Chipotle

  www.chipotle.com
  www.chipotle.com

Chipotle Reviews

Updated December 18, 2014
Updated December 18, 2014
791 Reviews
3.3
791 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
454 Ratings

Review Highlights

Pros
  • You get free food if you work and the income is a bit higher than most other places (in 120 reviews)

  • You get one free meal the days you go working and 50% off when you not working (in 98 reviews)


Cons
  • Not paid enough for the amount of work expected to be done (in 17 reviews)

  • Very fast paced, values can some times feel like they are in the way of productivity (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great food, great atmosphere, but it really comes down to your other coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle

    Pros

    I had a fun time training and learning the ropes, as soon as rush hour hits around lunch and dinner times it is just go go go. I really like how they promote from within because everyone that is leading everything knows the struggles of even the beginning lineman.

    Cons

    Bad attitude coworkers, some people don't want to be here or are only here to make ends meet. This is not the right attitude for hiring! You are spending so much time every day around your coworkers, why would you want to be in a toxic work environment.

    Advice to ManagementAdvice

    Pay attention to good workers and toxic ones, don't let the bad ones turn the good ones sour.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very nice managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Chipotle full-time (less than an year)

    Pros

    Every one helps everyone, interview was relatively easy

    Cons

    Fast pace, not enough help at times

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Employee values held up to standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle

    Pros

    Created a welcoming culture with a work hard play hard mentality

    Cons

    Hard to move around within corporate.Very structured with little room for creativity

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Indianapolis, IN
    Former Employee - General Manager in Indianapolis, IN

    I worked at Chipotle full-time (more than 3 years)

    Pros

    Alot of hours and managers are very friendly and great

    Cons

    Too many hours not a steady schedule and expect you to do what a manager does without the pay

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Climbing the ladder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Naperville, IL
    Current Employee - Crew Member in Naperville, IL

    I have been working at Chipotle full-time (more than 3 years)

    Pros

    You get free food if you work and the income is a bit higher than most other places. You get to learn about the people who you work with and chipotle teaches you a lot of life lessons!

    Cons

    Promotions are there but sometimes it just takes too long to even be validated. It is a lot of work with the amount of people that you have on the shift.

    Advice to ManagementAdvice

    My advice to management... I'm really amazed at where you guys are at but there are a lot of people out there that lose motivation to want to move up the ladder because the upper management doesn't come in to promote people. Most of the promotions are due to politics and playing the "hero" card. When they don't need to promote anyone, they won't come in at all even though you are ready to move up and they even promote people who are not close to being ready just for the sake of having someone in that position. Please set people up for success and when they are ready, then promote!!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I really did enjoy work there and would work there again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Worker in Santa Ana, CA
    Former Employee - Line Worker in Santa Ana, CA

    I worked at Chipotle part-time (less than an year)

    Pros

    Nice Coworkers
    Nice customers
    You'll never get sick of the food and 50% off
    Can get days off
    Didn't really have any coworkers that slacked off

    Cons

    Lunch hour can be hell
    Will occasionally get attitude

    Advice to ManagementAdvice

    Do not promote just anyone that has been working for the company for a long time.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Chipotle is THE BEST place to work as a young adult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook
    Former Employee - Line Cook

    I worked at Chipotle

    Pros

    Probably one of the best jobs I've ever worked. Free food and paid breaks.

    Cons

    Sometimes when you don't have a good crew, the lines can become overwhelming.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    my review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Hopkins, MN
    Current Employee - Crew Member in Hopkins, MN

    I have been working at Chipotle

    Pros

    i love the caring nature

    Cons

    i have no bad reviews

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle

    Pros

    Great place to work with young people

    Cons

    Manager is not knowledgable enough

  11.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Lubbock, TX
    Former Employee - Team Member in Lubbock, TX

    I worked at Chipotle part-time (less than an year)

    Pros

    Free Food while you work, you are able to move up and knowing that all career path starts at the lower level is inspiring. They also, the emphasis the company value and its history. You end up being very proud to work for this company.

    Cons

    Money isn't that great when you see what work you have to do. The training is while you're on the job. In my case, on day one I was put through the crazy rush hour during dinner time. Line wrapped around the store. I couldn't do anything right, it seems. They really should not put new people through that if they are so specific on how to serve customers. I don't know if this manager is still there, but he was a lunatic. He scream, yelled and sometimes threw things because he was dissatisfied at how we were serving the customers. I have been to several Chipotle stores and I quickly found out that not all Chipotle stores run the same. There were not a "right way" or the "Chipotle" way as I have been trained and taught. This inconsistency can be problematic.

    Advice to ManagementAdvice

    Moving upwards to manager is a boys club and when it came to promotion, they oversaw people who worked much harder than the "popular" kid. Also, reaching Restaurateur status is mainly for upper management. It would have been amazing for the workers to reap some kind of benefit.

    Recommends
    Neutral Outlook
    Approves of CEO

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