Chili's Reviews

Updated October 27, 2014
Updated October 27, 2014
554 Reviews
3.2
554 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
35 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 39 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 19 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Chilis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FOH Manager in Abilene, TX
    Former Employee - FOH Manager in Abilene, TX

    I worked at Chili's full-time (more than an year)

    Pros

    Great culture! Great place to work

    Cons

    Hours didn't work when I had a kiddo and my husband was out of town a lot. Not Chilis fault just my personal situation

    Advice to ManagementAdvice

    Na

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Fairfax, VA
    Former Employee - Food Server in Fairfax, VA

    I worked at Chili's full-time (more than an year)

    Pros

    Food is always CONSISTENT AND TIMELY

    Cons

    People that come in usually don't tip well

    Advice to ManagementAdvice

    Pay attention to your staff

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I loved working here!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Murrieta, CA
    Former Employee - Server in Murrieta, CA

    I worked at Chili's part-time (more than 3 years)

    Pros

    The whole crew was like a big family... very casual. Also Brinker corporation does some great things in the community!

    Cons

    Very casual usually leads to very unprofessional

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Acworth, GA
    Former Employee - Food Server in Acworth, GA

    I worked at Chili's full-time (more than an year)

    Pros

    Friendly, supportive, and helpful staff.
    Convenient online scheduling.
    Discount dining card.
    Flexible hours.
    Fast paced environment.

    Cons

    As with any restaurant job you may get out late when you work nights.
    So much silverware to roll.
    Not much to complain about, it was a great company to work for.

    Advice to ManagementAdvice

    Geat job!

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company, room for advancement and great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Clearwater, FL
    Current Employee - Server in Clearwater, FL

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Resources to build successful leaders are at your finger tips.

    Cons

    No cons as of yet.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Fun atmosphere

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    There was a high volume of customers and it was very fun and upbeat.
    You can make good money here.

    Cons

    As with any restaurant job it can be very stressful at times.
    Some Saturdays I worked doubles with no break from open until close.

  8.  

    Best in Casual Dining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Chili's full-time

    Pros

    Best quality of life in the industry, higher than standard compensation, outstanding benefits and a unique and fun work culture.

    Cons

    High level of complexity in meeting operational standards, vague standards for achieving promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX

    I have been working at Chili's full-time (more than 5 years)

    Pros

    Chilis is a company that cares about people and the lives of people. Flexible work hours with only 5 shifts a week as a manager. Great benifits.

    Cons

    Just like with most large companies, the work load is pretty heavy. Expectations are very high and the days are sometimes long due to the lack of manpower at times.

    Advice to ManagementAdvice

    Consider dropping business rules or at least make them within reach in order to maintain facility as well as TM satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Dynamic work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Gainesville, FL
    Former Employee - Food Server in Gainesville, FL

    I worked at Chili's part-time (more than an year)

    Pros

    Flexible scheduling at maximum pay with minimal education and experience required

    Cons

    Late hours, inconsistency of pay depending on tips

    Advice to ManagementAdvice

    Promote from within rather than hiring new members whenever possible

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Chili's is a great overall company to work for. They offer good benefits, even to part-time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Chili's part-time (less than an year)

    Pros

    The management really seems to care about their employees. Scheduling is flexible and you have the potential to earn good money. The training is thorough. Learning the menu is a must. This restaurant definitely gets busy towards the end of the week and of course on weekends. As a server I usually go into weekend shifts knowing that I'll be overwhelmed. I just try my best to "stay out of the weeds". Chili's has section partners, so you and you're partner are usually taking care of around 10-12 tables. Team work is a must to make it through a busy shift.

    Cons

    Petty bickering between employees. Reminds me of a high school atmosphere, though I'm sure this problem occurs in every job regardless of the setting. The amount of side work is ridiculous. They don't employ bussers or silverware rollers so be prepared to restock, bus your own tables, roll silverware, sweep the floors, clean table tops, and then there's your actual side work left to do.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO

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