Chipotle Reviews

Updated September 21, 2014
Updated September 21, 2014
635 Reviews
3.4
635 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
344 Ratings

Review Highlights

Pros
  • The perks of getting free food during your shift was amazing (in 82 reviews)

  • The company allows 1 free meal to its employees per shift worked (in 77 reviews)


Cons
  • Not paid enough for the amount of work expected to be done (in 13 reviews)

  • Fast paced environment (for those who don't like that) (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Chipotle is a rewarding expericence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Fort Lauderdale, FL
    Former Employee - Crew Member in Fort Lauderdale, FL

    I worked at Chipotle part-time for less than a year

    Pros

    50% discount and flexible hours

    Cons

    Very demanding and requires a lot more dedication than expected

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Not a bad place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle

    Pros

    Flexible with scheduling, willing to work with me to design appropriate shift scheduling. Co workers were incredibly friendly and willing to help, which is useful, particularly in training.

    Cons

    The money is probably not worth the work involved, can be pretty demanding and the base pay is relatively low.

  3.  

    could work on things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Columbus, OH
    Former Employee - Crew Member in Columbus, OH

    I worked at Chipotle full-time for less than a year

    Pros

    It was a ok job
    loved pay
    loved the free food

    Cons

    never got help when I first started
    need to be faster
    should cook chips and taco shells while on the clock

    Advice to ManagementAdvice

    be kinder to your workers
    and if they have one no call no show bc of something
    give them another shot

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Love it, awesome atmosphere, great coworkers and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle full-time for more than 3 years

    Pros

    Decent pay, opportunities for growth, they truly care for their employees

    Cons

    You work for every penny, sometimes it gets really busy and there are seasons where we are extremely understaffed so it's difficult

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Chipotle part-time for more than a year

    Pros

    Great culture that was developed. Awesome co wooers. Gives raises every 6 months. Fun atmosphere. Stressed customer service and working as a team.

    Cons

    Working on weekends for some, work cam be repetitive after a couple years

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Chipotle is a great company to with lots of opportunity for growth and advancement if you put in the effort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chipotle Crew Member  in  New York, NY
    Current Employee - Chipotle Crew Member in New York, NY

    I have been working at Chipotle full-time for less than a year

    Pros

    The work is fun and fast paced, team members are great to work with since all share the 13 characteristics

    Cons

    Difficult labor and work ethic that is applied by some managers

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great opportunity for advancement, but little corporate accountability for upper level managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager
    Former Employee - Service Manager

    I worked at Chipotle full-time for more than a year

    Pros

    -Great crew.
    -Tough but rewarding work.
    -Learn a lot of really cool cooking and kitchen skills.
    -Develop a good sense of customer service.
    -Relatively easy to get promoted and Apprentices and GM's make very good money for people in their younger 20's.

    Cons

    -Very little starting pay unless you can become a manager.
    - Little to know accountability from corporate when it comes to how stores are run.
    - Good job for college students or someone trying to just start off in a new place, but if you have bills to pay then look somewhere else unless you can advance quickly through the management ranks.

    Advice to ManagementAdvice

    Care more about your employees than your customers and pay more attention to what your GM's are doing in their stores.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company and Great People 9 out of 10 times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Madison, WI
    Former Employee - Crew Member in Madison, WI

    I worked at Chipotle part-time for more than a year

    Pros

    Having been a Chipotle connoisseur prior to working at one, I already knew the ins and outs of my regular Chipotle and knew the people very well. With that being said, I had a fantastic time working there and with everyone. We ran a tight ship and throughput was always fantastic. Almost no issues at all when I worked there. I've been to over 300 Chipotle and I will say that I've only seen a handful of bad places- but they are REALLY bad.

    Cons

    However, some Chipotle that I have been to have not been run well at all and the crew never seem to get their act together. And now with that being said, I feel that Corporate doesn't do well in fixing problem places but they do spend a lot of energy acknowledging the Restauranteurs and the places doing well. You either get a great manager or the restaurant just goes down.

    Advice to ManagementAdvice

    Spend more time helping fix the places that aren't doing well. Sometimes you have to get rid of a General Manager and replace them so that your incredibly high turnover rate goes down and people actually learn to do their jobs.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Chipotle is an overall great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Louisville, KY
    Former Employee - Crew Member in Louisville, KY

    I worked at Chipotle part-time for less than a year

    Pros

    Perks- discount on food, promotions especially since it was a new store, the teamwork of the co-workers.

    Cons

    Changing your shifts. A lot of times when you are scheduled and something comes up where you have to change your shift it is very hard to change the shift because co-workers aren't willing to switch with you or management gets upset. You have to keep a fast pace no matter what you do or you may get fired.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Excellent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier and Crew Member  in  New York, NY
    Former Employee - Cashier and Crew Member in New York, NY

    I worked at Chipotle part-time for less than a year

    Pros

    Chipotle offers growth within the company, you can move up several levels. It is a fast paced environment and the day always goes by quickly.

    Cons

    Customers can get pretty rude. Being that its a fast paced environment, it can get tiring. Long lines as well, almost always.

    Recommends
    Approves of CEO

Worked for Chipotle? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.