Chili's

  www.chilis.com
  www.chilis.com

Chili's Reviews

Updated November 19, 2014
Updated November 19, 2014
569 Reviews
3.3
569 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
40 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 39 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 19 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Acworth, GA
    Former Employee - Food Server in Acworth, GA

    I worked at Chili's full-time (more than an year)

    Pros

    Friendly, supportive, and helpful staff.
    Convenient online scheduling.
    Discount dining card.
    Flexible hours.
    Fast paced environment.

    Cons

    As with any restaurant job you may get out late when you work nights.
    So much silverware to roll.
    Not much to complain about, it was a great company to work for.

    Advice to ManagementAdvice

    Geat job!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Knightdale, NC
    Current Employee - Anonymous Employee in Knightdale, NC

    I have been working at Chili's

    Pros

    Fun atmosphere and really enjoyed myself.

    Cons

    Hard work.
    Long hours.
    Young workers were difficult to work with. Played too much.

    Advice to ManagementAdvice

    I liked my managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Fun company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Pearland, TX
    Former Employee - Server in Pearland, TX

    I worked at Chili's part-time (more than an year)

    Pros

    Constant sales contests, flexible schedule, reliable coworkers.
    Coworkers are all friends. Go out together, soccer tournaments around thanksgiving
    charitable - raises money for St Judes every year

    Cons

    Can be a stressful environment. Huge difference in what servers with average sections get and what servers with the best section get

    Advice to ManagementAdvice

    can't think of anything. The locations I worked at had great management. (Pearland Parkway and Buffalo Speedway)

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Intro to the Working World

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's full-time (more than an year)

    Pros

    My experience may not apply to everyone, but I loved working at Chili's, especially compared to other restaurants. Everything was standardized, and everyone was expected to meet that standard. My managers were pretty great for the most part. The training program prepares you for your position adequately.

    Cons

    Difficult shifts if you want to have a social life. You're either working all night or all afternoon, so your friends usually become coworkers, which may be a good or bad thing depending on who you work with. Personally, I loved my coworkers. They're like a second family. Most of us have moved on to other jobs, but we frequently make time to visit with each other.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company, room for advancement and great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Clearwater, FL
    Current Employee - Server in Clearwater, FL

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Resources to build successful leaders are at your finger tips.

    Cons

    No cons as of yet.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    I really hate this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    i really really hate this job

    Cons

    this job really sucks bad

    Advice to ManagementAdvice

    make the job not suck that bad

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Hard Beginning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Downey, CA
    Former Employee - Server in Downey, CA

    I worked at Chili's part-time (less than an year)

    Pros

    If you can make it here you can make it anywhere. I started off here and every other serving job afterwards was a breeze.

    Cons

    This is a hard job as compared to other server jobs. There is very little assistance and the money for the work is usually not worth it. You would be better off serving elsewhere to better succeed. This is a hard job as compared to other server jobs. There is very little assistance and the money for the work is usually not worth it. You would be better off serving elsewhere to better succeed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Stress Factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Partner
    Current Employee - Managing Partner

    I have been working at Chili's full-time (more than 8 years)

    Pros

    The pay is not bad

    Cons

    Chili's has become a productivity factory. The name of the game is cut labor, cut food cost and hold everyone "accountable". Sounds nice but the pressure to achieve company goals has created a culture of fraud. Many GM's are gaming the system through inventory fraud, survey fraud, questionable labor practices, etc. This is much more widespread than the company acknowledges and will blow up in their face someday. The health insurance is sub-standard

    Advice to ManagementAdvice

    Stop turning a blind eye towards the practices of some of your AD's and GM's. Most are hardworking and trying to do the right thing, but too many are going over the line and being rewarded for it. I once had an AD tell me that to get ahead in life, you had to do what was necessary, even if it meant cheating a little bit "like Lance Armstrong". That's not acceptable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    working in nazi germany

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Ottawa, IL
    Former Employee - Server in Ottawa, IL

    I worked at Chili's full-time (more than 5 years)

    Pros

    co workes and money the regulars

    Cons

    poor management. playing favorites too much work no credit, turn over horrible

    Advice to ManagementAdvice

    learn how to recognize good workers not people who kiss butt

    Doesn't Recommend
    Negative Outlook
  11.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's full-time

    Pros

    Service job ok for college

    Cons

    Leadership, compensation, training, hours, managers and pay is OK

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