Chili's Reviews

Updated March 31, 2015
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3.3
676 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
73 Ratings

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)

Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Honolulu, HI
    Former Employee - Server/Waiter in Honolulu, HI

    I worked at Chili's

    Pros

    Put the guest first and solved problems with genuine intentions

    Cons

    Not always organized and would change things but not everyone would know.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Managers need lack people skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Apopka, FL
    Current Employee - Server/Bartender in Apopka, FL

    I have been working at Chili's

    Pros

    The tips are good sometimes. Budget wisely.

    Cons

    Management lets the guests treat the servers poorly and rewards the guest for it.

    Advice to ManagementAdvice

    Needs consistency.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Very hard work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Philadelphia, PA
    Current Employee - Assistant Manager in Philadelphia, PA

    I have been working at Chili's

    Pros

    Coworkers are great although over worked also.

    Cons

    Corporate expects managers to cook and do hourly functions all day to save money. All they care about is the bottom line. No concern for the staff. Bonuses are almost impossible to obtain, no sick days, no holiday pay etc.

    Advice to ManagementAdvice

    Corporate needs to show appreciation for the people working in the field. Start caring about the people making your money.

    Doesn't Recommend
    Negative Outlook
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  5. Server

    Former Employee - Server
    Former Employee - Server

    I worked at Chili's

    Pros

    Awesome for a college job!

    Cons

    Some coworker drama is common but not bad.

    Advice to ManagementAdvice

    none

  6. Don't work for Chili's in Bay City. It sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Bay City, TX
    Current Employee - Waitress in Bay City, TX

    I have been working at Chili's

    Pros

    They have good cheese fries.

    Cons

    Everything else in that place sucks.

    Advice to ManagementAdvice

    Make better food and pay your employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Just a job during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Metairie, LA
    Former Employee - Server/Waiter in Metairie, LA

    I worked at Chili's full-time (more than 3 years)

    Pros

    It's not a great serving job. The tips per table are fairly low. You earn your money through high volume of tables. Its a good job for quick cash while in college. The co-workers are cool because they are all in college as well. This is definitely not a career serving job.

    Cons

    More often than not, management makes matters worse. Restaurant tends to run better with a solid core of waitstaff versus anything management could provide.

    Advice to ManagementAdvice

    Don't play favorites. Give hard workers a chance at upward mobility. I wasn't given an opportunity to run the bar, despite the fact I worked the position at a previous location.

  8. It was work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    A place to work and I needed money

    Cons

    Constantly understaffed and stressful.
    When we close the manager has to run a report that takes 15 minutes and would constantly ask me to clock out so he could run the report but I wasnt done cleaning yet.

    Advice to ManagementAdvice

    dont make the dishwasher cut onions and peppers on busy nights.

  9. Awesome management and money is not bad, but not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in South Houston, TX
    Current Employee - Food Server in South Houston, TX

    I have been working at Chili's

    Pros

    Good business volume. Good management. Good coworkers

    Cons

    Price per meal low. Lots of coupon- cheap diners

    Advice to ManagementAdvice

    Too many immature workers and divas

    Recommends
    Negative Outlook
  10. I love working for Chilis as a waitress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Searcy, AR
    Current Employee - Waitress in Searcy, AR

    I have been working at Chili's part-time (less than a year)

    Pros

    Great coworkers, great environment, great food

    Cons

    I work a lot of hours as a student, the kitchen can take a while

    Advice to ManagementAdvice

    We need to have a front of the house and heart of house manager every night

    Recommends
    Positive Outlook
  11. Good for PT work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    Food discounts and great food

    Cons

    Atmosphere contains a lot of drugs and drinking

    Recommends
    Neutral Outlook
    Approves of CEO

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