Chili's Reviews

Updated July 6, 2015
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800 Employee Reviews

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  1. Overall, great!

    Former Employee - Server, Food Expo, Trainer in Estero, FL
    Former Employee - Server, Food Expo, Trainer in Estero, FL

    I worked at Chili's (More than a year)

    Pros

    Consistent customer volume, great managers, and a very organized step rocess for training new employees

    Cons

    Short on staff at times, limited menu options for meals that were not paid for.


  2. ed block

    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Current Employee - Student Worker in Horseheads, NY
    Current Employee - Student Worker in Horseheads, NY

    I have been working at Chili's (Less than a year)

    Recommends
    Recommends

    Pros

    work here is ok talk with my staff

    Cons

    all weedend of days at Tuesday and Wednesday or Friday you think bout

    Advice to Management

    Review at my house half 2 wait of bit


  3. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours, Tips, Great Food, Friends, Friendly Managers

    Cons

    Hours, Tips only, No pay Checks after taxes - but that is any serving job


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great GM, high turnover

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    The GM Brian is fantastic, good clientele and location

    Cons

    There is no loyalty, and the assistant managers post passive aggressive emails on online messaging board. There is a high turn over rate and you feel easily replaceable.


  6. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Hanford, CA
    Current Employee - Server in Hanford, CA

    I have been working at Chili's part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I get to meet a lot of nice people

    Cons

    they only offer part time.


  7. Good Overall

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    Recommends

    Pros

    While working there i enjoyed a great sense of community with my fellow employees, the management was good, and the pay was decent enough for me.

    Cons

    i cant think of any cons other than the hours, i couldn't get time off when i wanted to but that is generally to be expected, right?


  8. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Farmingdale, NY
    Former Employee - Hostess in Farmingdale, NY

    I worked at Chili's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    A lot of shifts available
    Nice Managers
    Great staff

    Cons

    Not enough staffing
    Some staff was unreliable and it affected your work


  9. Helpful (2)

    Waitress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Framingham, MA
    Former Employee - Server/Waitress in Framingham, MA

    I worked at Chili's (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fun place to work, fast-paced, decent tips.

    Cons

    They had a contest for the staff to see who could be the first to sell X amount of Presidente margaritas in a single shift. I was determined to win, that I really focused on one table that was ordering a lot of them. Although I did take care of my other tables, one "ethnic" table believed I paid too much attention to the other one and neglected them (I did not!), and called me a racist to my manager. (I'm not.) I got canned on the spot! "Zero tolerance policy"- I didn't stand a chance.
    And, by the way, I won the Presidente margarita contest. My "amazing" prize: My choice of Chili's t-shirt, or free lunch. I took the free lunch. Awkward, but I wasn't going to deny myself after all that!

    Advice to Management

    The customer IS sometimes wrong!


  10. Helpful (1)

    OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexibility with school schedule.
    They paid slightly higher than most resturants

    Cons

    Managers play favoritism with certain employees..so basically no professionalism

    Advice to Management

    N/A


  11. Its a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Dunwoody, GA
    Current Employee - Server in Dunwoody, GA

    I have been working at Chili's part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Daily tips.Good menu. Good discount.

    Cons

    the guest that come to Chilis especially late at night are rude and demanding and do not tip well being that it is open to midnight during the week after 930 at night it turns into club Chilis if only we could charge $5 at the door so our servers could make decent money .

    Corporate structure dictates to us that the customer is always right the servers are just a number to management teamdictate 2 west at the customer is always right the servers are just a number to management team .although it seems that management and kitchen are only concerned with avt. because they are corporate they move around management team so real chilihead group is formed.

    Advice to Management

    take time to get to know your employees and take the the concerns that they have. if you're going to claim you have an open door policy please take your employees concerns serious had my particular location I had issues with the rudeness of the kitchen staff with the floor staff and when my problem was addressed with management they laughed about it and said it was our faultif you're going to claim you haven't opened door policy please take your employees concern serious have my particular location I had issues with the rudeness of the kitchen staff with the floor stem and when my problem was addressed with management they laughed about it and said it was our fault that the kitchen is rude the manager allows the kitchen to continue to say that I was stupid amongst other things and say horrible things in spanish to me and later in the evening I see the manager cutting up with the kitchen staff



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