Chili's

www.chilis.com

Chili's Reviews

Updated January 27, 2015
Updated January 27, 2015
632 Reviews
3.3
632 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
61 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ERJ Dining is a decent employer to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at Chili's full-time (more than 10 years)

    Pros

    Opportunities for advancement, benefits, everyday is different, paid vacation, tuition reimbursement, good co-workers, salaried, opportunity for raises yearly, six paid sick days

    Cons

    Very long hours, at least 10 hour shifts, required to work 50-55 hours weekly, always changing policies, no overtime pay when working more than required hours

    Advice to ManagementAdvice

    Needs more structured advancement program, management and employee training programs are very unorganized. When rolling out new food items the kinks should be better worked out before going to store level. Some policies not clear, too much leeway and guesswork when disciplining employees. Back office computers very old and slow, hindering completing your responsibilities.

    Recommends
    Positive Outlook
  2.  

    What you'd expect, Plus horrible GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Woodbury, MN
    Former Employee - Server in Woodbury, MN

    I worked at Chili's part-time (more than 3 years)

    Pros

    Tips, good coworkers, easy opportunities for advancement.

    Cons

    GM is terrible, the management techniques leave much to be desired. Being a national company they can't tailor it to each location so popular items get removed and unpopular aspects of the menu are heavily encouraged to be pushed on people.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Not bad. Pretty good place to work at. hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Dishwasher/Food Prep in McKinney, TX
    Former Employee - Dishwasher/Food Prep in McKinney, TX

    I worked at Chili's

    Pros

    good food. big discount. semi flexible schedule.

    Cons

    The work often out does the pay rate, however it can be rewarding as well.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    typical corporate restraurant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    good people, quick cash, easy money

    Cons

    crazy guests, changing management, and revaolving door

  6.  

    Working with Chili's in Braintree was not a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host in Braintree, MA
    Current Employee - Host in Braintree, MA

    I have been working at Chili's

    Pros

    The position was very easy. I didn't have to do much at all. Lots of standing around and the shifts weren't very long. They were about 6hrs maximum.

    Cons

    Management was very unfair. They played favorites especially when it came to scheduling. They were very inconsiderate and talked down upon their employees quite frequently.

    Advice to ManagementAdvice

    Hosting is not rocket science. Don't tell me how to do my job.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Restaurant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Greensboro, NC
    Current Employee - Restaurant Manager in Greensboro, NC

    I have been working at Chili's

    Pros

    Quality of life. Annual Raises. Bonuses. Upper management's level of engagement. Innovation.

    Cons

    Managers work too many positions and are way to hands on. Just as much time catering to team members as the guest. Too much change in menu, initiatives and procedures and recipes.

    Advice to ManagementAdvice

    Stop catering to team members and focus more on guest. Managers should supervise and be less hands on. Quit changing everything so often.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Stafford, VA
    Former Employee - Assistant Manager in Stafford, VA

    I worked at Chili's full-time (more than a year)

    Pros

    Great staff and environment

    Cons

    Senior management was unclear with direction and review

    Recommends
    Neutral Outlook
  9.  

    Simple Serving Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    easy cash in hand, ability to transfer locations with ease

    Cons

    management puts a huge emphasis on "ziosks" which not only confuse customers, but make an extremely simple job much harder

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Prep cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    Friendly environment and descent schedule

    Cons

    Hours and management are horrible

    Recommends
    No opinion of CEO
  11.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    environment, staff, franchise group, bonus

    Cons

    Hours, salary, weekends, no family time

    Advice to ManagementAdvice

    more pay

    Doesn't Recommend
    Positive Outlook

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