Chili's

www.chilis.com

Chili's Reviews

Updated January 25, 2015
Updated January 25, 2015
626 Reviews
3.3
626 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
59 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Loving it so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Sherman, TX
    Current Employee - Server/Waiter in Sherman, TX

    I have been working at Chili's part-time

    Pros

    As a server you get a good amount of tables. Around 4-8 tables at a time. Which leads to more money, the management is wonderful, in my opinion, because they're laid back, but will be stern if needed.

    Cons

    The only con I could see is if a server wasn't able to keep up. And that's not the company's fault, but their own.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Louisville, KY
    Former Employee - Food Server in Louisville, KY

    I worked at Chili's

    Pros

    Super good awesome good job

    Cons

    Super great nice fantastic wavy

    Advice to ManagementAdvice

    Good job.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great except rude customers sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Charlotte, NC
    Former Employee - Food Server in Charlotte, NC

    I worked at Chili's full-time (more than an year)

    Pros

    good money on good days nice team members

    Cons

    sometimes overworked and people dont tip

    Advice to ManagementAdvice

    keep being team players

    Recommends
    Neutral Outlook
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  5.  

    I am new but love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Upland, CA
    Current Employee - Server in Upland, CA

    I have been working at Chili's part-time (less than an year)

    Pros

    Benefits, friendly staff, helpful managers

    Cons

    There are No bussers

    Advice to ManagementAdvice

    Keep on helping your team members succeed like you have been so far!

    Recommends
    Positive Outlook
  6.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Jacksonville, FL
    Current Employee - Server in Jacksonville, FL

    I have been working at Chili's

    Pros

    Flexible hours, great $$$, and awesome discounts.

    Cons

    Management (at times), ups and downs of business (as with most restaurants)

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great pay and great chance for promotions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Culinary Manager
    Current Employee - Culinary Manager

    I have been working at Chili's full-time (more than an year)

    Pros

    Quick promotions to motivated individuals and the benefits are top notch

    Cons

    Long hours but that is expected in this industry

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  8.  

    Working for chilis was mostly positiv

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    They have pretty good benefits

    Cons

    You cannot auto grat for large parties

  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    I've had a great experience working at this company. I've loved every minute of it. In the beginning, it might be tough but over time, it gets better.

    Cons

    I would say better uniforms

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A Giant Unorganized Cluster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Erie, PA
    Former Employee - Food Server in Erie, PA

    I worked at Chili's

    Pros

    You can make a lot of money

    Cons

    there are no standards of conduct on day something will be fine and the next day doing the same thing is a punishable offense. Rules only apply to certain people, and managers are inncompetint

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Hosting at Chilis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Chili's part-time (less than an year)

    Pros

    Manangers were nice and attentive, Staff was like a family, Half priced food and also half priced food at Maggianos and other Chili's location with Employee Card.

    Cons

    Long hours, no breaks. No time to eat, and weekly GEM scores were extremely annoying.

    Advice to ManagementAdvice

    Spend less time on perfecting GEM Scores and listen to your employees. The problem isn't always the server and is sometimes the customers.

    Recommends
    Positive Outlook
    Approves of CEO

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