Chili's Reviews

Updated October 31, 2014
Updated October 31, 2014
556 Reviews
3.2
556 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
35 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 39 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 19 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Warren, MI
    Former Employee - Hostess in Warren, MI

    I worked at Chili's part-time (more than 3 years)

    Pros

    My schedule was flexible during highschool.

    Cons

    The staff were mean to each other all the time. the management treated me like garbage. I came back for the summer and they basically starved me out of there. I never got any shifts.

    Advice to ManagementAdvice

    Treat your employees better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    The one in Tulare Ca is not a very good place work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook in Tulare, CA
    Former Employee - Prep Cook in Tulare, CA

    I worked at Chili's part-time (less than an year)

    Pros

    The menu is really easy to learn.

    Cons

    The employees that have been there a long time wouldn't train anyone. No one would train in English.

    Advice to ManagementAdvice

    Re-think your training staff. To save money I would close the place. They are paying out more then they are bringing in

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's part-time (more than an year)

    Pros

    Worked here because I was in college

    Cons

    Challenges? Where to start coworkers would drink on the job, drop customers food on the floor and still serve it, and managers don't listen to their employees/ have favorites.

    Advice to ManagementAdvice

    Make sure your employees don't drink on the job, treat all employees fairly and respectfully.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Easy money, stressful environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Team Member in Searcy, AR
    Former Employee - Key Team Member in Searcy, AR

    I worked at Chili's full-time (more than 3 years)

    Pros

    Very easy to make good money waiting tables. Will work with you on your schedule.

    Cons

    If management is lazy it can become a very stressful working environment.

    Advice to ManagementAdvice

    Hire people if value, don't just hire people to fill gaps.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX

    I have been working at Chili's full-time (more than 5 years)

    Pros

    Chilis is a company that cares about people and the lives of people. Flexible work hours with only 5 shifts a week as a manager. Great benifits.

    Cons

    Just like with most large companies, the work load is pretty heavy. Expectations are very high and the days are sometimes long due to the lack of manpower at times.

    Advice to ManagementAdvice

    Consider dropping business rules or at least make them within reach in order to maintain facility as well as TM satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Dynamic work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Gainesville, FL
    Former Employee - Food Server in Gainesville, FL

    I worked at Chili's part-time (more than an year)

    Pros

    Flexible scheduling at maximum pay with minimal education and experience required

    Cons

    Late hours, inconsistency of pay depending on tips

    Advice to ManagementAdvice

    Promote from within rather than hiring new members whenever possible

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Very content

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Chelsea, MA
    Current Employee - Server/Waiter in Chelsea, MA

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Like a Big family ! Most the staff are amazing ! Good money to be made ( as long as u work hard ) it can be very fast paced so you have to be an energetic person that doesn't buckle under pressure 2 managers just left and 2 have come I think some good and needed changes will be made. Renee is an extremely hardworking and very caring manager. And im thankful Amanda has joined our team. Very promising.

    Cons

    Managers have come and gone too often .. But I think the 4 we have are here to stay .. And I think they are gonna be a good team

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Chili's is a great overall company to work for. They offer good benefits, even to part-time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Chili's part-time (less than an year)

    Pros

    The management really seems to care about their employees. Scheduling is flexible and you have the potential to earn good money. The training is thorough. Learning the menu is a must. This restaurant definitely gets busy towards the end of the week and of course on weekends. As a server I usually go into weekend shifts knowing that I'll be overwhelmed. I just try my best to "stay out of the weeds". Chili's has section partners, so you and you're partner are usually taking care of around 10-12 tables. Team work is a must to make it through a busy shift.

    Cons

    Petty bickering between employees. Reminds me of a high school atmosphere, though I'm sure this problem occurs in every job regardless of the setting. The amount of side work is ridiculous. They don't employ bussers or silverware rollers so be prepared to restock, bus your own tables, roll silverware, sweep the floors, clean table tops, and then there's your actual side work left to do.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very bad work environment. Cheap company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher in Torrance, CA
    Former Employee - Dishwasher in Torrance, CA

    I worked at Chili's part-time (less than an year)

    Pros

    No pros. Stressful environment. Degrading job.

    Cons

    No breaks and discourage you from taking your lunch. Every hates their job. Management are lazy and yell at you.

    Advice to ManagementAdvice

    Treat your employees better. Stop yelling at the employees! Give employees their breaks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great company to work for

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Houston, TX
    Former Employee - Bartender in Houston, TX

    I worked at Chili's full-time (more than 3 years)

    Pros

    Hourly benefits, even for part time
    Loyal clientele
    Above average income for type of restaurant

    Cons

    None, great company that encourages person growth.

    Recommends
    Positive Outlook
    Approves of CEO

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