Chili's Reviews

Updated March 30, 2015
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3.3
673 Reviews
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Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
73 Ratings

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)

Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. I love working for Chilis as a waitress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Searcy, AR
    Current Employee - Waitress in Searcy, AR

    I have been working at Chili's part-time (less than a year)

    Pros

    Great coworkers, great environment, great food

    Cons

    I work a lot of hours as a student, the kitchen can take a while

    Advice to ManagementAdvice

    We need to have a front of the house and heart of house manager every night

    Recommends
    Positive Outlook
  2. Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess/Server in Johns Creek, GA
    Former Employee - Hostess/Server in Johns Creek, GA

    I worked at Chili's

    Pros

    Great discounts, work-life balance, training

    Cons

    not always having an understandable manager - most of my managers were great though

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Managers need lack people skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Apopka, FL
    Current Employee - Server/Bartender in Apopka, FL

    I have been working at Chili's

    Pros

    The tips are good sometimes. Budget wisely.

    Cons

    Management lets the guests treat the servers poorly and rewards the guest for it.

    Advice to ManagementAdvice

    Needs consistency.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Don't work for Chili's in Bay City. It sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Bay City, TX
    Current Employee - Waitress in Bay City, TX

    I have been working at Chili's

    Pros

    They have good cheese fries.

    Cons

    Everything else in that place sucks.

    Advice to ManagementAdvice

    Make better food and pay your employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Just a job during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Metairie, LA
    Former Employee - Server/Waiter in Metairie, LA

    I worked at Chili's full-time (more than 3 years)

    Pros

    It's not a great serving job. The tips per table are fairly low. You earn your money through high volume of tables. Its a good job for quick cash while in college. The co-workers are cool because they are all in college as well. This is definitely not a career serving job.

    Cons

    More often than not, management makes matters worse. Restaurant tends to run better with a solid core of waitstaff versus anything management could provide.

    Advice to ManagementAdvice

    Don't play favorites. Give hard workers a chance at upward mobility. I wasn't given an opportunity to run the bar, despite the fact I worked the position at a previous location.

  7. Great few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Knoxville, TN
    Former Employee - Server in Knoxville, TN

    I worked at Chili's

    Pros

    easy to relocate and were very flexible with my schedule. really enjoyed my years with chilis.

    Cons

    management changed frequently. management changes pretty frequently.

    Advice to ManagementAdvice

    honestly i really liked most of my managers.

    Recommends
    Positive Outlook
    Approves of CEO
  8. It was work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    A place to work and I needed money

    Cons

    Constantly understaffed and stressful.
    When we close the manager has to run a report that takes 15 minutes and would constantly ask me to clock out so he could run the report but I wasnt done cleaning yet.

    Advice to ManagementAdvice

    dont make the dishwasher cut onions and peppers on busy nights.

  9. Awesome management and money is not bad, but not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in South Houston, TX
    Current Employee - Food Server in South Houston, TX

    I have been working at Chili's

    Pros

    Good business volume. Good management. Good coworkers

    Cons

    Price per meal low. Lots of coupon- cheap diners

    Advice to ManagementAdvice

    Too many immature workers and divas

    Recommends
    Negative Outlook
  10. Part time serving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's part-time (more than 5 years)

    Pros

    Flexible scheduling. Training for inexperienced servers.

    Cons

    Managers do not respect employees. Menu constantly changing and adding more work for servers with no extra pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. I'm a terrific worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    To provide for your family

    Cons

    Working while not feeling good.

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Neutral Outlook

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