Chili's Reviews

Updated July 28, 2015
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3.4
Rating Trends
Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
113 Ratings

Pros
  • Flexible Schedule and decent pay (in 47 reviews)

  • Good money if in good neighborhood (in 28 reviews)

Cons
  • long hours, working weekends stinks (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Pros and Cons

832 Employee Reviews

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  1. Was a Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Serverr in Virginia Beach, VA
    Former Employee - Food Serverr in Virginia Beach, VA

    I worked at Chili's

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Uses hot schedule which can make things convenient

    Cons

    i personally didnt really have problems with chilis, just some of the upper leveled individuals

    Advice to Management

    Most upper management is trained to disregard servers and employees being actual human being with needs


  2. An okay beginner job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The money can be good and consistent. Management is willing to work with scheduling and availability. The amount of work each server is expected to do helps them become super stars at their next job. This is a great job for those who prefer going through the motions.

    Cons

    No vacations. No sick days. No family leave. Badly designed training system. A productivity rate that has tripled over the past few years. Chili's bases their front of the house schedules on a survey system that shoulders all the shortcomings of the restaurant squarely upon the servers. Expect apathy from the management with what I have dubbed, "The Management Shrug" There are more microwaves than cooks.

    Advice to Management

    Stop using surveys to separate yourselves from your guests and your staff. Get out of your offices and come and put on an apron and experience the work environment you have created.


  3. Key Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Fun, Great atmosphere, good conditions

    Cons

    Unable to move into management when requested and given no guidance as to steps to get there.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Tulsa, OK
    Former Employee - Server in Tulsa, OK

    I worked at Chili's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coworkers become like family, free meals on job, available benefits, good tips if in busy location, & AMAZING discount card for friends/family outside of work.

    Cons

    Pressure to sell alcohol if you don't drink, minimum server pay-ouch!

    Advice to Management

    none


  6. Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    Decent to work there but inconsistent gm's

    Cons

    Managers come and go alot

    Advice to Management

    Store doing a million rollouts


  7. Pretty Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    Recommends

    Pros

    co-workers, atmosphere, hours, management, pay,

    Cons

    Didnt get many days off


  8. Good money if you work for it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Servers can make good cash, if you can get the premium shifts, I.e. bar serving, weekend dinners.

    Cons

    The tabletop "ziosk" can work against you. The survey at the end of payment option gives a score for the server, and no matter what a problem might be, it goes against the server

    Advice to Management

    None


  9. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Pearl River, LA
    Former Employee - Food Server in Pearl River, LA

    I worked at Chili's (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great money, fun environment, rewards for winning contests

    Cons

    long hours, lots of sidework, can be unorganized


  10. Ehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Lubbock, TX
    Former Employee - Assistant Manager in Lubbock, TX

    I worked at Chili's

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay for restaurant mgmt

    Cons

    Ridiculous business expectations lead to poor guest experience


  11. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy Training Management Great People Good Company Good Schedule

    Cons

    Too much upselling Hard to get better serving areas Can have bad customers Menu changes Lots of To-Go's



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