Chili's

  www.chilis.com
  www.chilis.com

Chili's Reviews

Updated December 18, 2014
Updated December 18, 2014
589 Reviews
3.4
589 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
48 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Chili's

    Pros

    Great atmosphere, team oriented, flexible schedule

    Cons

    micromanaged, low morale, poor accountability,

    Advice to ManagementAdvice

    get more feedback from employees

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Phoenix, AZ
    Current Employee - Food Server in Phoenix, AZ

    I have been working at Chili's

    Pros

    Fun friendly atmosphere, great tips, great training, family oriented, good scheduling

    Cons

    Can't think of anything negative to say

    Advice to ManagementAdvice

    more one on one time with employees

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very great to work at, but every restaurant is different due to management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    Great environment to work in.

    Cons

    Schedule not very consistent. You some times get the feel that the brand is trying way too hard.

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    average company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    working with the staff - good people for the most part
    easy to schedule days off

    Cons

    Long hours
    Bonuses are not very large unless you work at a very busy store
    missed lots of weddings and family functions due to other managers being off.

    Advice to ManagementAdvice

    Regional Director comes in and what he sees is how he thinks you run your shifts all the time.
    Constantly changing the menu upsets guests.
    too many coupons for free stuff and why have expired coupons if you want us to take any coupon they bring in.

  6.  

    Awful

    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at Chili's

    Pros

    Discounted food and good hourly pay for first job.

    Cons

    MANAGEMENT needs some help....ridiculous

  7.  

    Loving it so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Sherman, TX
    Current Employee - Server/Waiter in Sherman, TX

    I have been working at Chili's part-time

    Pros

    As a server you get a good amount of tables. Around 4-8 tables at a time. Which leads to more money, the management is wonderful, in my opinion, because they're laid back, but will be stern if needed.

    Cons

    The only con I could see is if a server wasn't able to keep up. And that's not the company's fault, but their own.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Torture for those in Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Colorado Springs, CO
    Former Employee - Restaurant Manager in Colorado Springs, CO

    I worked at Chili's full-time (more than 5 years)

    Pros

    Fun staff. Fast pace. High energy. Front of house shifts were decent most of the time.

    Cons

    Spend most of your time cooking. Everything was microwaved due to no time to prep and cook properly. Managers always having to work in kitchen. Constant issues in the kitchen lead to having to comp a lot of things, then you get in trouble for comping things. Constant high stress level. Women and single employees are treated better than those married with kids and men.. Absolutely no concern for quality of life. Too many menu changes. Even the full time kitchen employees don't know the ingredients. But hey, they just throw them in the microwave anyway. Chili's does not care about employees or customers, only the bottom line. I worked for multiple Chili's in multiple states. I thought it was bad in my original area, but is worse in other areas.

    Advice to ManagementAdvice

    Stop trying to think of grand new ideas and start caring even one ounce about your employees and customers. Stop caring so much about shareholders, they will be happy if your customers are happy. Fire the board, president, and everyone at the top and hire someone with a brain. Maybe someone from Chic-fil-A. Probably the lowest paid person at Chic-fil-A or In-N-Out could run this company better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great starting server job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in San Antonio, TX
    Former Employee - Server/Waiter in San Antonio, TX

    I worked at Chili's

    Pros

    -Very fun and fast paced environment.
    -If you can manage time, you should be able to make 100 a shift
    -Flexible shifts

    Cons

    -Poor management
    -Clientele in my area are very poor/lower class
    -Very hard to bus tables efficiently when balancing 3-5 other tables...you are supposedly a team with your partner, but they wont pick up slack often.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Fun fast paced work place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chilli's To-Go Cashier in Ten Mile, TN
    Current Employee - Chilli's To-Go Cashier in Ten Mile, TN

    I have been working at Chili's part-time (less than an year)

    Pros

    Great managment and fun upbeat atmosphere.

    Cons

    Can get hectic during rush.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    great except rude customers sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Charlotte, NC
    Former Employee - Food Server in Charlotte, NC

    I worked at Chili's full-time (more than an year)

    Pros

    good money on good days nice team members

    Cons

    sometimes overworked and people dont tip

    Advice to ManagementAdvice

    keep being team players

    Recommends
    Neutral Outlook

Chili's Photos

Chilis
Store front
MARGARITA BAR

+ Add Photo

Work at Chili's? Share Your Experiences

Chili's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.