Chili's

www.chilis.com

Chili's Reviews

Updated January 28, 2015
Updated January 28, 2015
634 Reviews
3.3
634 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
63 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Chilis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Naples, FL
    Current Employee - Server in Naples, FL

    I have been working at Chili's

    Pros

    Great atmosphere! Nice shifts and good coworkers.

    Cons

    Scheduling can be tough sometimes

    Advice to ManagementAdvice

    Great work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY

    I have been working at Chili's part-time (more than 3 years)

    Pros

    You get what you put into it... food industry isn't for everyone but if you work hard this is a great company to work for

    Cons

    Ive worked for two different locations.. management of one location is better than other...

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Corporate is ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook
    Current Employee - Prep Cook

    I have been working at Chili's part-time (less than a year)

    Pros

    I guess I could say the hours, but I don't get paid much, but it's Chili's. Everyone I work with I actually like, we're all in the same boat together, and try to make the best of being there. There's always one you want to suffocate with a pillow though. My managers are awesome, and easy to talk to, and try to accommodate the best they can for the preps, but they're a manager at a busy Chili's and other things need attention as well, and prep is out of sight out of mind work. Thankfully, the turn over rate is high and my managers have listened to my request of no longer being a prep.

    Cons

    For the amount of work Chili's makes their Prep Cooks do it is an absolute crime how little money they make compare to the servers who are not even appreciative. Chili's has been really pushing their "fresh" ingredients, and the prep cook are the only ones who really suffer from it. Chili's says the prep cooks are supposed to be done at 3:30, that's a complete lie. Thankfully, I only work two/three days a week now and not full time or else I wouldn't have a life outside of work. I come in at 8 in the morning, and if I'm lucky leave at 8 at night. So work consumes the whole day really.

    Advice to ManagementAdvice

    No advice to management. They try to do their best, and I truly believe they care, and help when they can, but understand when they can't. The real problem is with corporate making the preps lives miserable. Those pickles/ribs you make on your videos in your quiet kitchen look good, but they're hell to make in large amounts when you're open and the restaurant needs other things as well, and you still need to look at the new roll out recipe items every two weeks from corporate.

    Recommends
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Columbia, MO
    Former Employee - Server/Bartender in Columbia, MO

    I worked at Chili's

    Pros

    You get trained for every position. Very flexible.

    Cons

    Management isn't always most professional.

    Advice to ManagementAdvice

    Treat me with respect and I will work hard for you.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Amarillo, TX
    Former Employee - Food Server in Amarillo, TX

    I worked at Chili's part-time (more than a year)

    Pros

    Money is pretty good when its busy

    Cons

    Management needs to be on the same page

    Recommends
    Positive Outlook
  7.  

    grear opportunity if you are willing to work hard and work smart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Brownwood, TX
    Former Employee - Server/Bartender in Brownwood, TX

    I worked at Chili's part-time (more than a year)

    Pros

    People can be generous with their tips
    It's normal to make $150 a day on weekends
    Coworkers are fun
    If you work hard, you can be promoted to higher positions

    Cons

    You never see a paycheck due to taxes
    Food industry requires long, arduous hours
    Customers can treat you badly
    Stressful environment

    Advice to ManagementAdvice

    Positive reinforcement goes a long way, especially when employees have to spend so much time receiving with the potential negativity of guests.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    Able to make your own schedules; Can make good money.

    Cons

    A lot of changes in policies.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Orando (Bolivia)
    Current Employee - Manager in Orando (Bolivia)

    I have been working at Chili's

    Pros

    Great Company to work for, always looking for good managers

    Cons

    1 weekend off a month

    Advice to ManagementAdvice

    agree to be transferred will help you in your career.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Loved it!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in South Portland, ME
    Former Employee - Food Server in South Portland, ME

    I worked at Chili's

    Pros

    Flexible scheduling

    Advancement from within the store

    Food discount

    Cons

    You never know what type of guest you will be waiting on

    Very slow during slow season

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Restaurant and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Austin, TX
    Current Employee - Food Server in Austin, TX

    I have been working at Chili's part-time (more than 3 years)

    Pros

    Chili's takes you in like a family. Though there are new rollouts of food almost every month, the company helps notify servers and managers in a timely manner to get their staff ready for new items. Managers, for the most part, are great with helping your shift go smoothly and dealing with stressful situations. I have been an employee for almost 5 years while going to school and Chili's has always been flexible with my schedule. Chili's is like a new family and I highly recommend working here if you enjoy the service industry.

    Cons

    Only con I can think of is the menu changes a lot, but that is about it.

    Recommends
    Positive Outlook
    Approves of CEO

Chili's Photos

Chilis
Store front
MARGARITA BAR

+ Add Photo

Work at Chili's? Share Your Experiences

Chili's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.