Chili's Reviews

Updated August 28, 2015
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3.4
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Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
127 Ratings

Pros
  • Flexible Schedule and decent pay (in 47 reviews)

  • Good money if in good neighborhood (in 28 reviews)

Cons
  • long hours, working weekends stinks (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Pros and Cons

874 Employee Reviews

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  1. Chilis Review

    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Chili's part-time (Less than a year)

    Pros

    Chilis is a very team oriented environment. The company culture allows you to collectively earn more pay by providing the highest customer service.

    Cons

    You must rely on customers for your pay. Occasionally you will not make the amount of money that you believe you deserve.

    Advice to Management

    I would push the new products more. Even if the manager believes the new products are not going to work, the company implements them for a reason.


  2. Fun Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chili's part-time

    Pros

    I worked at Chili's in high school and it was a great job as student because I had a full schedule working nights. The environment is fun and the work is not too exhausting unless you have a closing position.

    Cons

    The general manager can make or break the job. Nobody liked our GM; she was a little off her rocker. I felt bad for the servers because one bad review could put you on a crappy shift in a crappy section.

    Advice to Management

    Don't schedule servers based on their reviews.


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Chili's (More than a year)

    Pros

    The culture that cares about your feedback. They are always coming up with new menu items. You can move to any location in the U.S.

    Cons

    You work very hard. You are always moving and there is no down time. Upper management are on the buddy buddy system.


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  5. Lead Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Bartender in Long Beach, CA
    Former Employee - Lead Bartender in Long Beach, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chili's full-time (More than 10 years)

    Pros

    Fun atmosphere. Always busy. Energetic staff.

    Cons

    Like any other corporation, loyalty and hard work don't mean much. Everything comes down to numbers not personable experiences.

    Advice to Management

    Pay attention. Reward hard work. Discipline Laziness.


  6. Chain restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    Pros

    $$ every shift you work pick up shifts when others feel lazy for more $

    Cons

    nights weekends are mandatory availability usually when you start

    Advice to Management

    keep it up!!


  7. Awesome Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company great people great atmosphere

    Cons

    Hands on for sure, hard workd


  8. Great college job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's part-time

    Pros

    Great company to work for. Managers really tried to keep everyone happy and motivated.

    Cons

    Sometimes difficult to get days off.


  9. Good So Far!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess
    Current Employee - Hostess
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - great teamwork - awesome communication - fun environment - never a dull moment

    Cons

    - sometimes managers get really stressed out and can take it out on some employees--especially servers - no bussers, hosts and servers have to prebuss and wipe down all tables


  10. General manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pay is good. They have great recognition programs.

    Cons

    Have to work all holiday and nights and weekends.


  11. HORRIBLE MANAGEMENT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Fredericksburg, VA
    Current Employee - Server in Fredericksburg, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Chili's (More than 3 years)

    Pros

    Excellent Coworkers, independent job, discount even when your off the clock, fun environment, modern, you decide how much you get paid

    Cons

    HORRIBLE management, BAD kitchen (I don't feel safe eating the food from my store), ALWAYS understaffed in the heart of house therefore horrible ticket times, bad training for heart of house, large turnover rate in heart of house

    Advice to Management

    TRAIN YOUR EMPLOYEES BETTER. Our management at our store SUCKS, they are never to be seen! They hide in the office all shift and complain when we ask them for help! They choose favorites. Our district manager is the WORST, he is rude and blames everything on the employees. He asks for feedback and then proceeds to argue with the feedback given. He doesn't even know how to tip!



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