Chili's

www.chilis.com

Chili's Reviews

Updated January 24, 2015
Updated January 24, 2015
626 Reviews
3.3
626 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
59 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Restaurant and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Austin, TX
    Current Employee - Food Server in Austin, TX

    I have been working at Chili's part-time (more than 3 years)

    Pros

    Chili's takes you in like a family. Though there are new rollouts of food almost every month, the company helps notify servers and managers in a timely manner to get their staff ready for new items. Managers, for the most part, are great with helping your shift go smoothly and dealing with stressful situations. I have been an employee for almost 5 years while going to school and Chili's has always been flexible with my schedule. Chili's is like a new family and I highly recommend working here if you enjoy the service industry.

    Cons

    Only con I can think of is the menu changes a lot, but that is about it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Loved it!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in South Portland, ME
    Former Employee - Food Server in South Portland, ME

    I worked at Chili's

    Pros

    Flexible scheduling

    Advancement from within the store

    Food discount

    Cons

    You never know what type of guest you will be waiting on

    Very slow during slow season

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Dallas, TX
    Former Employee - Server/Waiter in Dallas, TX

    I worked at Chili's part-time (more than an year)

    Pros

    This company was great to work for, the money for the work was great, I learned a lot really fast, they hired me without previous experience

    Cons

    It is a customer service oriented job and every customer service job has to deal with bad customers at times.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good times as a chilihead

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    I really liked the people I worked with. Other companies don't do as good a job as Chilis at making it feel like a family

    Cons

    When people are so close there can be problems. There were some personal problems that got in the way of work but not many

    Advice to ManagementAdvice

    I wasn't a big fan of "team service"

  6.  

    Fun while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    They want you to make $20/hr

    Cons

    Management can be sloppy or inattentive.

    Advice to ManagementAdvice

    Listen to employees. If there's a problem be proactive and find a way to fix it!

    Recommends
    Positive Outlook
  7.  

    I have had my ups and downs but I would recommend this to anyone looking for a server job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in South Houston, TX
    Current Employee - Bartender in South Houston, TX

    I have been working at Chili's part-time (more than an year)

    Pros

    Chilis is indeed a family oriented place. For the most part your management team if they like you will work hard to help you unless you have a poor management team which can happen during transition.

    Cons

    Management can let you down very quickly. They will pretend they have given you all the tools but in reality they have not. You can bypass this by talking with the right person which is sometimes hard to do but can be done.

    Advice to ManagementAdvice

    Listen to your servers. If you take care of your servers they will take care of your guest and you wont have as many issues.

    Recommends
    Neutral Outlook
  8.  

    It's alright for a waiting job.

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Server/Waiter in Fort Worth, TX
    Former Employee - Server/Waiter in Fort Worth, TX

    I worked at Chili's

    Pros

    Chilis was the easiest restaurant that I have worked at. The food is good. It is easy to flip tables quickly.

    Cons

    The main challenge is working with incompetent co-workers. Also, there is no gratuity available for large parties.

    Advice to ManagementAdvice

    Give employees more incentives.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Chili's Grille & Bar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Boardman, OH
    Current Employee - Server/Waiter in Boardman, OH

    I have been working at Chili's

    Pros

    Tips $$$, Flexible scheduling, fun

    Cons

    Management is rocky, Franchise is frugal,

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    GREAT management, stressful work environment, WONDERFUL PEPPER PALS/MANAGERS that work as a team! Good food:)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Q/A in Athens, GA
    Former Employee - Q/A in Athens, GA

    I worked at Chili's part-time (less than an year)

    Pros

    Never got denied a raise, worked around my student schedule, and genuinely cared about the employees. Good FOOD and good "team-bonding" outings!

    Cons

    Stressful workplace, not enough people on busy nights, and sometimes strict on rules on when you can have food discounts.

    Advice to ManagementAdvice

    Make your regional/uppermost management work there on a busy Fri/Sat/Sun few times a year and personally employees what they need!

    Recommends
    Neutral Outlook
  11.  

    Chilis chilis chilis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Irving, TX
    Current Employee - Server/Bartender in Irving, TX

    I have been working at Chili's full-time (more than 8 years)

    Pros

    If you're outgoing like I am, this is definitely the place to work for. This company really cares about you. The managers are always willing to help.

    Cons

    Working holidays like Christmas Eve. Sometimes working in the resteraunt industry there will be days where you make more money than the day before or vice versa.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

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