Chipotle Reviews

Updated April 17, 2015
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3.4
1,034 Reviews
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Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
591 Ratings

Pros
  • You get free food if you work and the income is a bit higher than most other places (in 120 reviews)

  • You get one free meal the days you go working and 50% off when you not working (in 98 reviews)

Cons
  • Not paid enough for the amount of work expected to be done (in 17 reviews)

  • Very fast paced, values can some times feel like they are in the way of productivity (in 28 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Crew Member

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Environment to work in. Chipotle is good at keeping crew members happy with each other and you'll love the team like and friendly atmosphere between crew and management.

    Cons

    Breaks are handled poorly. They try to make you go on break at the top of your shift change which leads to you working non stop. Or they will give you a break at the end of your shift which is not a break at all. And you only get one meal per shift

  2. Helpful (2)

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew in Indianapolis, IN
    Current Employee - Crew in Indianapolis, IN

    I have been working at Chipotle

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great benefits
    Great people
    Food on break or after work
    End of Year Bonuses (if youve been there the entire year)
    Relaxed atmosphere
    Tattoos and Piercings as longs as they are not offensive are okay.
    Everyone is helpful

    Cons

    There is a lot of labor involved.

  3. Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There was a very strong sense of family at Chipotle. Going to work, while it could be stressful, always felt like spending time with family! Chipotle's very intentional about building camaraderie within the team, and it definitely shows. There are also amazing opportunities for advancement if you want to make a career out of it!

    Cons

    The only negative about working at Chipotle is that the work itself can get very stressful. You are doing the work of a scratch kitchen, so it can definitely be difficult.

    Advice to Management

    Honestly, Chipotle is one of the few places that I really didn't see problems with the management. The company is extremely intentional about the structure of everything, and it definitely makes for a nice, stream-lined way to do everything. This is definitely the best management of any company I've ever worked for.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Fast-paced and demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member
    Current Employee - Crew Member

    I have been working at Chipotle part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Great people; coworkers and managers are generally helpful and friendly
    -Free good-tasting food on shift
    -Time goes by quickly because of how fast-paced it is
    -Not sure how the wages are elsewhere, but my Chipotle starts crew members at $12/hr, which is a much higher wage than any other entry-level fast food or retail job in my area

    Cons

    -Easy to get overwhelmed when starting out
    -Chipotle forces a cult-like ideology on their workers in an attempt to build their "culture"
    -Customers are the most demanding and needy out of all fast-food restaurant customers due to Chipotle's target clientele
    -Easy to get fired so try not to mess up too much

    Advice to Management

    You're doing all right. Treat individual workers with respect. Don't blame workers when things happen that are out of their control. Also, don't play favorites.

  6. team member

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle

    Pros

    pay, hours, friend ship & food

    Cons

    a lot of work labor

    Advice to Management

    move up people who will do a great job

  7. assistant manager

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very relaxed atmosphere great people

    Cons

    very busy, always on your feet

    Advice to Management

    faster advancement

  8. Helpful (1)

    It's chill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The learning experience and meeting new people everyday.

    Cons

    There is some favoritism.

    Advice to Management

    Look at each employee respectfully.

  9. Helpful (1)

    Amazing company and values!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Chicago, IL
    Current Employee - Crew Member in Chicago, IL

    I have been working at Chipotle

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun work place, super clean, pays more than minimum wage, great learning experience, delicious free employee meals, great friendly environment

    Cons

    Plenty of favoritism, if you get trained in the bank of the house first, you will become kitchen manager quicker than the people trained up front. Managers take their sweet time to train front house to the back. Closing is a struggle, sometimes employees won't leave until 12:30 am. 2nd shift (closing) employees work twice as hard as first shift employees

  10. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier and Crew Member in Rochester, NY
    Current Employee - Cashier and Crew Member in Rochester, NY

    I have been working at Chipotle (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working at chipotle , the food is amazing and the work environment is awesome. I love that it is always busy and you never have to worry about when you click out. The hours are amazing too.

    Cons

    A lot of ingredients to remember

    Advice to Management

    management is great

  11. Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Dallas, TX
    Current Employee - Cashier in Dallas, TX

    I have been working at Chipotle

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay compared to other fast food restaurants
    Best staff

    Cons

    Long, tiring hours
    A lot of memorizing to do (recipes, vocab) almost like school

    Advice to Management

    You're doing great, keep it up

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