Chili's Reviews

Updated August 3, 2015
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838 Employee Reviews

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  1. restaurant expoditer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flexible hours, chance to make lots of money

    Cons

    very busy all the time, a lot of hard work


  2. Was a Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Serverr in Virginia Beach, VA
    Former Employee - Food Serverr in Virginia Beach, VA

    I worked at Chili's

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Uses hot schedule which can make things convenient

    Cons

    i personally didnt really have problems with chilis, just some of the upper leveled individuals

    Advice to Management

    Most upper management is trained to disregard servers and employees being actual human being with needs


  3. Key Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Fun, Great atmosphere, good conditions

    Cons

    Unable to move into management when requested and given no guidance as to steps to get there.


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  5. Good money if you work for it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Servers can make good cash, if you can get the premium shifts, I.e. bar serving, weekend dinners.

    Cons

    The tabletop "ziosk" can work against you. The survey at the end of payment option gives a score for the server, and no matter what a problem might be, it goes against the server

    Advice to Management

    None


  6. Ehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Lubbock, TX
    Former Employee - Assistant Manager in Lubbock, TX

    I worked at Chili's

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay for restaurant mgmt

    Cons

    Ridiculous business expectations lead to poor guest experience


  7. Good Job For A College Student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at Chili's full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It's a good mix of casual and professional. As far as the plate $$ range, you'll probably make more than at other comparable restaurants. Getting to wear jeans and often a t-shirt doesn't seem like much, but it makes work more comfortable. Music isn't as bad as at other restaurants. Food is genuinely good.

    Cons

    No breaks, they recently got sued for this and little changed. Except now you have to waive your right to the break when you clock out, or you don't get to clock out. Asking for a break is a joke as they do not employ breakers. Bus boys were also eliminated to save on labor hours. Gem scores were some of the most stressful and unfair aspects of any job I've ever had. I saw some of the best employees fired for things completely out of their control. This also leads to dishonesty as employees consistently cheat to avoid the bad scores.

    Advice to Management

    I know the ziosk machines were very expensive, but they aren't helping.


  8. chili's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Togo Specialist in Buford, GA
    Former Employee - Togo Specialist in Buford, GA

    I worked at Chili's

    Pros

    Manager's we're great very fun to.work at was a great experience

    Cons

    Scheduling sucked sometimes because we're always busy


  9. A nightmare.

    Former Employee - Host in Saint Louis, MO
    Former Employee - Host in Saint Louis, MO

    I worked at Chili's (More than a year)

    Pros

    Great discounts on food, short shifts, easy side work,

    Cons

    Horrible management, bussers don't get paid enough, everything you do is either wrong or not good enough.

    Advice to Management

    Don't take your job so seriously.


  10. Host

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in New York, NY
    Former Employee - Host in New York, NY

    I worked at Chili's part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The location is nice. Everyone that works there is very nice. The restaurant closes by 11pm, so you aren't there late. The food is delish.

    Cons

    They could step it up in advertising and adding new items to the menu. Other than that I don't have anything else negative to say.

    Advice to Management

    I would just switch up the items on the menu and continue doing what you're doing. I don't know why this website is making me write a review to be able to view this website. So annoying.


  11. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible, opportunity for growth, cross training

    Cons

    Management, growth takes long, no raise,

    Advice to Management

    More recognition



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