Chili's Reviews

Updated August 27, 2014
Updated August 27, 2014
509 Reviews

3.3
509 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
19 Ratings

Review Highlights

Pros
  • Flexible schedule, will always try to work with you (in 40 reviews)

  • Staff are mostly friendly and mostly flexible hours (in 24 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 16 reviews)

  • Management quality of life is horrendous (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer  in  Gainesville, TX
    Former Employee - Trainer in Gainesville, TX

    I worked at Chili's full-time for more than a year

    Pros

    Chili's Grill and Bar is a great place to work. Excellent atmosphere, staff and management are top notch.

    Cons

    Inconstancy of tips and hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server  in  Grand Prairie, TX
    Current Employee - Food Server in Grand Prairie, TX

    I have been working at Chili's full-time for more than a year

    Pros

    If you are dedicated to them they are dedicated to you. Great flexible company

    Cons

    Its a fast paced, needy environment so if that is not something you are willing to do it's not for you

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Chili's South Elgin, great for a host!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host  in  South Elgin, IL
    Current Employee - Host in South Elgin, IL

    I have been working at Chili's part-time for less than a year

    Pros

    You get paid well just to show people to their tables, don't have to do much, great part time job

    Cons

    You stand throughout your entire shift, which can be tiring if you work all day. Servers get angry for things you cannot control at times.

    Advice to ManagementAdvice

    The servers don't need that much supervision, the managers are always on their cases to do better but they're at their best when left alone.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Very Friendly work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Westminster, CO
    Current Employee - Hostess in Westminster, CO

    I have been working at Chili's part-time for less than a year

    Pros

    Everyone that works here is so nice, as a hostess it can be complicated on busy nights but it's still manageable. Rude customers come and go but manager's make it worth it.

    Cons

    Busy nights and rude people. We have to help bus sometimes but it's not horrible. You have to be careful of how you talk to people.

    Advice to ManagementAdvice

    The westminster management team is amazing!

    Positive Outlook
    No opinion of CEO
  6.  

    Best job to get through college!

    Former Employee - Server  in  Riverside, CA
    Former Employee - Server in Riverside, CA

    I worked at Chili's part-time

    Pros

    -flexible schedule
    - good management
    - Clean reatsuarant
    - fun coworkers

    Cons

    - work nights/ weekends/ holidays

    Advice to ManagementAdvice

    keep the atmosphere fun and positive. Happy employees create happy customers

    Recommends
    Neutral Outlook
  7.  

    Excellent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook  in  Mountain Home, AR
    Former Employee - Line Cook in Mountain Home, AR

    I worked at Chili's full-time for more than a year

    Pros

    Good pay, flexible hours, great management staff, great co workers. Over all i truly enjoyed working there.

    Cons

    I didn't really experience any cons while I was working there.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It has been an interesting experience that I don't regret

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Lexington, SC
    Current Employee - Server in Lexington, SC

    I have been working at Chili's full-time for more than a year

    Pros

    Getting to meet a variety of different people. Decent pay.

    Cons

    Stressful work environment, employees can be frustrating at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Wouldn't go back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Austin, TX
    Former Employee - Server in Austin, TX

    I worked at Chili's part-time for more than a year

    Pros

    Decent price point, a lot of bar regulars.

    Cons

    Terrible management, high turn over for employees

    Advice to ManagementAdvice

    Get it together.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company to work for... they just dont admire there hard working employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Thomaston, GA
    Current Employee - Server in Thomaston, GA

    I have been working at Chili's full-time for more than a year

    Pros

    Good money, great co-workers, handles problems effectively

    Cons

    i cant speak on every chilis but 0890 is horrible at moving people up unless you snitch on people or brown nose the hell out of the managers. They are not caring when it comes to emergencies and honestly i think they run a bad business when it comes to putting in your two weeks, your better off walking out then trying to work a two weeks. They managers never write up bar tenders or back of house but love to write servers up if someone is wrong with food or bar drinks take too long. BTW bar drinks at chilis average 10-15 minutes

    Advice to ManagementAdvice

    Move up the servers that are knowledgeable. Don't make a server a trainer if they cant even close the restaurant by them selves. and be more sympathetic when it comes to family issues instead of acting like you dont give a flip. oh and my advice to corporate tell managers to quit letting certain servers dont their own voids and comps and making other servers wait 20 minutes. oh and get off your butts at 0890 and do your job!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    general manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Philadelphia, PA
    Current Employee - General Manager in Philadelphia, PA

    I have been working at Chili's full-time for more than 8 years

    Pros

    you get free food when you work

    Cons

    low compensation and low quality of life. Always short staffed on management levels. This franchise leaves a lot to be desired.

    Advice to ManagementAdvice

    take care of your people both monetarily and with quality of life and you will see a dramatic increase in your loyalty from staff

    Doesn't Recommend
    Negative Outlook

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