Chili's Reviews

Current Employee – been working at Chili's part-time for less than a year

Pros – I just started working at chilis about 2 months ago and I have fallen in love with it. My co workers are amazing. Ive never had such caring managers in my life!

Cons – no direct deposit in our store, and servers only get paid 3.25 plus tips here.

Advice to Senior Management – set up direct deposit!

– I'm optimistic about the outlook for this company

Former Employee – worked at Chili's

Pros – Fun environment and great staff. Working with high energy people made the job well worth the time. Food was always good for sure.

Cons – Company really struggled with direction after Norman Brinker left the helm.

Advice to Senior Management – Keep it fresh as you are doing with recent retrofit but go back to the original culture and stop bowing down to wallstreet.

Current Employee – been working at Chili's part-time for more than 7 years

Pros – -Schedules tend to be extremely flexible.
-The company holds an annual monthly donation drive for St. Jude's Children's Hospital, and 100% of the donations go directly to those in need.
-Friendly Staff and Management

Cons – -There's absolutely no accountability at any level.
-Lack of communication between management leads to inadequate staffing and food orders
-Gratuity for large parties is only suggested and not required.
-In an effort to reduce the cost of labor, stores operate on the bare minimum. Servers are expected to bus, run, qa, host, dish wash, clean, and assist with Togo orders all while they serve their tables.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Chili's

Pros – Meet interesting people
Challenging work environment

Cons – Not allowed to have enough staff. Will work unnecessarily hard as a manager doing employee functions.

Advice to Senior Management – Be more committed to making money. Staff the stores.

Yes, I would recommend this company to a friend

Current Employee – been working at Chili's part-time for more than 3 years

Pros – Money is the only pro, when you get to Chilis you'll understand that this isn't a positive work environment. Its a 'try to survive every day environment'.

Cons – -Management completely changing their attitudes about topics from one hour to the next
-Constant bickering and fighting between the Back of the House and Front of the House
-Unreasonable expectations from crew, little customer service.

Advice to Senior Management – Start showing some employee loyalty.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Chili's

Pros – caring company willing to help its employees

Cons – corporate guidelines stifle employees ability to excel as customer service reps

Former Employee – worked at Chili's part-time for less than a year

Pros – Fun environment, Laid back at times, Very busy at others, Flexible work schedule, Okay pay for teens who are looking for pocket change.

Cons – It can get hectic, Standing for long hours, Can be dysfunctional at times, Managers can be unprofessional at times.

Advice to Senior Management – Maybe managers should take classes on how to run a business and then things will run a little more smoothly.

Current Employee – been working at Chili's part-time for more than a year

Pros – Recognition when you do a great job.
If serving can make quite a lot of money.
Good team oriented atmosphere.

Cons – Training was hit or miss.
Lack of dedicated bussers or food runners.
Given a promotion, but was given very little hours as server, with unrealistically high expectations and poor training.
Busy nights get very stressful, especially when understaffed.

Advice to Senior Management – Take a closer look at the trainers. Some do a great job, others really don't care at all. When promoting individuals, give them the opportunity to actually work those shifts, so they can get the hang of the job.

Hire back bussers, so hosts can focus on hosting, and servers can handle multiple tables efficiently. Otherwise, include hosts in the server's mandatory tipshare, as they pick up the slack for bussing when servers fall behind.

Yes, I would recommend this company to a friend

Current Employee – been working at Chili's part-time for more than a year

Pros – I love the managers and staff

Cons – not very busy and the tips aren't great either.

No, I would not recommend this company to a friend

Former Employee – worked at Chili's full-time for more than a year

Pros – They do offer servers cheaper healthcare, and dental via payroll deduction, so it is cheaper than signing up by yourself at insurance companies. Great atmosphere, loved working there and the food of course is delicious.

Cons – Very busy restaurant, so if you're not use to you will have to learn quick, sometimes you don't get the tip you deserve due to other functions in the business going smoothly. Like cooks putting out food cold and incorrect. As with any waitress job though.

Advice to Senior Management – Overall a good place to work, I think there should be food runners for busy locations at least similar to TGIFridays for the servers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company