Chili's

  www.chilis.com
  www.chilis.com

Chili's Reviews

Updated November 19, 2014
Updated November 19, 2014
569 Reviews
3.3
569 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
40 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 39 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 19 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Regardless of dedication you will go nowhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server, QA, Prep Cook, Hostess, To-Go in Houston, TX
    Former Employee - Server, QA, Prep Cook, Hostess, To-Go in Houston, TX

    I worked at Chili's part-time (more than an year)

    Pros

    Semi-Flexible hours. Depending of the restaurant, you could make decent money even if your managers didn't like you. Always understaffed so you'll always have plenty of hours.

    Cons

    They hire incompetent managers and promote favorites instead of dedicated and hardworking employees. Seniority will get you everywhere even if you don't work hard. Unorganized when shifting leadership. Overworks kitchen staff.

    Advice to ManagementAdvice

    You need to have a third party come in and monitor employees before choosing who to promote solely based on the store management team. Really see who is doing the work, not who the management favors. There is way to much bias at all 5 locations I've worked at around Texas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Worked at Chili's as a server for 3 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sever in Mesa, AZ
    Former Employee - Sever in Mesa, AZ

    I worked at Chili's part-time (more than 3 years)

    Pros

    Fun, fast paced, short shifts, flexible schedule

    Cons

    Terrible pay, terrible tips, no communication between managers, some customers are allowed to abuse employees and get away with it, management is unconcerned with any issues you may have, other employees can be back stabbing, competitive, and a lot of very young, entitled, and disrespectful employees.

    Advice to ManagementAdvice

    Communicate!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's full-time (more than an year)

    Pros

    Friendly staff one big family

    Cons

    Senior Management need to be closer

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    waiter

    Current Employee - Server/Waiter in Aliso, CA
    Current Employee - Server/Waiter in Aliso, CA

    I have been working at Chili's part-time (less than an year)

    Pros

    you get good tips on the weekends

    Cons

    they are really strict people at chilis are rude

    Advice to ManagementAdvice

    not to many promotions

  6.  

    Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    Servers are friendly, atmosphere is very positive with great employee discount. Hourly wage was okay

    Cons

    Lack of training. The head manager was rude and did not treat employees well.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Terrible management, some good staff

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    Fast money and quickly hired

    Cons

    Management is very gossipy and vindictive with scheduling

    Advice to ManagementAdvice

    Be non biased in scheduling and promotion

  8.  

    service and qa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance in Machesney Park, IL
    Current Employee - Quality Assurance in Machesney Park, IL

    I have been working at Chili's part-time (more than 10 years)

    Pros

    fun, fast-paced environment, easy to transfer and continue employment, experience many different management styles, decent income, short shifts

    Cons

    must become an excellent budgeter because there are you never know how much you'll make from shift to shift. there are also no set hours, so it can be a challenge to balance work and family life. managers often make the same money if not a little less than servers, so there's not much motivation to advance in the company

    Advice to ManagementAdvice

    promote from within...please!!! the managers I train from outside the company almost never work out for the long term! continuously return to basic training and priorities... once they begin to fall away, the "trainers" stop reinforcing these things as well, and it is a very predictable digression that is easily avoidable with preventative management- please stop assuming that everyone will continue to do things the way they're supposed to be done- in the end, even the managers seem to have forgotten.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Fellow employees hold the key to you happiness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's part-time (more than 3 years)

    Pros

    Great opportunities to build team working skills. Friendly atmosphere, most everyone is very willing to help when needed. Compensation determines how much you put in. You will see higher tips if you put in the work.

    Cons

    Some managers can make the job more difficult than it should be.

    Advice to ManagementAdvice

    Be friendly with your employees and your store will run more smoothly. Don't be dictators. Happy employees don't make mistakes. Happy employees make customers happy, make more money themselves, and more money for the store.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's full-time (more than 3 years)

    Pros

    Chili's is a fun place to work especially if you are a server. However, it is not a great place to make good tips. The hours are very flexible and managers are very willing to work with your schedule.

    Cons

    The money was not that great. It was hard to make decent tips but that could be a factor of the location of the chili's nearest to me.

    Advice to ManagementAdvice

    I enjoyed the management that I worked with, they were flexible and accommodating to my needs.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great coworkers, liked coming to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Los Angeles, CA
    Former Employee - Server in Los Angeles, CA

    I worked at Chili's part-time (more than 3 years)

    Pros

    Great coworkers, amazing regulars, and a causal atmosphere made Chili's a great place to work.

    Cons

    Frequently changing management and corporate vision, very little opportunity to get enough hours to be considered eligible for benefits

    Recommends
    Neutral Outlook
    No opinion of CEO

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