Chili's

  www.chilis.com
  www.chilis.com

Chili's Reviews

Updated November 19, 2014
Updated November 19, 2014
569 Reviews
3.3
569 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
40 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 39 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 19 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Chili's

    Pros

    Great place to work as long as you get scgeduled

    Cons

    To many changes that don't fit the concept

    Advice to ManagementAdvice

    Fire the nonproducers

    Approves of CEO
  2.  

    Good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Auburn, AL
    Former Employee - Server in Auburn, AL

    I worked at Chili's full-time (more than 3 years)

    Pros

    good boss and people. Customers are fun. Takes almost no time to learn the menu and the tips are decent

    Cons

    menu changes quite often. Stays open later than most restaurants. Hard to upsell. Sometimes have to work without busser, food runner, and host

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Tough hours, great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Rancho Cordova, CA
    Current Employee - Assistant Manager in Rancho Cordova, CA

    I have been working at Chili's full-time (more than 3 years)

    Pros

    Decent Salrary, and Bonus structure

    Cons

    long hours, working weekends stinks

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Learn all you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Stockton, CA
    Current Employee - Line Cook in Stockton, CA

    I have been working at Chili's full-time (less than an year)

    Pros

    + $0.50 for every new station you learn, but you have to perfect it.

    Cons

    It's a kitchen job. If you don't have the personality for it, don't do it.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Chino Hills, CA
    Former Employee - Server in Chino Hills, CA

    I worked at Chili's part-time (more than an year)

    Pros

    fun and profitable job that still allowed me to go to class and study and be successful; very fast paced and upbeat environment

    Cons

    rude customers and long hours

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall good, although a TON of change at above restaurant level leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Partner
    Current Employee - Managing Partner

    I have been working at Chili's full-time (more than 10 years)

    Pros

    Just a great company to work for. I have had a great 10+ year job that has allowed me to meet a ton of people. The pay is good, the company has a good work life ratio on paper (more on that in the cons) and for the most part, upper leadership are top notch PEOPLE, not just bosses.

    Cons

    Occasional disconnect at AD level. That is the biggest issue I have had. Work life separation is non existent to some of them. Phone calls on days off when your restaurant is running great numbers. I would ALMOST understand the harassment if you were under performing, but some of them can't leave their GMP team be. Almost like they are looking to try to push you out.

    Advice to ManagementAdvice

    Better vetting of AD level position. Yes, results matter, but not at the expense of the company culture.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's part-time (more than 5 years)

    Pros

    Accommodating scheduling.
    Fun environment
    Employees that become fast friends.
    Good to great tips.
    Management that understands what it's like to go through a "dinner rush" and is there to help you when things get tough.
    Great benefits for part-time employees like 50% meals!
    Flexible work schedule
    Overall an incredibly fun work experience

    Cons

    Outside of the occasional BAD tipper, nothing to complain about.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    No Title

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Venice, FL
    Current Employee - Server/Bartender in Venice, FL

    I have been working at Chili's full-time (more than 5 years)

    Pros

    Flexible Schedule and decent pay.

    Cons

    the overall job gets boring after a while and the restaurant life will drain you physically and emotionally.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Wonderful!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    Great people to work with! Managers listen to your thoughts on things before they make a decision.

    Cons

    Only get about 15-20 hours a week unless you work in multiple areas.

  11.  

    Experience depends entirely on local managing team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Littleton, CO
    Former Employee - Food Server in Littleton, CO

    I worked at Chili's part-time (more than an year)

    Pros

    Fun work environment
    Many opportunities to make new friends with co-workers

    Cons

    I worked as a host for almost a year before being moved up to a To-Go server and eventually a regular Server
    My hard work and extra effort was extremely overlooked
    New management came in and promoted everybody- even those who were not hard workers or very recently hired

    Advice to ManagementAdvice

    Move up employees that DESERVE it

    Recommends
    Neutral Outlook
    No opinion of CEO

Chili's Photos

Chilis
Store front
MARGARITA BAR

+ Add Photo

Work at Chili's? Share Your Experiences

Chili's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.