Chipotle

www.chipotle.com

Chipotle Reviews

Updated January 26, 2015
Updated January 26, 2015
858 Reviews
3.4
858 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
482 Ratings

Review Highlights

Pros
  • You get free food if you work and the income is a bit higher than most other places (in 120 reviews)

  • You get one free meal the days you go working and 50% off when you not working (in 98 reviews)


Cons
  • Not paid enough for the amount of work expected to be done (in 17 reviews)

  • Very fast paced, values can some times feel like they are in the way of productivity (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Staff
    Former Employee - Corporate Staff

    I worked at Chipotle full-time

    Pros

    I really enjoyed my time working in the Corporate offices. The environment was well designed and pleasing. The climate was open and social. In my experience the internal employees at all levels, from kitchen staff to c-level executives, were treated well and happy to be with the company. I have recommended this employer to several people since my employment ended with them! Some of whom currently work there. It really is a nice place to work.

    Cons

    It seemed that people were not open to suggestions for improving processes and some coworkers worked harder than others. That's true of most employers though- but that's really the only "con" I could think of here. It's a nice place to work as long as you are not hoping to advance upward.

    Advice to ManagementAdvice

    None! I really enjoyed the management. They were very kind and pleasant people.

    Recommends
    Approves of CEO
  2.  

    Chipotle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Grill Cook in Woodbridge, VA
    Current Employee - Crew Member/Grill Cook in Woodbridge, VA

    I have been working at Chipotle full-time (more than a year)

    Pros

    Free employee meal. Half off meal when not on the clock. If you work extremely hard you can be a manager.

    Cons

    Pay is not enough for all the work asked of you. Zero to little training is offered.

    Advice to ManagementAdvice

    Learn how to train people better. Teach portion management! Charge for extra items. 6 tortillas on the side should not be free

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Great Company, Bad Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Line in Philadelphia, PA
    Current Employee - Front Line in Philadelphia, PA

    I have been working at Chipotle part-time (less than a year)

    Pros

    Paid Breaks, Chipotle has a great Reputation

    Cons

    Co-Workers are evil and unprofessional Chipotle feels like high school everyone is petite and childish.

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Hard Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Frederick, MD
    Current Employee - Crew Member in Frederick, MD

    I have been working at Chipotle full-time (less than a year)

    Pros

    Free employee meal, 50% off, paid breaks.

    Cons

    Favoritism, fixed schedule,underpaid,hard work goes unappreciated.

    Advice to ManagementAdvice

    Everyone should be treated equally. For employees that close, some tasks need to be shared between two people as some of them are too much for one person. The schedule should rotate. (Ex: The same set of employees should not always be getting weekends off.).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager in Citrus Heights, CA
    Current Employee - Kitchen Manager in Citrus Heights, CA

    I have been working at Chipotle

    Pros

    People care, sport each other, treat each other like family, move up within company, no experience the better, now hiring people 16+ instead of 18+.

    Cons

    I've worked at 2 chipotles, one in New York and one in California. There are no words to explain how different each environment is. No one Chipotle is the same from experience, the food might be the same and all the recipes. So, the Chipotle you apply for might be the best or it might be the worse of the worse, only experience can tell you that.

    Advice to ManagementAdvice

    Stop taking advantage of hard working people. Let your KM's do their jobs please (food orders, tundra, inventories, running BOH, and don't put them to close/open a station because that is not their job, that is for crew. And please use the new training msterial, it's there for a reason.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Make sure you take care of yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apprentice General Manager in Albuquerque, NM
    Former Employee - Apprentice General Manager in Albuquerque, NM

    I worked at Chipotle

    Pros

    The chance to move up is great. You can really move up fast.

    Cons

    Will be forced to work off the clock in order to move up. Make sure you documented if you are forced to. You can easily get burnt out.

    Advice to ManagementAdvice

    Make sure you listen to the crew. Because somtimes the General Managers know upper level managment is coming in and they try to make it seem like everythings ok when there here, but when they leave everything goes back to being hell.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not a healthy work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lobby/Cashier in Parker, CO
    Former Employee - Lobby/Cashier in Parker, CO

    I worked at Chipotle part-time (less than a year)

    Pros

    Free lunch as a benefit, opportunities to advance

    Cons

    Not a healthy dynamic among employees and supervisors

    Advice to ManagementAdvice

    Don't be so quick to jump to conclusions- allow employees room for personal life

    Doesn't Recommend
    Neutral Outlook
  9.  

    Fast-paced, stressful, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Worker
    Current Employee - Line Worker

    I have been working at Chipotle (less than a year)

    Pros

    -Pay is relatively decent
    -Managers will have sit-downs with you to check up on how you're doing
    -People who care about the company and it's mission.
    -Tips, they add up quickly and will likely pay for your gas that week.
    -Free food (while in the restaurant working), 50% off when not working
    -You will get raises and promotions if you work hard, but I mean hard. You need to get trained in the back in order to be promoted, so if you work only on the line this may be difficult.
    -Health care plan allowed immediately upon being hired

    Cons

    -Hectic work environment breeds for snappy and stressed coworkers
    -Very difficult to hear over glass sneeze guard, you won't be able to converse with customers frequently as you would in retail or other jobs
    -Not enough pay for the amount of work required, easily 3x the workload compared to retail
    -It's difficult to call in to work, you will have to find someone to cover by yourself no matter how sick you are.
    -Smokey adobo on grill will make it difficult to breath
    -If you work 5 hour shifts, you will not receive a break.
    -During peak hours i.e. 5-7 PM you will not be able to move away from your position at all.
    -Cons outweigh the pros

    Advice to ManagementAdvice

    -Please create an employee ID card that they can use to receive 50% off at ANY Chipotle, not just the one they work at. I live across the street from a Chipotle and the one I work at is 12 miles away.. This makes it difficult to receive this employee benefit.
    -Ensure crew is FULLY trained by the crew member who trained them
    -Please pay your workers for the amount of work they are required to do
    -Make it easier for your employees to put up shifts for the taking in case something comes up
    -If a location is closer to them, allow them to transfer easily to that location.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Yummy

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle

    Pros

    The food was amazing and the employees were great

    Cons

    Management needed to be better organized you get blamed for everything

    Advice to ManagementAdvice

    Do better

  11.  

    Hard work but easy to do.

    Former Employee - Crew Member in Berwyn, IL
    Former Employee - Crew Member in Berwyn, IL

    I worked at Chipotle part-time (less than a year)

    Pros

    Free food at each shift is a big plus. The community is often great, depending on the store and you can easily make friends that you will keep for a while.

    Cons

    Difficult at the beginning, definitely takes some getting used to. The scheduling is terrible, and you only find out your hours at the beginning of the week, making planning nearly impossible.

    Recommends
    Neutral Outlook

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