyone, but I loved working at Chili's, especially compared to other restaurants. Everything was standardized, and everyone was expected to meet that standard. My managers were pretty great for the most part. The training program prepares you for your position adequately.

    Cons

    Difficult shifts if you want to have a social life. You're either working all night or all afternoon, so your friends usually become coworkers, which may be a good or bad thing depending on who you work with. Personally, I loved my coworkers. They're like a second family. Most of us have moved on to other jobs, but we frequently make time to visit with each other.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company, room for advancement and great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Clearwater, FL
    Current Employee - Server in Clearwater, FL

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Resources to build successful leaders are at your finger tips.

    Cons

    No cons as of yet.

    Recommends
    Neutral Outlook
    No opinion of CEO

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