Chili's

  www.chilis.com
  www.chilis.com

Chili's Reviews

Updated December 16, 2014
Updated December 16, 2014
589 Reviews
3.4
589 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
48 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I loved working here!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Murrieta, CA
    Former Employee - Server in Murrieta, CA

    I worked at Chili's part-time (more than 3 years)

    Pros

    The whole crew was like a big family... very casual. Also Brinker corporation does some great things in the community!

    Cons

    Very casual usually leads to very unprofessional

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Acworth, GA
    Former Employee - Food Server in Acworth, GA

    I worked at Chili's full-time (more than an year)

    Pros

    Friendly, supportive, and helpful staff.
    Convenient online scheduling.
    Discount dining card.
    Flexible hours.
    Fast paced environment.

    Cons

    As with any restaurant job you may get out late when you work nights.
    So much silverware to roll.
    Not much to complain about, it was a great company to work for.

    Advice to ManagementAdvice

    Geat job!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Fun company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Pearland, TX
    Former Employee - Server in Pearland, TX

    I worked at Chili's part-time (more than an year)

    Pros

    Constant sales contests, flexible schedule, reliable coworkers.
    Coworkers are all friends. Go out together, soccer tournaments around thanksgiving
    charitable - raises money for St Judes every year

    Cons

    Can be a stressful environment. Huge difference in what servers with average sections get and what servers with the best section get

    Advice to ManagementAdvice

    can't think of anything. The locations I worked at had great management. (Pearland Parkway and Buffalo Speedway)

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Knightdale, NC
    Current Employee - Anonymous Employee in Knightdale, NC

    I have been working at Chili's

    Pros

    Fun atmosphere and really enjoyed myself.

    Cons

    Hard work.
    Long hours.
    Young workers were difficult to work with. Played too much.

    Advice to ManagementAdvice

    I liked my managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great Intro to the Working World

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's full-time (more than an year)

    Pros

    My experience may not apply to everyone, but I loved working at Chili's, especially compared to other restaurants. Everything was standardized, and everyone was expected to meet that standard. My managers were pretty great for the most part. The training program prepares you for your position adequately.

    Cons

    Difficult shifts if you want to have a social life. You're either working all night or all afternoon, so your friends usually become coworkers, which may be a good or bad thing depending on who you work with. Personally, I loved my coworkers. They're like a second family. Most of us have moved on to other jobs, but we frequently make time to visit with each other.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company, room for advancement and great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Clearwater, FL
    Current Employee - Server in Clearwater, FL

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Resources to build successful leaders are at your finger tips.

    Cons

    No cons as of yet.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I really hate this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    i really really hate this job

    Cons

    this job really sucks bad

    Advice to ManagementAdvice

    make the job not suck that bad

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Hard Beginning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Downey, CA
    Former Employee - Server in Downey, CA

    I worked at Chili's part-time (less than an year)

    Pros

    If you can make it here you can make it anywhere. I started off here and every other serving job afterwards was a breeze.

    Cons

    This is a hard job as compared to other server jobs. There is very little assistance and the money for the work is usually not worth it. You would be better off serving elsewhere to better succeed. This is a hard job as compared to other server jobs. There is very little assistance and the money for the work is usually not worth it. You would be better off serving elsewhere to better succeed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    service and qa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance in Machesney Park, IL
    Current Employee - Quality Assurance in Machesney Park, IL

    I have been working at Chili's part-time (more than 10 years)

    Pros

    fun, fast-paced environment, easy to transfer and continue employment, experience many different management styles, decent income, short shifts

    Cons

    must become an excellent budgeter because there are you never know how much you'll make from shift to shift. there are also no set hours, so it can be a challenge to balance work and family life. managers often make the same money if not a little less than servers, so there's not much motivation to advance in the company

    Advice to ManagementAdvice

    promote from within...please!!! the managers I train from outside the company almost never work out for the long term! continuously return to basic training and priorities... once they begin to fall away, the "trainers" stop reinforcing these things as well, and it is a very predictable digression that is easily avoidable with preventative management- please stop assuming that everyone will continue to do things the way they're supposed to be done- in the end, even the managers seem to have forgotten.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fellow employees hold the key to you happiness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Chili's part-time (more than 3 years)

    Pros

    Great opportunities to build team working skills. Friendly atmosphere, most everyone is very willing to help when needed. Compensation determines how much you put in. You will see higher tips if you put in the work.

    Cons

    Some managers can make the job more difficult than it should be.

    Advice to ManagementAdvice

    Be friendly with your employees and your store will run more smoothly. Don't be dictators. Happy employees don't make mistakes. Happy employees make customers happy, make more money themselves, and more money for the store.

    Recommends
    Neutral Outlook
    Approves of CEO

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