Chili's Reviews

Updated September 16, 2014
Updated September 16, 2014
521 Reviews
3.3
521 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
24 Ratings

Review Highlights

Pros
  • Flexible schedule, will always try to work with you (in 40 reviews)

  • Staff are mostly friendly and mostly flexible hours (in 24 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 16 reviews)

  • Management quality of life is horrendous (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun atmosphere

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    There was a high volume of customers and it was very fun and upbeat.
    You can make good money here.

    Cons

    As with any restaurant job it can be very stressful at times.
    Some Saturdays I worked doubles with no break from open until close.

  2.  

    Best in Casual Dining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Chili's full-time

    Pros

    Best quality of life in the industry, higher than standard compensation, outstanding benefits and a unique and fun work culture.

    Cons

    High level of complexity in meeting operational standards, vague standards for achieving promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Austin, TX
    Current Employee - General Manager in Austin, TX

    I have been working at Chili's full-time for more than 5 years

    Pros

    Chilis is a company that cares about people and the lives of people. Flexible work hours with only 5 shifts a week as a manager. Great benifits.

    Cons

    Just like with most large companies, the work load is pretty heavy. Expectations are very high and the days are sometimes long due to the lack of manpower at times.

    Advice to ManagementAdvice

    Consider dropping business rules or at least make them within reach in order to maintain facility as well as TM satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Dynamic work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server  in  Gainesville, FL
    Former Employee - Food Server in Gainesville, FL

    I worked at Chili's part-time for more than a year

    Pros

    Flexible scheduling at maximum pay with minimal education and experience required

    Cons

    Late hours, inconsistency of pay depending on tips

    Advice to ManagementAdvice

    Promote from within rather than hiring new members whenever possible

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Chili's is a great overall company to work for. They offer good benefits, even to part-time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Chili's part-time for less than a year

    Pros

    The management really seems to care about their employees. Scheduling is flexible and you have the potential to earn good money. The training is thorough. Learning the menu is a must. This restaurant definitely gets busy towards the end of the week and of course on weekends. As a server I usually go into weekend shifts knowing that I'll be overwhelmed. I just try my best to "stay out of the weeds". Chili's has section partners, so you and you're partner are usually taking care of around 10-12 tables. Team work is a must to make it through a busy shift.

    Cons

    Petty bickering between employees. Reminds me of a high school atmosphere, though I'm sure this problem occurs in every job regardless of the setting. The amount of side work is ridiculous. They don't employ bussers or silverware rollers so be prepared to restock, bus your own tables, roll silverware, sweep the floors, clean table tops, and then there's your actual side work left to do.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very content

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter  in  Chelsea, MA
    Current Employee - Server/Waiter in Chelsea, MA

    I have been working at Chili's part-time for more than 5 years

    Pros

    Like a Big family ! Most the staff are amazing ! Good money to be made ( as long as u work hard ) it can be very fast paced so you have to be an energetic person that doesn't buckle under pressure 2 managers just left and 2 have come I think some good and needed changes will be made. Renee is an extremely hardworking and very caring manager. And im thankful Amanda has joined our team. Very promising.

    Cons

    Managers have come and gone too often .. But I think the 4 we have are here to stay .. And I think they are gonna be a good team

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not Corporate

    Former Employee - Restaurant Manager  in  Chelsea, MA
    Former Employee - Restaurant Manager in Chelsea, MA

    I worked at Chili's full-time for less than a year

    Pros

    Fun place to work, great employees, good foodcxvcv dsdfsdf sdfsdf sdfsdf sdfsdf sdfsdf sdfsdf

    Cons

    Some management needs to be replaced .

  9.  

    great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    a great place to work

    Cons

    a great place to work

    Recommends
  10. 1 person found this helpful  

    Great company, horrible food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Kenosha, WI
    Former Employee - Hostess in Kenosha, WI

    I worked at Chili's part-time for more than 3 years

    Pros

    Good work environment with happy people who are welcoming. Plenty of room to move up in the company though most prefer to stay serving

    Cons

    You are on your own if you need time off on short notice so that can be challenging at times

    Advice to ManagementAdvice

    work-life balance should be considered. Not worth firing someone over if they can't come in due to funeral/etc

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Awesome Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer  in  Gainesville, TX
    Former Employee - Trainer in Gainesville, TX

    I worked at Chili's full-time for more than a year

    Pros

    Chili's Grill and Bar is a great place to work. Excellent atmosphere, staff and management are top notch.

    Cons

    Inconstancy of tips and hours.

    Recommends
    Positive Outlook
    No opinion of CEO

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