Chipotle Reviews

Updated April 26, 2015
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3.4
1,049 Reviews
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Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
594 Ratings

Pros
  • You get free food if you work and the income is a bit higher than most other places (in 120 reviews)

  • You get one free meal the days you go working and 50% off when you not working (in 98 reviews)

Cons
  • Not paid enough for the amount of work expected to be done (in 17 reviews)

  • Very fast paced, values can some times feel like they are in the way of productivity (in 28 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Overall a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager in Allen, TX
    Current Employee - Kitchen Manager in Allen, TX

    I have been working at Chipotle full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Free Food, Decent Pay, Paid Breaks, Friendly Co-Workers

    Cons

    Stressful at times, Always Busy

  2. Helpful (1)

    Crew Member

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Environment to work in. Chipotle is good at keeping crew members happy with each other and you'll love the team like and friendly atmosphere between crew and management.

    Cons

    Breaks are handled poorly. They try to make you go on break at the top of your shift change which leads to you working non stop. Or they will give you a break at the end of your shift which is not a break at all. And you only get one meal per shift

  3. Crew member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get tips everyday lol

    Cons

    It seems like you have to study while you have the job

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Line server/ cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice environment. Everyone is pretty outgoing and down to earth people.

    Cons

    Management likes to choose favorites.

    Advice to Management

    Allow everyone an opportunity not just the ones you like. There are people who love their job and take it seriously and they are quitting because they don't get the shine that they deserve.

  6. Helpful (3)

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew in Indianapolis, IN
    Current Employee - Crew in Indianapolis, IN

    I have been working at Chipotle

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great benefits
    Great people
    Food on break or after work
    End of Year Bonuses (if youve been there the entire year)
    Relaxed atmosphere
    Tattoos and Piercings as longs as they are not offensive are okay.
    Everyone is helpful

    Cons

    There is a lot of labor involved.

  7. Helpful (2)

    Fast-paced and demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member
    Current Employee - Crew Member

    I have been working at Chipotle part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Great people; coworkers and managers are generally helpful and friendly
    -Free good-tasting food on shift
    -Time goes by quickly because of how fast-paced it is
    -Not sure how the wages are elsewhere, but my Chipotle starts crew members at $12/hr, which is a much higher wage than any other entry-level fast food or retail job in my area

    Cons

    -Easy to get overwhelmed when starting out
    -Chipotle forces a cult-like ideology on their workers in an attempt to build their "culture"
    -Customers are the most demanding and needy out of all fast-food restaurant customers due to Chipotle's target clientele
    -Easy to get fired so try not to mess up too much

    Advice to Management

    You're doing all right. Treat individual workers with respect. Don't blame workers when things happen that are out of their control. Also, don't play favorites.

  8. GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Pueblo, CO
    Current Employee - Restaurant General Manager in Pueblo, CO

    I have been working at Chipotle full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people culture is the number one reason I joined the Chipotle Team. The passion that is shown to create a team of top performers that are empowered to achieve high standards is inspiring.

    Cons

    It is a very simple concept, but it is not easy to attain. You have to really have a passion for people and their development or this is not for you.

    Advice to Management

    Continue the support that is embodied throughout Chipotle. I witnessed the co CEO stating that the only way to advance within Chipotle is to do great at your job and make the others around you better. I truly believe that this is the belief throughout Chipotle and want this to continue. Do not waiver on those principles.

  9. Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There was a very strong sense of family at Chipotle. Going to work, while it could be stressful, always felt like spending time with family! Chipotle's very intentional about building camaraderie within the team, and it definitely shows. There are also amazing opportunities for advancement if you want to make a career out of it!

    Cons

    The only negative about working at Chipotle is that the work itself can get very stressful. You are doing the work of a scratch kitchen, so it can definitely be difficult.

    Advice to Management

    Honestly, Chipotle is one of the few places that I really didn't see problems with the management. The company is extremely intentional about the structure of everything, and it definitely makes for a nice, stream-lined way to do everything. This is definitely the best management of any company I've ever worked for.

  10. Helpful (2)

    It's chill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The learning experience and meeting new people everyday.

    Cons

    There is some favoritism.

    Advice to Management

    Look at each employee respectfully.

  11. team member

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle

    Pros

    pay, hours, friend ship & food

    Cons

    a lot of work labor

    Advice to Management

    move up people who will do a great job

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