Chili's Reviews

Updated September 13, 2014
Updated September 13, 2014
520 Reviews
3.3
520 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
24 Ratings

Review Highlights

Pros
  • Flexible schedule, will always try to work with you (in 40 reviews)

  • Staff are mostly friendly and mostly flexible hours (in 24 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 16 reviews)

  • Management quality of life is horrendous (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great money for the time worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  San Jose, CA
    Current Employee - Bartender in San Jose, CA

    I have been working at Chili's part-time for more than 5 years

    Pros

    You take cash home every day, quick and easy shifts.

    Cons

    Once you become a bartender, there's a lot more stress, longer hours, and for a little more money.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Decent Place, People Who Cared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host
    Former Employee - Host

    I worked at Chili's part-time for less than a year

    Pros

    The work environment was nice and positive, the people were the biggest plus. They were really kind about working around my school schedule.

    Cons

    Hard work, Iffy Shifts, and always short-saffed

    Advice to ManagementAdvice

    Hire more people, and pay them more for what they do. Yes, that costs money. But the customer services that will turn out to bring will be an excellent

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    The one in Tulare Ca is not a very good place work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook  in  Tulare, CA
    Former Employee - Prep Cook in Tulare, CA

    I worked at Chili's part-time for less than a year

    Pros

    The menu is really easy to learn.

    Cons

    The employees that have been there a long time wouldn't train anyone. No one would train in English.

    Advice to ManagementAdvice

    Re-think your training staff. To save money I would close the place. They are paying out more then they are bringing in

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Warren, MI
    Former Employee - Hostess in Warren, MI

    I worked at Chili's part-time for more than 3 years

    Pros

    My schedule was flexible during highschool.

    Cons

    The staff were mean to each other all the time. the management treated me like garbage. I came back for the summer and they basically starved me out of there. I never got any shifts.

    Advice to ManagementAdvice

    Treat your employees better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Decent place to serve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  The Woodlands, TX
    Current Employee - Server in The Woodlands, TX

    I have been working at Chili's full-time for more than a year

    Pros

    Tips can be good, depending on the area. Easy menu to learn. Table side computers can make job much easier if used right.

    Cons

    Very numbers-driven, especially during promotional period. Some promotional dishes have no sell value at all. Contests can be frustrating - no one wants a margarita with a Bud Light in it.

    Advice to ManagementAdvice

    Work harder to help interested people get promoted.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Lots of fun, laid back, good money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender  in  Garland, TX
    Former Employee - Server/Bartender in Garland, TX

    I worked at Chili's part-time for more than 5 years

    Pros

    Corporate ran things pretty smoothly, menu doesn't change too much, people know what to expect when dining there. Laid back work atmosphere, uniforms easy to wear (not restricting, no dry cleaning or ironing needed) clientele generally easy going, good tips, can be a fun place to work if you have the right attitude.

    Cons

    Might take you a while to get prime stations like cocktail/bar area or closer. Benefits weren't that great when I worked there, but things may have changed.

    Advice to ManagementAdvice

    Watch for the hard workers and reward them with the good shifts rather than solely giving them to people who've been there longer.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Worst/Best Job I Ever Had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server, TOGO, QA  in  Marble Falls, TX
    Current Employee - Server, TOGO, QA in Marble Falls, TX

    I have been working at Chili's full-time for more than a year

    Pros

    My fellow Chiliheads were amazing. I am not including Management in this comment. The staff is super connected and when the restaurant was slammed we all pulled together. The money I made on the floor was decent enough, since the location I worked at had a deck with lakeside views.

    Cons

    Management was the worst. If the scheduling manager didn't want to sleep with you, or you weren't his favorite, you were screwed. I started out as a server and when the girl who mainly did TO-GO for the lunch shift was fired, I was transferred to her position without my permission. Not only did I take a HUGE cut in pay (I went from 15-18 an hour to 9.50) I was denied to pick up any serving shifts except the one a month Daddy Daughter Night which only made me around 30$. I was told that the transfer was temporary one month- two tops. FOUR months later I was begging for my job back, the one I was hired for. Needless to say I was denied repeatedly. I was told that there were no server positions available. A week later they hired two new servers. My GM did NOTHING during this entire process. This is by far THE WORST JOB I have ever had.

    Advice to ManagementAdvice

    Take care of your loyal employees Don't hide in the office when the kitchen is crashing. Don't allow your senior staff to get away with everything, even if you have snapped thier thong or licked chocolate off of thier arms. On that note, choose a better management staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Horrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's part-time for more than a year

    Pros

    Worked here because I was in college

    Cons

    Challenges? Where to start coworkers would drink on the job, drop customers food on the floor and still serve it, and managers don't listen to their employees/ have favorites.

    Advice to ManagementAdvice

    Make sure your employees don't drink on the job, treat all employees fairly and respectfully.

  10.  

    Best in Casual Dining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Chili's full-time

    Pros

    Best quality of life in the industry, higher than standard compensation, outstanding benefits and a unique and fun work culture.

    Cons

    High level of complexity in meeting operational standards, vague standards for achieving promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Easy money, stressful environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Team Member  in  Searcy, AR
    Former Employee - Key Team Member in Searcy, AR

    I worked at Chili's full-time for more than 3 years

    Pros

    Very easy to make good money waiting tables. Will work with you on your schedule.

    Cons

    If management is lazy it can become a very stressful working environment.

    Advice to ManagementAdvice

    Hire people if value, don't just hire people to fill gaps.

    Recommends
    Neutral Outlook
    Approves of CEO

Chili's Photos

Chilis
Store front
MARGARITA BAR

+ Add Photo

Worked for Chili's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.