Chipotle Reviews

Updated July 6, 2015
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3.4
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Approve of CEO
Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
687 Ratings

Pros
  • All the free food you want on your 15 minute break (in 120 reviews)

  • free meal when you work at 50% when you're not working (in 98 reviews)

Cons
  • Not paid enough for the amount of work expected to be done (in 17 reviews)

  • Fast paced environment (for those who don't like that) (in 28 reviews)

More Pros and Cons

1,251 Employee Reviews

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  1. Helpful (9)

    Working at Chipotle as a Crew Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member

    I have been working at Chipotle

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You don't have to worry about working for a company that's doing bad things like harming animals, using dangerous chemicals in their food, producing very unhealthy food etc. When you serve food to your customers, you know you're giving them real food. Working in the kitchen shows me that they really just use real, healthy ingredients. It's nice to know that you're representing a company that has real integrity.

    Cons

    It's a lot of work, you have to know how to do prep, line and grill. You hardly ever leave on time and a lot is expected of you. You can only really take your break when the line dies down so you're gonna be working hungry a lot.

    Advice to Management

    The management at the Chipotle where I work is really friendly and approachable, all the managers work in prep, grill, line etc, it's not like they're some unreachable force or something. I'm not like a star employee or anything, I get confused and make stupid mistakes sometimes and bother them with a lot of questions but they've always been super nice and helpful!


  2. Great fast restaurant job if you're willing to commit and buy in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Knoxville, TN
    Former Employee - Crew Member in Knoxville, TN

    I worked at Chipotle (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Legitimate chance to advance based on performance
    More about what you're doing while there than what you've done at other places
    Good constant training if the store isn't understaffed

    Cons

    Understaffed stores can be a headache
    Management expects a lot from the staff so if you're not all in don't expect to be around long


  3. Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member

    I have been working at Chipotle

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly, face-paced, good environment to work in, excellent training

    Cons

    Very routine-wise, lots of information to know, long hours

    Advice to Management

    Very good managers


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  5. Great environment but hard work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member/Cook in Dallas, TX
    Former Employee - Crew Member/Cook in Dallas, TX

    I worked at Chipotle (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good hours, great management, always gave days off when needed, flexible with schedule, understood i was a student and worked with my availability, fun place to work.

    Cons

    Very low pay, hard work, can be stressful for many, if you do not like the kitchen atmosphere do not work here.

    Advice to Management

    Know what you are doing, follow the rules, have good people skills, be able to lead a team.


  6. Amazing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Columbus, OH
    Current Employee - General Manager in Columbus, OH

    I have been working at Chipotle

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free food, learn how to make great food and work in the kitchen, fire a ton of people, you can learn how to be a great leader.

    Cons

    you have to fire a lot of people, pay is low enough to keep you, but not high enough for you to be okay with staying at your current position.

    Advice to Management

    you know.


  7. Great part-time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Edison, NJ
    Former Employee - Server in Edison, NJ

    I worked at Chipotle (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You start at one station and then go into others gradually. Great systems and guides for employees to follow and learn.

    Cons

    Sometimes customers can get very rude and inconsiderate waiting on the long lines, especially during lunch and dinner rush.

    Advice to Management

    Great management team overall. Career outlook for employees can be further explored.


  8. Helpful (1)

    Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in San Jose, CA
    Former Employee - Team Member in San Jose, CA

    I worked at Chipotle (Less than a year)

    Pros

    Was allowed to eat there as much and as many times as I wanted. Flexible with hours. Good people.

    Cons

    Apparent disjoint between management and upper-management. Communication was not always ideal. I usually was not given enough hours.

    Advice to Management

    Upper/senior management should try to be less spooky. They seemed to drop by at our store just to scare employees into making the place spotless. I would have enjoyed talking to them more, in retrospect.


  9. Good for a fast food job, wouldn't make a career out of it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Team Member - Crew in Williamsburg, VA
    Current Employee - Restaurant Team Member - Crew in Williamsburg, VA

    I have been working at Chipotle (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Management respectful towards employees.
    - Fair compensation, free meals on days you work, half price otherwise.
    - Room for advancement.

    Cons

    - Very fast paced, high volume. Easy to fall behind.
    - No raise received after a year of employment (for me, anyway)
    - I received very little training before being thrown into the thick of things.

    Advice to Management

    Schedule more employees so that the line is never manned by just one employee. Offer better/more training before throwing new employees onto the line.


  10. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    You can learn to be a productive team member and there is free food on your shift, half off when you're not working.

    Cons

    If you dont like working face paced- rushing in a lot of things you do, this might be different for you. Keeping energy in a face paced environment is a skill.


  11. Crew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Seattle, WA
    Current Employee - Crew Member in Seattle, WA

    I have been working at Chipotle full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    People I work with is friendly

    Cons

    Nothing is really a con

    Chipotle Response

    Jul 6, 2015National Recruiting Consultant

    Glad you're enjoying your job! Thanks for your review.



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