Chili's Reviews

Updated May 1, 2015
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3.3
705 Reviews
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Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
79 Ratings

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)

Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host
    Current Employee - Host

    I have been working at Chili's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People, Food, Experience, Working there, Salary

    Cons

    I don't have any cons

    Advice to Management

    keep doing what your doing

  2. Helpful (1)

    Bartender, Server, Take out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Japan, MO
    Former Employee - Server/Bartender in Japan, MO

    I worked at Chili's full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic management
    Clear expectations
    Excellent training program
    Opportunity for advancement

    Cons

    Training was stressful but rewarding
    Tipouts weren't as much as they should be
    Good workers should be rewarded more often

  3. waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great atmosphere, flexible scheduling, heading in a great direction with this brand

    Cons

    GWAP (guest with a problem) is unfair. It is based on a survey that guests take on the ziosk after payment and it asks if there was a problem... A LOT of problems have to do with food correctness and how long the food took which is a problem with the kitchen not the servers and yet we still get the slack from our percentage of guests with a problem while the kitchen hears nothing of it....

    Advice to Management

    Don't have blatantly obvious favorites and hold the kitchen accountable for the GWAPs that they cause

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host, Expo, Food Prep, Dishwasher in Rancho Cucamonga, CA
    Former Employee - Host, Expo, Food Prep, Dishwasher in Rancho Cucamonga, CA

    I worked at Chili's full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fred food, nice people, flexible hours, opportunity.

    Cons

    Standing all day, freezer limited

    Advice to Management

    Better break area

  6. Overall, I enjoyed working at Chili's. It was a fun job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The management at Chili's was pretty great. Friendly staff and I loved being able to interact with guests daily.

    Cons

    The only problem I had was working doubles. I would come in for a few hours and then go home for a few hours and then come back. It was annoying. BUT that is the only complaint.

  7. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Atlanta, GA
    Current Employee - Server/Bartender in Atlanta, GA

    I have been working at Chili's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good hours, good pay, very flexible schedule

    Cons

    None great place to work

    Advice to Management

    Keep up the good work

  8. Server

    Former Employee - Server
    Former Employee - Server

    I worked at Chili's

    Pros

    Awesome for a college job!

    Cons

    Some coworker drama is common but not bad.

    Advice to Management

    none

  9. I started as a hostess, and quickly trainer for server.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Silsbee, TX
    Former Employee - Food Server in Silsbee, TX

    I worked at Chili's full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    One of the best things working at Chili's is the teamwork! When you work with a good partner on the floor, your shift tends to run very smoothly. If you happen to get family orientated managers, then you've scored big time! They are more than willing to work around family!

    Cons

    One of the things that I disliked the most: working with a weak team member. The trainer is your most trusted resource. A good trainer will not let you fail!! If you have a problem with your trainer, let management know.

    Advice to Management

    The management team I worked with was GREAT!! Every manager knew the importance of family!

  10. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lawrence, KS
    Former Employee - Server in Lawrence, KS

    I worked at Chili's part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours
    Awesome staff
    Tips
    Menu and good food

    Cons

    Unorganized during rushes
    A lot of down time when there is nothing to do

  11. Pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's full-time (More than 10 years)

    Pros

    Flexible hrs. Good pay. Nice;)

    Cons

    Tips. Sometimes good sometimes bad.

    Advice to Management

    Listen.

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