Chili's Reviews

Updated March 25, 2015
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Employee Reviews

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  1. A great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Dallas, TX
    Former Employee - Server/Waiter in Dallas, TX

    I worked at Chili's part-time (more than a year)

    Pros

    This company was great to work for, the money for the work was great, I learned a lot really fast, they hired me without previous experience

    Cons

    It is a customer service oriented job and every customer service job has to deal with bad customers at times.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Loyalty is not one of their numerous "culture"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in San Jose, CA
    Former Employee - Restaurant Manager in San Jose, CA

    I worked at Chili's full-time (more than 8 years)

    Pros

    Can make money if you hustle, but you really have to hustle. managers are told they work 10hr days, but it's more like 15.

    Cons

    -long work hours for minimal recognition
    -corporate loves you one day and then hates you the next
    -too bottom line and making numbers focused
    -servers are children, have to hold their hands to get anything accomplished
    -managers end up doing everything; bussing for the staff, running food, hosting, taking orders, and bartending all while trying to place their own orders, office work, and cooking all at the same time.

    Advice to ManagementAdvice

    You won't like working there

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. Good times as a chilihead

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    I really liked the people I worked with. Other companies don't do as good a job as Chilis at making it feel like a family

    Cons

    When people are so close there can be problems. There were some personal problems that got in the way of work but not many

    Advice to ManagementAdvice

    I wasn't a big fan of "team service"

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  5. Decent part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - To-Go in Acworth, GA
    Current Employee - To-Go in Acworth, GA

    I have been working at Chili's part-time (less than a year)

    Pros

    Above minimum wage. Flexible hours. Hourly wage+tips.

    Cons

    Very busy and hectic during peak hours. A lot of yelling in the kitchen. Multiple things to do with only one person (you) to do it at one time. Was not scheduled for a lot of hours.

    Advice to ManagementAdvice

    Re-think scheduling. If you have too many people let some go. Don't automatically punish an employee if a customer complains.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Fun while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's

    Pros

    They want you to make $20/hr

    Cons

    Management can be sloppy or inattentive.

    Advice to ManagementAdvice

    Listen to employees. If there's a problem be proactive and find a way to fix it!

    Recommends
    Positive Outlook
  7. Chili's Grille & Bar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Boardman, OH
    Current Employee - Server/Waiter in Boardman, OH

    I have been working at Chili's

    Pros

    Tips $$$, Flexible scheduling, fun

    Cons

    Management is rocky, Franchise is frugal,

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. No life sucky management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Antioch, CA
    Former Employee - Food Server in Antioch, CA

    I worked at Chili's part-time (more than a year)

    Pros

    co-workers and that's about it

    Cons

    Management pay people no life the hours suck if you're part time just know you are really full time

    Advice to ManagementAdvice

    Maybe choose mangers that speak to their team respectfully, who actually care & will help by any means. Give your chilis heads a life!!! The hours suck & you never know when you'll be off. Terrible pay for what we go through.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. It's alright for a waiting job.

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Server/Waiter in Fort Worth, TX
    Former Employee - Server/Waiter in Fort Worth, TX

    I worked at Chili's

    Pros

    Chilis was the easiest restaurant that I have worked at. The food is good. It is easy to flip tables quickly.

    Cons

    The main challenge is working with incompetent co-workers. Also, there is no gratuity available for large parties.

    Advice to ManagementAdvice

    Give employees more incentives.

    Doesn't Recommend
    No opinion of CEO
  10. I have had my ups and downs but I would recommend this to anyone looking for a server job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in South Houston, TX
    Current Employee - Bartender in South Houston, TX

    I have been working at Chili's part-time (more than a year)

    Pros

    Chilis is indeed a family oriented place. For the most part your management team if they like you will work hard to help you unless you have a poor management team which can happen during transition.

    Cons

    Management can let you down very quickly. They will pretend they have given you all the tools but in reality they have not. You can bypass this by talking with the right person which is sometimes hard to do but can be done.

    Advice to ManagementAdvice

    Listen to your servers. If you take care of your servers they will take care of your guest and you wont have as many issues.

    Recommends
    Neutral Outlook
  11. Hate this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    co workers, that is it nothing else

    Cons

    everything, pay is bad, work is bad not happy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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